Shaw Outage Report in Houston, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Houston, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@Cruisefan19) reported
Please avoid @Shawhelp @ShawInfo. The sign you to a #contract and then are in no rush to fix things when you have a problem. 10 days with no internet and the next appointment (didn't fix it the first time) isn't for a other 4 days. They don't care #saynotoshaw
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John
(@Cruisefan19) reported
@Shawhelp Unfortunately the support team could care less. I've been a customer for 20 years. I've had no internet for 10 days and it will be 14 by the time another tech shows up. I can't understand how you can force me to wait another week when the problem wasn't fixed the first time
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kristianDavid
(@kristianDavid) reported
@Ihartcompassion @TELUSsupport @ShawInfo 👆same problem! I can't do anything on 5G when VPN is on. I also tried the iOS Private Relay which is Apple's build int VPN and no connection at all.
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[zF]Anthony DiNozzo
(@zFDiNozzo) reported
@brittlestar And everyone wonders why I am frustrated by the coming merger between @Rogers and @ShawInfo . Shaw fixes its problems without having to tweet it to millions. I don't want to be a Rogers customer. We need more competition not less!
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Amanda Lockhart
(@alockhart_84) reported
You would think the price I am paying @ShawInfo for my internet it wouldn't go down at 3x times a day and their Customer service would actually be helpful and not telling me that nothing they can do.
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John
(@Cruisefan19) reported
Looking for an #internet provider. Please think again if you are looking @ShawInfo @Shawhelp. I'm a 20 year customer and have had no internet for 10 days with no end in sight. #poorcustomerservice doesn't think it's a priority to get it fixed. Please look for a #reliable option.
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John
(@Cruisefan19) reported
@Shawhelp That link doesn't work. please send me another one
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John
(@Cruisefan19) reported
@Shawhelp @Graham_CGY I wish I could rewind the clock by 10 days. A time when I had internet service. #dontgetcaught like I did. look for another provider. @shaw can't deliver the goods
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John
(@Cruisefan19) reported
@Shawhelp Yep I got an "incident number" . Yep they will "follow up with me" . Yep they have "techs working in my area". At the end of the day nobody made contact, nobody followed up. I still have #nointernet from @Shawhelp @ShawInfo. #day10
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RedTideMetal
(@RedTideMetal_) reported
@Shawhelp service outage in Leduc?? Been down 15+ mins now.