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Shaw

Shaw Outage Report in Houston, British Columbia

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Calgary_Bigfoot
    Calgary Bigfoot (@Calgary_Bigfoot) reported

    @Shawhelp are there any issues being reported I. The Acadia region of Calgary? My internet keeps going out here

  • shantanugupta
    Shantanu Gupta (@shantanugupta) reported

    @Shawhelp Yes. Everything. Other day I was told by one agent - your line has issue. The second one said - no issue. You see my issue, I’m more confused.

  • StablesValerie
    Valerie Stables (@StablesValerie) reported

    @Shawhelp what is wrong with your phone service this afternoon. I tried calling my husband’s cell and got a message that the number you have dialled is not in service. Same when I tried calling my own cell. I could only call him using my cell. Since you own @FreedomMobile fix it.

  • AlsandairT
    Alsandair Toms (@AlsandairT) reported

    @ShawInfo Is everything ok? We're on our 4th internet blackout in the last 30 days or so in Langley BC.

  • FrankMacMaster
    Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta

    @Shawhelp is there an outage in NW Calgary?

  • shantanugupta
    Shantanu Gupta (@shantanugupta) reported

    @ShawInfo @Shawhelp it’s been 1 weeks since I have got on GIG + internet. Your team says speed varying between 700-800 is acceptable? I see only 400 🙄And yeah, you haven’t adjusted my bill even! Any fix? Or buyer remorse route 🤷

  • ispider_16
    ispider Sandhu (@ispider_16) reported

    @ShawInfo I have the same modem and getting download speed of 12 mbps and the technician was unable to solve the problem. 😒😒

  • _Shevaun_
    Shevaun Cunningham (@_Shevaun_) reported

    @Shawhelp Is there a service issue in Victoria? My internet has been in and out all morning and is now gone

  • pinkbutterflie8
    wyndee (@pinkbutterflie8) reported

    @Shawhelp Yes done troubleshooting. Still the same, Super slow

  • HollyHLynn
    Holly (@HollyHLynn) reported

    @Shawhelp I talked to a Shaw representative and they told me there IS an outage and I'm currently waiting for it to be fixed. I have screenshots to provide. And I don't see any Shaw trucks in my area. I have troubleshooted, and the outcome was outage.