Shaw

Shaw Outage Report in Houston, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Houston, British Columbia 12/06/2025 14:30

December 06: Problems at Shaw

Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp Almost 24 hours without internet. Couldn't work from home today so will I be seeing a credit on my account? Not to mention the money I couldn't make today. Not a happy customer right now 😡😡

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @StephL2014 @Shawhelp On the phone with Telus now, we are getting Optik TV installed.... I've been on the phone with Shaw every few weeks since we had this crap installed in October. It's awful.

  • ArchieGoldie Archie Goldie (@ArchieGoldie) reported

    @Shawhelp I don't have my account # handy...its Canada wide problem, your service sux *****, get it fixed or I'm moving my service to #telus

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.

  • yadab yadab (@yadab) reported

    @Shawhelp what happened to Surrey, BC internet outage? It’s almost 24 hours of the outage and no update from last 4 hours?

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @Shawhelp You've been having problems with ALL channels since at least 3:00 PM today! I filed a complaint with the BBB because your customer service is atrocious! You've just pushed us over to Telus... that call is being made tomorrow. Good riddance.

  • JasonDeath187 Death (@JasonDeath187) reported

    @Shawhelp @cdnstudent Having similar issues in Alberta. Cutting in out. Saying channel is not being broadcast. Comes back after a sec or so.

  • Zanjandro Zander (@Zanjandro) reported

    Dear @ShawInfo is there any reason why your cable has been so horrible today?

  • CanucksIn4 David Cee (@CanucksIn4) reported

    @BrowntoBure @Shawhelp Lol. Shaw fix something. Yea right. I’ve had **** wifi for over a year all they want to do is up sell.

  • cdnstudent Nick (@cdnstudent) reported

    @Shawhelp is the reported TSN-style issue on other channels as well as multiple channels in my area are having the same issue of freeze, stutter, black screen, comes back then repeat. Just so I know if it's just us or everyone.