Shaw

Shaw Outage Report in Houston, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Houston, British Columbia 03/31/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jwmox John Moxin (@jwmox) reported

    @ShawInfo The @SamsungMobile A17 has a connection problem with @BluetoothSIG devices. Could you look into it?

  • CloverdaleFuel Cloverdale Fuel (@CloverdaleFuel) reported

    @Shawhelp Hello Nop Dial Tone on my phone in North Langley, BC. Our internet works, but no phone? Please help

  • FieldFlux Jeff (@FieldFlux) reported

    @Shawhelp I sent a DM about an hour ago about intermittent internet issues. It’s happening again right now. Can someone help take a look?

  • MrMichael79 Michael (@MrMichael79) reported

    @Shawhelp is there an ETA on the internet outage in the Stafford area of North Lethbridge? We've been without service for at least 5 hours so far.

  • dsplice Derek Armstrong (@dsplice) reported

    Ok @Shawhelp , what is going on with internet speeds? I am capping out at 20% of the advertised bandwidth. And I have heard others are having this issue too.

  • schriftmeister Cameron (@schriftmeister) reported

    Why the hell does @ShawInfo give the option of creating a secondary account holder login if the secondary account doesn't have the ability to do or see ANYTHING. Want a copy of your billing statements? Tough ****, only the primary account holder gets to see that.

  • jdbsparky JBilsland (@jdbsparky) reported

    @Shawhelp Thanks. I’m on Shaw Chat now. Turns out your tech forgot to plug the wire for the telephone back in. Phone is working again after my husband plugged it in. Could you please hire more staff for support?

  • mmmmmnm20326893 mmmmmnm (@mmmmmnm20326893) reported

    @Shawhelp Is there any internet outage in Langley area?

  • kevinlovestech Kevin says #COVIDZero 🇨🇦 (@kevinlovestech) reported

    @Kristinnuendo @Shawhelp Yeah, they've done that to me as well. Gotta dedicate a day to stuff like this it seems. Doesn't help they've laid off techs instead of hiring more.

  • ralph_rushton Ralph & his Urbane Crows (@ralph_rushton) reported

    @_Cuddlefish_ @Shawhelp Can you post the link? Saw there was an outage in the west end..