Shaw outages and service status in Houston, British Columbia

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 6 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

• 
  Don T Beakunt (@truebusterflash) reported 15 minutes ago

  @Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?

• 
  Common Sense Politics Please (@laxbird) reported 19 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  Don T Beakunt (@truebusterflash) reported 22 minutes ago

  @Shawhelp As an fyi, Xfinity stream is not working

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 26 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  Gerrit Heikamp (@gerrit_heikamp) reported 26 minutes ago

  @Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.

• 
  Ugabug (@MaryPChipman) reported 27 minutes ago

  @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 28 minutes ago

  @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

• 
  Release the files (@BlackBlazeE) reported 29 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Don T Beakunt (@truebusterflash) reported 29 minutes ago

  @Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers