Shaw

Shaw Outage Report in Houston, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Houston, British Columbia 01/17/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Whofreak555 Whofreak555 (@Whofreak555) reported

    @Shawhelp .. I should be able to see my terms without waiting on hold for 4 or 5 hours(literally what I had to do get the contract made in the first place).. I want to know if I can cancel and go somewhere else(with better customer service)

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @fanCRTCProfling What it means is that all current @ShawInfo customers, many of whom are used to decent, if not glowing, service (exc for biz accounts!) will be transitioned to appallingly terrible @RogersHelps service (incl biz accts). I've been on both and there's no way I will move to Rogers.

  • charinpm Charmaine (@charinpm) reported

    @Shawhelp Hi Shaw, I'm in port moody bc and my internet appears to be down. Any info on your end?

  • debnelso1 debnelso (@debnelso1) reported

    11 day wait for a Shaw service call to restore home internet? I work from home. In what world is this ok? #crtc #dismalcustomerservice @Shawhelp @OpenMediaOrg @crtc

  • TheVanessaHo Vanessa Ho 🇨🇦 (@TheVanessaHo) reported

    @Shawhelp Aren’t you tech support? Your handle is ShawHelp.

  • StuChambers Stuart Chambers (@StuChambers) reported

    @Shawhelp seems to be an internet outage in West Port Moody but Shaw isn't showing any maintenance. Is it an issue that will be resolved soon?

  • songkang_baragi 똥강바라기🐶 (@songkang_baragi) reported

    @Shawhelp I’m in burquitlam and my internet is down as well

  • Lhatseri tshakya ཚེང་ཤཀྱ་ (@Lhatseri) reported

    @Shawhelp The problem resolved, thank you

  • ceciliadavid642 C David (@ceciliadavid642) reported

    @Shawhelp Can you remind me where I can find Shaw outage info? Problems remain after rebooting router and all devices...

  • Cimelle Michelle Cavanagh (@Cimelle) reported

    @Shawhelp my internet has been down for hours. Calgary, Marbank Drive NE. A couple of modem resets, still nothing.