Shaw outages and service status in Houston, British Columbia

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kathryn Taylor (@katinedmonton) reported 3 minutes ago

  What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 5 minutes ago

  @Shawhelp I think we have a Shaw Webmail outage. I can’t send or receive email. I can’t even forward an exteral email from Google to my shaw email account. Not getting any emails on my phone.

• 
  Trevor Butte (@The_Butte_Man) reported 9 minutes ago

  @Shawhelp my home phone will dial out but not in please help

• 
  O.A (@dae_j01) reported 11 minutes ago

  @Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.

• 
  Marty Chan (@Marty_Chan) reported 13 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 13 minutes ago

  @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

• 
  Vandelay Industries Inc. (@Mowgz_1) reported 14 minutes ago

  @staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!

• 
  Jason Silver (@Da_Big_Dogg) reported 15 minutes ago

  @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

• 
  Ugabug (@MaryPChipman) reported 18 minutes ago

  @Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.

• 
  Rick Alsop (@RickAlsop) reported 24 minutes ago

  @Shawhelp Yes still issues as its not working