Shaw Outage Report in Houston, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (62%)

2. 

   TV (15%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Adrian Fernando (@Browndalorian) reported a minute ago

  @yegbanya @ShawInfo @ShawInfo fix the app on xbox as well please!

• Travis Herring (@TravisHerring) reported 3 minutes ago

  @Shawhelp I've sent you a DM on an annoying ongoing problem.

• Paper and Dice (@PaperandDice) reported 5 minutes ago

  Hey @Shawhelp why have I been on hold for 2 hours with your customer service? I had to go onto my data to post this because my home internet is functionally useless. I called for a reason, so make your system functional.

• Linda L P (@leepaquet) reported 5 minutes ago

  @Shawhelp Hello! Our Shaw VOD is not loading - just sits and spins and then eventually comes up with "Failed to load content. Please try again later". Suggestions? Or is it an issue on your end?

• Midnite (@123midnite) reported 8 minutes ago

  @Shawhelp how come your website doesn’t give a number to call? If our internet is out you want us to pay to use your website service without internet? In a pandemic? With reduced income???

• JakKohh (@JakKohh) reported 9 minutes ago

  @ShawInfo **** customer service should be your specialty

• Tory (@28tory) reported 10 minutes ago

  @Shawhelp is it ok to drive across a downed Shaw cable line? Seeing as nobody will come and fix the line across my sisters driveway until Tuesday. Line laying across several driveways and no help from Shawcable.

• Russ Bevan (@RussBevan) reported 10 minutes ago

  Why does my TV screen freeze, goes black and then restarts? Getting tired of this Shaw, you had technicians at my house twice in the past month, the blue Shaw van was at the box. Still problems but you expect me to pay my bill by Feb 10. I don’t think so @ShawInfo

• Markus (@M4ddysD4ddy) reported 26 minutes ago

  @ShawInfo Why is it that two different customers can call into customer service and ask the same simple question and get two different answers? One results in a positive experience and the other less positive.

• Russ Bevan (@RussBevan) reported 26 minutes ago

  @Shawhelp Thanks Miguel, check the chat files I’ve been in there a lot over the past few months. Not happy, this is the worst it has ever been in the over 35 years I’ve been with Shaw