Shaw

Shaw Outage Report in Houston, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Houston, British Columbia 01/12/2026 20:15

January 12: Problems at Shaw

Shaw is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Satori232323 Satori 🌏✨ (@Satori232323) reported

    @Shawhelp Thanks. Not right now. We had set up a change of services but due to the complexity of the home network this was scheduled for Friday. We called to ask a few questions about the tv pods (doesn’t work with bridge modem) and the agent switched our services without authorization.

  • kristinafanzega kristina (@kristinafanzega) reported

    @telus @TELUSsupport been a customer for almost 20yrs. No appreciation or consideration for my loyalty and work I have done. @ShawInfo what kinda deals u got for someone looking for a new provider?

  • ginganger2 ginganger (@ginganger2) reported

    @ShawInfo dogshit internet always down for some reason

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported

    @Shawhelp I did that your agent told me I was the only one with a issue yet all my neighbors are also reporting outages

  • BOTninja99 John (@BOTninja99) reported

    @Shawhelp Terrible connection every day. Not even getting 25% of my plan while sitting right beside the modem. It's pathetic.

  • davidlindquist 𝓶𝓲𝓭𝓷𝓲𝓰𝓱𝓽 (@davidlindquist) reported

    @Shawhelp -- Your Disney+ app is so slow, it's in quicksand.

  • erininyyc Erin (@erininyyc) reported from Calgary, Alberta

    @Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely

  • debosski Marcin Debowski (@debosski) reported

    @Shawhelp @BOTninja99 Terrible connection today

  • GehlD doormouse (@GehlD) reported from Edmonton, Alberta

    @Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.

  • betonicah betonicah (@betonicah) reported

    @Shawhelp picture and sound glitches out every few minutes and every other few minutes the screen will go black for at least a second. Tough to watch. I have rebooted everything and the problem remains. Just moved to Shaw a week ago, internet seems fine but TV is not. Any ideas?