Shaw Outage Report in Houston, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (17%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Brandon Yan 甄念本 (@CitizenYan) reported 2 minutes ago

  Anyone else have @Shawhelp? Service seems down in kits.

• Thesis Pi (@ThesisPi) reported 3 minutes ago

  My internet has been down all day. I've been patient, but this sucks! @ShawInfo #yyc

• NAvi (@NAvinashi) reported 4 minutes ago

  @Shawhelp @Shawhelp Can you please provide a helpful and detailed response as to what has caused this outage and an ETA of when service will be restored? This outage has been ongoing for 14+ hours at this point and more transparency is required.

• Jeff Lambe (@JeffLambe) reported 6 minutes ago

  @Shawhelp @Kellervo I have to work from home tomorrow. I'll send Shaw my mobile hotspot bill if service isn't restored by tomorrow morning.

• Justin Mulrain (@jmulrainn) reported 8 minutes ago

  @Shawhelp This really is in poor taste yall sitting down here with people in downtown having no service

• a (@rubydame) reported 12 minutes ago

  @Shawhelp so what compensation are you offering your Beltline customers? An outage for almost 13 hours is absolutely ridiculous.

• Laurie Healey (@HealeyLaurie) reported 17 minutes ago

  @Shawhelp If this internet isn't fixed in thr next hour or so not only myself but my family and yhr three businesses around me are going to telus this has never happened with telus why are you taking the night off when people are struggling without !

• Kelsey Kashluba (@KelseyKash_) reported 19 minutes ago

  Why has the internet been down for 16 hours in the beltline, @Shawhelp?

• Danny (@elksfans) reported 20 minutes ago

  @Shawhelp @kevinghannah The outage is more than 25 hours old now, and your last update was more than 8 hours ago. How much will the refunds be for and when will they show up on our bill?

• sirHermitCronefromHHT (@Ashleychasesno1) reported 24 minutes ago

  @adolwyn @Shawhelp It's been 10 years since I've been a Shaw customer & I don't miss them!