Shaw

Shaw Outage Report in Houston, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Houston, British Columbia 12/17/2025 17:20

December 17: Problems at Shaw

Shaw is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp @chickparm_ssb Shaw help acting like it actually does anything useful other then apologize for it's terrible internet 🙄

  • Kelly_7790 Blair Kelly (@Kelly_7790) reported

    @Shawhelp No resyto DM's after several hours. Self help can't help. Chat results in more loops and canned responses.

  • Snurly Grand Moff Snurly (@Snurly) reported

    @Shawhelp That's too bad, I was ready to switch everything over to Shaw. Seems like a great deal with the internet plan.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Literal months of terrible internet. The moment spring/summer came around I've been getting blackouts and slowdowns so bad that if I want to watch or do anything internet related I need to plan the download a day in advanced. Shaw is terrible.

  • TAKaley T. Kaley (@TAKaley) reported

    @Shawhelp Day two no internet or cable. No explanation from @shaw chat except service appt 7 days from contact yesterday and a ‘maybe it will fix itself’. Totally unacceptable. #yeg

  • runbmcee Brook McDonnell (@runbmcee) reported

    @CTVCalgary @Dave_Dormer Our business internet by @ShawInfo is down because of this and the earliest they can send a tech is June 7th? The fire was at 7 hours ago. Fire/EMS can be here on the spot. But Shaw can’t get a tech to fulfill their contractual service obligations to us until June 7th? Joke.

  • mcmanus17 D McManus (@mcmanus17) reported

    @northchickenyeg @Shawhelp I wonder if it has something to do with the substantial power outage.

  • kambo__g Kam (@kambo__g) reported

    @Shawhelp Hello. Is there a phone outage issue in surrey? Our cable and wifi are working but the phone hasn’t been. Pls advise

  • ViciousGamer_ Chantelle Marie Smith 💙 (@ViciousGamer_) reported from Kamloops, British Columbia

    @Shawhelp Hey there. Any word on Kamloops outages and/or interruptions? Internet and phone down at my work. Was happening yesterday afternoon as well. Thanks

  • runbmcee Brook McDonnell (@runbmcee) reported

    @GlobalCalgary Our business internet by @ShawInfo is down because of this and the earliest they can send a tech is June 7th? The fire was at 7 hours ago. Fire/EMS can be here on the spot. But Shaw can’t get a tech to fulfill their contractual service obligations to us until June 7th? Joke.