Shaw Outage Report in Houston, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Gregory Arnold (@Deprio12) reported 5 minutes ago from Thunder Bay, Ontario

  @MrComplaintBox @ShawInfo Elderly parents switched to Bluecurve wifi tv last month. The main TV won’t work. Been glitchy since installed. Shaw can’t send a TEC to fix until May. Chat line is useless. No customer service. 2 weeks senior citizens no service. Pathetic! Brutal!

• mbstringer (@mbstringer) reported 5 minutes ago

  @Shawhelp Not much help Unfortunatly. I get bounced around from department to department which have all been full of empty promises - your phone lines and email are of no help. I’ll add that number to the other two 888 numbers I’ve been told to call.

• Paul Michna (@MichnaPaul) reported 10 minutes ago

  @Shawhelp @Miradart How about some more info? Where is the outage? What is the explanation for the delay? And why has our phone, internet and cable gone off, on and back off this evening after this morning's outage?

• Jasmine Kaur G (@jgarcha) reported 10 minutes ago

  Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps

• Dan-o (@DankoHabs) reported 10 minutes ago

  @Shawhelp internet and tv outage in Edmonton?

• Tim J (@TimJ72371546) reported 11 minutes ago

  @Shawhelp Very dissapointing service, is it the customers job to remind you to update the page? There still isn't service it's been over 14 hours now. There wasn't any bad weather or anything. What's the process to cancel the service. As I will be filing a complaint with the CRTC as well.

• Mike Cockrall (@TeamCanada1) reported 13 minutes ago

  @Shawhelp Just a big thanks for ruining my hockey playoffs with my TV issues, 2 calls to my house for them to say it is outside. No date of resolution, help desk said it could be a month or 6. Really?

• mbstringer (@mbstringer) reported 13 minutes ago

  I’m having a heck of a time trying to get a phone line to my business @Shawhelp your Customer Service is beyond desirable since merging with @Rogers Any suggestions to get some action? #poorcustmerservice #emptypromises

• MrJTKeller (@keller_jt) reported 15 minutes ago

  So, @shawhelp, if there has been an outage for two mornings in a row because it is "complex", do we get a break on our bill? We are not getting what we paid for.

• Timbo T Baggins (@ohheytimbo) reported 15 minutes ago

  I reupped with @Shawhelp internet and got quoted $122 a month ($7 more than before). Got my new contract and it's $127. I was still on chat with the agent, so I tried to ask why, aaaand I'm disconnected and now 110th in line. **** you @rogers