Shaw

Shaw Outage Report in Jarvie, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Jarvie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Jarvie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Jarvie, Alberta 01/28/2026 17:00

January 28: Problems at Shaw

Shaw is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SaeedBurki Saeed Burki (@SaeedBurki) reported

    @Shawhelp My business internet service is down and I am on hold to speak to someone for the last 30 mins .. any eta on when you will fix service for Edmonton south - summerside area?

  • GMaclagan Graham Maclagan (@GMaclagan) reported

    @Shawhelp Hi We need help with our wifi! We have two networks, one being your 5G product. Only one network works at a time, and the working one is usually very inconsistent with its strength. We also only get a signal in the front half of those, and none downstairs. Can you fix it?

  • brownpaperbagzz brown paper bag (@brownpaperbagzz) reported

    @TELUSsupport @TELUS My partner and I have spent a lot of hours trying to set a date with Telus for our move. We were told we were going to get an email and have seen nothing. Should we just set ourselves up as a new @ShawInfo customer?

  • SherryByrgesen Sherry Byrgesen (@SherryByrgesen) reported

    @ShawInfo wow waiting for any kind of support for an hour!

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264

  • hockeymom4lyfe Lynn George (@hockeymom4lyfe) reported

    @Shawhelp eta on fixing the internet & tv connection issues in Okotoks?

  • TheInnerZest TheInnerZest (@TheInnerZest) reported

    @Shawhelp f**k ur garbage blue-curve modem… absolute nightmare aince day 1

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp You've NOT offered me ANY steps for fixing the issue with your Shaw Webmail App on my phone. I don't have an issue with the email on my computer, which I've stated 13x. It's the faulty APP that is giving me the much aggravation. Who do I speak to about your APP?

  • Hurleyrules Hurleyrules (@Hurleyrules) reported

    @Shawhelp @cyberqt So, it's 7:03 by my clock. I'm assuming they've shown up and you have service again?

  • mojodani Danielle Lemieux (@mojodani) reported

    @Shawhelp Very disappointed as a 25 year customer we are moving and you don’t provide service in our new area and will not allow us to keep our email address. Willing to pay a monthly fee, very poor customer service.