Shaw

Shaw Outage Report in Kirkland Lake, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kirkland Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kirkland Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kirkland Lake, Ontario 09/17/2025 23:35

September 17: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MrHackersHouse Jeff Hacker (@MrHackersHouse) reported

    No home phone, no TV, no internet, no Alexa, no smart lights, no cell data (Shaw network is garbage). Up your game in Walnut Grove @Shawhelp #shawoutage

  • digitalhandymn Digital Handyman (@digitalhandymn) reported

    @Shawhelp any updates on restoring service to Fort Langley?

  • yogafan26 Lindsaylovesyoga26 (@yogafan26) reported

    @garlee @Shawhelp I’m having internet issues and cable too. It has to do with the fire that happened in Willoughby and unfortunately it will take several hours and maybe won’t be able to get internet or cable till tomorrow the latest.

  • sodexofoodsux TWU & Sodexo can do better... (@sodexofoodsux) reported

    So I’m normally very happy with my service, but @ShawInfo @Shawhelp after ~18hrs without home internet or phone, I’m questioning why an issue “due to Hydro related difficulties” still isn’t fixed. Cmon guys, I pay too much for you to mess around. It’s finals season too......

  • nicksimard Nick Simard (@nicksimard) reported

    @simon_ook @bchydro I don’t get why a power outage in a relatively small area (149 people affected) means that I don’t have Internet kilometers away from there. Does @Shawhelp not have backup measures for this sort of thing? No other way to restore service?

  • Adam_Vandenberg Adam Vande (@Adam_Vandenberg) reported

    @Shawhelp explain why telus doesn’t have these ******* problems?

  • animaniacs 🍮 (@animaniacs) reported

    @Shawhelp i pay $130 a month for this!!! it must be really nice that you are literally the only isp i can get in my building so you can just treat me however huh

  • DylanFFscrub Dylan (@DylanFFscrub) reported

    @Shawhelp I have since this morning and still don’t have any eta on when I can expect service to be restored.

  • yogafan26 Lindsaylovesyoga26 (@yogafan26) reported

    @Shawhelp So this won’t take days or weeks to fix? Cause I thought it was a fiber line that was destroyed cause of the fire?

  • tonygoog Anthony Guglielmucci (@tonygoog) reported

    @Shawhelp What's the status for the outage in Langley BC yesterdays link to the update page isn't working any more.