Shaw outages and service status in Kitimat, British Columbia

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyler ❄☕☃ (@Valomir) reported 12 seconds ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

• 
  It's been a slice, but I'm leaving this trainwreck (@BCReality) reported 3 minutes ago

  Hey @FP_Champagne so you allowed the Shaw/Rogers merger to happen, now there are hundreds of thousands/millions of users with no internet or phone service in many parts of Canada. What gives? Time to start giving these conglomerates LARGE fines! @ShawInfo @Rogers

• 
  j@stW@tching (@j4stW4tching) reported 12 minutes ago

  @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?

• 
  It's been a slice, but I'm leaving this trainwreck (@BCReality) reported 13 minutes ago

  Everyone that is down with Rogers/Shaw internet/email etc, where are you located? Just started here on Vancouver Island a couple of hours ago. #Shaw #Rogers anyone able to get a return to service update? @Shawhelp @RogersHelps @Rogers

• 
  Don T Beakunt (@truebusterflash) reported 16 minutes ago

  @Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?

• 
  Kathryn Taylor (@katinedmonton) reported 19 minutes ago

  What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

• 
  b ☾ (@brandobrennan) reported 19 minutes ago

  @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

• 
  sarah (@punkwich) reported 20 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 20 minutes ago

  @slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly

• 
  Siatoro (@Siatoro) reported 21 minutes ago

  @Shawhelp Shaw email servers down? Webmail works but no email received on PC, Android, iPhone. Error saying server issues, password issues, etc.