Shaw

Shaw Outage Report in Kitimat, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitimat, British Columbia 02/08/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NetworkCanada Disruption Network Canada (@NetworkCanada) reported

    @vinydeon @SaveWildBees @ShawInfo Appalling policy by an awful company. Drop them well before you die...

  • KAS35403208 KAS (@KAS35403208) reported

    @Shawhelp Been talking to your reps for the last 3 months. No one has any idea. Keep telling to reset box. No one wants to look at a solution. Will deal with a manager to cancel account. Been with Shaw for 25 years. Paying fees for a service I’m not getting.

  • richardkm Richard K. Miller (@richardkm) reported

    @Shawhelp - my internet and TV has been down for over an hour. No mention of service outage on your site. I am in Coquitlam. Pls advise!!

  • bhargaval lbhargava (@bhargaval) reported

    @Shawhelp Not my webmail trouble but your webmail trouble! Have your admins check if you are running the latest version of Zimbra. Details in original tweet.

  • jeff98877256 jeff (@jeff98877256) reported

    @Shawhelp no internet, no cable tv. (killarney area of vancouver) its been hours now. what is the problem? specifics. service workers are slow. get a move on, we're paying customers.

  • menard_ray Ray (@menard_ray) reported

    Didn’t think it was possible, but I’m pretty sure I hate @TELUSsupport even more than I hated @Shawhelp. Apparently, my expectation of both consistently fast internet speeds & good customer service is completely unrealistic. I mistakenly thought that’s what I was paying for.

  • c_ricky01 Ricky C (@c_ricky01) reported

    @Shawhelp inernet had been slow/lagging a lot today. Checked the status around my area and said it’s fixed.. doesnt feel like it

  • menard_ray Ray (@menard_ray) reported

    @PaulEAndrews @TELUSsupport @Shawhelp I hate them both. Shaw customer service sucks… but at least their equipment works consistently. Telus equipment has been garbage so far.

  • dg46 Don Gunn (@dg46) reported

    @Shawhelp We habpve had the same problem trying to watch the 11 ctv news.

  • pond7 Brad Pond (@pond7) reported

    @LesIsMore1 @Shawhelp @TELUSsupport I’m all about Shaw. In my area, their options for service are superior, and I’ve had nothing but great luck with them for 5 years now. Any issue I had support was always fast via online chat