Shaw

Shaw Outage Report in Kitimat, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitimat, British Columbia 02/07/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • OscarLFY23 Oscar Li (@OscarLFY23) reported

    @Shawhelp i had a very slow speed of wifi last Monday. Today, at the same time, I am encountering the same issue of slow internet speed. Can you explain why we always have slow internet speed and often disconnection at this time and area?

  • JakKohh JakKohh (@JakKohh) reported

    @ShawInfo **** customer service should be your specialty

  • Browndalorian Adrian Fernando (@Browndalorian) reported

    @yegbanya @ShawInfo @ShawInfo fix the app on xbox as well please!

  • kf204 Kyle Foxworthy (@kf204) reported

    @Shawhelp Can you help by explaining why I've received a letter from a collections agency dated January 28th? For equipment that Canada Post has tracked as delivered on December 21st? That i confirmed with your rep on January 20th, that you had received. Scam?

  • jordanfehilly Jordan (@jordanfehilly) reported

    @Shawhelp ... your payment system charged me 680 bucks on top of what I paid to your rep over chat .. now I have to deal with the headache of canceling charges with them. If your payment system is down just say its down instead of attempting to take it 4 times

  • stkt2ya2 Rick L. 🇨🇦 (@stkt2ya2) reported

    @Shawhelp After selecting billing support, my call was directed elsewhere. Again, now I'm speaking with someone in billing.... #Astounding

  • brookiedj Brookie 💖💙💜 (@brookiedj) reported

    Hey @Shawhelp Maybe we could start posting to social media when maintenance is supposed to take place? Not everyone looks at the support pages, or is awake during daylight hours. Having my discord calls d/c is annoying when IDK what's going on

  • WillHinther Will Hinther (@WillHinther) reported from Winnipeg, Manitoba

    This is literally ridiculous.... I have my ps5 hardwired to my router and the internet still drops... clearly it’s not cause the wifi🙄 I’m losing full with this dog water company, like theyre so free, boxed like a fish, no thumbs type ****. @ShawInfo

  • stkt2ya2 Rick L. 🇨🇦 (@stkt2ya2) reported

    @Shawhelp You should be embarrassed with how awful your customer service is. In the last month I've spent 6+ hours of my time trying to address billing issues. So far today, I've spent 30 mins waiting for a response, and when I finally get one, the call gets disconnected after...

  • FebrilCuevas Febril Cuevas (@FebrilCuevas) reported

    @Shawhelp is there an internet outage in Burnaby right now?