Shaw

Shaw Outage Report in Kitimat, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitimat, British Columbia 01/29/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CalgaryShane Shane Westcott (@CalgaryShane) reported

    @Shawhelp I do believe it, but I don't understand the update. They 'did' work through the night, or they 'will' work through the night because they know service will be out overnight? My point on this thread is that the update is useful when it's informative. Is there an ETA?

  • Bigjks88 Big Easy 88 (@Bigjks88) reported

    @Shawhelp any new updates on the now day 3 outage in strathcona/Christie, more details would be appreciated, are there no temporary fixes, missing parts?? Come on shaw, we can’t even get back to work. It was working after the initial@outage and now nothing for 2+ days

  • MusashiGauss Musashi Gauss (@MusashiGauss) reported

    @Shawhelp Like I said your service people are great. They can’t overcome weak management unfortunately. Their hands are tied.

  • MusashiGauss Musashi Gauss (@MusashiGauss) reported

    @Shawhelp How about restore services to Christie Park. Don’t you think 3 days of no service is bad enough?

  • BruceT425 Bruce Townley (@BruceT425) reported

    @Shawhelp You may not have control, but I PAY @ShawInfo for the service. Not them. Please credit my account accordingly.

  • KenEscueta Ken Escueta (@KenEscueta) reported

    @Shawhelp 4 days without internet and no end in sight. This is unreal. If you are in the #Brentwood area and thinking of Shaw in 2023 - don't do it. They have unreliable lines in the area. Support is helpless and will only point their updates on their status page. #shawinternet

  • jstrocel Jon Strocel (@jstrocel) reported

    @Shawhelp @RealFakeDiesel Rogers would be lit up on Twitter if it was a TSN issue. Crickets over there. It’s your own head end.

  • BCKenzee M McKenzie (@BCKenzee) reported

    @bee2216 @TELUS @ShawInfo I was shocked when I discovered I was paying that much more for the same package. Discovering that definitely pushed me more towards Shaw. But I've heard some things about Shaws service so I thought I'd do a poll & see who wins in the services dept before deciding lol.

  • bee2216 Bee (Bee@mstdn.ca) (@bee2216) reported

    @BCKenzee @TELUS @ShawInfo Been with Telus 12 yrs, can't get Fibre Optic in my area, they are on the old system of copper. They charge me for Fibre Optic when I can't get the service,they have to actually install under ground. I can't get the speed they offer,Just not possible.I'm going with Shaw in Jan.

  • grambowpg Grambo.wpg (@grambowpg) reported

    @Shawhelp At least log this as an error/bug internally and have management work with your broadcast partners to get this fixed. It's a complete trash product to have a 4K sports channel that ends at an hour turn when the game could be going late, going into OT, weather/incident delay, etc.