Shaw

Shaw Outage Report in Kitimat, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitimat, British Columbia 12/28/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • C_Ragg Anhelig (@C_Ragg) reported

    @Shawhelp i was on the phone for hours, this account is a new customer and we are in the area that have the services, the Welcome Home line isnt empowered, and have quoted different rates on the website they are "seeing" #falseadvertisement

  • meagan_m84 Meagan McInroy (@meagan_m84) reported

    We all know weather affects satellite signal, but I swear @Shawhelp gets worse every year.

  • donner2000 Marc Haine (@donner2000) reported

    Well that was strange I was messaging @shawinfo to get them to escalate my call to customer loyalty, and the agent flatly refused. I guess it's time for me to shop around. sigh #customerservice

  • pineda_deborah Deborah Pineda (@pineda_deborah) reported from Calgary, Alberta

    @Shawhelp good morning, my internet is down is there a problem in the

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @grambowpg @Shawhelp @DolbyCinema I know. Their 4K is brutally compressed or not true 4K. Now a lot of other channels have banding and glitching, I’m assuming they’re having bandwidth issues.

  • jstagrlwithacat Alli (@jstagrlwithacat) reported

    @Shawhelp shaw mail and webmail still down (invalid email/pw) on all devices and the website. Any known issues right now? Does anyone else have problems?

  • vtragicallyhip Miss V 🇨🇦 (@vtragicallyhip) reported

    @Shawhelp Service issueS. Outages and interruptions are the only thing we CAN count on. We have wasted hours upon hours on chat and phone with multiple reps. Offered to send us a new modem but then wanted us to sign a new contract. Hilarious. How bout give us equipment that actually works!

  • MeanLeaf Mean Leaf (@MeanLeaf) reported

    @winpegal @ShawInfo Yea, three seperate multiple hour maintenances in less in a month. Glad I never got a contract, it's ridiculous.

  • TEGRIDYAMERICA NO TEGRIDY (@TEGRIDYAMERICA) reported

    @Shawhelp Have done that. Rebooted modem multiple times. Saw a shaw truck in my alley. After they left my internet stopped working I really think they messed something up. Been a 6 hour long outage.

  • tweetycee Brad (@tweetycee) reported

    @Shawhelp any reported internet issues in southwest Calgary at the moment?