Shaw Outage Report in Kitimat, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (62%)

2. 

   TV (15%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• srmsparky (@srmsparky) reported 36 seconds ago

  @Shawhelp is internet down in Crossfield just lost my wifi

• ⓄⒼ (@0x4f47) reported 2 minutes ago

  @Shawhelp Ok, one of them finally arrived within 28 minutes, so I was able to login.

• John Moxin (@jwmox) reported 3 minutes ago

  @ShawInfo Ok, so why isn't phone service working in Prince George?

• ⓄⒼ (@0x4f47) reported 3 minutes ago

  @Shawhelp your SMS 2FA notifications are being delayed by over an hour, which is a problem considering that the codes expire in 30 minutes. Please fix. Can't login.

• Mike 🇨🇦 🌱 (@northshore_guy) reported 5 minutes ago

  @Shawhelp Go home Shaw Help. You’re drunk.

• cramd: Marc Sherwood (@cramd) reported 6 minutes ago

  @Shawhelp I just need to know where to send the modem. Or if I can drop it off at a Shaw store in the mall. I've had Shaw internet for ~20 years and have not been let down like this before.

• Tom Thomson (@fotogtom) reported 12 minutes ago

  @Shawhelp it appears if your customers have to work to pay their cable bills they are stuck with issues in that service they are paying for #nowaytotreatacustomer

• GrumpyOF (@AlenJoson) reported 13 minutes ago

  @Shawhelp Service has been restored about an hour ago. Thanks.

• Dave Martin (@AlbertanDave) reported 13 minutes ago

  @Shawhelp Please ensure that all Shaw employees explain that well before selling the product. Maybe a map in the store would help as it is very limited.

• cm (@Crackmacs) reported 18 minutes ago

  These outages sure are getting annoying @Shawhelp 😐 Been down for over 10 minutes now this time. Usually troubleshooting, no change.