Shaw

Shaw Outage Report in Kitimat, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitimat, British Columbia 02/19/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • OscarLFY23 Oscar (@OscarLFY23) reported

    @Shawhelp is wifi down in richmond bc?

  • Bogey_Putt Lynelle (@Bogey_Putt) reported

    @Shawhelp 2/2 and they cannot send anyone to fix until OCT 6th? Seriously?’

  • Sztuman Chris S (@Sztuman) reported

    @Shawhelp tv not working. why would we be left with a service that only works once and a while. this is terrible.

  • FCharmeine Faiola Charmeine (@FCharmeine) reported

    @Shawhelp Actually I do have a question. Changing channels is extremely slow. In fact it looks like the tv is frozen. What can I do?

  • Sztuman Chris S (@Sztuman) reported

    @Shawhelp Priority? this is the same chat I have been on over 5 times now.Not fixed. not sure you understand that it is not working. I don't need a manual on how it works I used to work for the company

  • saskatoonwinmar WINMAR Saskatoon (@saskatoonwinmar) reported

    @Shawhelp we have been on hold for 50 minutes. Our phone and internet are down (again). We are a emergency property restoration company. How much more business will we lose?

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp TV has gone down, looking like a result of no internet. Modem.happily flashing yellow or orange, whatever that is. All boxes have been un plugged and plugged back in. Central City area Surrey. Internet based TV is better, why?

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Funny, support says it's been reported and a technician was already on the way.

  • woodwarddotCA Jeff. Now with 10% More Pumpkin Spice! (@woodwarddotCA) reported

    I often only complain about companies on Twitter but I have to give credit where it's due, @ShawInfo's customer service experience has really improved in the past couple years. Combo of service people and technology working really well for them.

  • grandmatwins_ Dale Rempel (@grandmatwins_) reported

    @Shawhelp I want to cancel my Crave movies and HBO on October 6