Shaw

Shaw Outage Report in Kitimat, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitimat, British Columbia 01/19/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • d6rcy darcy 🖤🥀 (@d6rcy) reported

    I just lost ranked points on Apex because they deemed me not worthy to play because of my internet being absolutely terrible. Thanks @Shawhelp. I think I’ll go over to another service if you’re this slow with Fibre.

  • lynztay Lynzie Taylor (@lynztay) reported

    My 90 year old grandpa literally goes days at a time without tv because @ShawInfo can’t get their **** together. Can’t wait to get him switched to Telus at the new house

  • __Triish__ Sunaii (@__Triish__) reported

    @Shawhelp hello????? Why is there an hour+ long wait to get in touch with tech support???

  • michedits Michelle van der Merwe (@michedits) reported

    @ShawInfo Then why has my 79 yr old mother been left with no service, including her internet and phone, in a pandemic and the worst cold snap of the year, with no explanation?!? Four days and counting...🤯

  • MattDonnellyFF Matt Donnelly (@MattDonnellyFF) reported

    Hey Canadian friends avoid @ShawInfo Shaw internet at all costs. Customer service has been horrible and I've been without internet in half my house that last couple days in the evenings of course.

  • happypam_82 Pamela W (@happypam_82) reported

    @Shawhelp I just sent another message - help please 😢

  • crushforth Craig Rushforth (@crushforth) reported

    @Shawhelp could you please investigate an outage in Airdrie, Alberta. Several people on our street just lost internet. Not the first time this has happened at this time on a Sunday

  • DerickEvolved Derick Campbell (@DerickEvolved) reported

    @ShawInfo @Shawhelp hey our Shaw bandwidth has really become terrible in the last 1-2 weeks here in Saskatoon. Is there something going on?

  • KBarrowcliff Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported

    @Shawhelp Why is my ‘SHAW’ Blue curve modem not keeping the correct time? When I try to set up a downtime feature and I set it for 10 PM shut off and 4 AM to turn on the stupid thing shuts down at 4 PM and turns on at 10 PM? Can anybody there tell me why and how to fix it?

  • haasman00 David 💜💛 (@haasman00) reported

    @Shawhelp hey I sent you a dm asking if there is an outage in Raymond Alberta as my tv will not work