Shaw

Shaw Outage Report in Kitimat, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitimat, British Columbia 02/24/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mywurst BsE (@mywurst) reported

    @Shawhelp cable is still out in the Bridlewood area - channels are showing “not authorized” - any updates on when service will be restored?

  • cadijordan Cadi Jordan (@cadijordan) reported

    @Shawhelp I’ve done everything to get the blue curve app rolling here and it’s still wonky. I can’t turn my kids internet on for school this morning. It did this yesterday and took me almost an hour or more... of troubleshooting. I’ve done everything in your help center

  • SwiftySr Douglas D. Swift (@SwiftySr) reported

    @ShawInfo your customer service is appalling. Telus has been calling regularly. Time I listen to what they have to say

  • askrickdotcom Rick (@askrickdotcom) reported

    @YYCCowboy @Shawhelp Go My Shaw account>>>Manage TV>>>Trouble shoot>>>refresh Channel list. Worked for us.

  • pmgallimore Pat Gallimore (@pmgallimore) reported

    @shawhelp. Tv says not subscribed. How do I fix this?

  • bringitalldown1 JasonP (@bringitalldown1) reported

    @Shawhelp Why do you not have a contact phone on your support pages? You make it extremely inconvenient to even attempt contact. Just refresh the whole network. You guys screwed it up and now we have to spend the time to get it fixed. BS.

  • edgemontmom Jill (@edgemontmom) reported

    @Shawhelp your website says there is an outage in Alberta, Moosejaw and Saskatchewan- black screen or subscription message - fix in progress. Why are you not advising people?

  • Keith07414048 Keith (@Keith07414048) reported

    @Shawhelp maybe just fix the issuse and you wouldn't have a bunch of POed people like me

  • LauraG333 Laura G 🇨🇦 (@LauraG333) reported

    @Shawhelp I lost most of my channels. When I go on them it either says I'm not authorized or I have to subscribe. I've lost all my local stations and Crave. I read on your site that there is an outage and you guys have to refresh my boxes from your end. Can you please help?

  • badcandy14 brad cunningham (@badcandy14) reported

    @Shawhelp having issues with our tv what number do you need account number if so account number is 029-0265-0502