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Shaw

Shaw Outage Report in Kitimat, British Columbia

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jenniferelle_
    Jennifer Elle (@jenniferelle_) reported

    I contacted @ShawInfo yesterday to tell them my internet was so bad it was dropping zoom calls. They upgraded me to a way better internet for the same price I’m paying now and my new modem arrived today already. 1 day turnaround. Credit where it’s due for sure.

  • VoiceOfIran369
    VoiceOfIran (@VoiceOfIran369) reported

    @TELUS Great job Telus! Keep it up! Both @ShawInfo and @Bell should follow Telus and Rogers's footsteps! Support Iranian People #MahsaAmini #IranRevolution

  • msobocan
    Matthew Sobocan (@msobocan) reported

    I’m at a loss in what to do with my suffering @ShawInfo internet service. Perhaps I didn’t praise it enough when it worked flawlessly during the pandemic but over the last week, area slowdowns, outages & really no answers from @Shawhelp except that they are sorry for the issue.

  • mrjeremyhouse1
    House Of Pain (@mrjeremyhouse1) reported

    @jenniferelle_ @ShawInfo Shaw has been a pretty good company to deal with. Hoping the Rogers deal to buy them doesn't happen cause their customer service will fall apart and of course your internet will be dropped all the time. Rogers- we're not happy till you're not happy.

  • tcolahan
    Admiral Saproling (@tcolahan) reported

    @Shawhelp Our Internet is terrible, really bad. Been especially bad all week with next to no connection every morning. Ookla finally pushes through after about 10 minutes, tells me I'm connected via Telus. So why are we paying for Shaw?

  • MarleneCorp
    Mar (@MarleneCorp) reported

    @Shawhelp We’ve gone that route many times. Nothing helps. We’re seriously thinking of terminating Shaw and going elsewhere. It’s been months now, no solution

  • coopsie39
    OriginalPouzar (@coopsie39) reported

    @BruceMcCurdy @Oilersrule99 @Shawhelp I think the free center ice preview is over (when I checked earlier today) and the only game on SN is on Monday - unless we get lucky and the blackout on TSN3 isn’t effective, it’s likely only the stream for tonight.

  • 30inchlacewig
    greg borrowed TEN THOWZAND DOLLERS? (@30inchlacewig) reported

    @ShawInfo stop playing with me cause why tf my internet slow and I’m here crying

  • StellaCFCW
    Stella Stevens CFCW (@StellaCFCW) reported

    @Shawhelp Are there issues with Shaw today? I'm trying to access my webmail and it gives me an http error 502. Problem accessing ZCS upstream server

  • Jask77252417
    Jask (@Jask77252417) reported

    Hey @ShawInfo is your internet service down in Calgary?