Shaw Outage Report in Kitimat, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (18%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Drew (@drewzhouse) reported 3 minutes ago

  @Shawhelp just an FYI…a month ago we had internet issues and your techs apparently came by 3 times even though there was someone here at all times and I had to fight with my provider for compensation due to nobody coming for 2 weeks!Maybe tell your techs to leave a calling card

• Carrie in Cochrane (@ClearSkiesAB) reported 3 minutes ago

  @Shawhelp Thanks - still not back at our house. Hopefully they are putting in a permanent fix so that this does not keep happening.

• Michael Smit (@msmit) reported 4 minutes ago

  @Shawhelp 4/ @TELUS can you help? We don't have many options in Canada and I need to resolve this with as little disruption for my family as possible.

• Ian Seggie (@IanSeggie) reported 7 minutes ago

  @TwittleAir @Shawhelp @TELUS That's why we have Optik TV with Telus. Shaw is notoriously unreliable in my area. I know a Shaw tech personally who's told me there's a problem in my neighbourhood but Shaw won't admit to it. Tired of these fights every three months. Redundant company.

• Air 🐳🐋 (@TwittleAir) reported 9 minutes ago

  @IanSeggie @Shawhelp @TELUS good luck for better speeds, but if it's customer service - none are good

• Marc (@maybe_yes_sir) reported 11 minutes ago

  @MattCella @Shawhelp They're sending a tech to my place on Sunday morning, although i'm doubtful they'll be able to fix anything, because as you said it's an issue around the region. Buddy of mine in Squamish is having same issue. Super frustrating as 90% of my TV watching is GC.

• AdjectiveAndNoun (@AdjAndNoun) reported 13 minutes ago

  @Shawhelp has there been any other reports of internet being down in Downtown/Victoria Park area Calgary?

• Billiam (@hearnoevil5555) reported 14 minutes ago

  @cable_shaw Disappointed with @ShawInfo's delay tactics and poor customer service. Despite repeated requests to disconnect my internet service, I face delays and irrelevant questions. Considering legal action. #ShawCable #PoorService

• Mylo (@Mylo27606941) reported 15 minutes ago

  @ShawInfo all my shaw services(internet, tv) are down. When will it be restored? I live at Edmonds, Burnaby.

• Carrie in Cochrane (@ClearSkiesAB) reported 19 minutes ago

  @Shawhelp internet and tv not working in Millwoods. Again. When will this be fixed? And why does it keep failing?