Shaw

Shaw Outage Report in Kitimat, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitimat, British Columbia 02/02/2026 09:50

February 02: Problems at Shaw

Shaw is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TML_FOREVER68 ILMGD (@TML_FOREVER68) reported

    @Shawhelp does anybody at @Shawhelp know what ******** is going on? Instead of sending you to a site to pay to get an answer?

  • adifood1234 Adi lally (@adifood1234) reported

    @Shawhelp Ya I noticed some things aren’t launching like usage looks incorrect statement still isn’t showing a lot of errors maybe internal issue

  • ChrisVajcner Chris Vajcner (@ChrisVajcner) reported

    @Shawhelp My internet phone and cable are down in st vital

  • monphel mop (@monphel) reported

    @Shawhelp any updates on the outage in Winnipeg? Website saying resolved but many of us still out.

  • runbmcee Brook McDonnell (@runbmcee) reported

    @GlobalCalgary Our business internet by @ShawInfo is down because of this and the earliest they can send a tech is June 7th? The fire was at 7 hours ago. Fire/EMS can be here on the spot. But Shaw can’t get a tech to fulfill their contractual service obligations to us until June 7th? Joke.

  • acks99 Matt (@acks99) reported

    @Shawhelp wifi dropping in and out in McKenzie Lake. Mostly down since 7am. Please help!

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp @chickparm_ssb Shaw help acting like it actually does anything useful other then apologize for it's terrible internet 🙄

  • notamandolin Amanda Lynn (@notamandolin) reported

    @PurolatorInc Package in question is a setup kit from @ShawHelp - who I called to see if they could track it down, and they couldn't. Nor were they able to reship. So, because Purolator lost the package, I can't activate my internet. Problems! On Day 6 of trying to solve this.

  • winemgr Janette Scott 🇨🇦 (@winemgr) reported

    @Shawhelp PVR freezes constantly on playback .. help please.

  • kambo__g Kam (@kambo__g) reported

    @Shawhelp Hello. Is there a phone outage issue in surrey? Our cable and wifi are working but the phone hasn’t been. Pls advise