Shaw

Shaw Outage Report in Kitimat, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitimat, British Columbia 12/13/2025 12:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dlmancuso Dom (@dlmancuso) reported

    @Shawhelp Slow connection in South Red Deer...

  • WendieNickel W Nickel (@WendieNickel) reported

    @ShawInfo for the last month my internet is so slow. Do I need a new router or what?

  • lizzlawrence liz lawrence (@lizzlawrence) reported

    @Shawhelp is there an outage in fleetwood surrey? our wifi just all turned off?

  • ThatsSoCarmen carmen (@ThatsSoCarmen) reported

    Dear @Shawhelp. This is it. We are breaking up. Your lack of customer service, your old equipment, your phone operators in Belize/Pakistan, now an agent who has told me to monitor an outage of tv and internet for “I don’t know, a few days” is disgusting. #yeg

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp system down in north surrey? Fiber gateway flashing amber, tv just shut down and no wifi?

  • McKiller5252 Dankification ツ (@McKiller5252) reported

    @Shawhelp since there is a lot of people complaining of the outtage here in surrey, would we possibly be getting a reimbursement of some sort for the down time?

  • BettySun Betty Chong (@BettySun) reported

    @ShawInfo cable and internet is not working

  • AlbinoStoic AngryAlbinoHour (@AlbinoStoic) reported

    @Shawhelp it's not just Fleetwood and Guilford, your outage is far more widespread than that.

  • _scootR scootR | Jeremy (@_scootR) reported

    @MisterTomox @therealjshields @Shawhelp Nope - installing the new device and it's not being recognized or setup by the service as it should. I may have to put back together my old network... Sigh.

  • ThatsSoCarmen carmen (@ThatsSoCarmen) reported

    Dear @ShawInfo. This is it. We are breaking up. Your lack of customer service, your old equipment, your phone operators in Belize/Pakistan, now an agent who has told me to monitor an outage of tv and internet for “I don’t know, a few days” is disgusting. #yeg