Shaw

Shaw Outage Report in Kitimat, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitimat, British Columbia 02/11/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • drcru Anton (@drcru) reported

    @Shawhelp I have a service appointment today but my cell is on Rogers and they're down. Will technician still arrive at house?

  • canadagraphs Canadagraphs (@canadagraphs) reported

    I currently have #Rogers for my phone service. I currently have #Shaw for my internet service. @Rogers is currently trying to but @ShawInfo If they do, I'd have ZERO way to communicate when they next go down (happens like every 2 yrs or so) Canadian government STOP THIS.

  • adifood1234 Adi lally (@adifood1234) reported

    @whytestreak @ShawInfo @TELUS Ya Telus will make you have no internet for 2 weeks if there’s an outage Shaw is better dude

  • musicbaum Musicbaum 🤖🐶🇨🇦 aka Mr. Ovaltine (@musicbaum) reported

    @Shawhelp Too late. Everything is cancelled. No longer a customer.

  • sharonaleh Sharonaleh (wear your mask!) 🔯🌱🇨🇦🌈 (@sharonaleh) reported

    @musicbaum @ShawInfo My deepest condolences for your loss. These companies can be such insensitive schmucks. My insurance company was beyond rude to me after my Mom passed. They don’t care about anything other than $$. What matters is being with your family now 🙏🏼👍🏼 (shame on them tho).

  • wjcmIII Cam (@wjcmIII) reported

    @FreedomMobile @ShawInfo Where is the update that your cell service is down?? Be proactive and get ahead of it!!! Poor PR!!

  • alexjaimesevyn alexjaimes (@alexjaimesevyn) reported

    It’s been 3hrs since @Shawhelp @ShawInfo went down in Glenora #yeg. Had a client call I couldn’t take and still w/out service. Messing w career. What gives?

  • ChrisDanger79 Chris Danger (@ChrisDanger79) reported

    @Shawhelp Hey Don, appreciate the quick reply, but I'm sure my tweet was pretty succinct in the issue. The usual response is a Shaw pod range extender. So unless yall wanna just gimme one. We have nothing to talk about.

  • tinasvfx Tina (@tinasvfx) reported

    @Shawhelp the tech support issue was a temporary fix. its still glitching.