Shaw

Shaw Outage Report in Lachute, Laurentides, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lachute, Laurentides, Québec 11/15/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lachute, Laurentides, Québec

The most recent Shaw outage reports came from the following cities: Lachute.

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City Problem Type Report Time
CanadaLachute Internet
CanadaLachute Wi-fi
CanadaSaint-Colomban Internet
CanadaLachute TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • vanryk_andre Andre Van Ryk (@vanryk_andre) reported

    @Shawhelp why does shaw continue to have unexplained outages and never explain what the reasons for outages? Why do they not simply give everyone credits?

  • jonnywmichel Jonny Michel (@jonnywmichel) reported

    @Shawhelp So frustrates right now. Been trying to speak to support via phone, chat, message, DM for 4+ hours!

  • KevinJKilgour Kevin J Kilgour CPA (@KevinJKilgour) reported

    @Maxim604 @Shawhelp Cell networks are overloaded in the affected area. Service is still there but VERY slow.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @im_andrewtodd @ShawInfo @Shawhelp Appears they've finally pissed enough people off they're walking away. Customer service doesn't exist with this company anymore -- I have two phones on hold waiting to see who picks up first. Maybe they'll take a call from my lawyer?

  • alliance_babu Alliancé ~aliya-n-say (@alliance_babu) reported

    @Shawhelp how long will it take for the service to be restored? My internet,TVs and phone have not been working since 11am Pacific time!!! Thanks

  • imnotclaire ⛔️𝗰𝗹𝗮𝗶𝗿𝗲 🌻⛔️ (@imnotclaire) reported

    @Shawhelp No service for more than 24hours now. Missed A LOT. Will we be compensated for our losses @Shawhelp? 🙄😩 What a way to start the first work week of the year🙄 Thank goodness for my mobile data 😩 #ShawSurreyOutage

  • Bosman71 Shane Bos 🇨🇦 (@Bosman71) reported

    @MouthfulofTBO @TSN_Sports Yeah my @Shawhelp feed was absolute hot garbage. Screen was black during the third goal.

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp If you did your technicians would still be working. Issue would have been resolved if you actually dispatched your techs out to the situation when the service went down instead of waiting almost 12 hours. Your updates to your customers are lies.

  • CNeathway Cheryl Neathway (@CNeathway) reported

    @imnotclaire @Shawhelp Same here...and I actually had to converse with my family! But, they seem nice. Seriously though, over 24 hours, this is ridiculous! Telus has my mobile service, perhaps it's time to do a total shift. Get it together Shaw. #ShawSurreyOutage

  • bguanzon Ben (@bguanzon) reported

    @Shawhelp It’s 7:47 PM and still no service - 24 hours ago was the outage. What’s the plan for compensation or credit for not having service available. This is also impacting work as I am limited in my ability and will now have to make alternative plans and no way to call 911!