Shaw

Shaw Outage Report in Lachute, Laurentides, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lachute, Laurentides, Québec 01/22/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rreillyy Rachel Reilly-Lilje (@rreillyy) reported

    @Shawhelp @ShawInfo shaw’s customer service has just continued to get worse. I can’t remember the last time I had a good exp w them. Almost ready to bite the $ bullet and cancel

  • feedjef Jeff (@feedjef) reported

    @ShawInfo @Shawhelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.

  • Benzo39083209 Benzo (@Benzo39083209) reported

    @Shawhelp is Shaw internet down in surrey?

  • geoffmichell Geoff Michell (@geoffmichell) reported

    @Shawhelp guys…..we’re trying to change our internet plan but having huge issues. Please Help!

  • travkus Travis Kuschminder (@travkus) reported

    Is @Shawhelp down in #reddeer or is it just me…

  • davidmfisher Dave Fisher (@davidmfisher) reported

    @Shawhelp I live in the Sundance community of Calgary. Telus is currently installing Fibre optic cable. Is Telus impacting the performance & reliability of my Shaw internet & Wi-fi service? OR perhaps I should change my service to Telus.

  • JoseKidengan Jose Thomas (@JoseKidengan) reported

    @Shawhelp @Shawhelp again internet is down now. Insane

  • percystinson Percy Joy (@percystinson) reported

    @ShawInfo The worst internet cable service provider in the whole of Canada! They lure you in with attractive low prices & lock you in a 2 year contract, where they double the rates after year 1. They do not provide any support or extension to even students during the difficult pandemic !

  • AllyC1000 Alison Clark (@AllyC1000) reported

    @Shawhelp @Shawhelp you didn’t reply to my earlier reply. I got the info that there’s a limit of 3 people on group text from 2 separate support agents. Sending me a link to your web page with zero info about the limits is not helpful. What’s the limit? Is it 3?

  • MuhammadSalik Muhammad Salik (@MuhammadSalik) reported

    @Bell_MTS worst customer service I have experienced ever. Its been almost a month and issue has not been resolved. Your technicians missed their appointments twice. And the next appointment I get is for the next week. I regret canceling @ShawInfo