Shaw

Shaw Outage Report in Lachute, Laurentides, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lachute, Laurentides, Québec 11/28/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • heyitsjen_ash jen jen (@heyitsjen_ash) reported

    Is @ShawInfo down??

  • trinabilling patrina Billing (@trinabilling) reported

    @Shawhelp Why is your service always crappy? Pixilated channels, frozen programs, internet dropping at the drop of a hat, you all need to make things better, many work from home and can't afford the down time...

  • MomKP22 Mrs. K ♓ (@MomKP22) reported

    @Shawhelp I sent PM. No cable or internet service this morning? Why?

  • set921 YVR BlueJays Fan (@set921) reported

    @Shawhelp Every single comment on the app store says the same thing: white screen with just Chat and Support at the bottom. Not unique to me.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @trinabilling @Shawhelp I don’t have the internet issues, but wow has the picture been pixelated and freezing for months now. We’ve had the local tech manager say it’s a known issue to do with channel frequencies and bandwidth. They can’t do anything but pass it along to the higher ups.

  • TJHarrison63 Thomas Harrison (@TJHarrison63) reported

    @Shawhelp is there an outage in St Albert, Campbell Rd area?

  • MrHnidan Darrin Hnidan (@MrHnidan) reported

    @Shawhelp So our internet goes down, the tech support guy tells me to unplug a few cables (which didn’t work) and then tells me a tech can’t come out until at least Friday?! Unacceptable, maybe one of your competitors values our business more

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @payne_cc @Shawhelp Glitching and pixelation have been a major issue with Shaw since November when they added their 4K channels. Everyone I know has the same issue at the same times on the same channels. SN360 is the worst. When you watch it on the Shaw app or the SN app everything is fine.

  • CarlingJackson THE ATHLETE ARTIST (@CarlingJackson) reported

    Today. Trying to help my mom her into her business account with @Shawhelp and we faced the most misogynistic customer support I’ve ever seen. Just, wow. Will be canceling our accounts after 35 years of service.

  • CarlingJackson THE ATHLETE ARTIST (@CarlingJackson) reported

    @Shawhelp We need a manager to help ASAP.