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Shaw

Shaw Outage Report in Lachute, Laurentides, Quebec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Lachute, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lachute, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rocketboot
    J. Scott-McQueen (@rocketboot) reported

    @Shawhelp I've been keeping an eye out for updates on your website, and they're pretty scarce. I understand that the repairs will take time, but it would be nice to have something to reference. Even knowing what the issue is would help, right now your customers have nothing to go off.

  • NorthernRiverC
    silly goose (derogatory) (@NorthernRiverC) reported

    @Shawhelp some guys came out to “fix” our internet, unannounced, now the internet doesn’t work and you can’t get someone out here until friday. I could get a different provider here faster than that. wtf

  • JonFrew
    Jon Frew (@JonFrew) reported

    @Chadrl @Shawhelp I'm having an issue too, in Montreal though. Its acting as if I'm no longer subscribed and won't let me connect to my account through the app on my smart TV. Glad I'm not the only one!

  • greggers04
    Greggers (@greggers04) reported

    Pretty disgusting the monopoly on telecommunications in Canada. @PierrePoilievre Also never deal with @Shawhelp worst customer service ever.

  • MurrayOlson9
    Murray Olson (@MurrayOlson9) reported

    @ShawInfo I am going to Mexico from November 1 to April 30. I would like to shut down our landline phone, modem and internet for that period but leave cable tv active. Is this possible and how much will the cable tv cost?

  • StrongFree67
    TrueNorth (@StrongFree67) reported

    Hey Shaw Your customer service SUCKS It is NOT convenient for customers to to pack up equipment after they cancel your services when we live in Winnipeg & a drop off would be much easier This is all about what is easier for Shaw not customers Not impressed @ShawInfo

  • Cinnamo02380678
    Cinnamon (@Cinnamo02380678) reported

    @Shawhelp Please feel free to get in touch with your techs and advise them of THIER issue

  • nicolas77883634
    nicolas (@nicolas77883634) reported

    @Shawhelp Hey, do y’all have a rough ETA on when the majority of service will be back? Even if it’s 1-2 hours off it would be nice to have one.

  • Kas3er4
    Kasper (@Kas3er4) reported

    @Shawhelp any service interruptions in NE Calgary Alberta?

  • DracusSinn
    Dracus S'inn Chapter Master of the Iron Drakes (@DracusSinn) reported

    On top of this, the representative that I was speaking to was rude, almost no help at all, and hung up on me. They kept telling me I should have kept my tracking information (for 3 months ths???) And that if it can't be tracked that's on me and not @Shawhelp 3/...