Shaw

Shaw Outage Report in Lachute, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lachute, Laurentides, Québec 11/30/2025 23:30

November 30: Problems at Shaw

Shaw is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dvp031 DVP031 (@dvp031) reported

    @Shawhelp I renewed my contract today and my internet has been crap ever since. If not better soon, good bye. I have 9 days left to cancel and I am not waiting until the last 3 or 4 to do it!

  • 834the The 834 (@834the) reported

    @Shawhelp Would u please trace , where the service is installed ? Based on the account number ?

  • finalfantasy420 painfully ishgardian man (@finalfantasy420) reported

    @Shawhelp i’ve done all these steps multiple times and your tech support has historically been unhelpful. also, my complaint was not about speed but about latency. packet loss + high latency seems to be a common complaint among your customers, so i’m wondering if shaw is aware of the cause

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is terrible and Shaw help is a joke. I cant believe they get away with this. Once again, its ******* companies like Shaw that’s the reason why Canada has some of the slowest and most expensive internet in the world.

  • prairierose58 Sharla Parry (@prairierose58) reported

    @ShawInfo on June 21 you did some sort of national update. Are you aware of ongoing problems? Now our office faxes no longer go to email but print and we need to fix this lije yesterday

  • Also82 Albert So (@Also82) reported

    @Shawhelp hi there, is there an outage in sturgeon county? Modem is flashing orange even after a power cycle

  • kanuck20 mimo (@kanuck20) reported

    @Shawhelp is Shaw internet down in Dewinton/Heritage Pointe?

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp Service Tech just contacted me. Will be 15-20mins. Atleast he is going to show up.

  • bakingYMM ymmbaking (@bakingYMM) reported

    @ShawInfo yet another Shaw internet outage in #ymm. Third one this week. Pretty impossible to conduct meetings this way 🤬🤬🤬

  • andrewcook Andrew Cook (@andrewcook) reported from Burnaby, British Columbia

    @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!