Shaw

Shaw Outage Report in Lachute, Laurentides, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lachute, Laurentides, Québec 02/17/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DowneyDowney5 Jim Downey (@DowneyDowney5) reported

    @Shawhelp good thing I didn’t want to watch the end of the hockey game! Your wifi is terrible!

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

  • GekGurly Angela Smith (@GekGurly) reported

    @Shawhelp why is getting follow up on a ticket where you are “fixing” your own equipment so hard? SE YYC random drops and no follow up when your techs have “fixed things”. Over this endless cycle of garbage. And why don’t you have techs that do business calls after hours?

  • AllanKaliel Allan (@AllanKaliel) reported

    @Shawhelp It picked up after a while. But I have to say, I've never, ever, gotten anywhere close to 1.5Gbps. Pretty shady advertising guys.

  • rzaleschuk Roseanne (@rzaleschuk) reported

    @Shawhelp I am having issues with my Gateway system, wireless box, sound cuts out and my recordings are giving error codes. No issues with wired box though…any suggestions?

  • cpmurray_murray Colleen Murray (@cpmurray_murray) reported

    @Shawhelp Lovely, third day in a row faulty internet. I phone their help line and get no help. Terrible service. Tell me again why I’m with Shaw?

  • jandjsalmon Jandy Salmon (she/her) (@jandjsalmon) reported

    Hey @TELUS - your Customer Service is atrocious. Been trying to move our service to our new house and have been on hold for over FOUR HOURS. Any chance of retaining us as a customer is completely gone. #SwitchingToShaw (@shawinfo got us all hooked up during the 4hr wait with you)

  • KristynJansen Kristyn Jansen (@KristynJansen) reported

    @Shawhelp 4 hours on the phone with Shaw Cable today and my internet still doesn't work. Maybe I should just take up flushing money down the toilet too?

  • cpmurray_murray Colleen Murray (@cpmurray_murray) reported

    @Shawhelp my internet is down. I work from home. What’s going on??? 😠

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shawhelp what's going on with your blue curve tv? It keeps freezing and infreezing. Doesn't look like it's a channel issue.