Shaw

Shaw Outage Report in Lachute, Laurentides, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lachute, Laurentides, Québec 11/21/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Prancing_18 Soham Santra (@Prancing_18) reported

    @ShawInfo Shut down your company

  • MarkSweeney Mark Sweeney (@MarkSweeney) reported

    @Shawhelp Unfortunately, this is not a troubleshooting problem, this is a Shaw Cable problem. Closes captions are always on the left side of the screen, even after resetting the closed captions to default settings. Troubleshooting will not fix bad UI where closed captions cover menus.

  • faizvirji Faizer (@faizvirji) reported

    Me: I got home late, I would like to watch the oilers game @ShawInfo : ******** you do

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @Shawhelp hey! My home internet was to automatically shift to only modem charges for next two months. It didn’t. How to fix it?

  • sns7171 ss71 (@sns7171) reported

    @JohnGild88 @davesawchuk Doesn’t help blue curve customers @Shawhelp

  • Starfishlb starfishlb (@Starfishlb) reported

    Hey @ShawInfo why is it that your internet that is paid for keeps dropping but its Not your fault? We pay u for the service!

  • okayestdentist Phil Chang (@okayestdentist) reported

    Shaw has the worst service. After being overcharged for 3 months, I contact billing and 2 holds later I am on hold again indefinitely, with no idea where I will end up. What a huge waste of time and crappy customer service. @ShawInfo

  • 0CynicalBastard YYC Fuzzball with MS (aka Patrick) 🇨🇦🇺🇦 (@0CynicalBastard) reported

    @CalgaryBluesky @ShawInfo They did that for me too, but the service was so bad when Shaw called me and offered me money to come back I agreed. Then Telus sent me a cheque to cover the free credit they gave me that I didn't use.

  • TimLCriddle Tim Criddle (@TimLCriddle) reported

    I think @Shawhelp rolled out the Fibre+ Gateway 3.0 before the network was ready for it. It just keeps rebooting itself. Nothing is working. Tech support is in the “let’s try this” mode now.

  • ohhherica ohhherica (@ohhherica) reported

    4/x September 21st, almost a month later, the questionable staff of @shawhelp confirmed with me that my balance was no longer owing and that they’ve notified Pro Collections to take me off of their Collections list (which I should have never been put on in the first place).