Shaw outages and service status in Lacombe, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw generated 0 outage signals in the last 24 hours around Lacombe, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lacombe, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lacombe, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 15, 10:40 AM EDT	0	0
May 15, 11:00 AM EDT	0	0
May 15, 11:20 AM EDT	0	0
May 15, 11:40 AM EDT	0	0
May 15, 12:00 PM EDT	0	0
May 15, 12:20 PM EDT	0	0
May 15, 12:40 PM EDT	0	0
May 15, 1:00 PM EDT	0	0
May 15, 1:20 PM EDT	0	0
May 15, 1:40 PM EDT	0	0
May 15, 2:00 PM EDT	0	0
May 15, 2:20 PM EDT	0	0
May 15, 2:40 PM EDT	0	0
May 15, 3:00 PM EDT	0	0
May 15, 3:20 PM EDT	0	0
May 15, 3:40 PM EDT	0	0
May 15, 4:00 PM EDT	0	0
May 15, 4:20 PM EDT	0	0
May 15, 4:40 PM EDT	0	0
May 15, 5:00 PM EDT	0	0
May 15, 5:20 PM EDT	0	0
May 15, 5:40 PM EDT	0	0
May 15, 6:00 PM EDT	0	0
May 15, 6:20 PM EDT	0	0
May 15, 6:40 PM EDT	0	0
May 15, 7:00 PM EDT	0	0
May 15, 7:20 PM EDT	0	0
May 15, 7:40 PM EDT	0	0
May 15, 8:00 PM EDT	0	0
May 15, 8:20 PM EDT	0	0
May 15, 8:40 PM EDT	0	0
May 15, 9:00 PM EDT	0	0
May 15, 9:20 PM EDT	0	0
May 15, 9:40 PM EDT	0	0
May 15, 10:00 PM EDT	0	0
May 15, 10:20 PM EDT	0	0
May 15, 10:40 PM EDT	0	0
May 15, 11:00 PM EDT	0	0
May 15, 11:20 PM EDT	0	0
May 15, 11:40 PM EDT	0	0
May 16, 12:00 AM EDT	0	0
May 16, 12:20 AM EDT	0	0
May 16, 12:40 AM EDT	0	0
May 16, 1:00 AM EDT	0	0
May 16, 1:20 AM EDT	0	0
May 16, 1:40 AM EDT	0	0
May 16, 2:00 AM EDT	0	0
May 16, 2:20 AM EDT	0	0
May 16, 2:40 AM EDT	0	0
May 16, 3:00 AM EDT	0	0
May 16, 3:20 AM EDT	0	0
May 16, 3:40 AM EDT	0	0
May 16, 4:00 AM EDT	0	0
May 16, 4:20 AM EDT	0	0
May 16, 4:40 AM EDT	0	0
May 16, 5:00 AM EDT	0	0
May 16, 5:20 AM EDT	0	0
May 16, 5:40 AM EDT	0	0
May 16, 6:00 AM EDT	0	0
May 16, 6:20 AM EDT	0	0
May 16, 6:40 AM EDT	0	0
May 16, 7:00 AM EDT	0	0
May 16, 7:20 AM EDT	0	0
May 16, 7:40 AM EDT	0	0
May 16, 8:00 AM EDT	0	0
May 16, 8:20 AM EDT	0	0
May 16, 8:40 AM EDT	0	0
May 16, 9:00 AM EDT	0	0
May 16, 9:20 AM EDT	0	0
May 16, 9:40 AM EDT	0	0
May 16, 10:00 AM EDT	0	0
May 16, 10:20 AM EDT	0	0
May 16, 10:40 AM EDT	0	0

May 16: Problems at Shaw

Shaw is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Shaw Issues Reports Near Lacombe, Alberta

Latest outage, problems and issue reports in Lacombe and nearby locations:

Briana Huether (@BriHuether) reported 5 minutes ago from Lacombe, Alberta
@Shawhelp any info about internet service being down in North Lacombe for several hours already?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Heldy (@HeldyCarvalho) reported 8 minutes ago
@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
D (@superdaddoo) reported 8 minutes ago
PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
Drimint (@RisenRealm) reported 10 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Don T Beakunt (@truebusterflash) reported 17 minutes ago
@Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!
Gerrit Heikamp (@gerrit_heikamp) reported 17 minutes ago
@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.
Mark Banks (@markbanks6) reported 19 minutes ago
@Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region
Marty Chan (@Marty_Chan) reported 21 minutes ago
@Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.
DJ Phoenix (@DJPh03NiX) reported 22 minutes ago
@Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.
D (@superdaddoo) reported 25 minutes ago
@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
Ugabug (@MaryPChipman) reported 27 minutes ago
@Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.