Shaw outages and service status in Lacombe, Alberta

Problems in the last 24 hours in Lacombe, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lacombe, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Lacombe, Alberta

Latest outage, problems and issue reports in Lacombe and nearby locations:

• 
  Briana Huether (@BriHuether) reported 34 minutes ago from Lacombe, Alberta

  @Shawhelp any info about internet service being down in North Lacombe for several hours already?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@PoCoello) reported 7 minutes ago

  @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

• 
  Release the files (@BlackBlazeE) reported 8 minutes ago

  No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 9 minutes ago

  Hey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.

• 
  Ugabug (@MaryPChipman) reported 10 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

• 
  Heldy (@HeldyCarvalho) reported 10 minutes ago

  Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

• 
  Ugabug (@MaryPChipman) reported 10 minutes ago

  @Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.

• 
  Dave (@Danrek77) reported 14 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  D (@superdaddoo) reported 15 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  bc_2025 (@bc_2025_vision) reported 18 minutes ago

  @RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!

• 
  Jason Silver (@Da_Big_Dogg) reported 20 minutes ago

  @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??