Shaw Outage Report in Lake Cowichan, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Lake Cowichan, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lake Cowichan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (10%)

3. 

   TV (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• b ☾ (@brandobrennan) reported a minute ago

  @Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?

• Roselle E (@RoselleE14) reported 3 minutes ago

  @Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent

• We Talk Wrestling (@WeTalkWrestling) reported 5 minutes ago

  @Shawhelp hey shaw is your internet down in calgary SE? Got no internet for the last 45mins

• b ☾ (@brandobrennan) reported 12 minutes ago

  @Shawhelp I’ve called 2x today for customer support and after 2 hours on hold, the call goes dead (both times). I need help??

• bc_2025 (@bc_2025_vision) reported 12 minutes ago

  .@Shawhelp is #Shaw help gone ...

• DJ Phoenix (@DJPh03NiX) reported 15 minutes ago

  @Shawhelp Doesn’t help. Same issue both on the website and the mobile app.

• Shari O'Neill (@ShariONeill12) reported 15 minutes ago

  @Shawhelp is the internet down in Anmore along East Road? No connection happening.

• bc_2025 (@bc_2025_vision) reported 16 minutes ago

  @RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!

• Travis Lahey (@Bigroyalt) reported 19 minutes ago

  I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me

• jordan (@musicfnatic) reported 21 minutes ago

  @Shawhelp this stream of the utah mammoth vegas golden knights game is terrible