Shaw outages and service status in Lake Cowichan, British Columbia

Problems in the last 24 hours in Lake Cowichan, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lake Cowichan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravi Poojara (@RaviPoojara_rp) reported 3 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

• 
  Valerie Stables 🇨🇦Proud Western Canadian (@StablesValerie) reported 5 minutes ago

  @ShawInfo why is cable tv and on demand down again in NW Calgary? The service has been abysmal since Rogers took over. We pay high fees so I expect disruptions to be rare but that is not the case.

• 
  nobody.hky (@nobodyhky) reported 6 minutes ago

  Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 8 minutes ago

  @YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started

• 
  Young and Fly (@Freshtodef) reported 9 minutes ago

  @Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now

• 
  Matthew Johnson (@McJohnson922) reported 12 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

• 
  Bella Bee (@SmileyYYC) reported 13 minutes ago

  Game 7 and @shawhelp is DOWN!!!!!!!!!! #okcvssas #nba #Shaw

• 
  sarah (@punkwich) reported 13 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 17 minutes ago

  @ShawInfo @Rogers Things got worse. Especially your customer service.

• 
  Ugabug (@MaryPChipman) reported 18 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.