Shaw

Shaw Outage Report in Lake Cowichan, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lake Cowichan, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lake Cowichan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lake Cowichan, British Columbia 01/21/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrkaswa mr kaswa (@mrkaswa) reported

    Once again @ShawInfo's service is down. (To be fair, it may not be their fault. It's always possible that BC ferries had a malfunction and ran down a telephone pole in Whalley.)

  • BVBattle Brian Battle (@BVBattle) reported

    @Shawhelp Was getting a message saying channel was temporarily unavailable, give us some time to fix it, then it would go to the previous channel. It seems to be ok now. Was able to go back to the begin of Jeopardy, I’m happy now. Thanks for the quick response

  • marionetta marionetta (@marionetta) reported

    @Shawhelp i.e. I have no service on one digital box!

  • Sztuman Chris S (@Sztuman) reported

    @Shawhelp Priority? this is the same chat I have been on over 5 times now.Not fixed. not sure you understand that it is not working. I don't need a manual on how it works I used to work for the company

  • ThatFunHouseGal 🇨🇦 Erin*YES im still wearing my mask*Kucharski (@ThatFunHouseGal) reported

    @Shawhelp good morning! Over a month ago I requested via a FB form for someone to call me regarding my value plan. It expired at the beginning of Sept. No call. Tried the chat in the app - it was a joke, got nowhere Can you help me? #anirritatedcustomer #yeg

  • grandmatwins_ Dale Rempel (@grandmatwins_) reported

    @Shawhelp I want to cancel my Crave movies and HBO on October 6

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp TV has gone down, looking like a result of no internet. Modem.happily flashing yellow or orange, whatever that is. All boxes have been un plugged and plugged back in. Central City area Surrey. Internet based TV is better, why?

  • wingsnation Bruce Shad (@wingsnation) reported

    @Shawhelp my voicemail is broken and none of your staff knows how to fix it, this is what happens when you don't train your staff

  • mefisto82 JonyDice (@mefisto82) reported

    @ShawInfo Few days ago I made an upgrade and the signal is falling down constantly. What I have to do or is someone I can talk to make better my internet?

  • mrkaswa mr kaswa (@mrkaswa) reported

    A @ShawInfo technician has been to one of the two boxes outside my house twice now. 3 hours since they posted the outage and it's still down.