Shaw Outage Report in Lake Cowichan, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Lake Cowichan, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lake Cowichan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Carl Perkins (@Stagger1Lee2) reported 2 minutes ago

  @Shawhelp Waay tooo late. Game over. I’ll never get this back. If you can’t count on the pvr cloud don’t sell it. Take it back. I’ll go back to VHS. #Garbage #InferiorProduct

• Lindsay Sievewright (@oldmansieve) reported 7 minutes ago

  @Shawhelp I appreciate the apology but we pay a lot of money for TV and Internet service with Shaw. Still not very happy.

• /cιαɾəncəº (@ccarrotzero) reported 8 minutes ago

  @shawhelp • Did Shaw pull the iOS Profile download for using Shaw Wi-Fi ? • Registering devices does not prompt to download/install iOS Profile, hence cannot connect to ShawPasspoint. • Support chat keeps ending abruptly and your tech appears to know nothing.

• krystle charlton (@krystlec66) reported 8 minutes ago

  Another day. Another @Shawhelp outage.

• Kathleen (@WingedKeys) reported 11 minutes ago

  @Shawhelp - 3 hours since purchased & still no resolution to activating my WiFi extender - the Shaw app keeps closing. WiFi but no Internet. Online support not helping - going back & forth now for 2 hours!!

• /cιαɾəncəº (@ccarrotzero) reported 12 minutes ago

  @Shawhelp I have tried the instructions on that page. Also the only thing provided by your tech. It did not work. I was never prompted to download/install iOS Profile. Hence cannot connect to ShawPasspoint. ShawOpen is the only one that works.

• Arch (@Archaeologuy) reported 12 minutes ago

  The worst thing happened and my @Shawhelp page up and down skip forward presets reverted to their default 5 minute skip. Why on Earth would anyone want to skip 5 minutes at a time?

• Cinnamon (@Cinnamo02380678) reported 15 minutes ago

  @Shawhelp That would be true, except for one small issue; this is on the tv grid. From the network. Not a mistake of my box, or anything

• Alexandra Staseson (@MoveThrough) reported 21 minutes ago

  @Shawhelp I’ve been trying for weeks. You folks can send me the dm. And find the appropriate person to read through chat transcripts, where you’ll see multiple requests for assistance. Thanks. (Wish I was paid by the hour for how many hrs it takes to have support for services I pay for).

• MarkAB (@21bam21) reported 25 minutes ago

  Hey @Shawhelp. Any advice for what to do when your BlueCurve app freezes during On Demand programs? Really frustrating when it starts over and you can't skip forward to the time it froze. Any idea when you will have a fix in place? Thanks