Shaw Outage Report in Lake Cowichan, British Columbia
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Lake Cowichan, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lake Cowichan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Shaw
Shaw is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Devon
(@DevonO7) reported
Hey @Shawhelp ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? I'm paying for TWO premium internet packages the least you could do is fix it!!
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Brad
(@OhMyItsBrad) reported
@Shawhelp issue in RD? No sound on cable and the picture flickers in and out.
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Lowgrin
(@Lowgrin) reported
@Shawhelp We've lost internet on two sperate lines in the Barlo area. It's been up and down for the past three days.
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Waylon
(@Shaarpshooteer) reported
@Shawhelp Really regret switching to you guys. Never realized that every month my wifis gonna be down for a day or two.
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Joseph
(@Paxtoncs) reported
AYO **** @TELUS wouldn't fix my internet for a week, called @Shawhelp and THEY CAME in an hour bro
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Nobody's Fool
(@Canadian_Guano) reported
Not impressed with @ShawInfo decrease in customer support. Maybe looking into changing when the contract is up.
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gabby
(@mrkyangs) reported
can you guys fix your internet it’s so bad and theres so many down times despite us paying a good sum of money monthly.. it’s been down for 11 hours now @Shawhelp
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Shaun Briltz
(@Shaun_Briltz) reported
@Shawhelp I shouldn't have to reach out. To me it's shady that I have to call you or reach out. You know where and when the outages are! You should offer these compensations as good business practice to make up for the LACK of service. This is not a 1 off situation this happens EVERY month
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Mr.Boswell
(@Corevoltage2) reported
@Shawhelp Can’t believe another long outage with Shaw TV and Internet in Fort St. John My sister Who is a Telus customer across town hasn’t had an outage all summer. Hey Shaw just unplug all your **** and then plug it back in and DM me with your account information and address
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KGordon
(@KPalmerGordon) reported
Dear @shawhelp, why are you so unreasonable and unhelpful to longstanding customers stranded outside BC by Covid and insisting on making us pay for internet we can't use instead of kindly suspending our service until we can get back?