Shaw

Shaw Outage Report in Lake Louise, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lake Louise, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lake Louise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lake Louise, Alberta 01/13/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TTiessen T-Zen (@TTiessen) reported

    @Shawhelp is there an internet issue in Bankview, Calgary area today?? Internet has been on/off - mostly off.

  • Cyn38959631 Cyn (@Cyn38959631) reported

    @Shawhelp Except you're not leading anymore. FO has a much higher development ceiling and you cap upload speeds. So let's do the math. Same down, faster up, half the cost, and a desire to do better for YOUR 10 yr+ customers than you? This is "doing your best"?

  • LTWIS_101 Secis (@LTWIS_101) reported

    @Shawhelp Is there any issue around Dalhousie area in Calgary, AB?

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

  • DarrKien Darren Kienlen (@DarrKien) reported

    @ShawInfo 3 weeks to fix internet being slower than dial up on your internet 300 package, switched to fibre 500, modem died in 5 days. A week for a new modem. Great customer service. I miss when you employed techs that could address issues promptly. profits over people, right?

  • AnthonyReimer Anthony Reimer 💉💉💉 (he/him) (@AnthonyReimer) reported

    I’m about 1h20 into a support chat with @Shawhelp. Clearly, the chat line is understaffed, since this was a simple “update me on an escalated support case” and text replies are averaging one every 10 minutes. Also—spoiler alert—my escalated case was closed (that took over 1 hour)

  • celtic_angel22 P (@celtic_angel22) reported

    @Shawhelp Speeds anywhere from 2 MBPS to about 25 mbps DL. Many turn off and back on's, 2 techs who've changed out modems, same techs have said it's not in our house. Going on 3 wks of this, I work from home. Fast, reliable internet is a must for my job. Help needed 2 wks ago.

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    Holy cow @Shawhelp internet is awful tonight.

  • SamDogDigital Lee Warner (@SamDogDigital) reported

    @Shawhelp Will my account be credited for the outage?

  • wordofthegord GordonG (@wordofthegord) reported

    @Shawhelp Seems we have an internet outage in south Edmonton