Shaw Outage Report in Lake Louise, Alberta
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Lake Louise, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lake Louise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Shaw
Shaw is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jaye McJaye
(@JayeMcJaye) reported
.@Shawhelp I am moving Jan 22nd, but you inexplicably processed my move today. You say it may take up to 3 business days to restore service. That is a week from now. How am I supposed to work in the meantime? Unacceptable.
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moosedawg
(@moosedawg10) reported
Oh ya - @Shawhelp Gateway box woullllld have to crap out right before Xmas holidays and World Juniors. #comeonman
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Steen (Justine Pulles)
(@steen182) reported
Just had a frustrating interaction with a customer service agent @Shawhelp Your agents need some common sense and empathy.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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YYC Media Gal
(@yycmediagal) reported
@Shawhelp Hi, There are no service outages for #YYC listed on that page. We checked that page last night as well. There was no customer service available either.
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Monika Sosnowska φ
(@msosnowska) reported
@Shawhelp What would be great is if you actually used this Twitter account to inform and communicate with your customers. Kinda like BC Hydro does. There are clearly issues in Vancouver Kitsilano areas but no updates, no information from Shaw. Why have a help account if it’s not utilized?
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Prashant Singh
(@PrashSingh3) reported
@Shawhelp Really not happy with the Shaw customer service. Even with internet plans on their website, their own representatives can't find it. Unfair treatment to their existing customers by not offering the plan.
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YYC Media Gal
(@yycmediagal) reported
@Shawhelp Good morning, Was there an outage in #YYC last night? Happy Holidays!
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lighthouse_13
(@lighthouse_13) reported
@Shawhelp Hi, I tried and it’s says I’m not authorized to use the service?
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Jeff Paulus
(@jeff_paulus) reported
@Shawhelp I think we are headed for a breakup and for once it's not me, it's you! For the past month now my Bluecurve has checked out more times then me watching a baseball game and while you have tried to salvage the relationship several times it is still not working!