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Shaw

Shaw Outage Report in Mackenzie, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wesburwash
    Wesley Burwash (@wesburwash) reported

    @Shawhelp is internet service down in Sherwood Park?

  • DougieBewsPlays
    Andrew Johnston (@DougieBewsPlays) reported

    @ShawInfo your internet is hot garbage and craps out constantly. This occurrence is often heightened when I’m working.

  • turbulentio
    Digi (@turbulentio) reported

    @JulieRohrYEG @ShawInfo 5/ Run trial web casting sessions. If the signal is still poor. Switching ISPs might be an option. Pls keep in mind that the trial sessions need to closely resemble the traffic generated during the event. So you need a trial session w/ the same # of expected guests or greater.

  • Zach_Fleisher
    Zach Fleisher (@Zach_Fleisher) reported

    @Shawhelp Still having issues with billing, and technical issues. Your support person sent an email that doesn't accept replies; makes me think maybe you didn't want to resolve the issue? 🙃

  • mcnaught_a
    Amanda McNaught (@mcnaught_a) reported

    @Shawhelp Hi. We're in NE Calgary (Whitehorn) and have lost our internet connection. Our router is flashing green & says upstream registration. Is there a neighborhood service disruption?

  • ziegler__c
    Courtney (@ziegler__c) reported

    @Shawhelp MIL has a lifeline and her internet is down. Tech said they can’t get to her until the 23rd, then they said they’ll book her in the next day as an emergency (she’s blind,lives alone).They never showed up and said they never booked her in and she will have to wait, zero sympathy..

  • MemdialPC
    Adam P Holmes (@MemdialPC) reported

    @Shawhelp been having some internet problems for the past hour and a half or so. It keeps dropping out and comes back. Any assistance would be greatly appreciated.

  • Zach_Fleisher
    Zach Fleisher (@Zach_Fleisher) reported

    Lol I'm on a chat with @Shawhelp about these issues after they ignored them for months and they're asking when I can pay my bill.

  • Box6Don
    don (@Box6Don) reported

    @Shawhelp Any update on the outage in Banff. No new information on the website.

  • DanAlmondDan
    Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp TRY! to help. SMH. Somebody is in danger and you'll try to help. Your company literally has control over the person's services and you have the resources to move a mountain to make sure your customers are safe. But, please just try to help.