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Shaw outages and service status in Mackenzie, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • grambowpg
    Grambo.wpg (@grambowpg) reported

    .@Shawhelp @Sportsnet 360 looks terrible, yet it's the only channel showing the #GoJetsGo game. What are you throttling on this channels bandwidth? It's not a new issue with lots of video issues within the feed

  • atryingwoman
    atryingwoman (@atryingwoman) reported

    @ShawInfo @Shawhelp I hate telus But your internet might send me back to them. I get disconnected multiple times a week or even day. Yes I called customer service and turning on and off the router/restarting gateway can help. But surely I shouldn't have to do this every week?

  • steveepic780
    Steve Lamouche (@steveepic780) reported

    @Shawhelp Your service costs way too much money for disruptive maintenance outages.

  • Linda33527036
    Linda (@Linda33527036) reported

    @Shawhelp is internet and TV down in carstairs alberta

  • skillz0876
    Jason Skilnick (@skillz0876) reported

    @Shawhelp is Shaw down in Red Deer?

  • Timewarp2010
    SP (@Timewarp2010) reported

    @ShawInfo is there an outage in Tararidge? I have no land line and no cable.

  • Nolanpctech
    Jeremy Nolan (@Nolanpctech) reported

    @Shawhelp shaw support getting slower and slower and slower all the time. It's almost like tech support doesn't know where they are doing 30 min to change a password 1 password

  • Matpoirier
    Matt Poirier (@Matpoirier) reported

    @Shawhelp Assuming I'm not the only one without service in Sidney?

  • bonsterma
    Bonster Ma (@bonsterma) reported

    @shawhelp Hi, is there an internet outage in Vancouver postal code V5V3C1? We lost internet at our office in the afternoon yesterday, still don't have it back yet. Thanks!

  • GlobetrotterYvr
    globetrotterYVR (@GlobetrotterYvr) reported

    @Shawhelp the internet has been down for 2 days. V1M in Langley. What is the problem???