Shaw

Shaw Outage Report in Mackenzie, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 12/11/2025 00:35

December 11: Problems at Shaw

Shaw is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MariamHasib Mariam Hasib (@MariamHasib) reported

    @Shawhelp Another outage of internet! Can you tell us when that will be restored? #yyc#school

  • JamesMcKevitt8 James McKevitt (@JamesMcKevitt8) reported

    @ShawInfo Hello Shaw, why doesn’t your mobile service offer spam blocking features like Koodo?

  • Stewy13 David (@Stewy13) reported

    My phone is NEXT TO THE ROUTER and 6MB/s is the best you can do? This equipment is GARBAGE. @Shawhelp

  • Lizdomingo Lizette (@Lizdomingo) reported

    @Shawhelp Is there a problem with internet in Fraser Heights Surrey?

  • BluGoldWhiteout Christopher (26-14-3) 💙✈🏒❄ (@BluGoldWhiteout) reported

    @Shawhelp Your NHL Centre Ice package is currently down. I'm not the only person having problems. Are you able to help?

  • RyanPaulryan Paul Ryan (@RyanPaulryan) reported

    @Shawhelp my internet speed is 7mbps in Exshaw. Have you identified a problem?

  • FrostyWinnipeg Frosty Winnipeg (@FrostyWinnipeg) reported

    @Shawhelp If im asking for support and my city is Winnipeg I should not be asked for what province Winnipeg is in. Embarrassing!

  • AlNlOM ainiom (@AlNlOM) reported

    @Shawhelp DM’d you Darren. Hoping you can come through here as I’ve been a loyal customer for nearly 10 years.

  • BradshawL72 larab (@BradshawL72) reported

    @Shawhelp Why is NHL not working

  • theraswood Therese Wood (@theraswood) reported

    @Shawhelp hello: internet seems to be down (east van area). restart not working either...