Shaw

Shaw Outage Report in Mackenzie, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 12/01/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BobHolmesSD36 Bob Holmes (@BobHolmesSD36) reported

    @Shawhelp Having a similar issue to others on Twitter. 19000 block of 20 Ave. Surrey, had power restored yesterday at 5 PM, and there are no power outages anywhere else in Surrey now. 1/2

  • PigskinAnnie PS Annie (@PigskinAnnie) reported

    @Shawhelp When can we expect service to be restored? One if my neighbors shaw line to her house is partially down, yet no one's been to look at it.

  • ShimmeringSky Shimmering Sky (@ShimmeringSky) reported

    @Shawhelp Here in #LangleyTownship. Power has been on for over 24hrs and still no cable (internet), yet your help message states outages in Lower Mainlaind due to Hydro outages. Need internet to work. Updated time frames would be helpful. Thx.

  • gussysfarm Gussys Farm (@gussysfarm) reported

    @Shawhelp is there an outage affecting only land line in south Campbell river? Telephone has been down for two days

  • SmuggyBear80 Indigenous Man #BlackLivesMatter (@SmuggyBear80) reported

    @Shawhelp Internet keeps going down in Calgary. Marlborough area.

  • Priscil05980359 Priscilla Santos (@Priscil05980359) reported

    Still no internet or phone service. I'm in a two year contract, but so far it's been 4 days without service. Will Shaw still charge for services not provided? @Shawhelp

  • TMRWilson Taylor (@TMRWilson) reported

    @Shawhelp good morning, we've been over 24 hours with no internet or cable yet we've had power since yesterday morning in Maple Ridge. I know the storm caused a lot of damage but our internet has never been out this long before. I sent you a dm already as well.

  • Oilersryan Ryan Smith (@Oilersryan) reported

    @jsbmbaggedmilk @Shawhelp @TELUSsupport Do it man. Then never have to deal with this again and fix things on app through there chat system

  • ksavvy31 Karen (@ksavvy31) reported

    4/ they lost all power last night.. no phone, internet or cable. Their neighbor has been waiting for a service call for over a week.. @Shawhelp . This is terrible for them.. its not a good look when an entire community is being ignored for service fix

  • TMRWilson Taylor (@TMRWilson) reported

    @Shawhelp still no internet service for us in Maple Ridge. It's been 25 hours. I'd love an update if possible