Shaw

Shaw Outage Report in Mackenzie, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 01/07/2026 02:50

January 07: Problems at Shaw

Shaw is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • StrategicThghts David Schreck (@StrategicThghts) reported

    @TELUS said I must switch to fibre optic as they won’t support if problems with copper wires. Today their AI call asked if I’d like to do the install myself with virtual support. Imagine they’d have me climb pole and string cable. #bcpoli @ShawInfo

  • TerryPlatt5 Terry Platt (@TerryPlatt5) reported

    @StrategicThghts @TELUS @Shawhelp SHAW tried to do some "trouble shoot" with my mum. 84, dementia , can barely figure out her TV remote. Took over 3 months for SHAW to finally realize that the wires to the house were Olde (1969). They seemed to expect her to climb up the pole herself.

  • Brian_BCX Brian Carriere (@Brian_BCX) reported

    @Shawhelp So 90 down and 30 up is bad. Got it. My friend has Telus’ cheapest plan and gets 90/90.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is horrible

  • GigNomad Nomad dude in Canada (@GigNomad) reported

    @ShawInfo so my old account was paid off 2 yrs ago, and you still have the nerve too go too NCO, the worst collections in Canada too COLLECT MONEY THAT WAS PAID YRS AGO. DONT YOU DARE TRY TOO COLLECT DOUBLE YOU BASTARDS. THAT LADY ON THE PHONE WAS A *****

  • THarris1519 Trevor Harris (@THarris1519) reported

    @Shawhelp any reports of wifi down in Morinville? My modem has had a green flashing light for almost 30 minutes

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp why is it that OMNIBC is showing Stanley Cup playoffs in punjabi, WHEN THERE ARE NO PLAYOFFS TILL 2MORO?!?!? Your gridmaster sucks, and needs to be retrained #yvr

  • KaiserCipi Ciprian Chiorlise (@KaiserCipi) reported

    @Shawhelp Do you see any improvement?! At this hour the shared network should provide better speed. Don’t you think?! I think that my contract with you needs to be revised or canceled. Why should anyone pay for something they don’t get?!

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp My internets so slow, I have to play YouTube videos at 50% speed

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp For the Nth time in my DM to you, I already asked for help and your Tech team is aware of the issue which is your equipment in the area. I will continue to post your poor speeds until your tram fixes it as they have indicated they will.