Shaw

Shaw Outage Report in Mackenzie, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 12/16/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MTBRiderSS I am The Fringe MTBRider (@MTBRiderSS) reported

    @knoxious11 @Shawhelp @TELUS that was my biggest issue. They said they would implement an email forwarding but if I don't have shaw for email then how the hell can I keep my email?

  • 1loriking Lori King (@1loriking) reported

    @Shawhelp Please bring in a la carte pricing instead of cumbersome packages, i have about 20 garbage channels to get few i like.

  • manaboutcowtown Tony Charron (@manaboutcowtown) reported

    @mpetch @Shawhelp Ha. This is this first issue I’ve had in the year since I’ve had my internet and phone with them. No complaints.

  • Tortacular R y a n (@Tortacular) reported

    @Shawhelp Hello. I have been having issues with pixilation on my TV for several weeks now. I am attempting to contact direct help on the website, but all of the "chat" support options lead nowhere. Do I need to call in to get technical support?

  • KelseyKash_ Kelsey Kashluba (@KelseyKash_) reported

    Why has the internet been down for 16 hours in the beltline, @Shawhelp?

  • freshsqueezed Orin Johnson (@freshsqueezed) reported

    Hey @Shawhelp @shaw I know you’re off for the night but… Why are you showing me an emergency alert on bluecurve just now when the alert was canceled THIRTY HOURS PRIOR‽‽‽‽

  • Crackmacs cm (@Crackmacs) reported

    @adolwyn @Shawhelp nope no issues today

  • manaboutcowtown Tony Charron (@manaboutcowtown) reported

    @Shawhelp Hi. Me again. Lol. So same thing as yesterday. Internet is out. Power cycled and reset modem. Default network on bottom shows up and password works but says no internet connection. Next steps? Thanks.

  • HealeyLaurie Laurie Healey (@HealeyLaurie) reported

    @Shawhelp If this internet isn't fixed in thr next hour or so not only myself but my family and yhr three businesses around me are going to telus this has never happened with telus why are you taking the night off when people are struggling without !

  • HomerSakai Go Pack Moving on (@HomerSakai) reported

    @Shawhelp Did you start to send email of bill notification ? It’s ask to sign in which is very suspicious.