Shaw Outage Report in Mackenzie, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Mackenzie, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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Kodalith
(@Plotnikon) reported
@JimTSF @Shawhelp Oh heck yes. I renewed my plan. And it took 5 attempts for them to actually get the new modem to me. Its a total crap show with them
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Jim Lapage
(@JimTSF) reported
Just horrendous customer service from @Shawhelp. I'd recommend another ISP if you rely on an internet connection for work but Canada's landscape for that kind of thing is trash so I guess *******.
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DeplorableCanadian 🇨🇦
(@ArnettK) reported
@Shawhelp We just had a power outage in Coalhurst, AB! Power is back on but no internet! Any idea when it will be back on?
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Robert Slade
(@rslade) reported
@Shawhelp Well, @Shawhelp, your support service sucks as much as your Internet service. Latency on the Internet, and failures in the suggested links to support.
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Zam ,=,e
(@ZealousZam) reported
@Shawhelp Can you help me deside if I want a water softener that has smart features or not? Like the alert to mobile is handy... But what if someone hacks my water softener and holds it hostage?
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Marc
(@_Rootoo) reported
@Shawhelp Service is back. It was only down for a few minutes. Not sure what happened.
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Ian Cassley
(@IanCassley) reported
@Shawhelp why has it taken 6 months, so far, to get our cable buried? Our service has been running above ground along a park, across the lane and across our yard since January or February!! Phoned at least three times and told it's "a work in progress". I don't see any progress!
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Jim Lapage
(@JimTSF) reported
@Shawhelp You've earned the expletive and the prospective families can ******* deal with it. Been chatting with your reps for 2hrs. Their troubleshooting steps brought me from inconsistent internet to no internet and I now have to explain to my employer why I can't login to work tomorrow.
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Andy
(@RockiesRanger) reported
@Shawhelp Thanks, but the problem is with my device protection provider, the one that you sell and I pay you for, but you can't help with when there's a problem.