Shaw

Shaw Outage Report in Mackenzie, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 12/26/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • nikrrabbit Old St. Nik 🖕🎅🖕 (@nikrrabbit) reported

    ...also my wifi signal's been getting throttled all day. 🙄 @Shawhelp

  • pritimama Priti Obhrai-Martin (@pritimama) reported

    @TELUSsupport once again your customer support call back hung up on me without connecting me to a real person. Would really like a real person to call back soon otherwise the next person I speak to is @Shawhelp

  • BlossomsAlyssa Alyssa Blossoms (@BlossomsAlyssa) reported

    @ThyQueenAmy @Shawhelp Worst internet ever through Shaw!!! We have been doing home schooling and the Wi-Fi has been awful. Switching to Telus Sunday lol

  • krf248nm West Strong (@krf248nm) reported

    @Shawhelp Thanks for the gesture. The last service month started Nov 4. Auto payment done Nov 5. Got a bill starting Dec 4 but was told by cus service it's for Nov. Either the bill date is wrong or Shaw is double charging me. Sounds pretty random to me. Not to mention the harsh letter.

  • gordmcintyre Gord McIntyre 🇨🇦 (@gordmcintyre) reported

    @Shawhelp c’mon #Shaw I’ve been cut off three times now while trying to get service through your chat. I don’t want to spend another hour and a half on the phone then be told it’s not your problem by someone in Belize. I pay $170/month and I can’t watch tv. Fix this!

  • winonakent Winona Kent (@winonakent) reported

    @Shawhelp Is there a problem with internet in V3M 6C9 New Westminster? No internet. Trying to see if its us or Shaw. Thanks

  • thenicestnadeem Mustansar Nadeem (@thenicestnadeem) reported

    @Shawhelp second day of no wifi and no clear info from your support folks.

  • Yaree397 Yaree (@Yaree397) reported

    @Shawhelp hey is there any kind of outage in burnaby??

  • matlockerson kyle matlock (@matlockerson) reported

    @ShawInfo - “would you like our call back service?” Me: “yes pls” *call back: you’re next in line... *an hour and 35 mins later 🤬

  • akaGordyn 𝔤𝔬𝔯𝔡𝔷𝔦𝔩𝔩𝔞 (@akaGordyn) reported

    . @Shawhelp your wifi sucks 👍