Shaw

Shaw Outage Report in Mackenzie, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 02/06/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 5thNRG Sweet Sher | شیرین (@5thNRG) reported

    @shawhelp also a Surrey resident having issues with internet access. My roommate and I both WFH this is no good.

  • NevynSage uʎʌǝN ǝƃɐS 🙄 (@NevynSage) reported

    @Keri_Adams @ctv_mariaw Voip services like Shaw Home phone are the worst. They deny a delayed disconnection or dial tone even happens @Shawhelp

  • onthetracksjen Jen (@onthetracksjen) reported

    @Shawhelp terrible cable tv issues still happening after more than 7 weeks what will it take for them to fix this I wonder

  • brittvine Brittany (@brittvine) reported

    BEST PART after repairing the malfunctioning hardware causing our intermittent wifi issues (Shaw’s problem, not mine!) the @ShawInfo tech misdiagnosed our Ethernet issue. I graciously offered him coaching.

  • FVine Frederick Vine (@FVine) reported

    @brittvine @ShawInfo I am very disappointed @Shawhelp would treat you this way rather than provide the technical support you were wanting to fix their issue!

  • Vancouverscape Ariane Colenbrander (@Vancouverscape) reported

    @Shawhelp Any updated info on that #kitsilano outage ?

  • onthetracksjen Jen (@onthetracksjen) reported

    @Shawhelp your cable tv service has been a hot mess for over 7 weeks now we called a service call only to be told it was a known issue when will you fix it if ever???

  • brittvine Brittany (@brittvine) reported

    I have a few thoughts after spending 2 weeks trying to convince @shawinfo there was an issue with my company’s internet. But first, please note that when Shaw finally agreed to send a technician it was to offer me COACHING SUPPORT to get connected. #womeninbusiness #Canada #yyc

  • jeff_stacey Jeff Stacey (@jeff_stacey) reported

    @Shawhelp A reboot fixed it for now. I'll reach out if it gives us any more issues.

  • vwmannn Victeur Würstmann🇧🇷🇨🇦 (@vwmannn) reported

    I still don't know how Telus is still in business. I ordered their services 2 weeks ago and nothing was done. NOTHING. I ordered Shaw internet YESTERDAY and TODAY (it just arrived!), it is in my hands! @ShawInfo 10x0 @TELUS Shaw has better customer service and are more efficient!