Shaw

Shaw Outage Report in Mackenzie, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 01/14/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinLambertj Justin (@JustinLambertj) reported

    @Shawhelp Is there an internet outage in NW Calgary?

  • CantKillCaius CantKillCaius (@CantKillCaius) reported

    Great work @Shawhelp - your technicians have now missed TWO of their scheduled appointments to install internet at our house. And now we have ZERO internet. Please sort it out and get a technician here ASAP. If this is how your new customer setup process goes, not sure I'll stay!

  • AndyLau46210371 Andy Lau (@AndyLau46210371) reported

    @Shawhelp Is that internet down in BC Port Coquitlam?

  • vernonj007 Vernon J Chiefmoon (@vernonj007) reported

    @Shawhelp is there an outage in SW Calgary?

  • RileyMercer19 Riley Mercer (@RileyMercer19) reported

    @KimHinesSN @Shawhelp @ShawTVWinnipeg yea I’m down , Internet not working

  • SnowFalling67 Snow_Falling (@SnowFalling67) reported

    @Shawhelp is there an outage around surrey central area? I can’t log in and I work from home. Kinda important I get my cable back...

  • TDMJ4 Tian 💖 (@TDMJ4) reported

    @Shawhelp is there an internet outage in the Surrey area? Your service page isn’t updated with current info. Have no internet and orange light on modem.

  • Erin_Rumbolt Erin Rumbolt (@Erin_Rumbolt) reported

    @ShawInfo .. your sales/loyality department is awful. They Reached out to me to try to get me to sign for 2 more years while offering a “deal” that’s more than I pay now and extensively more expensive than new customers. #ridiculous #shouldbeashmed

  • Professor_Reg Reg Bardsley (@Professor_Reg) reported from Salmon Arm, British Columbia

    ...problem is the word for last hour was "duty", now I may be too drunk to keep playing today. When congress reconvenes i hope the trigger word is more obscure..... @Shawhelp claims crewmembers are working on the issue.... its been over 2 weeks with nothing getting fixed.

  • lesterbenz LesterBenzBrewing (@lesterbenz) reported

    Hey @Shawhelp , are you guys having any issues with cable tv in deep south Calgary ? Seems pretty spotty at the moment. Tried all the normal reboot cable box etc