Shaw

Shaw Outage Report in Mackenzie, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 01/25/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • krisfromvan Kris (@krisfromvan) reported

    @Shawhelp the difference between sportsnet pacific and sportsnet 4k is insanely drastic. I wish more @canucks games were on sportsnet 4k. @Sportsnet and I understand the resolution difference. We need to bump the bandwidth on bluecurve.

  • Kellervo Nylka (@Kellervo) reported

    @Shawhelp There any update or ETA on the Calgary outage? Going on 12 hours...

  • gerimaple Geri F (@gerimaple) reported

    Hey @Shawhelp your internal support messaging said it's 3-5 days to get my internet back on after paying via online banking. What gives?

  • friggenhuje Hugh (@friggenhuje) reported

    @Shawhelp so setting up the new internet and cable boxes, internet set up no issues. Cable boxes have not been able to bring the tv in for the last hour. Asks to reboot/reset each time. Even tried unplugging and nothing. Suggestions?

  • chowdown chowdown (@chowdown) reported

    Crap. Internet down for anyone else downtown #yeg ? @Shawhelp

  • maypjavier May (@maypjavier) reported

    @Shawhelp how long does it going to take to fix the problem with the outage?

  • danielaichler Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia

    @Shawhelp is there a tv outage in Vancouver at the moment?

  • fotogtom Tom Thomson (@fotogtom) reported

    @Shawhelp But people are expected to take time off work to hang around for hours so you can come at your convenience right?

  • Tuttoposto1 Tuttoposto (@Tuttoposto1) reported

    Any updates on outage in AB @Shawhelp ? Last update was 4 hours ago and no internet since 6 am.

  • vanessaq_ Vanessa (@vanessaq_) reported

    @Shawhelp cable tv issues in Vancouver? All channels are just a black screen right now .