Shaw

Shaw Outage Report in Mackenzie, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 01/18/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Cinnamo02380678 @Shawhelp These are not wireless boxes either. All three of my boxes are hardwired with a strong signal.

  • wesleydx9 dw (@wesleydx9) reported

    @ShawInfo are your apps and website down? I can’t sign in to pay my bill 😫

  • senorbanero Jeff (@senorbanero) reported

    @Shawhelp I can’t access the NHL Centre Ice channels I subscribed to and your app chat is not working properly. Are you able to assist?

  • wordfrommelissa Melissa 📚 💜🤍🖤 (@wordfrommelissa) reported

    I love that the Shaw app never let's me in so I can pay my bill. It's a constant fight spanning days before I can actually login. What's up with that? 😔 @ShawInfo @Shawhelp

  • nathanialsworld NathanialsWorld (@nathanialsworld) reported

    @Shawhelp Yea, it was great, They got a technician to hand deliver a BlueCurve TV box. Set it up, worked for 3 minutes. Now I have to wait for a technician to "fix it", now it's Kernel looping. What a painful upgrade this was.

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    Dear @ShawInfo, first you force me to get a new ISP, because you would not replace my broken router in a timely manner. This led to $2,000 in losses to me. Then you wouldn’t let me drop off my equipment. Instead, it traveled by > 100 km by mail, to be delivered 4 km from my home.

  • perfectrose2011 Wendy 🇨🇦 (@perfectrose2011) reported

    @Shawhelp Over the past SIX MONTHS, I have called Shaw because since January, I have NOT RECEIVED MY MAILED SHAW bills for TV/Internet which I did not cancel and requested them. Last time, I was told no one had initiated the bills be mailed to me. This woman said she would and

  • brad22768135 brad (@brad22768135) reported

    Hi @Shawhelp is there an update on the outage happening since yesterday in Delta BC?

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp Yes, still asking people to contact your “experts” when this is a known issue and needs to be resolved. It’s been 2 months.

  • dgotaas28 Dustin Gotaas (@dgotaas28) reported

    @Shawhelp please help thanks