Shaw Outage Report in Mackenzie, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (63%)

2. 

   TV (14%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Keagan (@Kpizzle333) reported 3 minutes ago

  And got hung up on… what a joke. @Shawhelp embarrassing customer service.

• 𝓣𝓱𝓮 𝓚𝓷𝓲𝓰𝓱𝓽 𝓜𝓪𝔂𝓸𝓻 (@DVDWLAY) reported 4 minutes ago

  @Shawhelp You guys suck. Your updates suck. 16 hours and we still have no answers or service. What am I paying for?

• K Virk (@kkvirk) reported 8 minutes ago

  @Shawhelp outage in Surrey - you keep saying check the community pages but they haven't been updated for 3 hours. 12+ hours of outage is unacceptable, some of us need the internet to make a living.

• Michael Donnelly (@mrjdlly) reported 13 minutes ago

  Hey @Shawhelp getting really ****** disappointed with this **** up

• jessica noble (@jessnoble1) reported 18 minutes ago

  @Shawhelp Need help with #UFC276

• Coffeehouse (@jaz_lottay) reported 19 minutes ago

  Honestly if @Shawhelp was more transparent with this whole outage issue people wouldn't be upset. I just want to know if I will need to go to a friend's house with Telus Internet tomorrow for work or if I'm staying home and working. It's not that hard to give somewhat of an eta.

• Joe Dirt (@JoeDirt40848468) reported 20 minutes ago

  @Shawhelp So you are going to send a truck to fix the problem now?

• Surrey Jack (@SurreyJack7) reported 21 minutes ago

  @Shawhelp when are you going to fix the wifi in surrey ? This is getting ridiculous? Should we change providers? Can you please let us know!

• 𝓣𝓱𝓮 𝓚𝓷𝓲𝓰𝓱𝓽 𝓜𝓪𝔂𝓸𝓻 (@DVDWLAY) reported 21 minutes ago

  @Shawhelp You have just lost a customer.

• Vignesh Gopal (@linkinvg) reported 24 minutes ago

  @carsonpablowest @Shawhelp Still no internet and @Shawhelp stopped responding. It seems to be a major issue and not hopeful of internet tomorrow too. Hope I’m wrong.