Shaw

Shaw Outage Report in Mackenzie, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 12/13/2025 06:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • iamhq Henry Quach (@iamhq) reported

    @Shawhelp retention tactics should NOT be employed when the customer has explained there was a death in the household. That was a slap in the face

  • JennaBeetstra Jenna Beetstra (@JennaBeetstra) reported

    @ShawInfo paid for the UFC fight and it’s so glitchy we can’t even watch it.... some help?

  • Robertdrew82 Kylie Rae Jepsen (@Robertdrew82) reported

    @Shawhelp Is there an internet outage in downtown Vancouver? I had an interruption earlier today and another one now

  • a_sandpile being (@a_sandpile) reported

    @Shawhelp You're only trying to score some publicity points by responding to my tweets without actually doing anything. Live Chat support person DID NOT HELP me, as per my initial tweet... Said technician would come on Nov 30, giving me 10 days without internet that I pay for

  • maefromcanada Mae From Canada (@maefromcanada) reported

    @Shawhelp Can anything be done about the incorrect listings on the guide? I recorded the Fresh Prince reunion and it started over 5 minutes later than listed, so I couldn’t see the end. There’s no sign of it being re-aired. Any help?

  • jacquesk8 Jacques Khouri 🔹 (@jacquesk8) reported

    @Shawhelp Hi Shaw Help! We need a new remote for Shaw Service at a multi-unit family building located at 3433 Renfew Street, Suite 220. The existing old remote has stopped working. Can you please help with this?

  • fcogaticab Francisco Gatica (@fcogaticab) reported

    @TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.

  • ButlerAlani knitting.widow (@ButlerAlani) reported

    @Shawhelp why won't you let customers call tech support on the phone? i don't want the auto crap. i want to talk a human

  • producerloops Producer Loops (@producerloops) reported

    @Shawhelp @spade360 I have the same issue!!!!

  • PepsiJets Pep (@PepsiJets) reported

    @Shawhelp is the cable and wifi down