Shaw

Shaw Outage Report in Mackenzie, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 01/28/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TruPatsFan12 Brad (@TruPatsFan12) reported

    @Shawhelp hey I need some help here

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp @abhisheksfdc Shaw literally pays a whole department to either redirect people to it's help website or tell them to unplug and replug in their poorly made modems. They do this because it's cheaper than actually supplying a decent internet connection

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Internet terrible and always has been. Why does Shaw seem so hellbent on pushing out any competition so they can jack up prices and rip of Canadians?

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp I will tell you the central city area of Surrey BC. Other than that, it seems like a problem that has absolutely nothing to do with me.

  • TheRevDave Dave Pollard (@TheRevDave) reported

    @Shawhelp I got the call the offer of $94 out $60 bucks still. Plus the fact that this “planned” outage could last up until June 4 and we are working at home means you are really doing nothing for me. @TELUS are you ready for a new customer been with Shaw over 20 years.

  • Tcoppens Tammy Coppens (@Tcoppens) reported

    @Shawhelp I’ve ordered a shaw on demand and now my Tv is blank. Help!!

  • aroc88 Arnold K (@aroc88) reported

    @Shawhelp I've tried restarted my box, unplugging and plugging back in. The audio problems are still there.

  • rocko_ca Trev (@rocko_ca) reported

    Hey @Shawhelp , my internet seems to be down ? It was working fine . #Shaw #Nanaimo

  • trena44958189 trena (@trena44958189) reported

    @Shawhelp I am sad that Shaw has decided to do maintenance and **** down internet during a pandemic when families need to home school! I sure hope it’s not down till May 31st like they said!

  • rocko_ca Trev (@rocko_ca) reported

    @jodyvance @ShawDirect That sucks , I have a modem I need to ship back to @Shawhelp , bet ya I could have shipped it to you faster .