Shaw

Shaw Outage Report in Mackenzie, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mackenzie, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mackenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mackenzie, British Columbia 02/20/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported

    @Shawhelp Jack !!! On hold now with customer service for 35 minutes. Almost $200 a month for services I hardly use and can’t even contact your offices. This is outright ridiculous !!

  • seannamc SMC (@seannamc) reported

    @Shawhelp our brand new blue curve freezes and stalls CONSTANTLY. No one will get back to me on Twitter or the support chat from Shaw. Ridiculous

  • mathewdodds Mathew Dodds (@mathewdodds) reported

    @Shawhelp my internet do be down rn in Surrey AGAAAAIN

  • StephL2014 Stephanie Lamarche (@StephL2014) reported

    @Shawhelp @rocko_ca Did they fix it for all the channels it wasn’t just an issue on tsn?

  • BCBladesman Jason (@BCBladesman) reported

    @Shawhelp Please have a manager DM me ASAP. You have cancelled today’s appointment and this is after 9 months of poor service. I need a call immediately to deal with this issue.

  • CannabisCommen1 Better 'Berta (@CannabisCommen1) reported

    Hey, @ShawInfo - I'm trying to be a new customer. Your website keeps directing me to bundles, which I don't want, and the hold music was overwhelming enough that I hung up after 6 minutes on hold without talking to someone. This doesn't bode well for a happy relationship so far.

  • CstHesse J Schelly (@CstHesse) reported

    @BrowntoBure @TELUSsupport @Shawhelp S'alright. Only thing I'll say is when power goes out or I have to move a cable box, the system goes down and stays down. Gotta call them and get them to reset something on their side. Been three times doing this now. Channels, picture clarity, menus are all good tho

  • jfkinpark jfkinpark (@jfkinpark) reported

    @Shawhelp @shaw.ca sent me email to contact them about my plan. on hold on phone still 1 hour 45 mins. live chat - same. Been with them for many, many years. worst customer ever - and they want me to add my cell?

  • brittdales Brittany (@brittdales) reported

    Shaw Internet has been out since yesterday at my home in St. Charles, noticing a bunch of St. James residents having Shaw internet and cable issues over the past 24-48 hours as well. Any idea when this will be remedied? @Shawhelp

  • brettness37 BRDS TWEETN 🐦🐦🎵🎵 (@brettness37) reported

    @BrowntoBure @TELUSsupport @Shawhelp I had major customer support issues with Shaw, switched to Telus for 10x the speed, 1/2 the price and no issues. Shaw sent me to collections for $26, 2 days after I paid the bill, within a month of closing the account. They suck sewer pipe.