Shaw

Shaw Outage Report in Malakwa, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Malakwa, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Malakwa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Malakwa, British Columbia 02/16/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • YEGonewheel Enn (@YEGonewheel) reported

    @Shawhelp Any update on the cause or duration of the current outage in Edmonton?

  • ParkesKimL Kim Parkes (@ParkesKimL) reported

    @Shawhelp you’re help isn’t very helpful. A part you supplied malfunctioned and I have to pay to replace it. A service you say you provide doesn’t work and customer service gives me the runaround…. Telus is starting to look like a good option right now.

  • AlsoGoldberg Also Kim Goldberg (@AlsoGoldberg) reported

    @Shawhelp Will take a look at that document ... if it will load. It may not. That's the problem. I have done: 1. cleared cache & cookies in firefox then restarted computer (seemed to make things worse) 2. disconnected modem, then reconnected, then restarted computer. Made no difference

  • AlsoGoldberg Also Kim Goldberg (@AlsoGoldberg) reported

    @Shawhelp The troubleshooting link is not opening for me, it won't load. Just sitting there trying to load. same problem when i tried to go to Shaw chat.

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    New Rule: Internet providers must actually hire technical support specialists who actually know how to troubleshoot your internet, not people who steamroll you into booking a service appointment, potentially leaving you a week without internet. CC: @Shawhelp

  • MemphisBlaze GeekZonePete (@MemphisBlaze) reported

    Anyone else have their @Shawhelp internet down in Medicine Hat? Rebooted the router 3 times so far still nothing #medhat

  • AlsoGoldberg Also Kim Goldberg (@AlsoGoldberg) reported

    My internet has been super slow for 2 days, pages won't load. I tried clearing cache and cookies & rebooting router. @shawhelp can you assist? Is my acct throttled for some reason? Or is there a problem with it? I may not be able to DM. That isn't loading.

  • graemeb3 Graeme Baitz (@graemeb3) reported

    @Shawhelp Is it possible this surrey outage is larger than the map? I can’t seem to connect in the Newton area.

  • DebraWard DebraWard (@DebraWard) reported

    Through to support and was told @Shawhelp is aware of area issue but no help until mid-week at earliest. So much fun, freezing cold,distancing w/ unreliable internet. #yeg

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @chx @nick_thompson @Shawhelp When I verbally agreed to a 2 year contract this month, the sales guy checked my modem and said I’d be good for 750/100. After agreeing to the deal, I only got 750/25. Called him back, he said “oops, looks like there’s an issue in your area and gave a $25 credit. It’s a joke.