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Shaw outages and service status in Matheson, Ontario

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  • Shaw generated 0 outage signals in the last 24 hours around Matheson, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Matheson, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ratliw
    Will Ratliffe (@ratliw) reported

    @ShawInfo @Shawhelp, it is astounding that your help line tells us that our inability to use our email is literally beyond your scope to help. Telling us that we must only use webmail, and while we are dealing with a family emergency while info exchange matters. You are terrible.

  • DougYEG
    Doug (@DougYEG) reported

    Is anyone having issues with their @Shawhelp cable in #yeg tonight? My screen has frozen twice and I get an error.

  • chrisorsten
    Chris Orsten (@chrisorsten) reported

    Hey @Shawhelp is there an outage in Calgary - North Haven area?

  • wesleydx9
    dw (@wesleydx9) reported

    @Shawhelp I’m having troubles with my mobile login. I reset my password, after resetting, I try signing in again. But it says the password is incorrect and to try after 30 minutes or reset again

  • JessicaDawnMc
    Jessica McNeil (@JessicaDawnMc) reported

    @Shawhelp no internet for over 8 days is a little unacceptable. No help but wait for over a week for a tech as they’re sold out online. #horribleservice

  • mrkaswa
    mr kaswa (@mrkaswa) reported

    @Shawhelp It was the modem. It came back on after the outage, had a solid white light, yet had no internet after 15+ minutes. I un/replugged it and it was good in about 3 minutes. Lousy system that can't recover from a power outage by itself.

  • jayeyecue
    This is Not My Alberta (@jayeyecue) reported

    What is with @ShawInfo ? From August to December my monthly bill is up $26 for the same level of service? Maybe should be looking closer at those Telus flyers. Apparently customer loyalty means nothing.

  • LELInfoSec
    DecadentSecularFleshpot (@LELInfoSec) reported

    @Shawhelp sent you a DM. Currently dealing with a 12+ hour outage that has had no information posted on the support site, no eta from support, and no updates on how I can track it. Help!

  • Cinnamo02380678
    Cinnamon (@Cinnamo02380678) reported

    @Shawhelp It seems the Comedy Network in the Fraser Valley is the next channel that gets all pixilated, and cuts out. Is there a way you could POSSIBLY advise your tech department of this issue...? In the hopes they can rectify this? I'm not the only one experiencing this...

  • brad22768135
    brad (@brad22768135) reported

    Hi @Shawhelp is there an update on the outage happening since yesterday in Delta BC?