Shaw

Shaw Outage Report in Matheson, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Matheson, Ontario 10/19/2025 19:30

October 19: Problems at Shaw

Shaw is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • eternalspira eternalspira (@eternalspira) reported

    @Shawhelp Yes, they said it's down. No ETA, nothing can be done

  • Bowtiestillidie Zac Robinson (@Bowtiestillidie) reported

    @Shawhelp 1 month of connection issues and all your techs say is un plug it and plug it in useless information

  • CozmoFoundation The Cozmo Foundation (@CozmoFoundation) reported

    @Shawhelp For your information. Blair I will be sending a complaint to ccts and crtc these are government offices that will contact shaw cable with your lack of service.Have a good day.

  • diamondlegacy2 Katie Hall (@diamondlegacy2) reported from Calgary, Alberta

    @Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

  • LastChanceCraft Styx (@LastChanceCraft) reported

    @wpgguy @Shawhelp My kids keep complaining about the internet dropping them from their videogames. We called several times, @Shawhelp didn't give a ****.

  • morningtroll Tina Gillis (@morningtroll) reported

    @Shawhelp The Internet is out in SE Edmonton (Whitemud & 17th), and as usual, Shaw is NOT showing the outage on the map. No I won't DM my account info, I got in my car and went to local biz's and they are out too.

  • wpgguy **** Ferguson 🇨🇦 (@wpgguy) reported

    hey @Shawhelp - why does my internet and TV keep going down at night. Seems to only happen after 7pm been happening for about a week (My kid is getting a tab bit upset)

  • Hibackhand Wilberforce (@Hibackhand) reported

    @Shawhelp I guess enough people complained - the outage is up on the site now

  • AlanAnimals Aper (@AlanAnimals) reported

    @Shawhelp ate you having internet issues in the south part of #yyc Lake Chaparral?

  • wendy_waters Wendy Waters (@wendy_waters) reported

    @Shawhelp any problems in East Van right now?