Shaw

Shaw Outage Report in Matheson, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Matheson, Ontario 01/24/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Pirrurris Esteban Acuña (@Pirrurris) reported

    @ShawInfo @Shawhelp been on the chat for at least 15 mins, no response. Trying to understand why I’m paying for a service that keeps shutting off

  • CaKnuckleGuy Laury Plant #BLM 🌈 (@CaKnuckleGuy) reported

    @Shawhelp any issues with TV services in Millwoods, Edmonton? Internet working fine but dct stuck on S1 St prompt on front of and not loading.

  • NapsAndSarcasm Napping until vaccinated 😷 (@NapsAndSarcasm) reported

    This is the 3rd time this week Shaw's cable signal has frozen and I've had to hard reboot the cable box. Yet it always comes back fine after the reboot, just in case @Shawhelp wants to say it's the WiFi (yes, I paid for their stupid range expanding pods too)

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp I am trying to install smart bulbs and the app says I have to change my router to a 2.4 ghz network. The Shaw bluecurve app doesn't let me control those settings. So what do I do?

  • jayjimshier MissJaleen (@jayjimshier) reported

    @Shawhelp is Shaw having problems?

  • Sheilanmm Sheilan (@Sheilanmm) reported

    @Shawhelp @cpulles Now I check it and its sounds like a busy signal

  • mathews_tj TJM (@mathews_tj) reported

    @ShawInfo Too bad that with the fastest most consistent internet their #shawhelp and chat offers no help to customer same canned question don’t listen and can’t even get your name correct after they ask you for it .

  • Pirrurris Esteban Acuña (@Pirrurris) reported

    @Shawhelp any reason why my internet is not working? Again?? I have called, tweeted, been visited by a tech, unplugged, etc... at least 5 times now... over multiple weeks... what do I need to do to receive the service i pay for???

  • socialmediareb1 Trudvid-19 (@socialmediareb1) reported

    @Shawhelp @natewu188 Hopefully it doesn’t take 24+ hours to fix this outage like it did 3 weeks ago.