Shaw

Shaw Outage Report in Matheson, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Matheson, Ontario 12/28/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Westendgonzo Chris Childs (@Westendgonzo) reported

    @Shawhelp And evenings. If you go to the Shaw outage report page it shows huge spike in people having problems with Shaw at the same time I am. But by all means send someone else out to disrupt my day and tighten some more screws

  • DerekWilliams82 Derek 🇨🇦 (@DerekWilliams82) reported

    Hello @Shawhelp I earlier had a power outage in Surrey BC and since my Shaw TV isn’t working. I unplugged the box and let it reboot and still nothing. All it says is NO SIGNAL. How can I fix this??

  • jpb555 John Bass (He/Him) (@jpb555) reported

    Damn, I love that capitalism and the free market allows a handful of oligarchs control the internet service provider market in Canada. It gives me the opportunity to pay @Shawhelp $82/month for wireless internet that routinely sucks even when my computer is 4 feet from the modem

  • southpaw_dave Dave (@southpaw_dave) reported

    @Shawhelp my xb7 modem keeps going offline right after it goes online for 5 mins. Unplugged the power and reconnect several times. Same issue. Please help

  • JWillington1 Jollean Willington (@JWillington1) reported

    Nearly 4 hrs on phone with @Shawhelp tech & billing = Zero help & arguments - for real. Turns out 2 way splitter was put in upside down in 2019! They have Zero records of my support or service calls. Refused to connect me with supervisors #ShawNoGo I'm moving to @TELUSsupport

  • Mr_Schade L. Schade (@Mr_Schade) reported

    @Shawhelp why has my internet been down for the past 3 hours

  • aprilknunchucks Raging in the Plague Age (@aprilknunchucks) reported

    @TekSavvyCSR @Shawhelp why has my internet gone out four times in the last hour, including three in the last half hour? Why has this been my life for the last year and a half? Why do you send guys who just wiggle cables and shrug and never fix the actual problem

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @Shawhelp @ShawInfo @TELUS MORE "Kyle": There is actually only $28.16 that's reaching 60 days. If you can clear this amount now, that would help you with past due days. Otherwise, you would need to pay the full $282.30 in 13 days. Of course, $300 in 3 days would totally cover it. You're a liar, Cindy.

  • AndieFB Andie. (@AndieFB) reported

    @Shawhelp Trying a couple different resets. Problem is more so customer service at this point.

  • aprilknunchucks Raging in the Plague Age (@aprilknunchucks) reported

    @Shawhelp Hi Jesse, this is your infrastructure that you refuse to fix, it’s your problem too