Shaw

Shaw Outage Report in Matheson, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Matheson, Ontario 12/27/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkEdesia Voodoo Child (@DarkEdesia) reported

    @Shawhelp and @ShawInfo 1st of all, throw your whole app away.Throw it away.2nd, if you go on @Nextdoor you'll find neighbourhoods complaining about how bad your services are.And you know what?Your internet service is bloody awful.Oddly enough, your customer service is AMAZING!

  • ShaeJHarding Shae Harding (@ShaeJHarding) reported

    @Shawhelp Have a look through your tweets….this is happening to a bunch of people. How does this get fixed? Not an article for me to read through with ideas that never woke. I’d like a solution! I have my tv currently in a system refresh but so far nothing has worked. Very frustrated!

  • MOVIEMAN2352 MOVIEMAN2352 (@MOVIEMAN2352) reported

    Anyone else with @ShawInfo having issues with no internet in yyc??

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shawhelp Looks like you guys got some maintenance happening in my area today. Should be interesting to see if it fixes things or make it worst

  • torquebranding TORQUE BRANDING (@torquebranding) reported

    @ShaeJHarding @adifood1234 @Shawhelp I’m having same issue in Langley.

  • CrazyMike_10 Crazymike10 (@CrazyMike_10) reported

    @Shawhelp I appreciate the help, but i've already tried. The only response i've had is wanting to send out a tech. Not only do i not have time for that, but this 100% does not sound like it's my house connection.

  • matpVI #MaskUp (@matpVI) reported

    @ShawHelp - Hi, are there TV issues? Sound modulation on some channels like 258 MSNBC is awful (chirping, cutting out) and the guide icons are either missing, or showing on the wrong listings

  • purplewitchyyc Sally Oliver (@purplewitchyyc) reported

    @Kas3er4 @Shawhelp Apparently so, mine's down too

  • Mau_Orozco Mau Orozco (@Mau_Orozco) reported

    @Shawhelp Outage in North Vancouver, Capilano Mall area? Router blinking yellow.

  • apang_ttc Adrian Pang (@apang_ttc) reported

    @Shawhelp still having internet problem in East Vancouver. Any updated eta on finishing maintenance?