Shaw

Shaw Outage Report in Matheson, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Matheson, Ontario 01/28/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Sidi_senpai Subsidium (@Sidi_senpai) reported

    @Shawhelp has been giving me the run around on internet service for over two months. Intermittent disconnections which a technician has told me to my face they know what the problem is and it isn't being fixed. I keep jumping in to online chats just to have a log of outages

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    @ErikWdV @Nevin_Thompson @ShawInfo Because they know that small claims court would laugh them out the door. Believe me, I've found every piece of equipment laying around the house and it went into that box. They can recycle their own crap.

  • brett_c_b brett b (@brett_c_b) reported

    @Shawhelp any suggestions specifically for a PS5 to get it to work or do I have to go back to awful Telus TV to get their better internet service?

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    Why do so many companies put the onus on the customer to do a job that is the company's responsibility. I went over to the local @ShawInfo location in Mayfair with equipment that needed to be returned. Nope... can't do that. You have to box it and send it to Edmonton. What?? 1/2

  • CdnCandy Candy 🇨🇦 (@CdnCandy) reported

    @Shawhelp can you tell me if there is an outage in my area?

  • suzie_hartmiley Suzie (@suzie_hartmiley) reported from Penticton, British Columbia

    @Shawhelp Yes I do actually please note I will be making a payment on Tuesday morning for my internet service

  • gispatch 🌳+ NA 🇺🇦 (@gispatch) reported

    @CDAinsworth @ShawInfo @TELUS I was a Telus customer from 2017-2020… IT WAS AWESOME in 2020 I moved to a Shaw community. It’s been DISASTROUS, everyday I have multiple drops, inconsistent internet, and extremely poor customer service.

  • SarahFrumento 🌻 Sarah Frumento (she/her) 🇺🇦 (@SarahFrumento) reported

    @3rdandOak @ShawInfo Do they supply you with a box? This sounds like such a hassle. I feel old saying it (does 42 count as old?), but I really miss good customer service. :-(

  • islgalwrites Mamma Bear (@islgalwrites) reported

    @jana_thorn @Bell_Support @Shawhelp Went to Shaw from Telus and have had no regrets since we switched. Customer service is excellent. Honestly it’s the main reason we moved next to getting some better deals.