Shaw

Shaw Outage Report in Matheson, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Matheson, Ontario 01/08/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JeremyCockeril3 Jeremy Cockerill (@JeremyCockeril3) reported

    Is our house the only one who's Shaw Cable service sucks? Wow our cable and internet is horrible. Switching to Bell first chance I get. Just never gets resolved with Shaw. Continues to suck @Shawhelp

  • peterlprete Shane! Come back! (@peterlprete) reported

    @Shawhelp only 55 minutes on hold today, keep up the great customer service....NOT

  • Leafguy38 Leafguy (@Leafguy38) reported

    @ShawInfo Make you return equipment by mail even though there is a store right down the street. Then send you to collections even before your next billing cycle even though they already got the equipment back. Crooks

  • mathewdodds Mathew Dodds (@mathewdodds) reported

    @Shawhelp my internet do be down rn in Surrey AGAAAAIN

  • yaramoon20 Iman 🦋 (@yaramoon20) reported

    @KelvinJohn15 @KrishnaBhatraju @Shawhelp They know nothing about customer service all what they are good for is sending bills, 🥴

  • laurac131 Laura (@laurac131) reported

    @Shawhelp is there a problem with internet service in St. Albert? All my neighbors appear to be down as well.

  • FolkloreORama Lynda Daneliuk (@FolkloreORama) reported

    @Shawhelp is anyone around for help? I've been trying to contact anyone at shaw by both live chat and phone for days...have been on hold for hours and can't get a live person.

  • peterlprete Shane! Come back! (@peterlprete) reported

    @Shawhelp what a load of crap.......help? support? 55 min. on hold, that is not help or support, that is an insult.

  • anitadaher Anita Daher (@anitadaher) reported

    @Shawhelp Thanks, Jack! You guys must be exceptionally busy these days. I've just gotten off the phone with someone. It was a tough and confusing issue, but the support agent did what she could. Figures crossed the problem is solved.

  • TruthHu95402952 Truth Hurts (@TruthHu95402952) reported

    @Shawhelp My Telus phone and internet were working fine. I’ve had both services for the better part of a decade and only Shaw has let me down. This last outage was the longest, 24 hours. I’m now considering switching my TVs over to Telus after getting a $550 bill in error.