Shaw Outage Report in Merritt, British Columbia

Problems in the last 24 hours in Merritt, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Merritt, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nekaishi || VTuber (@nekaishi) reported 6 minutes ago

  @GamerTravelling @ShawInfo @Shawhelp Oh I know, hence why I made this video ahaha this has been an issue for literal months and it seemed like it was MORE OR LESS okay, like it would dip but only stay there for like 30 minutes to an hour and become normal again and I just dealt with it

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 11 minutes ago

  @Shawhelp its back now it was just a huge pain in the butt when the show was interrupted for like 10 minutes for a stupid infomercial. not sure who screwed that up but...someone did.

• 
  Liz McKinney (@lizzmckinney) reported 14 minutes ago

  @Shawhelp hello we are expecting a technician who very late, between 8-10. This is a second no show and no contact to say so. This is completely ridiculous. What kind of customer service do you have ?? Useless. Can u help please

• 
  Joe Fulgham (@joefulgham) reported 15 minutes ago

  Contacted @ShawHelp to get the WiFi on their modem disabled (I use my own router, it was already in bridge mode, they turned WiFi on again at some point and it interferes with mine) and it was EXCRUCIATING so here's me venting about how awful (and useless) the entire process was.

• 
  KatieVancouver (@KatieVancouver) reported 17 minutes ago

  @ShawInfo 2 hours later on a phone call & no Wi-Fi or cable and technicians can’t help till Wednesday! We work from home - how is this not a catastrophic failure?! This impacts on our livelihood. And #shaw does not care. Epic customer service failure.

• 
  TG 🔴🐼 (@GamerTravelling) reported 18 minutes ago

  @nekaishi @ShawInfo @Shawhelp And if noise is an issue in most cases its due to power being run to close to communications lines and/or improper shielding on the cabling

• 
  Diane Marie 🇺🇦 (@DianeMariePosts) reported 24 minutes ago

  @Shawhelp You know what the problem is. There’s a whole thread of comments. Just do something about it.

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 25 minutes ago

  @GlobalTV @GlobalTV_PR @Shawhelp wow what's up with the reception tonight? First the Global/CBS is interrupted for like 10 minutes of FBI by some stupid informercial and then on the actual Global channel it's no sound? lame.

• 
  Nekaishi || VTuber (@nekaishi) reported 26 minutes ago

  @GamerTravelling @ShawInfo @Shawhelp That conversation was months ago, literally last September. I still have the issue and its getting bad and entirely unmanageable again.

• 
  Gigi's Boulangerie (@GBoulangerie) reported 27 minutes ago

  @ShawInfo is the internet down in Summerland area?