Shaw Outage in Merritt, British Columbia

@DaveBoyle3rd @TELUSsupport @Shawhelp I am on hold with Telus as well, i have the same issue since last week. So i believe it's a know issue but not known to Telus.

Hey @TELUSsupport I've had your Fibre since 9:30 AM and had two outages already. Come bring a box and pick up your crap I'm in Didsbury I'll stay with @Shawhelp. Tired of sitting on hold on the phone with you.

@Shawhelp ... I am now being sent to a chat line that has tied me up for, so far, 90 minutes. I just want to cancel the channel. You need to make it VÈRY EASY as long as IM not changing my 2 year commitment ..... 2 end.

@Shawhelp you need to change the way you deal with retention. I have a been a loyal customer for many years and currently under a 2 yr contract. A week or so ago I ordered Paramount Network online to watch Yellowstone. I'm now wanting to cancel Paramount ...1

@Shawhelp No, it’s just I find my 2.4 devices get dropped but the 5G ones never do. So I was curious if it would help. Thank you.

@Shawhelp We've been having problems recently with our Internet cutting out or being as slow as mud. Can I DM you now?

@Shawhelp Raising my Internet and Cable package $684 annually for exactly the same package and telling me I have to sign a two year commitment or it goes up $1784 annually is just some fantastic customer service. Loyal customer for years but time to switch to Telus

@wpgguy @Shawhelp Some idiot took out a pole !!!

@3_putt @Shawhelp This one was an area outage. Oh well.

@wpgguy @Shawhelp Wow that has never happened here knock on wood — i only ever get mad at them for waiting on hold