Shaw

Shaw Outage Report in Merritt, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Merritt, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Merritt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Merritt, British Columbia 01/20/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • lmkt1 Chilly Wookie 🇺🇦 (@lmkt1) reported

    @Shawhelp @PBenitez77 I just went through this with Shaw (Calgary). Was told it was dropped from my programming, not my request and to add it would cost me $😡. Looking at the outage page Reference # INC1102075, it’s a known issue and they are working on it. Its back up for us now.

  • gerimaple Geri F (@gerimaple) reported

    Hey @Shawhelp your internal support messaging said it's 3-5 days to get my internet back on after paying via online banking. What gives?

  • danielaichler Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia

    @Shawhelp is there a tv outage in Vancouver at the moment?

  • Bogey_Putt Lynelle (@Bogey_Putt) reported

    @Shawhelp messaging on behalf of my parents in Penticton. Cable out, second time in the past two weeks. ETA? They are not happy customers, especially since their bill went up $20 a month. Paying for service they’re not receiving.

  • krisfromvan Kris (@krisfromvan) reported

    @Shawhelp the difference between sportsnet pacific and sportsnet 4k is insanely drastic. I wish more @canucks games were on sportsnet 4k. @Sportsnet and I understand the resolution difference. We need to bump the bandwidth on bluecurve.

  • DawnRoseTurner Dawn Rose Turner (@DawnRoseTurner) reported

    @KathyCalder6 @ShawInfo @canadapostcorp (Keep bumping into this) We need 🇨🇦 Legislation that requires (expensive) Service Providers to be accountable/responsible for recycling outdated products. Simple. As. That.

  • craigwmiller Craig Miller (@craigwmiller) reported

    @Shawhelp I need some escalation assistance with a mobile account problem that 3 phone calls and a visit to a store haven't seemed to help. I want to give Shaw more money but it seems Shaw doesn't want to take it. Who can I contact?

  • vanessaq_ Vanessa (@vanessaq_) reported

    @Shawhelp cable tv issues in Vancouver? All channels are just a black screen right now .

  • JohnnyBOkay Johnny Birch (@JohnnyBOkay) reported

    @Shawhelp I've been a Shaw customer for a long time, but I have no desire to do business with Rogers. Can I now cancel my contract without penalty?

  • KathyCalder6 Kathy Calder (@KathyCalder6) reported

    I did as you said and took My old PVR to @ShawInfo in the Driftwood mall. I waited for a label and was told to go wait in another line up at 👇 @canadapostcorp Why can't you do the work. Not make the customer do it. Get more storage 🇨🇦