Shaw

Shaw Outage Report in Merritt, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Merritt, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Merritt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Merritt, British Columbia 03/25/2026 22:10

March 25: Problems at Shaw

Shaw is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CathleenShipley Cate Shipley (@CathleenShipley) reported

    @Shawhelp why has there been frequent outages in south Calgary? I’m trying to work from home and it’s not working! My company has adopted a paperless office model - felt to better protect client info, be better for planet, and allow us to work from anywhere. BUT we need Internet!

  • JakKohh JakKohh (@JakKohh) reported

    @ShawInfo **** customer service should be your specialty

  • TravisHerring Travis Herring (@TravisHerring) reported

    @Shawhelp I've sent you a DM on an annoying ongoing problem.

  • Calgaryman1 Calgary (@Calgaryman1) reported

    Have had slow Shaw forever, phoned multiple times and they never helped. Finally got a good guy on the line. Just put a paperclip in the reset hole on the back of the modem for a minute to factory reset. Went from 41 MBps to 280 . Thanks @Shawhelp

  • Shakespeare604 Tanev's Grill (@Shakespeare604) reported

    @Shawhelp Oh believe me, I've tried. Spent far too many hours on the phone and chatting with them. The coverage stinks, they can't fix that.

  • stkt2ya2 Rick L. 🇨🇦 (@stkt2ya2) reported

    @Shawhelp You should be embarrassed with how awful your customer service is. In the last month I've spent 6+ hours of my time trying to address billing issues. So far today, I've spent 30 mins waiting for a response, and when I finally get one, the call gets disconnected after...

  • JakKohh JakKohh (@JakKohh) reported

    @ShawInfo terrible customer service

  • coolbrowndude coolbrowndude (@coolbrowndude) reported

    @Shawhelp how do you get real help?! Having internet issues since January 15th and have not received any except to reboot my modem. After 20 years I am ready to leave.

  • MelodramaBabs Babs (@MelodramaBabs) reported

    Anyone else in #yyc (SouthEast) having internet connection issues? @Shawhelp (@2ofpane)

  • jordanfehilly Jordan (@jordanfehilly) reported

    @Shawhelp ... your payment system charged me 680 bucks on top of what I paid to your rep over chat .. now I have to deal with the headache of canceling charges with them. If your payment system is down just say its down instead of attempting to take it 4 times