Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 02/28/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Rohit_Chauhan1 R Chauhan (@Rohit_Chauhan1) reported

    @ShawInfo Been Shaw customer for over 5 years, never paid for the modem rental, now Shaw is charging for the rental modem as you renew your service plan. Also got these pod extenders, very unergonomic design, not only it blocks the power outlet its sharp corners get caught,disappointed!

  • webtwozero Alex McRoberts (@webtwozero) reported

    @TSN_Sports your iOS app could use some love, and could look at @ShawInfo for inspiration. One example is adding Picture in Picture support.

  • Kitsilano65 Christine March (@Kitsilano65) reported

    Hey @ShawInfo For almost 3 years you haven’t recognized my phone number. Recently we fixed this issue. Or so I thought. Same old problem. WHAT IS WRONG WITH YOUR COMPANY???? I have a billing issue & can’t get through.

  • LAntoniuk Larry Antoniuk (@LAntoniuk) reported

    @Shawhelp I’ve been having trouble with several tv stations the past few days especially TSN. Something system wide continuing to have issues or is it just me?

  • JustCdnTrish Just_Trish (@JustCdnTrish) reported

    I have never had so much trouble with my TV as I do now with #ShawBlueCurve @Shawhelp it's terrible. I keep getting no signal.

  • samodb1 Slingin Sammy (@samodb1) reported

    @Shawhelp Internet down in West St Paul MB R4A 4A1..2nd time this week

  • munishlealh95 Lealh95 (@munishlealh95) reported

    **** @Shawhelp biggest bullshit ever ... cable, phone, and internet aren’t working and the earliest they can send someone is Tuesday ...... been without internet since yesterday probably time to switch to @TELUS

  • yaramoon20 Iman 🦋 (@yaramoon20) reported

    @BlossomsAlyssa @Shawhelp I would like to do the same to terminate this useless contract but i don’t know how as no one from customer service are answering calls

  • CntrI_Alt_Del Just Me (@CntrI_Alt_Del) reported

    I guess I can't complain about @ShawInfo customer service. There isn't any. 55 minutes waiting on someone to talk to and nothing. Absolutely unacceptable!

  • ArekSmykot Arek Smykot (@ArekSmykot) reported

    @Shawhelp internet down in gramville edmonton? 2 hour wait time on the phones??? Whats going on?