Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 02/08/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Browndalorian Adrian Fernando (@Browndalorian) reported

    @yegbanya @ShawInfo @ShawInfo fix the app on xbox as well please!

  • Jaxx1261 Jackie McGill (@Jaxx1261) reported

    @Shawhelp Shaw hung a down line across my driveway- failed to come to the door to explain why we did not get re connected to tv phone internet Sadly I require internet. Phone. Fax. Because i work from home. Such unacceptable service. What a day!

  • steigercaseih Jordan (@steigercaseih) reported

    @Shawhelp @adifood1234 Is shaw able to provide service in Northwestern Alberta on a rural property? Near Peace River? It is a town of 6000 people and has had fibre optic internet for about 3 years now. But for some reason just 5 minutes out of town Telus has a huge dead zone for cellular service.

  • emilygallant_ Emily Gallant (@emilygallant_) reported

    @Shawhelp Our internet has been dropping for the last 2 weeks and you won't give us a credit on our account, and we still have to wait til the end of the week for a tech to get out here to try to fix it. Can't wait for our contract to be up so we can switch providers.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

  • 123midnite Midnite (@123midnite) reported

    @Shawhelp how come your website doesn’t give a number to call? If our internet is out you want us to pay to use your website service without internet? In a pandemic? With reduced income???

  • brookiedj Brookie 💖💙💜 (@brookiedj) reported

    Hey @Shawhelp Maybe we could start posting to social media when maintenance is supposed to take place? Not everyone looks at the support pages, or is awake during daylight hours. Having my discord calls d/c is annoying when IDK what's going on

  • CherylPrior1 Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @Shawhelp Why is cable down in Langley?

  • adifood1234 Adi lally (@adifood1234) reported

    @Outroupistache1 I agree with you Telus sucks when I was with them they were rude unkind and never helpful since switching to @Shawhelp they have been kind been getting awesome service even with @RogersHelps never been happy with these two companies!.

  • itsDaedrin Rod (@itsDaedrin) reported

    @Shawhelp Still waiting for some help. Already DMed