Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 03/15/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • toddrea Todd Rea (@toddrea) reported

    @telus if Telus sales people were smart, they’d have a signup special right now for all the @Shawhelp people right now. Over 12 hours and no internet, no eta. Bad customer service.

  • TheErdbird Rachael Erdmann MSc MPH (@TheErdbird) reported

    Hey @ShawInfo, want to tell us what's happened to the Internet in southwest Edmonton? Some of us have had an outage since 930 this morning. It's easier to be patient when we know what you are trying to fix.

  • strawberrysnow Barbara (@strawberrysnow) reported

    @Iam_Canadian @Shawhelp Hi Cory, can you share their response. Mine is terribly slow tonight.

  • VoortGregory Gregory Van Der Voort (@VoortGregory) reported

    @Shawhelp @Jeffrey29332406 Just saying @Shawhelp , when someone asks why their internet is down. The response should be WHY it’s down, not “yeah, there’s an outage” like no **** shirlock, we’re asking why there’s an outage.

  • midmagic midnight (@midmagic) reported

    @Shawhelp Hey. I've had to work with Rogers now for a while. Tell your bosses not to sell, or you're all out of a job and everyone out West will end up with the same crappy service that we have.

  • xiflr ً (@xiflr) reported

    @Shawhelp why are you going to bed despite the issue not being fixed

  • eobortolin Emmy OkazawaBortolin (@eobortolin) reported

    @epicfailfez @Shawhelp What Fez said😡Sorry but @Shawhelp you’ve been NO help today #CustomerService??? #badjoke

  • Pokeballz007 Harry ✨TL40x3✨ (@Pokeballz007) reported

    @Shawhelp How can I lower my bill, I was receiving an “offer” which has apparently expired. What offers do you have now for a 20+ year customer?

  • JasonMFchuk JasonMFchuk (@JasonMFchuk) reported

    @Shawhelp we had issues with wifi for many years and have made multiple calls/tweets. Finally an agent sent us a new splitter and said that was the solution. Now still no blue curve and terrible wifi. Will I ever get good service from Shaw???

  • mrlee_ca Bob Lee (@mrlee_ca) reported

    @shawhelp Is internet service still down in parts of Edm? I had 7 outages on March 14 and since 9:00am on March 15 it has been down entirely. We are now over 24 hours of no internet service. For the cost of a 2yr contract I expect a reliable system or at least communication!