Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 12/01/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hollygmusic Holly Graham (@hollygmusic) reported

    @ShawInfo horrible customer service in the tech department! They wouldn’t help me with my poor internet connection, nor would they put me through to a manager to speak with someone to make a complaint! Three times I was hung up on and I canceling my Shaw services.

  • Awolmk3rs James (@Awolmk3rs) reported

    @Shawhelp hey is there an outage down in Seton calgary, we have no internet or TV, tried rebooting everything.

  • sewbzy Dawn Barr (@sewbzy) reported

    @Shawhelp I need a new PVR..... no I don’t want to test it....the one we have has caused us so many problems ..... i just want to plug in a new one cant rewind ....... recorded stuff is messed up.... help!!!!!!

  • dougmcrae Doug McRae (@dougmcrae) reported

    @Shawhelp I don’t know how to direct tweet. I’ll try to figure it out... BUT...Your phones are jammed. You offer no online reporting. You web site is useless. I’ll delete the tweet in a while but how about fixing the problem? My address is on my house. I’m not very worried about it.

  • _duhvinki 🌈 (@_duhvinki) reported

    @Shawhelp our phones at work aren't working! Help!

  • AdamOmadA Adam the Great (@AdamOmadA) reported

    @Shawhelp outage in SE Calgary? No tv or internet working in Mahogany..

  • asterixyk Nenad (@asterixyk) reported

    @Shawhelp sunalta SW-internet down?

  • Toddske Toddske (@Toddske) reported

    not to sure if @Shawhelp is having a hard time adapting to the pandemic, but their customer service has been absolute **** since COVID became an issue.....been using their website chat feature for 2 hours now and I'm on my 3rd agent that can't seem to communicate very well...

  • punchj Punch Jackson (@punchj) reported

    @Shawhelp It’s too late the person waitin gave up after 3 hours. Another over promise and under deliver. Just awful

  • BlaineSchlec Blaine Schlechter (@BlaineSchlec) reported

    @Shawhelp any info/update on outage in Okotoks? Thanks