Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (17%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Sean 🇨🇦🦍 (@WheresYoungy) reported 12 seconds ago

  @Shawhelp Yes, I would like to know why you are more than happy to help new customers with amazing deals, but absolutely **** on existing customers, who are simply trying to get a better deal on their internet / tv plans. It’s actually disgusting.

• Betty (@emtd44) reported a minute ago

  @Shawhelp 2/2 couldn't fix the problem. My son in law came over and quickly saw on the shaw app where the pod device was and how to reconnect it. I realize this can happen but I didn't think it was an overly complicated problem.

• SunnyD (@SunshinesDad) reported 2 minutes ago

  I am finally done with @Bell. Finally switched the last 2 members of my family over to @ShawInfo mobile. It isn't a perfect service but I will live with it for the cost. For these two my monthly bill will drop from $225 to $65. #hallelujah

• Jennifer Gurke (she/her) 🇨🇦 (@JenniferGurke) reported 3 minutes ago

  @ShawInfo I’m getting a massive spam attack on my inbox… up to over 170 messages of pure spam. Please help me stop this

• SunnyD (@SunshinesDad) reported 4 minutes ago

  @Shawhelp Thanks Jesse. I switched over a year ago and added my one child's first cell service (can't beat $5). Just had to wait for the other two's contracts to expire. I do need help logging into my acct online. Can you help through DM or do I need to call?

• Jay Donovan 📻 (@jaypdonovan) reported 5 minutes ago

  @Shawhelp hello my wifi signal to my wireless cable box is weak how do I change to other network? I’m in device settings but there are no options

• Heather Cook (@I_Am_The_Storm_) reported 5 minutes ago

  @Shawhelp It is always "the problem is out in the hub" or node or whatever is the entry point to the neighbourhood... and ask us to keep calling so they can come out and SAY THE SAME THING...

• William Stanley (@cpt_silverfox) reported 6 minutes ago

  TIL @shawinfo doesn't support any modems over 300mbps that allow control of the DNS Settings I am really not looking fwd to having to switch providers.

• Big Mountain Fudgecake (@opiatedforty9) reported 11 minutes ago

  @Shawhelp what is with Bluecurve going down at the end of each NFL game

• Betty (@emtd44) reported 14 minutes ago

  @Shawhelp After the Shaw tech was here last Thur & Friday for another issue, my printer which is connected through the pod wouldn't work.(It had worked before) I spent an hour on the phone today with a tech who said that she couldn't even see a pod on my device list and they 1/2