Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 01/25/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • yippeekiyaaaay Yi (@yippeekiyaaaay) reported

    @Shawhelp Is there an outage in Nanaimo Bc? My shift started 30 minutes ago and the internet is down. my boss is gonna pissed man. Can you confirm? @CanNet_Telecom confirmed there’s an outage.

  • afterexposure Diamond Dog Organa 🇨🇦🇺🇦 (@afterexposure) reported

    Our Day Thus Far -or- A Lesson in Unintended Consequences 1. Check @weathernetwork on @ShawInfo 2. Make decisions 3. Realize too late we were looking at info for wrong city (due to the new multi-location 'stupid format', like TELUS uses) 4. Collectively decide to cancel Shaw

  • Vegnadian 🌎 Ember The Earthling 👽 (@Vegnadian) reported

    @ShawInfo outage has now lasted almost 56 hours. Have no clue when the internet will be fixed because their outage website is complete ****

  • shrikesghost shrikesghost (@shrikesghost) reported

    @Shawhelp Shaw having any issues in StAlbert. My mothers phone and internet is out.

  • craftybeermomma Laura Coles (@craftybeermomma) reported

    Moving from a so called "middle/upper class to a "lower/middle" class neighbourhood... @ShawInfo quality is worse...insurance went up by $110 a MONTH. System is to make rich stay rich & can stream/watch what they want at high quality while the rest of us stay poor with pixel TV.

  • dhabishop dee (@dhabishop) reported

    @Shawhelp shaws helpline go to Belize! These people speak with a heavy black accent that is not understandable. Is there any English speaking for help??

  • _rodriguez_lisa Lisa Rodríguez (@_rodriguez_lisa) reported

    @Shawhelp I dm’d pls help 😭

  • Blokeblak Dhavak🏃🇨🇦🇮🇳 (@Blokeblak) reported

    @Shawhelp Internet outage in Surrey 152 st and Hwy10 area. Update please.

  • CalgaryBluesky 🌤️CalgaryBluesky 🇨🇦🇸🇰 ♥️💉💉💉🤬Shaw (@CalgaryBluesky) reported

    @Shawhelp NO. Because every time I do that, and it's been multiple times now, I get the run around and then a "there's nothing they're going to do" anyway. Just a waste of my time. And that's after escalation. So NO. As soon as my contact is up you've lost me as a customer for good.

  • skinnygirl0589 Steph (@skinnygirl0589) reported

    @Shawhelp other than some unhelpful messages in here there’s no plan to fix this .. and no one has fessed up to trespassing and causing damage .. I want your wires off my property TODAY