Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 02/17/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Dongo_Junior WangChung2Nite (@Dongo_Junior) reported

    @cenobyte3 @Shawhelp Webmail is working, just activesync on the IPhone having issues.

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp I have a problem with my email account. I phone and have no idea what the man is saying. He has a very, very thick accent. Why do you hire people to field calls for customer service that one can not understand?? #poorcustomerservice #communicationiskey

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Calgaryman1 @Shawhelp Shaw has been glitching since November. Used to be isolated to SN360 and a couple other channels, now it’s freezing on most channels for a few seconds and kicking back in. Was offered a credit in April, never got that either.

  • cenobyte3 Cenobyte🦑🧲⚫🐸 ֍ (@cenobyte3) reported

    @Shawhelp I wasn't. It looks like the issue is still ongoing.

  • Ml2laing ML2Laing ✌️ (@Ml2laing) reported

    @Shawhelp cannot seem to send or receive email. Error first occurred at 3:06 pm Is there an issue in Calgary?

  • blizzard44ca Carol Mulder (@blizzard44ca) reported

    @Shawhelp So you can tell me the problem is on my end, and to use webmail if I can’t figure it out (like the other person on this thread) No thanks, just fix it.

  • Dongo_Junior WangChung2Nite (@Dongo_Junior) reported

    @cenobyte3 @Shawhelp Having the same exact issue myself. No changes to my IPhone, just stopped working.

  • bagholderco bloc columbia (@bagholderco) reported

    @Shawhelp My internet just went down in Richmond, any reports of an outage there?

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @gfliverpool9966 @Shawhelp Was told it has something to do with the channel frequencies. So clearly they’re aware. They just won’t fix it or it’s not considered a big enough issue yet. Happened when they put 4K online.

  • kfarenholtz Kathy Farenholtz (@kfarenholtz) reported

    @Shawhelp @cenobyte3 Same issue. Only webmail is working. Cannot receive or send emails from my iPhone or iPad. Error message “connection to the server failed”.