Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 02/04/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • abhisheksfdc Abhishek (@abhisheksfdc) reported

    @Shawhelp Hey Shaw, working from home in Calgary downtown, and ur net is continuously disconnecting. video call or scrn share simply not possible. its bn happening fr quite some time. i know u guys share the bandwidth among users, but this is not the time for bad connection

  • kf204 Kyle Foxworthy (@kf204) reported

    @Shawhelp Can you help by explaining why I've received a letter from a collections agency dated January 28th? For equipment that Canada Post has tracked as delivered on December 21st? That i confirmed with your rep on January 20th, that you had received. Scam?

  • MnejingWoW Mnejing (@MnejingWoW) reported

    Thanks @Shawhelp for no notice 6 hour maintenance. Super happy that my night off I have nothing to do. Can you guys remind me why ******** I haven't bailed on you for Telus yet?

  • CherylPrior1 Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @Shawhelp Why is cable down in Langley?

  • LuckyTraveller4 LuckyTraveller (@LuckyTraveller4) reported

    @Shawhelp Thanks for responding Tom but I tried that “Live Chat” talking to a computer! Even the phone number that appears when I google your number is incorrect. Wth?? I finally got the 1-800 number and there I sat for hours. How archaic is this? Putting us on ignore has never worked. 😞

  • brookiedj Brookie 💖💙💜 (@brookiedj) reported

    Hey @Shawhelp Maybe we could start posting to social media when maintenance is supposed to take place? Not everyone looks at the support pages, or is awake during daylight hours. Having my discord calls d/c is annoying when IDK what's going on

  • TravisHerring Travis Herring (@TravisHerring) reported

    @Shawhelp I've sent you a DM on an annoying ongoing problem.

  • CathleenShipley Cate Shipley (@CathleenShipley) reported

    @Shawhelp why has there been frequent outages in south Calgary? I’m trying to work from home and it’s not working! My company has adopted a paperless office model - felt to better protect client info, be better for planet, and allow us to work from anywhere. BUT we need Internet!

  • stkt2ya2 Rick L. 🇨🇦 (@stkt2ya2) reported

    @Shawhelp You should be embarrassed with how awful your customer service is. In the last month I've spent 6+ hours of my time trying to address billing issues. So far today, I've spent 30 mins waiting for a response, and when I finally get one, the call gets disconnected after...

  • accordingtomio M. (@accordingtomio) reported

    @Shawhelp can we chat? I am having internet issues, and have been for the past week.