Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 02/21/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mail2praveensin Praveen Singh (@mail2praveensin) reported

    @Shawhelp please help without internet from 10:30 am waiting for customer care from 1 hour

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    My god, @Shawhelp has the worst customer service on the planet. Can't watch the #WorldJuniors, TV is black, and they don't employ human beings anymore. Guess the switch to @TELUS is going to happen sooner than we thought

  • PepsiJets Pep (@PepsiJets) reported

    @WpgSportsNerd They never even replied. Even the commercials are choppy now @Shawhelp

  • CindyLouWho_2 CindyLouWho2 (@CindyLouWho_2) reported

    @DarrylRobert007 yup, missing some of the game. Get it together, @Shawhelp! (and no, I am not going to DM you. I'm Beltline, Calgary, but it's broken everywhere)

  • yadab yadab (@yadab) reported

    @Shawhelp what happened to Surrey, BC internet outage? It’s almost 24 hours of the outage and no update from last 4 hours?

  • msobocan Matthew Sobocan (@msobocan) reported

    @B_J_Miller Looking at threads there appears to be many in the west with the same issue. Seems to be specific to @Shawhelp

  • cdnstudent Nick (@cdnstudent) reported

    @Shawhelp sorry that wasn't my question I meant was it more widespread aka on other channels so I know if I have to call this issue in, for us it was particularly bad on BC1

  • cdnstudent Nick (@cdnstudent) reported

    @Shawhelp I'm not the account holder so I will have to get them to call in if it is indeed an issue that needs to be reported.

  • BordFan Bob Heiss (@BordFan) reported

    @Shawhelp Any problems in Lake Country BC. Channels go to black and silent, then come back after a couple of seconds. This happens 4 to 5 times a minute then not for about 15 minutes, then starts again, on all channels.

  • P_Samra Pavan Samra (@P_Samra) reported

    @Shawhelp all my services have been down for over 20+ hours now. This **** is ridiculous at this point.