Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 02/26/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • D3vilqueen Reanna (@D3vilqueen) reported

    @Shawhelp @Shawhelp I appreciate your response and the work being put into restoring service, though this does not answer my question nor my concern around the lack of timely updates.

  • alliance_babu Alliancé ~aliya-n-say (@alliance_babu) reported

    @Shawhelp how long will it take for the service to be restored? My internet,TVs and phone have not been working since 11am Pacific time!!! Thanks

  • Bosman71 Shane Bos 🇨🇦 (@Bosman71) reported

    @MouthfulofTBO @TSN_Sports Yeah my @Shawhelp feed was absolute hot garbage. Screen was black during the third goal.

  • D3vilqueen Reanna (@D3vilqueen) reported

    @Shawhelp what is the reasoning behind the 24hrs of no service in the Surrey area? We are monitoring the (very few...) updates and there is 0 explanation as to the cause of this delayed outage.

  • jamiehu71958401 jamie hull (@jamiehu71958401) reported

    @Shawhelp any update on outage in winnipeg,mb

  • jonnywmichel Jonny Michel (@jonnywmichel) reported

    @Shawhelp So frustrates right now. Been trying to speak to support via phone, chat, message, DM for 4+ hours!

  • ikraamgee Ikraam (@ikraamgee) reported

    @GillRaghbir @TheFallingStar @Shawhelp Jesus my Freedom data hasn’t been working since last night and their customer support couldn’t figure it out. It drove me crazy

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2

  • Laurreen Laurreen (@Laurreen) reported

    @Shawhelp Thank you. Still no service of any kind in our area. 24+ hours now. Do you think it will happen tonight?

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have an ETA for when Surrey service will be restored?