Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 11/28/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Tashi3Mashi3 Tash (@Tashi3Mashi3) reported

    @Shawhelp Internet is not working in Cochrane,AB

  • Teddy_Indo MOPS (@Teddy_Indo) reported

    @Shawhelp Hello Shaw .. no phone connection since noon at home .. no phone outage listed in my area at your website .. what's wrong.? Help please

  • ExceptionalEA Shelagh Donnelly (@ExceptionalEA) reported

    @ShawInfo I am very disappointed with Shaw's customer service. I had good service on my initial call. Now, more than half an hour into a call with one of your service reps, I have asked multiple times for the matter at hand to be escalated so I can speak with a supervisor,.

  • miniinaaz Naz ✨ (@miniinaaz) reported

    Ummm @Shawhelp can you fix ur wifi before I have work tomorrow, thx

  • gijayne13 Gijayne13 🏳️‍🌈🇨🇦 (@gijayne13) reported

    @Shawhelp Shaw not working in Olds.

  • gillleena leena (@gillleena) reported

    @ShawInfo @MayorProvenzano @ShawTVSSM I am happy you are sponsoring great events. But your client service is worst. I called 4 times that internet is not working and lagging but your customer service people always disconnects the call. No supervisor has ever called back.

  • ruggles37 NascarStorms_Space_X (@ruggles37) reported

    @Shawhelp Shaw is down in SW Calgary 44 homes are affected right now.Been down 2 hours now

  • kesslive Kesslive (@kesslive) reported

    @didiibear @Shawhelp I have Telus gig, never had any problems. Been using Telus for 6 years

  • Tweeter63664946 Tweeter (@Tweeter63664946) reported

    Why is @TELUS @TELUSsupport telling a new customer to run Telus fibre optic from the service pole to their house by themselves??? @ShawInfo is this what Shaw would do?

  • miketighe Michael Tighe (@miketighe) reported

    My cell phone port away from Shaw Mobile is complete. If you are an iPhone 12 user, buyer beware. This seems to be a known issue. Big fan of @ShawInfo still, I hope they get this worked out. The Shaw Support team is why I'm mainly sad to have to switch. Top notch support.