1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Shaw
  6. ❯
  7. Moncton, New Brunswick
Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cartfullofcats
    🙀🛸 (@cartfullofcats) reported

    @Shawhelp how long is everything going to be down? This is ridiculous. It's bad enough we're getting ripped off, now we can't even work.

  • andreliem
    andreliem (@andreliem) reported

    @Shawhelp Haven't had internet now for a week due to an ongoing incident INC1205366?. Trying to just cancel my account now and your team still wants to charge me cancellation fees! What kind of service is this. Does this seem fair?

  • RyPrime
    Ryan (@RyPrime) reported

    @Shawhelp An agent said they had my email wrong on file so I never received a bill or was able to create an account to view my bill they said a payment was denied even though I had money in my account for it but no one reached out to let me know any of this now I have no internet

  • Anand_Sakhare_
    Anand Sakhare (@Anand_Sakhare_) reported

    @Shawhelp - Why is your customer service so crappy? Why do the agents have to ask for a “secure form” for every thing? I had to spend 30min+ on a small issue doing back and forth with the agent. Why is that? Why not make it simpler to get help for your low grade service?

  • renawoss
    Rena Woss (@renawoss) reported

    @Shawhelp what is Shaw Customer Service EMAIL ADDRESS? I can't find it anywhere!

  • Noosiekins
    Vanessa (@Noosiekins) reported

    @Shawhelp hey is there a known issue where tv gets stuck.. and then picks up a good few min later? I have PVR shows where there are random mins of the show missing. I notice it happens while watching tv live too. It would freeze for a few mins before it skips to live again.

  • NathanLW
    Nathan West (@NathanLW) reported

    @Shawhelp the guide for my blue curve is very sluggish when scrolling through channels. I’ve rebooted the system but still same issue

  • Browner23K
    Browner (@Browner23K) reported

    @Shawhelp any issues with blue curve in SE Calgary? Box says an error 5 times and keep resetting.

  • SoniaPiano
    PianoForte (@SoniaPiano) reported

    OMG @Shawhelp 1hr & 21 minutes later, and you are now transferring me to my third agent. And my problem still not solved. We are so breaking up.

  • Gabbydiah
    Gert (@Gabbydiah) reported

    @Shawhelp the shaw guide has it showing a canucks game and recording the Canucks game but the game doesn't come on for 4 hours. Labeling issue?