Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 12/30/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sumit2405 Sumit Agrawal (@sumit2405) reported

    @Shawhelp Internet outage in Surrey Guildford area for more then 17hrs during this pandemic time when most people have to from home, shameful service #shawsucks @CityofSurrey, time to move to @TELUS

  • KSnatynchuk Kristina Hansen (@KSnatynchuk) reported

    @Shawhelp seems to be an Alberta wide issue Shaw?! We are in St Albert.... shitty trying to watch @HockeyCanada like this

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp @Schtaunkhauser Do you have an ETA on when the Surrey service would be restored? Would it happen before 6pm PST?

  • wpgguy Dave the tired 🇨🇦 (@wpgguy) reported

    @WpgSportsNerd @Shawhelp I think a lot of us are having the same issues. Go 🇨🇦 Go

  • Buuurrrton Burton (@Buuurrrton) reported

    @Shawhelp Great thanks, now we're on hold on two different chat systems without any replies. SMH. #fail

  • scrawny69 ian moors (@scrawny69) reported

    @Shawhelp can you guys figure out your signal glitches before this game gets going please??? #GoCanadaGo

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Schtaunkhauser @Shawhelp The outage forced my wife to have to go office. She is extremely unhappy

  • Buuurrrton Burton (@Buuurrrton) reported

    . @ShawInfo @Shawhelp two hours on hold on your stupid chat system because you shipped a modem to an address 15km away. No estimate on how much longer till someone answers the chat. Have a human supervisor call me. #CustomerService #terribleservice

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp @JacksonLaurel I think when several people are complaining about the same glitching issue from all over western Canada, it might be time to publicly address it, instead of “DM us”.

  • RealFakeDiesel Jason Wombold (@RealFakeDiesel) reported

    @tg_bennett @ShawInfo Try logging into TSN using your service provider login