Shaw

Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 01/31/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    @Shawhelp So this is the 5th week with same issue with same channel tans that’s “sportsnet” I only watch that channel on Monday night I’ve spoken to 4 agents on DM all telling me it’s “sportsnet”not Shaw issue so I guess I pay for glitching and it’s annoying

  • damnitconnor Scott doherty (@damnitconnor) reported

    @Shawhelp Will I get a discount for my service that has been down from 1-5:30, my prime business hours?

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @ShawInfo I have never received services I would need to cancel immediately.

  • davezubricki Dave Zubricki (@davezubricki) reported

    @Shawhelp Someone was supposed to call me back 2 weeks ago regarding TV service issues. - Account # 039-1291-4401. Please advise.

  • SharaVigeant Shara Vigeant (@SharaVigeant) reported

    Well my internet is down. Thanks @Shawhelp - really hard to work with no internet.

  • jtvancouver Jo-Anne Teal (@jtvancouver) reported

    I'm disappointed in myself that I was a loyal customer of @Shawhelp for so long. Finally took the plunge of switching internet providers to save over $30 a month. Shaw insists I return modem by Canada Post.I explained that was not possible, I was told Canada Post was only option.

  • davezubricki Dave Zubricki (@davezubricki) reported

    @Shawhelp - still waiting for a call. You told me yesterday this was prioritized…. If this is priority your customer service sucks!

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp Have Telus representatives reaching out to the community to help reconnect them!

  • BCbonnebelle Bonnie (@BCbonnebelle) reported

    @Shawhelp Internet not working on my TV. Help please

  • Avienith Avi (@Avienith) reported

    @Shawhelp It sounds more mechanical than something a reset would help, but when I can get behind the entertainment centre to the plug I'll try that!