Shaw Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Stone Michaels (@StoneMichaels1) reported 4 minutes ago

  @Shawhelp I’m currently without internet, missing a prof acred exam that started mins ago. closer to failing every min, cuz I have no access to internet. No outages showing on site, but your bot chat claims outage. Can’t reach an agent. On hold. No way to get updates. Seriously?

• ObsidianPixie 🔮 (@ObsidianPixie) reported 4 minutes ago

  @Shawhelp Is there any outage or connecting issues in West Edmonton?

• Glenn Greenan (@GlennGreenan) reported 5 minutes ago

  @Shawhelp really poor service to cancel natal appointment 1 hour before scheduled. Now no service for 4 days? Seriously unimpressed

• Lauren Gilley (@laur_gilley) reported 5 minutes ago

  @Shawhelp hi! I’ve been trying to get an update on our install all day. Our tech had issues yesterday and needed to get the help of a specialist. I still don’t have any answers or solution and it’s impacting my ability to work. Can you help?

• William Stanley (@cpt_silverfox) reported 9 minutes ago

  TIL @shawinfo doesn't support any modems over 300mbps that allow control of the DNS Settings I am really not looking fwd to having to switch providers.

• Stone Michaels (@StoneMichaels1) reported 11 minutes ago

  @Shawhelp PM coming. Pls also advise as to why you show no outages on your website for northern Alberta, yet your chat bots tell me my Edmonton location has an outage? What is the value of your update service and outage information if it hasn’t published this outage after 3 hr w/o service?

• Sean 🇨🇦🦍 (@WheresYoungy) reported 13 minutes ago

  @Shawhelp Yes, I would like to know why you are more than happy to help new customers with amazing deals, but absolutely **** on existing customers, who are simply trying to get a better deal on their internet / tv plans. It’s actually disgusting.

• adrenalized (@adrenalized5) reported 14 minutes ago

  @Shawhelp Hi, I live at Tuscany, Calgary and am experiencing a partial outage of network now. Some apps are working but all websites are not available. What is happening?

• Jeremy Nolan (@Nolanpctech) reported 15 minutes ago

  @Shawhelp I don't like residential service customer service. Worst Support ever. Tell me to slow down for the address so I dom then I get from shaw "I got it I got it I got it I got it. Seriously shouldn't be that hard to look for an address. Then I just get put on hold.

• Scotty (@mrscotty5) reported 16 minutes ago

  @Shawhelp #globalnews #CTV Shaw you have admitted to opening an account under my name by mistake. I’ve spent hours begging you to stop billing me (it’s in collections). You always say you’ll fix, but the bills are still coming!! Your going to ruin my credit! STOPitsFRAUD