Shaw

Shaw Outage Report in Mount St. Louis, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mount St. Louis, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mount St. Louis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mount St. Louis, Ontario 02/23/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CalgaryShane Shane Westcott (@CalgaryShane) reported

    @Shawhelp @MusashiGauss Are you sure Shaw is doing everything they can? The outage not acknowledged until 5 hours after it began, the updates have been sporadic and repeat that 'technicians are onsite' (how is it an update if they were onsite before?), and after 27 hours there is still no ETA

  • ChrisNarduzzi Chris Narduzzi 🐶 (@ChrisNarduzzi) reported

    @Shawhelp I'm guessing no one is around to address the internet/TV issues I'm having. Neither are working. Is there an outage in the area?

  • I_kid_not 𝒞𝒽𝒶𝓇𝓁𝑜𝓉𝓉𝑒 𝐿𝑒𝑒 (@I_kid_not) reported

    @PaulDav63310586 @Shawhelp Phone service is considered an essential service. Complain to the CCTS. For internet interruptions you'll need to write to your MP and have Parliament consider internet as an essential service

  • msd_1297 GOLEM (@msd_1297) reported

    @ShawInfo hey I'm a freedom customer. I was able to use shawmobile hotspot and passpoint without any problem till today. But today I'm unable to connect to any of the two. Why?

  • MusashiGauss Musashi Gauss (@MusashiGauss) reported

    @Shawhelp @CalgaryShane Thats the same language they used in outages affecting other communities yesterday. Precanned and probably an excuse for short staffing. Two day outage in this day and age? really?

  • PaulDav63310586 Paul Davies (@PaulDav63310586) reported

    @Shawhelp Leaving so many without service is not right

  • MusashiGauss Musashi Gauss (@MusashiGauss) reported

    @Shawhelp day two of internet outage. Bad enough its on Christmas. Clearly poor planning and staffing for the holiday period as an outage would never be this long on regular working day. Poorly run company.

  • ChrisNarduzzi Chris Narduzzi 🐶 (@ChrisNarduzzi) reported

    @ShawInfo is there a service disruption for tv/internet in Langley BC? Neither of those are working

  • PaulDav63310586 Paul Davies (@PaulDav63310586) reported

    @Shawhelp We have been down since 23rd and we’re told we would be back on after BC Hydro power came back. Power came back after 9 hours but 33 hours later no internet etc. Say they cannot look at until 29th. This is brutal service

  • wells44 Karen Wells (@wells44) reported

    @ShawInfo I can’t see the guide or my tv. You having Any issues?