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Shaw

Shaw Outage Report in Mount St. Louis, Ontario

Why is my Shaw service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Mount St. Louis, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mount St. Louis, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Shaw

Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CloverdaleGal
    Kathy (@CloverdaleGal) reported

    @Shawhelp Have been in hold for over 30 mins! Does your tech support ever pick up. TV cable is terrible, keeps freezing, stops, stutters, freezes again....

  • VI_CYC
    SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

  • Albsmignoli
    Albert Michael (@Albsmignoli) reported

    Thanks for the help yesterday Z @Shawhelp. Just have a few questions. Do you guys need the old Cable box back? Will the 4K blue curve boxes I have work on a 1080 tv? Or do they only work on a 4K screen? Just asking as I have 2 of the 4K boxes but only one 4K tv in the house.

  • TheMrsKarras
    Savannah (@TheMrsKarras) reported

    @Shawhelp you've been DMd! Help!!

  • Bruce_Toews
    Bruce Toews (@Bruce_Toews) reported

    @Shawhelp No offense, but "wonderful" and "morning" never blong in the same sentence.

  • BCToddL
    BCTodd (@BCToddL) reported

    @Shawmobile @ShawInfo @Shawhelp Why do you lie about the offer of 4 mobile numbers if you are a Shaw Gig customer and then won’t give a number to speak to a supervisor’s supervisor?

  • Albsmignoli
    Albert Michael (@Albsmignoli) reported

    Hey @Shawhelp having an issue with TV tonight but internet is running fine. Could I fire you a DM?

  • annelisegashus
    lizouyyc (@annelisegashus) reported

    @Shawhelp Is there an outage in SW Calgary? Constant dropping of internet generally and about the last hour now.

  • sewbzy
    Dawn Barr (@sewbzy) reported

    @Shawhelp is shaw down we have no cable no internet

  • vickilaszlo
    vicki 🏳️‍🌈 (@vickilaszlo) reported

    Hi @Shawhelp. The Internet went out again in the middle of a meeting. It would be great if you could fix these outages. Or maybe @RogersHelps can toss some resources our way to help. One more outage away from switching to @TELUS