Shaw

Shaw Outage Report in Mount St. Louis, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mount St. Louis, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mount St. Louis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mount St. Louis, Ontario 12/27/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BalataCox19 Barry Cox (@BalataCox19) reported

    Disappointed in tactics @Shawhelp - if our area could support an alternative with same quality we would not re-subscribe. Talk to agents merely days apart and deal increased? Pretty slimy.

  • VisserMagic Chris Visser (@VisserMagic) reported

    @Shawhelp They were unable to provide any information as the problem hasn't been addressed yet and likely won't due to the holidays. Have a merry Christmas.

  • JaredSpruyt Jared Spruyt (@JaredSpruyt) reported

    @czemeres @Shawhelp I have Sasktel and it’s not working either

  • Devrogers80 Devrogers (@Devrogers80) reported

    @Shawhelp My internet is down. Is there an outage?

  • DR_Ravenstein Mike Raven (@DR_Ravenstein) reported

    @Shawhelp Yes. More than one person has mentioned in passing that Shaw was getting out of handling email service like Telus did. I found that odd since I have never received any notice by Shaw myself. I am trying to find the source of this rumour.

  • DaSud Sud (@DaSud) reported

    @Shawhelp I'm getting a "HTTP ERROR 400 Problem accessing /service/preauth. Reason: account is not active:" on a bunch of my emails, please advise what I can do about it.

  • VictorQuotek Victor Q (@VictorQuotek) reported

    @Shawhelp I was interested in your mobile services have seen advertised. All 4 customer service agents I was connected with showed no interest in informing me about how to get started. Rather were dismissive when I stated that I didn't hold an account, and rushed me off with BYE!

  • doomtroll840 Christian (He/Him) (@doomtroll840) reported

    Anyone else’s @ShawInfo wifi just absolute dog **** recently? It drops roughly every 30-40 mins and I’m forced to restart the router every time to get it back up.

  • SoggySocket SoggySocket (@SoggySocket) reported

    @ShawInfo how many weeks does it take your “technicians” to fix my internet and tv… two weeks now and you still say “we’re working on it” while everyone else I know has theirs working… like what’re they doing out there comparing who’s got a smaller ****?

  • pgrundle Pat Grundle (@pgrundle) reported

    @Shawhelp TV and internet down again in White Rock, fourth or fifth time today! Apparently nothing is wrong though.