Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 02/10/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Hashu74 Hasnain (@Hashu74) reported

    @malmartin @ShawInfo I actually had a bad experience with one of their online chat support agents. Very rude and unprofessional. And look at the coincidence ! @TELUS offered me a lovely two year deal today. Shaw will not survive with their unprofessional and arrogant "agents".

  • MysteryT15 MysteryT (@MysteryT15) reported

    @MacelroyLIVE @Shawhelp Is your internet down as well?

  • Dtraslerwriting Damian Trasler (@Dtraslerwriting) reported

    Hey @Shawhelp is this intermittent service here in Coquitlam because of the heat, the fires, or just a fun new feature? Asking for my kids who are trying to do online exams which require the internet access to be consistent.

  • Bruce_Toews Bruce Toews (@Bruce_Toews) reported

    @Shawhelp I need all the help I can get. But I don't think that's what you mean.

  • Dantte1981 Dante (@Dantte1981) reported

    @Shawhelp Thank you. Already called and wasted 45 minutes from my day. And as usual, I was taken thru the troubleshooting process, and no specific reason was given for the outage. Shaw internet has become more of a hassle than a smooth and consistent internet experience.

  • cyberqt Bri (@cyberqt) reported

    @Shawhelp hi, through troubleshooting with tech support we have found our modem is dead, why can't we just get a router swap?

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • tweetsfrombrit Brittney Ferens (@tweetsfrombrit) reported from Winnipeg, Manitoba

    Only some of my cable channels are working. Please help @Shawhelp

  • ShaChi26718034 Sha Chi (@ShaChi26718034) reported

    @Shawhelp xre03121 problem message appears in certain channels today. Is it a temporary thing?

  • malmartin marilyn martin (@malmartin) reported

    @Shawhelp I have spoken to 4 Customer Service reps, 1 Royalty rep and one manager. No one is willing to do anything. Going to media next. RANTING & VENTING…. I have always been a strong supporter of Shaw for tv/internet. Went to renew in May my bill went up almost $50. No more Loyalty