Shaw Outage Report in Napanee, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• RoboChiCKEnn (@RoboChiCKEnn) reported a minute ago

  @Shawhelp Have Telus representatives reaching out to the community to help reconnect them!

• JP (@JPisio) reported a minute ago

  @Shawhelp Ya, I'm over in Mayfair and everything is down. Cable, internet, wifi, etc. So when you say Pacific Heights, do you mean Pacific Heights or "We have no idea, we just threw a dart at a map and that's where it landed"?

• Rinalarina (@LarinaGee) reported 6 minutes ago

  @ShawInfo a delivery truck ripped the wire off the pole at my residence. It is laying on the road. Your support team wants me to wait till tomorrow. This isn’t acceptable!

• Avi (@Avienith) reported 7 minutes ago

  @Shawhelp It sounds more mechanical than something a reset would help, but when I can get behind the entertainment centre to the plug I'll try that!

• Calice Angel 👑 froot of the poisonous tree (@Inkdeath) reported 13 minutes ago

  @Shawhelp my internet and phone connection went down about 10 mins ago and we're not sure why :$

• Shara Vigeant (@SharaVigeant) reported 14 minutes ago

  Well my internet is down. Thanks @Shawhelp - really hard to work with no internet.

• Mrs West (@MrsWest52939230) reported 15 minutes ago

  @ShawInfo Are you ever going to be honest about the interruptions/ breakdown of cable service? Latest "word on the street" is that it will be upwards of a MONTH before folks in parts of BC will have cable tv. Is this true? I think your subscribers deserve answers!

• Scott doherty (@damnitconnor) reported 17 minutes ago

  @Shawhelp Will I get a discount for my service that has been down from 1-5:30, my prime business hours?

• Brad (@OhMyItsBrad) reported 18 minutes ago

  @Shawhelp internet is down in Red Deer?

• Mrs West (@MrsWest52939230) reported 20 minutes ago

  @Shawhelp Sorry, "Tom" (bot), same answer, no Answer! Is it going to be a week, a month, what? Did the transmission tower in my area topple? Are the underground cables still buried? Will shaw or will shaw not disclose truth about the actual issues? I'm ready to switch providers!!!