Shaw

Shaw Outage Report in Napanee, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 11/30/2025 00:45

November 30: Problems at Shaw

Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CL_Chaos CL Chaos (@CL_Chaos) reported

    @Shawhelp help my nets been dead for an hour

  • trevor_bradley Trevor Bradley (@trevor_bradley) reported

    Just got off a support chat with @ShawInfo where I got told that Port Forwarding has been permanently disabled on user accounts. This is breaking my VoIP connection. Say it ain't so! I've been a loyal Shaw customer for 20 years, but this might be enough to get me to switch.

  • SezChris Chris (@SezChris) reported

    @pcgamer Sorry @ShawInfo and @TELUS for any bad stuff I ever said, I see it can always be way way worse

  • rainessery Rain (@rainessery) reported

    I was really looking forward to #shadowlands today but since we're now on day 5 of no internet (because @ShawInfo can't be bothered to send a tech for a week after a garbage truck accidentally took out our line) I won't get to join in. Kinda feels like a waste of vacation days.

  • chriseditpost Chris Zayachkowski (@chriseditpost) reported

    @Shawhelp My internet is not working. I’m very frustrated!

  • premiamgmt Pension Fund Ombudsman (@premiamgmt) reported

    @Shawhelp internet and TV cut out and aren’t working in Lake Bonavista, Calgary. Please advise.

  • 204queen0574 🇨🇦 @204queen0574 🇨🇦 (@204queen0574) reported

    @CanadianAngel77 @Shawhelp Well, I guess they have you by the ***** when you are under contact, huh? They refused to let my daughter out of her contract but she can't get service where she lives now. So they are essentially taking her money for nothing. That's bullshit.

  • G0P15T0N5 Eric Chaboyer (@G0P15T0N5) reported

    @ShawInfo if my roommate has a extra Pod laying around can I plug it in my room and it will help? Or does it have to be set up? I plugged it in, and it's lit up with a white light. Plz let me know thx!

  • boktaRd For the love of God WEAR A MASK!!!!! (@boktaRd) reported

    Is the a service outage in south winnipeg (fairfield park) at the moment? Cable is freezing up. @Shawhelp

  • kirakiraoof I'm love you miss Fontaine (@kirakiraoof) reported

    @Shawhelp my wifi and tv is down and I'm getting the error code RDK-03117 What's up?