Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 03/28/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Boyf_97 Bill 💯 (@Boyf_97) reported

    @alan_dickenson @Shawhelp @TELUS here we come. 9 hour outage.

  • LouisPhilSluggr Phil (@LouisPhilSluggr) reported

    @Shawhelp No internet and no TV. Looks like this has been going on for 5 hours. How has this issue not been fixed? I bet @telus isn't having these issues in the area I live.

  • MrGozno GOZNO (@MrGozno) reported

    Me: Hey shaw I want to pay my bill so you don't disconnect my internet. @shawinfo : don't ever speak to me, give us your money and we'll disconnect your service

  • AndruC 𝔄𝔫d𝔯𝔲ℭ (@AndruC) reported

    @dwjudson @ShawInfo @fort_frances Broadband as a public service or utility would be a dream.

  • alan_dickenson Alan Dickenson (@alan_dickenson) reported

    @Shawhelp did you guys know there hasn’t been any update on the outage in south Edmonton since the rather vague “this might take a few hours” @ 5:30pm?

  • MrGozno GOZNO (@MrGozno) reported

    Hey I paid you. @ShawInfo : pay us again and only then can we talk. Shaw rep : I am virtually useless, our customer service model is non existent. Not sorry

  • kaclk Kayle Clark (@kaclk) reported

    Currently stuck listening to @cbcradio since @ShawInfo TV and internet is still down.

  • alan_dickenson Alan Dickenson (@alan_dickenson) reported

    @Shawhelp last update @ 5:30 for the outage in SE Edmonton. Is it being fixed tonight? Or does live updates mean something different @ Shaw?

  • LouisPhilSluggr Phil (@LouisPhilSluggr) reported

    @Shawhelp Nope. I sure can't. I can clearly read the SE Edmonton is suffering an outage. But why isn't Shaw providing us with more info? If you actually cared about your customers you'd be keeping us updated. I really don't know why I pay Shaw hundreds of dollars every month.

  • alan_dickenson Alan Dickenson (@alan_dickenson) reported

    @Kelly_A_Bee @ShawInfo Been down since noon apparently. Crews are working on it, last update was @ 5:30pm saying it would be a few hours. Which seems promising