Shaw

Shaw Outage Report in Napanee, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 11/17/2025 19:05

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mitglick marilyndishes (@mitglick) reported

    @Shawhelp I’d like to be able to watch the rental I have available until tonight on a different tv and network can I do that ?

  • favsfn favs (@favsfn) reported

    all i want for christmas is for @Shawhelp to fix their ****** internet

  • klem_darcie Darcie Klem (@klem_darcie) reported

    @Shawhelp @ChrisLaBossiere Chris is not the only one frustrated and dissatisfied with customer support... staff are polite but so limited in fixing issues. Shaw needs to get your crap together fast. Too expensive, so many cancelled channels, can’t provide acceptable tech support to fix issues.

  • lighthouse_13 lighthouse_13 (@lighthouse_13) reported

    @Shawhelp Hi, I tried and it’s says I’m not authorized to use the service?

  • KiefWoods_ kief (@KiefWoods_) reported

    @Shawhelp Hey guys, I need some help with my account.

  • cholotrons Cholotron (@cholotrons) reported

    Shaw virtual assistant is useless 🤬 WTF? #shawcable #ShawInfo #Edmonton

  • Chef2ChefCater Mike Maione CCC (@Chef2ChefCater) reported

    @ShawInfo can you please let me know how long this #OutageUpdate will be in St. Albert??? On a day that we are supposed to be virtually communicating with family, we have no #WiFi Nice issue prevention shaw! I we have no option but to burn up data and have no TV.

  • jenash22 smashton (@jenash22) reported

    @TELUSsupport your entire company. Your customer service and your management is a joke. Hello @ShawInfo we’d love to hear from you to never deal with Telus trash.

  • DmanSmith Dan Smith (@DmanSmith) reported

    After a clear head and decent night sleep I put aside my anger @Shawhelp and did some troubleshooting I would expect the tech to do. Turns out the signal booster is defective. Bypassing it I now have cable and internet to watch the World Juniors!

  • jlc17 jackie (@jlc17) reported

    @Shawhelp Everyday my service gets worse. At least once a day I have to unplug my modem and then disconnect it. For the past week or two it is happening twice a day. I have just had to do it again for the third time since noon today. I would call, but that doesn't work either.