Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 01/21/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Zamboni1717 Chucky (@Zamboni1717) reported

    @Shawhelp still having issue in mission gardens internet kicks in and out. Anyone else having this issue.

  • manaboutcowtown Tony Charron (@manaboutcowtown) reported

    @mpetch @Shawhelp Ha. This is this first issue I’ve had in the year since I’ve had my internet and phone with them. No complaints.

  • HomerSakai Go Pack Moving on (@HomerSakai) reported

    @Shawhelp Did you start to send email of bill notification ? It’s ask to sign in which is very suspicious.

  • selinaadivinaa s e l 🌙♑️ (@selinaadivinaa) reported

    @ShawInfo is there an internet outage in central Richmond - postal code area V6X

  • CamRegier Cam Regier (@CamRegier) reported

    @ShelleyACook @ShawInfo Give them a call/message. They can tell if your service is bad even from outside the house. We had a tech out a few months ago that determined our buried cable was failing and it improved considerably when they ran a temp cable.

  • _FRESHPRINTZ_ Fresh Printz (@_FRESHPRINTZ_) reported

    @Shawhelp 1000 internet speed and it took me 10 mins to load your Twitter page. This internet is **** at night. You guys playing with my speed thinking I'm asleep. Company full of lies as well about my modem saying it was wifi6 when you guys are only coming out with that now. Wtf

  • II00713239 I I (@II00713239) reported

    @Shawhelp Hi there, What happened with Shaw customer service? trying to resolve an issue with my account and it is almost two weeks now

  • Landon_Brown50 Lando (@Landon_Brown50) reported

    @Shawhelp @Shawhelp no outrages listed online and yet my service has been in and out all day, told there’s a ticket for my area but it’s not listed online. Just another day being a Shaw customer

  • CanadianModera1 CanadianModerate 🇮🇪 🇨🇦 (@CanadianModera1) reported

    @SKRollins @Shawhelp I have been having exactly the same problem @Shawhelp is there a solution? I have tried clearing cache, different browsers, etc. Works fine on iPad but not on Windows. Help !!

  • darrellito D (@darrellito) reported

    @ShawInfo @Shawhelp how long is two step verification supposed to take? everytime.. waiting 10- 20 mins and can't log in. It's not my signal as everything else works.