Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 12/03/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DerickEvolved Derick Campbell (@DerickEvolved) reported

    @ShawInfo @Shawhelp hey our Shaw bandwidth has really become terrible in the last 1-2 weeks here in Saskatoon. Is there something going on?

  • rebeccaedwardsc rc edwards (@rebeccaedwardsc) reported

    @Shawhelp What is up with your wifi? For the amount I pay each month I expect your wifi to be working. It’s pathetically slow and glitchy. I expect a discount on my next bill.

  • moe_993 Moe (@moe_993) reported

    @ShawInfo @Shawhelp I don’t think I have seen such incompetence in service from a company like yours. You mess up my internet and it stops working yesterday and you want to send someone to me on Wednesday! How am I supposed to work? It’s been 2 weeks with this issue happening!

  • EnjoyedAlien Miss Anthrope (@EnjoyedAlien) reported

    @Shawhelp outage with cable & internet in Airdrie

  • CookeGeoff Geoff cooke (@CookeGeoff) reported

    @allen_jessica @Shawhelp Hi Jessia, we've looked into your issue, and all we can figure is that maybe Joey or Louie are chewing on your internet cables.

  • BenjaminJudson1 Benjamin (@BenjaminJudson1) reported

    I've spoken to 3 @Shawhelp agents for issues I've had with my Blue Curve Gateway/Internet/TV and despite being very polite I've wasted hours and had the agents give up and end the connection with me. How do I get a hold of a talented tier 2+ technical support or manager?

  • GMaclagan Graham Maclagan (@GMaclagan) reported

    @Shawhelp Any issues in the Campbellton area of Campbell River? No internet here. Tried all the tricks.

  • lisastylegirl lisastylegirl (@lisastylegirl) reported

    Hello @Shawhelp -- I am soooo frustrated with your technical people telling me they're not Mac experts! Half your customers use a Mac!!! Very disappointing. #gettingnoemail #gettingnohelp #help!

  • lynztay Lynzie Taylor (@lynztay) reported

    My 90 year old grandpa literally goes days at a time without tv because @ShawInfo can’t get their **** together. Can’t wait to get him switched to Telus at the new house

  • d6rcy darcy 🖤🥀 (@d6rcy) reported

    I just lost ranked points on Apex because they deemed me not worthy to play because of my internet being absolutely terrible. Thanks @Shawhelp. I think I’ll go over to another service if you’re this slow with Fibre.