Shaw

Shaw Outage Report in Napanee, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 11/18/2025 04:55

November 18: Problems at Shaw

Shaw is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • pfak Peter (@pfak) reported

    @McCueChris @Shawhelp @TELUS I have Telus internet as well. I got Shaw as a backup when I had a 16 hr outage with Telus and had to wait 2 hrs on hold before giving up and bothering friends that work there. Telus service is way better than Shaw. Hands down better network. Coaxial can't compete with fibre.

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported

    @Sportsnet @Shawhelp I have Sportsnet through my cable provider SHAW and if I sign in do I get Sportsnet now or Sportsnet Now+? Or do I still got to subscribe

  • lexiphanic Greg Lexiphanic (@lexiphanic) reported

    @emilagopianfilm @ShawInfo Same issue here in Calgary Beltline

  • dougcrone Doug Crone (@dougcrone) reported

    @Shawhelp Internet, tv and phone have been down close to 2 hours in McKenzie Lake area of Calgary. These outages are happening way too often. What the heck is going on?

  • kevingrout Kevin Grout (@kevingrout) reported

    @Shawhelp I dm’ed about an hour ago. We have power at our home in Saanich near View Royal. But no internet service. Any idea how long it will be down?

  • ChristineDeCaen Christine DeCaen (@ChristineDeCaen) reported

    @Shawhelp I think they are servicing the area. So, never mind. Should be done by 6am. Ahhhhh insomnia 👍🏻👍🏻

  • Jayy_R34 Jayy_r34 (@Jayy_R34) reported

    @Shawhelp hey yo shaw! Is there a outage? All internet just died :( abbotsford bc

  • CanadaIsMyHome1 CanadaIsMyHome (@CanadaIsMyHome1) reported

    Is it just me or is @ShawInfo always having issues with their service and no matter the date and time, they are always experiencing higher than usual call volume? Is the base call volume based on 1993? #serviceinteruption

  • timo_pigeon Timothy Pigeon (@timo_pigeon) reported

    @Shawhelp any idea when service will be restored to the Varsity area of Calgary? Going on 5/6 hours of no service. #yyc