Shaw Outage Report in Napanee, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Neetu Tobin (@Chanellover87) reported 5 minutes ago

  @Shawhelp what I love is making a payment to get reconnected and that’s not good enough either. And when they didn’t want to talk anymore just disconnected. What is this customer service

• Jim Dobie (@jimdobiephoto) reported 7 minutes ago

  Total number of @TELUSsupport people I’ve spoken to today: 10. Total time in hold: 2 hours and counting. Resolution of issues: 25% (I think). Degree of satisfaction 0%. @ShawInfo looking good.

• Edward (@soulreader) reported 8 minutes ago

  @Shawhelp We have blue curve and when we try to rewind to look at something in a hockey game it is ridiculously hard. It was better 10 years ago plus we could pause and then play for slow motion. That is gone also. Please fix it

• Michael Ryan (@michaeltryan74) reported 8 minutes ago

  @Shawhelp Are their any WiFi issues in Calgary, specifically Bankview? My WiFi has been terrible off and on for a week and really bad today.

• RandomAngryCitizenX (@FelixLaPoubelle) reported 9 minutes ago

  Anybody else having problems with the @Sportsnet signal on Shaw? CBC too! Hey @Shawhelp time to express concern for the problems “I’m” having and ask me to DM you

• graystripegirl (@graystripegirl) reported 10 minutes ago

  @Shawhelp no cable for 3 days in Edmonton near Southgate. My husband has had Numerous chats with customer service (rude, condescending) If rebooting all 3 TVs 4+ times each does not help there is a problem. No additional help. Technician request denied. Still no cable.

• Nick Martin (@NickMartin14) reported 13 minutes ago

  Last two nights, 10 minutes into watching TV, I’ve lost the signal and had to reboot wifi . Anyone else having issues? @Shawhelp

• justs87 (@justs871) reported 13 minutes ago

  @ShawInfo no internet for a week in Penticton. Can’t get a technician on-site for 2 weeks and customer service says I’m not allowed in store for assistance cause of COVID?? No support, no service, no credit…working from home with no internet would appreciate better support!

• Clayton Macleod (@ClaytonMacleod) reported 13 minutes ago

  @ShawInfo @Shawhelp Why doesn't your latest modem have at least 2.5 Gbps ethernet ports if you're going to offer 1.5 Gbps internet service? 1 Gbps ethernet ports are kind of pointless in that case.

• Ron Hughes (@RonaldNHughes) reported 14 minutes ago

  Shaw internet service was finally restored in various areas of the lower mainland after about a 24-hour outage. Is anyone else noticing that their connection is now much slower than it was before the outage? @Shawhelp