Shaw Outage Report in Napanee, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 26: Problems at Shaw

Shaw is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (53%)

2. 

   TV (20%)

3. 

   Wi-fi (10%)

4. 

   E-mail (9%)

5. 

   Total Blackout (6%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Karen (@ksavvy31) reported a minute ago

  @Shawhelp my parents street in coaldale Alberta hasn’t had reliable service since early December. No internet, spotty tv and today their phone went down. No one at Shaw will help.. is there a customer retention team that can escalate and get them fixed? At least 14 homes affected

• Teeny Tiny Turtle (@TMRWilson) reported 2 minutes ago

  @Shawhelp we've been 24 hours with no internet or cable yet we've had power since yesterday morning. I know the storm caused a lot of damage but our internet has never been out this long before.

• Rob Arnold (@nanoose) reported 3 minutes ago

  @Shawhelp Hydro was restored by noon yesterday. Can Shaw please let us know when our landlines will be back in service

• Taylor (@TMRWilson) reported 4 minutes ago

  @Shawhelp good morning, we've been over 24 hours with no internet or cable yet we've had power since yesterday morning in Maple Ridge. I know the storm caused a lot of damage but our internet has never been out this long before. I sent you a dm already as well.

• Dianne Watts (@DianneWatts4BC) reported 5 minutes ago

  @Shawhelp Wondering when the service in south surrey will be up and running again.

• Teeny Tiny Turtle (@TMRWilson) reported 6 minutes ago

  @Shawhelp @Shawhelp we've been 24 hours with no internet or cable yet we've had power since yesterday morning. I know the storm caused a lot of damage but our internet has never been out this long before. I sent you a dm already as well.

• Loris (@CanadaLoris) reported 8 minutes ago

  @ShawInfo 22 hours into my interruption in services!!!! No internet or TV !!!! Not great service Shaw!!!!

• Mr.B to you (@MrBtoyou1) reported 8 minutes ago

  @Shawhelp Can I Buy a shaw phone without leaving my home? I am a shaw customer for 30 years now?????

• Peter Atwal (@PeterAtwal) reported 11 minutes ago

  @ShawInfo Hi there, service is out in Saanich in 4700 block of Spring Rd. When can we expect it back up?

• Ben Kosciuk (@BenKosciuk) reported 12 minutes ago

  @Shawhelp any chance there’s a known outage in East Langley?