Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 02/14/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatsMacky Chris MacKinnon (@ThatsMacky) reported

    @Shawhelp is there currently an outage in Winnipeg, MB? My internet died around 9:55 (CDT) and so did others.

  • ANgotngamwong andrew ngotngamwong (@ANgotngamwong) reported

    @Shawhelp just had the worst experience calling into Shaw today agent declined to escalate my call and kept me on mute for over an hour. Will file with the ccts if I can’t get this escalated !

  • kenrolston Ken Rolston (@kenrolston) reported

    @Shawhelp TV service is down in Penticton BC

  • gerimaple Geri F (@gerimaple) reported

    Hey @Shawhelp your internal support messaging said it's 3-5 days to get my internet back on after paying via online banking. What gives?

  • riula Romeo Iula (@riula) reported

    @Shawhelp I called regarding an internet issue. It was determined that there is noise on the line, and a technician would need to be sent out. I was told I would receive a call when your ability to schedule a technician was restored. It’s been over 24 hrs and no call. Ya’ll ok?

  • k3yj G. Angel (@k3yj) reported

    @LoudMthBrownGrl @Shawhelp I'm having the same issues with a couple of channels such as Slice. Completely jumbled up, picture is broken with pixels and other images. At times completely unwatchable. I've done a box reset. What's going on?

  • craigwmiller Craig Miller (@craigwmiller) reported

    @Shawhelp I need some escalation assistance with a mobile account problem that 3 phone calls and a visit to a store haven't seemed to help. I want to give Shaw more money but it seems Shaw doesn't want to take it. Who can I contact?

  • JohnnyBOkay Johnny Birch (@JohnnyBOkay) reported

    @Shawhelp I've been a Shaw customer for a long time, but I have no desire to do business with Rogers. Can I now cancel my contract without penalty?

  • jmw52 🐓🍭🍭can't wear 😷 (@jmw52) reported

    Hey @Shawhelp Did you know if I wanted to do self serve I would!? Did you know if I say will call in xx minutes I do! Did you know your website does not show any outage and yet this is the 2nd time calling support in 10 days? Poor service online, on phone or in person.

  • LoudMthBrownGrl Loud Mouth Brown Girl (@LoudMthBrownGrl) reported

    @k3yj @Shawhelp it's the shaw signal but rather than actually fix it they just tell us to reboot the box. Very annoying.