Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 11/12/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • homejames67 Homejames67 (@homejames67) reported

    @ShawInfo Hi Shaw. 5 days for customer service. No TV for 5 days ? Please tell me that's an error .

  • SaviSoundScript Savi Sound & Script (@SaviSoundScript) reported

    Hi @Shawhelp. Are there service issues in south calgary right now? Internet had been super slow and choppy all day.

  • sarahlehuray Sarah McShane (@sarahlehuray) reported

    @Shawhelp our outage is currently into 12 hours. This is NOT ok and not what we’re paying for….

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    .@Shawhelp Sorry to see you go. Been a customer for years and now the merger. Having parting anxiety, hopefully this will pass.

  • Bo05Tcs Bo05T🍊 (@Bo05Tcs) reported

    @Shawhelp please fix the internet at white rock. It’s been almost a whole day and still 0 update on what is going on.

  • JustCariL x - Cari (@JustCariL) reported

    Just a girl, waiting for @ShawInfo to restore service so I can watch the morning news and get a little work done #FirstWorldProblems

  • DebbieSim15 Debbie Sim (@DebbieSim15) reported

    @Rogers @ShawInfo Plus the worst customer service from Rogers EVER!! I am so disgusted by this move

  • s_u_c_h_y Stewart (@s_u_c_h_y) reported

    @TELUSsupport I switched to Telus from @ShawInfo based on “better internet”. Have had more issues than ever. Down again today.

  • Pinkpacker Nancy Clemens (@Pinkpacker) reported

    @jclemy @TELUSsupport @Shawhelp I'll find the number to cancel. This is the second time I've been promised a call back and didn't get one.

  • JustCariL x - Cari (@JustCariL) reported

    @DarshanVancity @olive_jackie @Shawhelp Hard to imagine what could have happened that is so difficult to fix