Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 12/18/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Dangerzoneus Danger Us (@Dangerzoneus) reported

    @Shawhelp This is on your side. Worked with a Customer Service rep for 90 minutes and she said there’s nothing you can do about your own company. Looks like it might be time to switch to Bell.

  • meghopee Meg (@meghopee) reported

    I love being without wifi because a neighbour got new service installed and the soonest appointment to get a technician in is A WEEK when I work FROM HOME during A PANDEMIC. @ShawInfo this is completely unacceptable

  • HarjjiB Officially HarjjiB (@HarjjiB) reported

    @Shawhelp How about have your service work at major hospitals in #Vancouver

  • BenGallmeyer Ben (@BenGallmeyer) reported

    @Shawhelp I have an issue with my internet. I sent a DM already. Thanks.

  • randomdh Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • TrinaMLee Trina M. Lee (@TrinaMLee) reported

    @Shawhelp Is there still an outage in Stony Plain? It’s been almost 24 hours now with no Internet and it’s very frustrating when working from home.

  • TvCooken CookenTV (@TvCooken) reported

    @Shawhelp Hard to tell you what my favourite video game is when ping to all the game servers is still over 100 for a majority of those in Edmonton due to the routing. So gaming for all of us sucks right now. Not to mention the lag.

  • ruthsk8r Ruth Skater Ginsburg (@ruthsk8r) reported

    Hi @Shawhelp - today I called to cancel my satellite account. In the same breath of confirming the date of cancellation, I asked how to get my satellite dish removed. The rep said the dish is mine now. I'm sorry... why would I want to keep a satellite dish I can't use?

  • 2closetocall Bryan Breguet (@2closetocall) reported

    @VincentGeloso @ShawInfo @Rogers 1. Prices have been falling because of extra competition from Videotron and Shaw. 2. In international comparisons, we still look very bad.

  • caar1970 Carlos (@caar1970) reported

    @Shawhelp is internet down in NW Calgary (T3l2a5)?