Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 01/14/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LucasRSimoes Lucas Rabello Simões (@LucasRSimoes) reported

    @ShawInfo - You sell me a service claiming its fibre but its actually Cable - I move to a new address, you say there is no service in my area - I sign up for Telus & call shaw for cancelling - Now you say there is service here and charge me $75 cancellation fee. What the hell?

  • vstlouis8 Vanessa Gardner (@vstlouis8) reported

    @Shawhelp is there outage for Prince George

  • 69Meame Mohamed Elshamy (@69Meame) reported

    @Shawhelp I having very poor connection since yesterday ... it's either too slow or intermittent... I am not able to work ... I live in evergreen, saskatoon

  • sidharth_pillai Sidharth Pillai (@sidharth_pillai) reported

    @ShawInfo @Shawhelp grappling with installation issues.First the modem was not delivered on time & I had to go pick it up at the shaw tower. Now the modem says downstream connection.Customer support gets technician for only for tomorrow. Credits dont help for disruption to work.

  • Nelson95794956 Nelson (@Nelson95794956) reported

    @Shawhelp Crooks stealing money from people. I call to tell them I’m switching companies in two weeks and you turn my internet off instantly. Go **** your self @Shawhelp @ShawInfo you thief

  • GreenRevoPod Micah Dewey | Good$ News Podcast (@GreenRevoPod) reported

    @Shawhelp It's awfully cute this message Unfortunately, the supervisor apparently didn't understand the issues were and had been completely unhelpful. You can't just charge people for services they cancelled. Or I guess you can, cuz you do Maybe more people should be aware. @CBCNews

  • lheckit Laren H (@lheckit) reported

    @Shawhelp Red Deer north internet Fibre is slow. I've restarted my router and Fibre mode..

  • DavidTheHuman David_the_human (@DavidTheHuman) reported

    Soooo @Shawhelp is down yet again in #yyc Evanston?! Every day the last few weeks!!!

  • Nelson95794956 Nelson (@Nelson95794956) reported

    @Shawhelp It’s ok I will just sit on hold for an hour just to get you turn back on the internet that you never should have turned off in the first place. You know the internet that I pay for ? Was already on hold. Was already told it’s fixed. Guess what it’s not. It still down.

  • PaulPreston92 Paul Preston (@PaulPreston92) reported

    @ShawInfo my Landlord sold my home and I'm being evicted. Our new rental is 50% more than what we currently pay and already includes internet. Shaw is charging me $300 to cancel my contract early, which they have every right to do. Anyone I can talk to to plead? This sucks.