Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 12/30/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ashleelackovic Ashlee Lackovic (@ashleelackovic) reported

    @Shawhelp hi! Just wondering if there was any update on the Elkford, BC outage?

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp I’m not interested in DM’s. The outage was identified yesterday and the last update was yesterday evening at 6pm- I’m still waiting for a more recent update. All the Shaw customers in the Boundary area deserve better.

  • WhoseBacon WhoseBacon (@WhoseBacon) reported

    @SnailCannon96 @Shawhelp A wild fire burnt the infrastructure down….

  • rachelkriggs Rachel K. Riggs (@rachelkriggs) reported

    @Shawhelp This is a joke. Terrible service. I called to give YOU more money and now I’m being told I will have NO INTERNET FOR A WEEK. Not okay. You need to fix what you broke.

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp I hope this outage doesn’t stretch into 5+ days AGAIN. Find a “plan B” and get our access restored please.

  • __Crum Elizabeth Crum (@__Crum) reported

    ANYONE ELSES TERRIBLE @Shawhelp MAKING THEM MISS WHOLE ENTIRE PARTS OF THIS GAME?! NO? JUST ME???? COOL #CANWNT 🇨🇦⚽

  • rachelkriggs Rachel K. Riggs (@rachelkriggs) reported

    @Shawhelp I had working internet an hour ago. Called to upgrade my service and now I have no internet and am being told no one can come help until August 13. This is unacceptable. I work from home. I cannot be without internet for a week, or even a day.

  • rachelkriggs Rachel K. Riggs (@rachelkriggs) reported

    @Shawhelp Terrible service. Wish I could get actual Fibre from @TELUS .

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp How does the white rock fire effect this region and not osoyoos? We were without service for over 5 days from the fire near osoyoos- leading me to believe the fibre line must originate from there. How is white rock involved?

  • sundogds DCS (@sundogds) reported

    @Shawhelp good morning, your internet service is out in Barrhead, AB