Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 03/11/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • fergusscam campbell fergusson (@fergusscam) reported

    @ShawInfo I paid for the ufc fight and the channel is not working

  • MacMandy2 Mandy (@MacMandy2) reported

    @Shawhelp Sent a dm a few hours ago. Been on live chat for 3.5 hours today and 3 hours yesterday, and no one is able to help us. I’m being told there is an issue with your system!?? This is ridiculous

  • AlexBraunig Alex Braunig (@AlexBraunig) reported

    Hey @ShawInfo For three hours now your spectacular tech support team keeps transferring her to billing when it’s not a billing issue and our cable box still isn’t working and the tech department keeps asking her the same two questions Hey @TELUS what up?

  • markgib007 mark gibson (@markgib007) reported

    @AlexBraunig @ShawInfo @TELUS Stupid question because you probly already tried it but did you unplug it for 30 seconds and plug it back in?

  • jbigler7 Jordie Bigler (@jbigler7) reported

    @Shawhelp seriously was is the blue curve so damn slow!!

  • EckjitGill Eckjit Gill (@EckjitGill) reported

    Honestly so done with @Shawhelp how can someone have to call in over 10 times in the last 7 months over internet connection problems and still have issues? So annoying and tired of it.

  • sea_jay17 Christian (@sea_jay17) reported

    @MsYouDoYou @TELUS @Shawhelp I was so excited for the day we got telus Fibre in town. I was max 6 down before we got gigabit internet. Best thing the town ever did lol

  • ellenfweber Dr. Ellen Weber (@ellenfweber) reported

    @TELUSsupport Telus just installed modem to start internet & cell service. Was told old service at @shawinfo was not stopped & they'd charge $210 to cancel. @Bell.ca also said they'd not stopped service, but unlike Shaw, Bell honored our agreement not to charge me cancelation.

  • cbaydo Cheryl Baydo (@cbaydo) reported

    @ShawInfo Our shaw is terrible. I wish there was another option but sadly we are stuck with you. Can’t even watch tv at night to wind down!

  • CountryHeart81 Rafal Zgolak (@CountryHeart81) reported

    @Shawhelp This problem is gone another in ccts they will be contact with you.