Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 02/08/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • lostinvention Reid H (@lostinvention) reported

    @Shawhelp I have contacted Shaw regarding an issue accessing my mobile account 4 or 5 times now. My tickets keep getting automatically closed without resolution or anyone contacting me. I am beyond frustrated at this point and need someone who can actually assist.

  • adameason4real Adam Eason (@adameason4real) reported

    When we received our @Shawhelp Blue Curve system, Shaw issued us a new IP, a recycled one. Unfortunately it was a bad IP blocked by @RBC , so we haven’t been able to access online banking at home through wifi for over a year. Shaw won’t issue a new IP, RBC won’t unblock it. Help

  • mac_franc_ Max Frank (@mac_franc_) reported from Winnipeg, Manitoba

    @Shawhelp 222 osborne street north. behind the pink flamingo vape shop. under the black awning in the parking lot you will find us. come here and fix the internet please

  • olflirtyb_stard venlafaxine withdrawl dreamgirl (@olflirtyb_stard) reported

    If @ShawInfo could fix the internet at work so that I didn’t have to tether my phone to the reservation system iPads, that would be greaaaaat

  • soussolwpg Sous Sol (@soussolwpg) reported

    Umm our internet is down and @ShawInfo can’t come until Tuesday? Lol umm that’s unacceptable, we’re trying to operate a business lol wtf?

  • Borjeeezy Aaron Borghesi (@Borjeeezy) reported

    @TELUS @TELUSsupport 36 hours with no Internet & TV, still no answer. They keep saying we will get a call back from a manager, no manager has reached out to us. @ShawInfo Maybe you can help us out, since Telus as usual isn’t doing much!

  • DaveKotsibie The Dave You Know (@DaveKotsibie) reported

    @Shawhelp can you pass along to the powers that be that your Blue Curve app for iOS and Android gets 2 out of 5 stars on reviews? This might be because it is a very flakey and crappy app. Such a horrible app to watch #shaw

  • MJRprogrammer Michael Rowland (@MJRprogrammer) reported

    @Shawhelp The Shaw support page claims the Red Deer area outage is resolved, but even power cycling the modem won't bring it back online.

  • vyvx584 Lawrence (@vyvx584) reported

    @Shawhelp @oquangulated Is there an outage in Northern BC right now.

  • CASA46241550 Ana (@CASA46241550) reported

    @Shawhelp I want to express my absolute outrage for the lame technical support you have. I spent 2 hours on the phone with a 'technician' because I couldn't watch 7 channels, now I can't watch any, and another technician won't be here until Saturday. Are you kidding me?!!!