Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 01/15/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Symesko 🇨🇦Chris Symesko🇨🇦 (@Symesko) reported

    @mayorblaine @Sportsnet @Shawhelp It is remarkable how bad the app functions.

  • mike_rowan_van Mike Rowan (@mike_rowan_van) reported

    @Danfkaz @Shawhelp I ported two “By the Gig” lines over already. The good news is that you get 200mb of free data with a 1gb bonus for the first year. The bad news is that there is no automatic data block like Shaw had, and a $10/mb overage fee.

  • BeccaNorris18 Becca Norris (@BeccaNorris18) reported

    @Shawhelp We have no cable or internet in Garrison Woods. Is something down?

  • GlanceCapital Glance Capital (@GlanceCapital) reported

    @Shawhelp Have been on hold for over an hour just to see wtf is going on with our service

  • NecksTuber Some random Canadian (@NecksTuber) reported

    @Shawhelp my internet is down in prince George bc. What's going on its been hours.

  • StoicRomance Michael Bayalage (@StoicRomance) reported

    Internet outages before @RogersHelps bought @shawhelp: 0 in the last two years Outages since the sale: 2 in the last two weeks Eat **** @CRTCeng

  • ravenfairy13 L Ξ ᥫ᭡ H (@ravenfairy13) reported

    Hey @rogers or @ShawInfo .. whoever owns BC’s cable provider… no access to Disney+ on the Blue Curve box all day. Customer service was ZERO helpful & a waste of time. Thanks for nothing

  • rachelrutledg16 rachel rutledge (@rachelrutledg16) reported

    @Shawhelp is there a disney plus problem right now wont conect

  • The_Mrs_Ward 💐Melissa💐 (@The_Mrs_Ward) reported

    @ravenfairy13 @Rogers @ShawInfo Having the same problem! Obviously a shaw issue as when we were paying for Disney on our own, we NEVER had this problem!

  • forever604 Alayna 💜 (@forever604) reported

    @opiatedforty9 @Shawhelp @rachelrutledg16 Mine hasn’t worked since last night. I talked to someone at Shaw earlier and they told me I had to contact Disney+. I contacted them and they have a list of Shaw customers going that are having a problem and they are now working with Shaw to get it fixed