Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 03/19/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Ramnoster Petrus Lourens (@Ramnoster) reported

    @Shawhelp please help. Im not getting anyone to assist me via your whatsapp chat.

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp Shouldn't all the outlets be activated when the service is first started? It's completely blowing my mind that Shaw wants to charge customers $50/room to move their PC's/TV's around in their own home if the room has existing coax outlets already. 😱

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp Yes. Tried it this afternoon. Moved a Gateway Portal to a room that has never had a TV in it before. Box wouldn't work - support said there was $50/per each room/coax cable not activated. Mind blowing. Does the room need to have equip in it to have techs activate the outlet?

  • AlistarDark Alistar Dark (@AlistarDark) reported

    Sad night... I know I told @Shawhelp I was moving but I didn't expect the internet to die at 1am.... What am I going to do the rest of the night... :( Stupid night shift sleep schedule.

  • everlastin09 Jay B 🇨🇦 (@everlastin09) reported

    @DatBawse @TELUSsupport @ShawInfo I did this once, it was really cool finding out that neither company gave a **** about my business

  • dollyface12345 dolly (@dollyface12345) reported from Winnipeg, Manitoba

    @Bell_MTS @Bell_MTSHelps … the 8-12 app’t showed up .. late.. tells me i need a new line. MTS chat says this will happen before Nov 2?? So now no cable, internet, etc at all until then.. hello @ShawInfo.. wondering u provide service with less than a 9+ week window?

  • michelleborg72 Michelle Borg 💋 (@michelleborg72) reported

    @Shawhelp Having issues STILL in Devon Alberta .. no cable no internet & would like some help .. hope you get online soon

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported from St. Albert, Alberta

    @Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I don’t hear him. But he can call our house phone no problem

  • c_babii • Carla Luna . . . 🌙 *•° (@c_babii) reported

    Dear @Shawhelp I'd like to say "its not you, its me" but it really is you.... I need to move on from your horrible service.

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp Have been in this house for 15+ years and have had shaw equally as long. It's not new construction, the lines have been there as long as the house has been. Shaw just apparently never activated all the outlets. :/