Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 12/05/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • comp_thread Competitive Thread (@comp_thread) reported

    @Shawhelp There is certainly more going on here then they care to discuss. A quick search on the tweeter shows a lot of people experiencing similar issues but being told that there appears to be nothing wrong on their system. Update: have asked to cancel service. No resolution

  • WrpPatrick Patrick פטריק ⭐️ (@WrpPatrick) reported

    It’s -36, we can’t go out, it’s Super Bowl 🏈 Sunday, the cable shits the bed, they need to send out a technician... not until the 19th 🤬 House bound with no internet or cable... thanks for the spectacular service @Shawhelp Shaw 🙄

  • Mandaloo85 Mandy (@Mandaloo85) reported

    @Shawhelp question...my cell and ipad show full signal wifi but it is soooooooooooooo slow and takes forever to load things. What could be the issue?

  • SherriAcres Sherri Acres (@SherriAcres) reported

    @Shawhelp hi there...is there an issue in Shawnessy? Our Wifi is registering as on, but there’s no internet connection

  • JohnnyEyreTime John Eyre (@JohnnyEyreTime) reported

    Hey @Shawhelp, wtf is going on with the cable/internet signal?? Trying to watch #SuperBowl , but it keeps cutting out, except it seems when the repeating Canadian commercials are playing. In far NW Calgary. Getting really pissed.

  • failb8 Jake (@failb8) reported

    Wake up to my @ShawInfo internet being down, others in my building reporting the same thing, get forced to wait 24+ hours for a technician to “come and possibly resolve issue”. Real great, but you’ll send me letters and emails if I’m even an hour late with paying my bill. 🙄

  • _pnoy19 TTVpnoy19 (@_pnoy19) reported

    @failb8 @ShawInfo Same here! This **** happens every damn month!!

  • sleepy_jamie sleepy jamie (@sleepy_jamie) reported

    @ShawInfo your internet is garbage

  • SRGK56312353 SRGK (@SRGK56312353) reported

    @ShawInfo Gotta ask. Why is your On Demand service so bad. Missing episodes, missing series. Eg. Aussie Gold Hunters Season 4, Why in the world do you offer every episode except episode 3? Why am I paying for this?

  • BrentBu02012931 Brent Buchanan (@BrentBu02012931) reported

    @Shawhelp Would be so nice to watch the Superbowl today. Unfortunately, Shaw internet doesnt work again so I wont be watching the Superbowl. Apparently we have an outage in our area. When I go on the website it says no outages. Not impressed Shaw it's been 24 hours with no help!