Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 01/18/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • adifood1234 Adi lally (@adifood1234) reported

    Hey @TekSavvyBuzz y’all offer service my area since @Shawhelp @Comwave and primus is a rip off I would like tv and internet and home phone.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Wow horrible internet that cuts out all the time, thanks Shaw!

  • schaaptop ryan (@schaaptop) reported

    @Shawhelp major pixelation issues on TSN2 tonight .been going on for an hour. Location: Vancouver BC (downtown)

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @ShawInfo your Gig+ Wi-Fi has slowed to a crawl in parts of Lower Mainland since May 27. Your team has acknowledged there are node issues. When will this be fixed and how are we compensated. #shawinternet

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @Shawhelp Yes, it was a local re-allocation. The BlueCurve box underwent an extended startup after the power cut. Again, thanks for you prompt help. So far it seems only the one device, a headless Raspberry Pi, was allocated a new IP address.

  • TAlfred12 TJAlfred12 (@TAlfred12) reported

    @Shawhelp your service is complete garbage. Issues this long, this day and age. I’m done paying money for trash. #Shaw #ShawHelp

  • TamiCeeBee Tami C-B (@TamiCeeBee) reported

    @Shawhelp I'm wondering if you have any updates on an outage in South Edmonton?

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw sucks so much. Unusable connection more often then not.

  • stupidoilers Kevin Feterik (@stupidoilers) reported

    @Shawhelp So @ShawInfo after leaving my parents unable to communicate for 2 weeks during full lockdown you refuse to release their 40+year old phone number without charging them more money? What a garbage company... Can't wait to see how much worse it gets when you become Rogers.

  • stupidoilers Kevin Feterik (@stupidoilers) reported

    Hey @ShawInfo, you left my elderly parents stranded with no phone or internet for 2 weeks forcing them to switch to @TELUS. There was an error porting their number and you now want to charge them $100+ so they can get their 40+ year old phone number back??? Can you fix this?