Shaw

Shaw Outage Report in Napanee, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Napanee, Ontario 03/13/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • raisingarrowsX3 Gillian (@raisingarrowsX3) reported

    @Shawhelp really crappy that you didn't bother to tell @TekSavvyCSR as soon as you knew Fort Mac was out. After time wasted on the phone troubleshooting you finally let them know why internet is down so they could tell customers. Still down with no ETA. Over 12 hours.

  • chowdown chowdown (@chowdown) reported

    Crap. Internet down for anyone else downtown #yeg ? @Shawhelp

  • CharlyNews1 Charly News (@CharlyNews1) reported

    @Shawhelp @CourtFantinato Hey Jacoby, we all know how "sorry" Shaw is, but it's time to start talking reimbursement. It is time to credit all your customers for the inconvenience. I wouldn't be so perturbed with bad service had I not just completed Shaw's "outage" survey. So very very lame.

  • EvilTek666 SixSixSixPickUpStix (@EvilTek666) reported

    @Shawhelp any idea when internet service will be restored in the Calgary downtown area? Been out for over 12 hours now.

  • ckirilo 🎨Christina Kirilo (@ckirilo) reported

    @Shawhelp I lost my card that has my internet password. Can you help me?

  • JamesFM99 James (@JamesFM99) reported

    @Shawhelp @Dana_Wah You’ve been down for 12 hours should l call Telus?

  • Tuttoposto1 Tuttoposto (@Tuttoposto1) reported

    Any updates on outage in AB @Shawhelp ? Last update was 4 hours ago and no internet since 6 am.

  • garyjohal Gary Johal (@garyjohal) reported

    @ShawInfo are there upgrades happening in surrey because my wifi and home phone are not working?

  • ironfitpt PTMark (@ironfitpt) reported

    @Shawhelp We did, sadly to no help. Was an outrage in 5 streets around us. 3 hour wait!

  • xd_mck22 dustin xD (@xd_mck22) reported

    @Shawhelp I'm in the Calgary beltline and I get you guys are working on the internet. That's awesome. But I was wondering what happened. Was there an accident or something? Also, will there be any compensation for the outage? Today is one of the few days I have to game and I cant