Shaw

Shaw Outage Report in New Dayton, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Dayton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Dayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Dayton, Alberta 12/18/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ____zyy z. (@____zyy) reported

    (833)793-1026 keeps calling me but NEVER leaves voicemail. I called them back today to see who they were - it was just Shaw wanting get feedback from their customers. @Shawhelp @ShawInfo I feel like you can do better than this. Maybe don’t harass your customers with phone calls?

  • jjnnntt Janet (@jjnnntt) reported

    @Shawhelp @FortMacPete I’m located between Wood Buffalo and Timberlea so my guess is it’s part of the same outage.

  • geekteacher geekteacher (@geekteacher) reported

    @Shawhelp Internet is down in Auburn Bay, Calgary. A quick scan of WiFi network shows no Shaw networks active in neighborhood. Please fix.

  • BeNDOilers Ben🇨🇦nie (@BeNDOilers) reported

    @Shawhelp Yes I’ve tried those steps. It’s giving me error messages and the box is slow to react.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Every channel. All times of day. Sound cuts out for 1-3ish seconds. Picture sometimes breaks up. Sound comes back. Repeat at intervals from 30 seconds to maybe 20 minutes. Sometimes longer. TV box unplugged already. Problem persists.

  • AlsandairT Alsandair Toms (@AlsandairT) reported

    @ShawInfo Is everything ok? We're on our 4th internet blackout in the last 30 days or so in Langley BC.

  • WhyWonderMore Martha Martha (@WhyWonderMore) reported

    @ShawInfo Please tell Vancouver customers why their internet and landlines were down this morning. No connection for 2+ hours. Annoying enough but without any follow-up explanation, it makes us think it will happen again.

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi I was wondering if Shaw WiFi services are down ?

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @Shawhelp Yes. Everything. Other day I was told by one agent - your line has issue. The second one said - no issue. You see my issue, I’m more confused.

  • ispider_16 ispider Sandhu (@ispider_16) reported

    @ShawInfo I have the same modem and getting download speed of 12 mbps and the technician was unable to solve the problem. 😒😒