Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 11/30/2025 08:45

November 30: Problems at Shaw

Shaw is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • doncatt Don Cattani (@doncatt) reported

    @Shawhelp I am in Thunder Bay. Just noticed that about 30 Channels have disappeared from my service. I phoned earlier today and had to pay to restore the Golf Channel. Now I see that lots of channels - like CNN, are gone. Never missed a payment, never late - customer for 35 years.

  • shaolinmonks4 shaolin_monks (@shaolinmonks4) reported

    @Shawhelp can't make any call with Shaw mobile nor can anyone call me. You guys broken?

  • JulieSupple Julie Supple 🇨🇦 (@JulieSupple) reported

    @Shawhelp last few days keep getting "choppy " signal and an error message "temporary video stream error". ??? Happening on multiple channels

  • JamesGilham James F Gilham 🎥 (@JamesGilham) reported

    @Shawhelp my voicemail for 7782335006 is asking for a password. I haven’t set up a password. Help

  • allisonjones09 Allison Jones (@allisonjones09) reported

    Hey @TELUSsupport no 24/7 help? We have no internet in the house…round and around on your website and on the phone…. Service has been awful in the house for years. There are other providers out there - maybe they could help if you’re not willing ? 🤬 @ShawInfo @rogers

  • CrazySteveC Steve (@CrazySteveC) reported

    Pay $80 a month for high speed internet and get high ping out of nowhere. @Shawhelp help

  • arkanosmalkier Ron Beaudry (@arkanosmalkier) reported

    Hey @Shawhelp TV service seems to be out in North Kildonan Winnipeg. Any outages that you know of?

  • grafwheat Robert Graf (@grafwheat) reported

    @Shawhelp What is happening with regards to the poor HDTV signal for some channels in Lethbridge. Many are unwatchable

  • pastayoyo Tony Rino (@pastayoyo) reported

    @Shawhelp It’s comical really. All I can do is laugh. Went to @ShawInfo store in chinook to buy mom’s new cellphone as instructed. Couldn’t. I’m authorized on the cable phone side. But not on the mobile side. Seriously. So what next? Back to the customer service spin cycle? Hilarious eh?

  • Toddske Toddske (@Toddske) reported

    Anyone up at @Shawhelp??? Internet seems to be down in Thickwood in #ymm