Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 02/19/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LoudMthBrownGrl Loud Mouth Brown Girl (@LoudMthBrownGrl) reported

    hey @Shawhelp ? I just rebooted my box and the cable on channels 54, 9, and 57 are scratchy AF again, can y'all help? it's definitely not the box, just rebooted EVERYTHING

  • craigwmiller Craig Miller (@craigwmiller) reported

    @Shawhelp I need some escalation assistance with a mobile account problem that 3 phone calls and a visit to a store haven't seemed to help. I want to give Shaw more money but it seems Shaw doesn't want to take it. Who can I contact?

  • k3yj G. Angel (@k3yj) reported

    @LoudMthBrownGrl @Shawhelp I'm having the same issues with a couple of channels such as Slice. Completely jumbled up, picture is broken with pixels and other images. At times completely unwatchable. I've done a box reset. What's going on?

  • musicyouhavent1 nastradumbass (@musicyouhavent1) reported

    @Shawhelp Spoke to your new agent and got nothing but more lies. An absolutely despicable company. I cannot believe anyone would treat their customers this way. Never again

  • Mandaloo85 Mandy (@Mandaloo85) reported

    @Shawhelp hello! boxes are all freezing/going pixelated. Can someone advise if there are issues in my area? I have sent a DM with my address. Thanks!

  • brett_c_b brett b (@brett_c_b) reported

    @Shawhelp I left shaw last year because of how bad the wireless internet was. Just moved and switched back to shaw, the wifi is worse than before and the blue curve app doesn't work to try do anything advanced as logging in to the modem refers me to a broken app.

  • vickilaszlo vicki 🇺🇦 (@vickilaszlo) reported

    @Shawhelp We’ll try again. But out neighbour is having the same issue. And she spoke with tech support.

  • janherms Jan Hermoso (@janherms) reported

    @Shawhelp any issue in Langley area? V3A 3R9. This is the fourth time that the internet drop. Flashing orange on my shaw wifi box.

  • jong9548 JonBoy (@jong9548) reported

    @Shawhelp my internet seems down. Is it just mine? Or ?? T5P

  • riula Romeo Iula (@riula) reported

    @Shawhelp I called regarding an internet issue. It was determined that there is noise on the line, and a technician would need to be sent out. I was told I would receive a call when your ability to schedule a technician was restored. It’s been over 24 hrs and no call. Ya’ll ok?