Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 12/11/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp That's just a convenient excuse. If you were so inclined you guys could look me up in your internal database and just reach out on the basis of doing a 'wellness check' on my customer satisfaction to ensure you got the right customer. Don't worry, I won't hesitate to ID myself!

  • ZeegersTV Zeegers (@ZeegersTV) reported

    MORE PACKET LOSS @Shawhelp SURE LOVE THIS SERVICE RIGHT NOW.......

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp And I'm continuing to tweet as I believe the level of support that you've provided me today was unacceptable and Shaw needs to be publicly called out for this on the basis that public perception seems to be the only way to ever bring about change in 'too big' organizations!

  • thelord187 TheLORD (@thelord187) reported

    @Shawhelp what is going on with the connections lately? Any issues NW Sandstone? Been dropping randomly for days #NotaRouterissue #ImaNetworkEngineer #Steamed

  • happynigel_ happynigel (@happynigel_) reported

    I pay @ShawInfo 100% of the time for 90% service and they definitely don't care.

  • mid_isle_guy mid_isle_guy (@mid_isle_guy) reported

    @Shawhelp No audio on Beijing TV (552 on Arris box) for past few days in Nanaimo. Tech support advise known issue.....any idea when known issue will be resolved? Thank you for any info.....

  • HealingVisionz Geordie GreenHeart - green hearts spread out (@HealingVisionz) reported

    @iPhoneinCanada Now maybe @ShawInfo and @FreedomMobile will support the #cowichanvalley

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp Consider this a 'test' to see if Shaw still has the "CAN DO" and "CUSTOMER FOCUSED" values it espoused way back in the day when I worked there! I'm not reaching out again. I tried. You didn't listen. Now I'm on Twitter. If you guys want to reach out to me I'm happy to chat!

  • Fermitthakrog8 Lance Leonard (@Fermitthakrog8) reported

    @Shawhelp That isnt wifi... it is your mobile network connection.

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp @FreedomMobile P.S. I used to be proud to be a Shaw customer in that when I spoke to an agent they were always a fellow CDN. The folks I spoke to today in Belize were earnestly trying to do their jobs but honestly they just don't understand my circumstances or needs the way a fellow CDN would!