Shaw outages and service status in Niagara-on-the-Lake, Ontario
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Niagara-on-the-Lake, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Niagara-on-the-Lake, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda B (@smandaleeb) reported@Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...
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Vanessa (@Noosiekins) reported@Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!
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Lori Bird (@lorianebird) reported@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
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OC_2030 (@oc_2030_vision) reported@Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.
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Dave (@Danrek77) reported@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
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Quinn Mason MD (@boondocksdoc) reported@Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.
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Chris Sigurdson (@sigurdson_chris) reported@Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?
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Ugabug (@MaryPChipman) reported@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?
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Dave W (@penskefile79) reported@Shawhelp I need help. My cable keeps cutting out - to the point I can’t watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. I’ve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.