Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 12/12/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • r_anonx ri (@r_anonx) reported

    Also I switched to @ShawInfo less than a month ago and my wifi cuts out AT LEAST once a day and needs to be restarted. I was with Telus before this since 2015 and never once did my wifi cut out so going back to them ASAP my Gpa can’t tolerate this lmfao

  • shannie67 scole (@shannie67) reported

    @Shawhelp Her name is Caleigh and I don’t have an account - used to - now I know why I cancelled! She was awful and rude! No care at all!

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @Shawhelp noticing internet slow last couple of days did Shaw speed test this morning 3 times & barely make 400 download speed. I'm paying for internet 600 shouldn't I bee getting nearer to that. Yes using wire connection to Shaw wifi/modem

  • Mi780M John Bender (@Mi780M) reported

    @Shawhelp I must say; what happened to this world where companies actually cared about customer service and loyalty. Been a customer for over 30 yrs, never missed a bill payment and I get the run around.... no cable, no internet for two weeks and you say wait another week.. SMH!

  • crane_monkey Clint Tomanek (@crane_monkey) reported

    @Shawhelp Just sent a DM about slow internet in south-central AB. Please advise.

  • Toddske Toddske (@Toddske) reported

    not to sure if @Shawhelp is having a hard time adapting to the pandemic, but their customer service has been absolute **** since COVID became an issue.....been using their website chat feature for 2 hours now and I'm on my 3rd agent that can't seem to communicate very well...

  • 10piepiek PK (@10piepiek) reported

    @Shawhelp i forgot my bluecurve and will need to reset, but I can't find instructions. Can you help?

  • MrChrisInnes Chris Innes (@MrChrisInnes) reported

    @ShawInfo hello! I’m trying to host a computer game but I’m not discoverable to users outside of my network. I’ve tried disabling the firewall, on the router and on my computer and no dice. Is it a port issue?

  • uniquelyb143 Bee 🇿🇼 (@uniquelyb143) reported

    Not me unable to do my online course cause @ShawInfo internet has been down for over 24 hours🤧 @Shawhelp yalll plz😭

  • pleavin Victoria Pleavin (@pleavin) reported

    @Shawhelp internet outage in West Calgary. Any idea why or when it will be fixed?