Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 01/19/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenWSullivan Karen Sullivan (@KarenWSullivan) reported

    @Shawhelp @shawhelp @shawinfo No resolution on this. Important for remote workers to be aware of Shaw’s poor service levels. Offline for 3 days in Shaw’s home base not okay.

  • moverguy Dennis 🇨🇦 Living the Dream (@moverguy) reported

    @bc_news_addict @Shawhelp Not in Vancou either. Total shut down. Wow. Following Rogers trend I guess

  • DDeleet Don Deleet (@DDeleet) reported

    @ShawInfo @DonnieandDhali Shaw couldn't pick a better morning to be down wtf!😡

  • Lidsville Lindsay Brown (@Lidsville) reported

    What do you call lying that is demonstrably lying and everyone knows it's a lie but they boldly do it straight to your face? That's the age we're in. Dix & Henry are a bit like @shawhelp telling everyone in Nanaimo who's without TV and internet today that there's "no outage."

  • matpVI Mat Wright - Mask up - You don't want covid or pox (@matpVI) reported

    Hello @Shawhelp - are you having TV problems in Nanaimo? All channels coming up with 'Unavailable, Try again' Internet intermittent as well

  • KarenWSullivan Karen Sullivan (@KarenWSullivan) reported

    @shawhelp 90 min on the phone with your call center to be told the modem needs replacing, will take 2 days to get a modem in Calgary, 3 days for a technician, that Shaw has no one who addresses customer concerns & no option to pick up a modem. Worst customer service ever.

  • suz2772 S u s a n 🇨🇦 (@suz2772) reported

    @bc_news_addict @Shawhelp They keep tweeting there's "no service outage reported" in every area where people are TELLING them there's no service. Omg.

  • pattystewartcan patty stewart (@pattystewartcan) reported

    @ShawInfo having no TV service here in Vancouver. What's up?

  • TeresaT3 T-squared (@TeresaT3) reported

    @Shawhelp…was just on the phone with Shaw support. He told me the tv cable outage was Canada wide. I have no cable but have internet and phone.

  • DrewTedd Andrew Tedd (@DrewTedd) reported

    @ahung @Shawhelp S.E. Calgary, same issue