Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 12/25/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • VISHALPRASAD VISHAL PRASAD (@VISHALPRASAD) reported

    @Shawhelp The internet outage is also affecting North Edmonton.

  • so___ber mad scientist (@so___ber) reported

    @Shawhelp I was promised a $0 mobile plan when I signed up for shaw home but now I know being asked to pay $10 per month. I ordered the SIM cards the same time that I got the connection but Shaw never delivered them even after asking again.

  • mrkaswa mr kaswa (@mrkaswa) reported

    Maybe Shaw did something behind the scenes. Or perhaps the tech guy after the tech guy after the tech guy (yes, it took 3) after tweeting to @shawhelp's "refreshing of the tv boxs software" finally did something for a change, but my box didn't lose signal during the game!

  • Inline4photo Shane V (@Inline4photo) reported

    @Shawhelp Thanks Tom. Update page is still vague. Do you have any real information that can maybe save my job? This long of an outage maybe doesn't deserve another generic response. Seems to be a lot of residents feeling this effect.

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    Curious if anyone else in #ymm has been having issues with @Shawhelp internet in the last week, even more so in the last 24 hours? #rmwb

  • abredohl Alyssa Bredohl (@abredohl) reported

    @Shawhelp my internet has been down all morning. I’m trying to work from home and hotspotting is not ideal for video calls. This happens often. I have done all the troubleshooting tips.

  • TherealBapu Jimbo (@TherealBapu) reported

    @Shawhelp Hey are you guys having an outage tonight. None of my tv work. Wtf is going on. I tried online but nothing is working. You guys don’t have 24hr customer service. Is this a joke.

  • 604Hagarr Hagarr (@604Hagarr) reported

    *update* still not working. And @Shawhelp can’t revert modem. @TELUS I’m a free agent looking for a new team

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    @Shawhelp Already on that -- I'm getting a survey to see who else is having these issues. Your service has been beyond terrible. It goes down between 3pm and 8. Ready to punt it for something reliable.

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @Shawhelp Any problem with CBC French, 801 on BlueCurve? Has not worked all morning, and now into the afternoon. Other channels were out earlier.