Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 01/25/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • lgman83 John (@lgman83) reported

    @Shawhelp @ShawInfo Arrived at property 1:59, your tech: Tony told me I was late for my 2:00, was rude & didn't follow covid safe distancing. All this after Apr12th no show made me wait 2h before calling back to cancel. #shawsucks #unprofessional

  • ThisDoorOpens FourtyTwo (@ThisDoorOpens) reported

    Looks like @ShawInfo (shawmobile) is the only reliable svc rn in Canada. All of the others are experiencing technical difficulties. #cellsvc #canada #outage

  • albermarle99 rosssboys (@albermarle99) reported

    So basically #rogers shutdown half the #canada cell phone service today and we going to let get bigger with the @ShawInfo takeover. Not a smart strategy #canpoli @CRTCeng

  • gregoryj_clarke Gregory Clarke (@gregoryj_clarke) reported

    @Rogers @Fidomobile We regret signing with Fido/Rogers. Refunds for this long outage should be in order. I sure hope that the CRTC denies your takeover of @ShawInfo. We don’t want you to ruin a good thing.

  • SC0RPI0NWARRI0R scorpionwarrior (@SC0RPI0NWARRI0R) reported

    @CRTCeng @Rogers @ShawInfo this an example of why this buy should not happen, a country wide outage for rogers can only be made worse if shaw's customers were part of rogers right now #stopthemonopoly #lowerprices

  • BrendonWhatley Bee 🐝 (@BrendonWhatley) reported

    @Shawhelp is there an outage downtown Calgary? Internet hasn’t been working for a few hours now

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • sharonaleh Sharonaleh (wear your mask!) 🔯🌱🇨🇦🌈 (@sharonaleh) reported

    @musicbaum @ShawInfo My deepest condolences for your loss. These companies can be such insensitive schmucks. My insurance company was beyond rude to me after my Mom passed. They don’t care about anything other than $$. What matters is being with your family now 🙏🏼👍🏼 (shame on them tho).

  • albermarle99 rosssboys (@albermarle99) reported

    So basically #rogers shutdown half the #canada cell phone service today and we going to let them get bigger with the @ShawInfo takeover. Not a smart strategy #canpoli @CRTCeng

  • StefanJonasson Stefan Jonasson (@StefanJonasson) reported

    As Rogers presides over a nationwide service disruption, can we agree that the Rogers-Shaw merger shouldn't be allowed? @Rogers @ShawInfo