Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 02/20/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @gfliverpool9966 @Shawhelp Is it mostly SN360 and freezing/glitching on some other channels? Been an issue for us since November. They keep telling us to call techs. Techs keep calling head office and are told it’s a known issue. Offered a credit in April, never saw anything on my recent bills.

  • blizzard44ca Carol Mulder (@blizzard44ca) reported

    @Shawhelp Thank you. The Exchange issue seems to be resolved now.

  • Patches439 Zero439 (@Patches439) reported

    @Shawhelp is there internet issue this morning my gaming keeps dropping out mid games.

  • bagholderco bloc columbia (@bagholderco) reported

    @Shawhelp My internet just went down in Richmond, any reports of an outage there?

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp I have a problem with my email account. I phone and have no idea what the man is saying. He has a very, very thick accent. Why do you hire people to field calls for customer service that one can not understand?? #poorcustomerservice #communicationiskey

  • Dongo_Junior WangChung2Nite (@Dongo_Junior) reported

    @cenobyte3 @Shawhelp Webmail is working, just activesync on the IPhone having issues.

  • MrWickDoe Real ones know (@MrWickDoe) reported

    @gregobr @AnthonyLacavera Is with 5G as we all know @ShawInfo did not buy any spectrum for them cause they damm well knew they was gonna sell and did not want to provide any form of help just in case they had to sell. But really 5G is okay. Ppl want lower prices and good coverage n great roaming plans.

  • WhiteRabbit963 White Rabbit 🍥 (@WhiteRabbit963) reported

    @Shawhelp Your chat agent said that you couldn't fix the above issue, you're not affiliated with Twitter, and then he ended the chat.

  • clmoore50 Cheryl Moore (@clmoore50) reported

    @cenobyte3 @Shawhelp I’m having issues with Exchange for my Shaw account on my iPads and iPhones today, started yesterday but I thought it was my husband not doing something right on his iPhone.

  • norm_cher cheryl holmgren (@norm_cher) reported

    @Shawhelp This is the living room box not working waa what I meant..