Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 01/12/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Benita_Lee Benita Lee 🌺 (@Benita_Lee) reported

    @Shawhelp When watching PVR recordings from my Blue Curve box, the audio and video often don't match up... how to fix this?

  • MeldaDole Dole 🦊 (@MeldaDole) reported

    My @ShawInfo internet that I pay 105$/mo for has been down for over 24 hours. 🙃 Everyone else in my town too. It's disrupting my business at this point and I just wanna complain out loud. 🤧

  • IyerNitya07 Nitya (@IyerNitya07) reported

    @Shawhelp Extremely disappointing. No Internet for 3 days because of outage. Customer service cooly tells to cancel service if that's what we want. Without any Internet customers are still asked to pay $300 for cancellation when they decide to choose a better service like Telus.

  • heatherdb1 heather 💙💛 #nevervoteconservative (@heatherdb1) reported

    @Shawhelp your website says southdale outage resolved, but I’m sitting here with no internet saying otherwise. First Rogers. Now shaw. Ridiculous.

  • Deasmom LR🌵🐈🌈💉🧡🇺🇦AU (@Deasmom) reported

    @Shawhelp need help resetting Shaw mail password. I need to input security code but I’m on a cruise and can only have one device on wifi

  • heatherdb1 heather 💙💛 #nevervoteconservative (@heatherdb1) reported

    If @Rogers and @ShawInfo ever merge…it’s going to be baaaaaaaad. Outages all day in my neighbourhood and now outage for the next 4 hours for “maintenance”. Such bs.

  • heynicodee nico | in the dawn of light, to the blackest night (@heynicodee) reported

    @Shawhelp can’t find any outage info online - we’re in a blackout in Surrey BC - any news anywhere?

  • BarryStrader Barry Strader (@BarryStrader) reported

    @Shawhelp It was far too late for help at that point. I was watching a recording of an event that happened many hours earlier. We have had many issues with our wireless Curve boxes and PVR recordings not working. The old Gateway boxes were much more reliable.

  • istaphoto Kris Schofield 🇨🇦🇫🇮 (@istaphoto) reported

    Thanks again @Shawhelp for your completely unreliable service. No internet again. It’s great when you work from home. Hello @TELUSsupport we are calling today.

  • TonyStenner Tony STENNER (@TonyStenner) reported

    @Shawhelp do you have a service outage in surrey, bc?