Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 03/16/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GarthBuckingham Garth Buckingham (@GarthBuckingham) reported

    Another hour online with @Shawhelp trying to solve a three week long wifi issue that a tech and his supervisor identified as “interference at the road box”. She reset the modem and bla bla bla. Worked great for an hour then boom 37kbps!!!! Just waiting for someone to care!! #help

  • Oxide08_TTV Oxide08 (@Oxide08_TTV) reported

    @Shawhelp Ive already been talking to a senior tech. The online tech support and phone support is 100% useless. Its a waste of time for me to even bother talking to them. When I explain this isnt my issue, I get talked to like im an idiot and dont have any idea what im talking about.

  • tr89 Tessa Rowland (@tr89) reported

    @Shawhelp is there an internet service outage in Downtown Vancouver? Your page isn’t showing any outages, but having issues connecting.

  • gettingthereqk Gordon Kamitomo (@gettingthereqk) reported

    @Shawhelp Have gone thru this and still no connection - will wait until later to see if I get connection back - have already had a tech out last week and he couldn't find anything wrong- signal was good.

  • dann232 Dan (@dann232) reported

    @KrBear @Shawhelp Also have an outage in Hidden Valley. Chat said there is an unreported outage.

  • HawtingSarah sarahjhawting (@HawtingSarah) reported

    @Oxide08_TTV @Shawhelp Oh boy again? SHAW FIX YOUR ****. This has been an ongoing issue for years.

  • singh_sp colored pencil (@singh_sp) reported

    @Shawhelp It's been more than 1 month. I have been struggling with the Shaw internet. Not sure if you know ppl do work from home these days and it affects my job. How can I escalate this issue & if u r unable to fix pls let me know & void the contract. Isn't it that simple??

  • KevinJBowers Kevin Bowers (@KevinJBowers) reported

    @EmergencyInfoBC @Shawhelp The emergency broadcast test today seems to have knocked my Shaw Gateway offline for a minute before very briefly flashing the emergency message on the TV (too quickly to read). Looks like this needs some more work/testing.

  • byMissMisa Nermisa in Edmonton (@byMissMisa) reported

    Dear @Shawhelp you suck, After years of dealing with you, the agent that helped me was not only rude but seems like your staff seems not to care about your customers at all. Than provides me with one price than another.. worse service/experience EVER! Sincerely, Nermisa

  • Jacques_Putter Jacques Putter (@Jacques_Putter) reported

    @ShawInfo @Shawhelp Please update your service outages for Vancouver Island so we can get some updates and ETAs for Sidney? #outage #nointernet