Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 02/12/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jjnnntt Janet (@jjnnntt) reported

    @Shawhelp @FortMacPete I’m located between Wood Buffalo and Timberlea so my guess is it’s part of the same outage.

  • delegara Noa @ RIP my sweet angel (@delegara) reported

    @Shawhelp I'm trying to talk to tech support and they're claiming there's no outage in my area.

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp I can't sign into Netflix on one of my cable boxes. I can sign into it on any other device with the same email and password but not the shaw box. It can't find the account Help? I don't want to change my password

  • delegara Noa @ RIP my sweet angel (@delegara) reported

    @Shawhelp I am connected with tech support and they don't seem to know what they're doing.

  • SussexGeezer Chris Tye (@SussexGeezer) reported

    @wineOH77 @Shawhelp It seems to be a general power outage.

  • JigReeper Code Red 🇨🇦 (@JigReeper) reported

    Hey @ShawInfo My internet has not yet been restored, despite the tech website saying the widespread outage has been fixed

  • NeerajShali Neeraj Shali (@NeerajShali) reported

    @ShawInfo just wanted to let you know that your services are pathetic and for a 300MBPS plan you provide 15MBPS speed and every time your support team wants us to be hardwired. So just wanted to confirm can you hardwire my Phone and IPad to your Modem (Junk Box)?

  • HollyHLynn Holly (@HollyHLynn) reported

    @Shawhelp Outage in St. Clements Manitoba. Over an hour of no service.

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @ShawInfo @Shawhelp it’s been 1 weeks since I have got on GIG + internet. Your team says speed varying between 700-800 is acceptable? I see only 400 🙄And yeah, you haven’t adjusted my bill even! Any fix? Or buyer remorse route 🤷

  • HollyHLynn Holly (@HollyHLynn) reported

    @Shawhelp I talked to a Shaw representative and they told me there IS an outage and I'm currently waiting for it to be fixed. I have screenshots to provide. And I don't see any Shaw trucks in my area. I have troubleshooted, and the outcome was outage.