Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 02/14/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MrGozno GOZNO (@MrGozno) reported

    Looks like @ShawInfo has competition for worst customer service of 2020 with @ServiceCanada_E @ServiceCAN_Joke

  • marjorie_pelkey midge🌻 (@marjorie_pelkey) reported

    @ShawInfo Been 3 months of trying to fix my internet and nothing is working. I’m so close to transferring to a different provider, i’m so tired of my internet either cutting out or not working for video games. Im just trying to enjoy my winter break after a stressful year.

  • sarahconnorjohn Sarah (Potstocks) (@sarahconnorjohn) reported

    @Shawhelp Big thanks to your online support. I didn’t get the price reduction I wanted but looks like my account issues were fixed. My internet has been running fine today! Thank you!

  • bourbondave_ca dave (@bourbondave_ca) reported

    @Shawhelp is there an outage in the Highlands (just outside Victoria). We’ve got no TV or internet but nothing is listed on your support page.

  • ArmisArmy Eric Armitage (@ArmisArmy) reported

    @Shawhelp Argh. Just wanted to speak to a human so I didn't have to type out the answers to the multitude of questions over chat. Scheduled 2 callbacks so that they would be "ready" to speak to me but had to hang up after 20+ mins of being on hold both times when THEY called me.

  • KostasKritsilas Kostas Kritsilas (@KostasKritsilas) reported

    @Shawhelp Don, our Wifi is unstable due to too many WiFi networks being on the same channel. We are on 300MB/sec and a Bluecurve Gateway. There are 6 WiFi networks on 2.4GHz Ch1, and 5 on 5GHz Ch155. How do I change the BlueCurve Gateway's WiFi Channels?

  • opiatedforty9 Santos L Halper (@opiatedforty9) reported

    @Shawhelp need assistance with wifi issues

  • GG2310 G (@GG2310) reported

    @Shawhelp hi any outages in the Langley area around 21653 Fraser Highway? Internet seems to be down. Please advise. Thanks

  • kiwigummy Kiwi (@kiwigummy) reported

    @Shawhelp is there any outage in AB? Internet has been on and off whole day

  • bourbondave_ca dave (@bourbondave_ca) reported

    @Shawhelp @Johnnie_Balls @shawhelp The outage is listed on your site as Gordon Head. What is the actual area being impacted?