Shaw

Shaw Outage Report in Niagara-on-the-Lake, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Niagara-on-the-Lake, Ontario 01/18/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraG333 Laura G 🇨🇦 (@LauraG333) reported

    @Shawhelp I lost most of my channels. When I go on them it either says I'm not authorized or I have to subscribe. I've lost all my local stations and Crave. I read on your site that there is an outage and you guys have to refresh my boxes from your end. Can you please help?

  • Bo_44 Bo_44 (@Bo_44) reported

    @newfiehun Yea they told me it was fine @Shawhelp ... mine works today but ... the service is poor at best

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @Shawhelp Well I DM @Shawhelp @ShawInfo over 1 hour from request a DM .but No ******* responses it this the way treats customer of over 20 years ..

  • edgemontmom Jill (@edgemontmom) reported

    @Shawhelp your website says there is an outage in Alberta, Moosejaw and Saskatchewan- black screen or subscription message - fix in progress. Why are you not advising people?

  • YYCYaThere YYCYaThere (@YYCYaThere) reported

    @nenshi Shaw needs to step up their game ... there are always connection issues...waiting eagerly for Telus to come to our area @Shawhelp

  • askrickdotcom Rick (@askrickdotcom) reported

    @YYCCowboy @Shawhelp Go My Shaw account>>>Manage TV>>>Trouble shoot>>>refresh Channel list. Worked for us.

  • ki3 Beth (@ki3) reported

    @Shawhelp Called your support number and it’s a 2hr wait

  • lrlwry 🇨🇦Laura Lowry (@lrlwry) reported

    @Shawhelp @770CHQR I am in SE Calgary and having a similar issue. Chanels are not available or says not subscribed to.

  • tundrascott Tundra Scott (@tundrascott) reported

    @Shawhelp @eephac yeah. This link is broken too

  • SwiftySr Douglas D. Swift (@SwiftySr) reported

    @ShawInfo your customer service is appalling. Telus has been calling regularly. Time I listen to what they have to say