Shaw outages and service status in Oshawa, Ontario

Problems in the last 24 hours in Oshawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Oshawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stacey brotzel (@staceybrotzel) reported 8 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 9 minutes ago

  Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

• 
  OC_2030 (@oc_2030_vision) reported 11 minutes ago

  @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.

• 
  OC_2030 (@oc_2030_vision) reported 11 minutes ago

  @Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.

• 
  Drimint (@RisenRealm) reported 16 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  R@X (@RiseN_Guard) reported 16 minutes ago

  @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

• 
  j a (Puffin) (@P_u_f_f_i_n_) reported 20 minutes ago

  @Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.

• 
  Lt (Retired LAPD) Frank Columbo 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@jsam10983741) reported 21 minutes ago

  @RhonaRaskin @RogersHelps @Shawhelp I feel your pain. I’ve had cell issues for some time. It’s not my phone but Roger’s. Text messages are delayed and/or I don’t receive them. And my phone defaults to Edmonton time? When I dealt with Shaw previously issues were better resolved and promptly.

• 
  Hexadus (@Mr_Hexadus) reported 26 minutes ago

  (Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...

• 
  DeeJayCee (@DJcraw4d) reported 26 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?