Shaw

Shaw Outage Report in Pemberton, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pemberton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pemberton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pemberton, British Columbia 03/19/2026 03:45

March 19: Problems at Shaw

Shaw is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BeamerPhatty Beamer (@BeamerPhatty) reported

    @beverage15 @Shawhelp Day 6 going on 7 for me. Had the tech come out this morning and just stare at the modem hoping it would work for about an hour before he said it is a backend issue and I will get a call or msg saying when my modem is finally activated

  • JasonAMcLean Jason McLean (@JasonAMcLean) reported

    The customer service provided by Shaw @Shawhelp is ridiculous. Ask for a bit of understanding and you get zero. If you are with Shaw or thinking about going to Shaw I highly suggest you rethink your options. Telus, Bell and Rogers look mighty attractive right now.

  • TiloSSO Tilo (@TiloSSO) reported

    @beverage15 @Shawhelp same here (equipment activation issue) Old modem broke (hitron) , Shaw tech tried to activate refurbish hitron with no luck. Says backed issue. Great for WFH!

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported

    @Shawhelp changed movie and tv ratings to get a tv show that’s on VOD but it’s not working what am I doing wrong

  • bobuszee Busayo Ojo (@bobuszee) reported

    @Shawhelp I am still waiting for a call back from your support team since yesterday but nothing

  • always90four Ryan Hank (@always90four) reported

    @Shawhelp our wifi/blue curve has been in and out all afternoon. Is Kelowna having issues?

  • bobuszee Busayo Ojo (@bobuszee) reported

    @Shawhelp How convenient to say your support team will reach our to me to fix issues on your network but no ETA. 24hrs downtime still no call. Your #CustomerExperience sucks

  • TherealBapu Jimbo (@TherealBapu) reported

    @Shawhelp What why would I need support now. The system came back on this morning. I am just wondering how is that you guys don’t tell your employees that we’re having a system shut down. Had I not checked to see this I would probably still be working on my cable box trying to fix it.

  • simonlolliot Simon Lolliot (@simonlolliot) reported

    @Shawhelp Thanks for the reply! I've tried all of those. The internet just seems to cut out for 10min and then start up again. Both wifi and plugging directly into the router. No outages reported in my area (UBC) and no previous issues either

  • gqpalmz gqpalmz (@gqpalmz) reported

    @HappinessTrying I’m having the same issue with Bluecurve. All other apps are working fine with Chromecast so it’s most likely a Bluecurve issue. Maybe @Shawhelp might have a solution