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Shaw Outage Report in Pemberton, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Pemberton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pemberton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 53% Internet (53%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • closetag
    Closetag (@closetag) reported

    @Shawhelp @thyzoburt So you’re telling people it’s still a ‘hydro related problem’; does that mean your techs aren’t able to work on it yet? Hydro says weeks or months to return power to fire destroyed site. If it’s still a hydro related problem your time frame makes no sense.

  • nicksimard
    Nick Simard (@nicksimard) reported

    @simon_ook @bchydro I don’t get why a power outage in a relatively small area (149 people affected) means that I don’t have Internet kilometers away from there. Does @Shawhelp not have backup measures for this sort of thing? No other way to restore service?

  • etomboulian
    Evan (@etomboulian) reported

    @Shawhelp @yogafan26 Can you guys just install a new damn router outside the affected area? Waiting on hydro is not a valid excuse at this point. Give us an ETA so that people know when they can wfh again. I hope bill credits are forthcoming.

  • Tentaskyr
    🐙Tentaskyr 🐙 (@Tentaskyr) reported

    @LoyalWolfy @Shawhelp My internet is still throttled down to 14mbps down and 17mbps up. Paying for their Fibre+ plan of 1gif down and 100mbps up.

  • etomboulian
    Evan (@etomboulian) reported

    @Shawhelp BCHydro lists the power outage due to the fire in Langley as restored now. Can you provide an update to us as to why your service is not restored yet? - "Once hydro is restored, services in the area should begin working." - doesn't seem to be a true statement..

  • RaleighClair
    Rockets88 (@RaleighClair) reported

    @Shawhelp @thyzoburt The live chat is zero help.

  • sc2019de
    porygon (@sc2019de) reported

    I would recommend that all Canadians avoid @ShawInfo ’s internet service. In a pandemic requiring WFH, their Blue Curve crashed and cannot be repaired until Saturday. I would lose my job. I am seeking alternate internet arrangements.

  • kevinbrash
    I feel like a potted plant. (@kevinbrash) reported

    Why yes my internet (hi @ShawInfo !) Has been down all day and my phone and my tv but luckily I have 10 GB of unused @TELUS mobility data b/c of Covid. (P.S. don’t @ me Crown Monopolies).

  • tonygoog
    Anthony Guglielmucci (@tonygoog) reported

    @Shawhelp What's the status for the outage in Langley BC yesterdays link to the update page isn't working any more.

  • MrHackersHouse
    Jeff Hacker (@MrHackersHouse) reported

    No home phone, no TV, no internet, no Alexa, no smart lights, no cell data (Shaw network is garbage). Up your game in Walnut Grove @Shawhelp #shawoutage