Shaw Outage Report in Pemberton, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Pemberton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pemberton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• ShanMcElroy (#HandsOffMyPension) (@ShanMcElroy) reported 4 minutes ago

  @Shawhelp please help. Do I wait until you have fixed the problem or do I call and have you reset? I’m in south Edmonton. No cable all day. Please provide information.

• Greg Nicholson (@Gregeezer) reported 5 minutes ago

  @Shawhelp I realize you’re likely a bot, but was merely pointing out that under locations for service outages in Saskatchewan it says “Alberta, Moosejaw (sic) and Swift Current”. Channel refresh is currently unproductive.

• Desiree Bergen (@mrsmellark21) reported 5 minutes ago

  @Shawhelp @Shawhelp I eventually got on live chat instead and actually found someone who was willing to help, so they managed to help me remotely. Thank you though.

• brad cunningham (@badcandy14) reported 8 minutes ago

  @Shawhelp having issues with our tv what number do you need account number if so account number is 029-0265-0502

• Susan Schulmeister (@SueSchulmeister) reported 10 minutes ago

  @Shawhelp Can you confirm outage on 800 Ranch Estates Place NW, Calgary along with expected time to resolve?

• 06yellowvette (@06yellowvette) reported 15 minutes ago

  @Shawhelp Shaw has the worse customer service i think I've ever come across, 2 hour wait time is ******* bullshit,i can see me switching to telus even though they aren't any better

• JasonP (@bringitalldown1) reported 18 minutes ago

  @Shawhelp Why do you not have a contact phone on your support pages? You make it extremely inconvenient to even attempt contact. Just refresh the whole network. You guys screwed it up and now we have to spend the time to get it fixed. BS.

• Douglas D. Swift (@SwiftySr) reported 18 minutes ago

  @ShawInfo your customer service is appalling. Telus has been calling regularly. Time I listen to what they have to say

• Stanford Dsilva (@StanfordDsilva) reported 19 minutes ago

  @Shawhelp I’ve been unable to connect to my internet since this morning and have been trying to get technical support but have been waiting for 2 hours now. I’m unable to work today because of this. Can you please help?

• G (@VancouverBlues) reported 20 minutes ago

  @Shawhelp Do you have a direct number for your Customer Retention dept? Also, if I don't get what I am paying for, can I cancel the contract you locked me into? And, did you use the pandemic to lay off good staff? Why no overnight tech help while you advertise that you have it?