Shaw Outage Report in Pembroke, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Pembroke, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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mr kaswa
(@mrkaswa) reported
@Shawhelp TV has gone down, looking like a result of no internet. Modem.happily flashing yellow or orange, whatever that is. All boxes have been un plugged and plugged back in. Central City area Surrey. Internet based TV is better, why?
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🇨🇦 Erin*YES im still wearing my mask*Kucharski
(@ThatFunHouseGal) reported
@Shawhelp good morning! Over a month ago I requested via a FB form for someone to call me regarding my value plan. It expired at the beginning of Sept. No call. Tried the chat in the app - it was a joke, got nowhere Can you help me? #anirritatedcustomer #yeg
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TheDude abides
(@Shutup_Donnie) reported
@shawhelp @shawdirect Spent 40 minutes in chat with support getting me to check internet speeds until I got a result he liked. Didn't help and I still lag and can hardly load videos/gifs. Great customer support #shawinternet #shaw #useless
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JonyDice
(@mefisto82) reported
@Shawhelp Awful quality there isn't a day in the wifi signal fall down I though making and upgrade in the speed but even making that doesn't work and your instructions in the link are useless.
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Bruce Shad
(@wingsnation) reported
@Shawhelp my voicemail is broken and none of your staff knows how to fix it, this is what happens when you don't train your staff
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Chris S
(@Sztuman) reported
@Shawhelp installed blue curve. should be called brown curve. works like ****. four interactions with shaw to get it to work and today they curve off from support chat.if this message fails to work back to telus which worked flawless.
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Dale Rempel
(@grandmatwins_) reported
@Shawhelp I want to cancel my Crave movies and HBO on October 6
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Faiola Charmeine
(@FCharmeine) reported
@Shawhelp Actually I do have a question. Changing channels is extremely slow. In fact it looks like the tv is frozen. What can I do?
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mr kaswa
(@mrkaswa) reported
@Shawhelp I know your do, and that people are working at fixing it, the fellow is back at that box for a third time just now. But there are so many problems with Shaw lately, that I feel the need to tweet more about it. I'm not using your handle though since the issues are not yours.
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mr kaswa
(@mrkaswa) reported
@Shawhelp Is that the @shawhelp morning crew, or are you expecting this trouble to take until. tomorrow to fix? How hard can it be? Where was the last place the signal worked? Go forward from there, it's a 1/2 square block area.