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Shaw

Shaw Outage Report in Pembroke, Ontario

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pembroke, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • kmiddley
    Kirsty Middleton (@kmiddley) reported

    @Shawhelp I like how you leave the @CRTCeng out of your reply. I’m sure they already know how bad your reputation is.

  • Tortacular
    R y a n (@Tortacular) reported

    @Shawhelp Internet currently down in Saskatoon. Don't see any outage notification on the website. I'd like to find out what the issue is.

  • deepend_tc
    deepend (@deepend_tc) reported

    @shawinfo @Rogers will invest 6.5 billion in Western Canada to build "critically needed 5G networks" Who fcking asked for 5G. Spend money improving overall coverage would be a better solution. Speeds of current wireless is only crap where coverage is weak. 5G wont solve it.

  • AntigothTCO
    Brian Mitchell (@AntigothTCO) reported

    Dear @ShawInfo your home technical support experience is a maddening loop.

  • Lianebisaillon
    Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp y'all should really train your staff not to hang up on customers #badcustomerservice #treatcustomersbetter #howrude

  • masonstcc
    Jonathan Mason (@masonstcc) reported

    Since @RogersHelps bought @Shawhelp can I combine my cell phone and cable packages? Will I save money? I'm due for a phone upgrade, have hesitated switching phone to Shaw due to perceived decreased coverage and service.

  • Pokeballz007
    Harry ✨TL40x3✨ (@Pokeballz007) reported

    @Shawhelp How can I lower my bill, I was receiving an “offer” which has apparently expired. What offers do you have now for a 20+ year customer?

  • trrrevor
    Trevor (@trrrevor) reported

    @Shawhelp @VallisMeg It seems to be just Lightspeed on vancouver island that is down, not @Shawhelp . No ETA.

  • littlevoice1242
    Brian Dyck (@littlevoice1242) reported

    It would be nice if @Shawhelp updated their Support Articles. So many ones out of date that it is hard to find answers about products that I'm interested in!

  • L_Whiting
    Larry Whiting (@L_Whiting) reported

    @Shawhelp just lost everything tv phone and internet in Newton Surrey area. R U having problems?