Shaw

Shaw Outage Report in Pembroke, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pembroke, Ontario 12/17/2025 12:20

December 17: Problems at Shaw

Shaw is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SpencerHodgson2 Spencer Hodgson (@SpencerHodgson2) reported

    @Shawhelp what’s with the spotty service lately? Last 4 days tv has frozen internet is operating 380 mbps slower than what I pay for… maybe time to go to a competitor with competent service

  • rocko_ca Trev (@rocko_ca) reported

    Got a message on my TV @Shawhelp saying I have weak wifi ? Never seen it before . How do I check that ? Or do you guys do it from your end? I have a blue curve gateway

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    Hi Shaw “Communications” Co @ShawInfo, before I share screenshots of convos, who in chat support is trained to work with accessibility needs? There is no accessibility option in support and when asking those questions it ends up in a robot auto-responder loop. #DisabilityTwitter

  • Airionx3x Airion🏳️‍🌈🇨🇦🐱 (@Airionx3x) reported

    @Shawhelp the WiFi keeps disconnecting and reconnecting at the worst times. This started happening yesterday and continuing into today. Wtf

  • bzaps1111 Bzaps11 (@bzaps1111) reported

    @Shawhelp My internet is down. How long ? P0t2s0

  • EdmAvenger69 the guy In the back (@EdmAvenger69) reported

    @Shawhelp I phoned and talked to a rep about my phone bill. The rep said she had to talk to another rep to get direction. I was on hold for 40 minutes. We she came back on the line she stated someone would contact me tonight. It's almost 8pm MT and no call. Please help.

  • KimPaddington Kim Paddington (@KimPaddington) reported

    @Shawhelp Every single night at approx midnight the internet goes out in Saanich. Competition can't come fast enough. Customers never get compensated for the nightly outages. So tired of the excuses & never having internet or wifi.

  • robson250 Diamond Dallas Crypto (@robson250) reported

    @Shawhelp Wake up and fix my internet 2 nights in a row now I have stuff to do!

  • Vanderfluit Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia

    @Shawhelp Convenient you shut down just as your service goes out.

  • LittleBattousai Daniel Campbell (@LittleBattousai) reported

    @Shawhelp Trying to work and bang outage