Shaw Outage Report in Pembroke, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Pembroke, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (19%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Seggie 🅙
(@IanSeggie) reported
@im_andrewtodd @ShawInfo @Shawhelp Wicked, sorry to hear that. I will say Telus provides a more stable service. I'm going down a few notches in speed and other services just because you can RELY on them. Shaw is like that hemorrhoid that won't go away. I've had enough.
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Ben
(@bguanzon) reported
@Shawhelp It’s 7:47 PM and still no service - 24 hours ago was the outage. What’s the plan for compensation or credit for not having service available. This is also impacting work as I am limited in my ability and will now have to make alternative plans and no way to call 911!
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Alliancé ~aliya-n-say
(@alliance_babu) reported
@Shawhelp how long will it take for the service to be restored? My internet,TVs and phone have not been working since 11am Pacific time!!! Thanks
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Kevin J Kilgour CPA
(@KevinJKilgour) reported
@Maxim604 @Shawhelp Cell networks are overloaded in the affected area. Service is still there but VERY slow.
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Ian Seggie 🅙
(@IanSeggie) reported
@im_andrewtodd @ShawInfo @Shawhelp Still on hold -- 3.5 hours now, not hanging up. Sent all my message chats and info to the Better Business Bureau this evening and let them sort out the "Contract" Shaw makes us sign but doesn't provide the service agreed to.
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Max
(@Maxim604) reported
@Shawhelp hi my home service is down (Guildford) but also my cell data is not working, with WiFi turned off. How is that related?
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Reanna
(@D3vilqueen) reported
@Shawhelp @Shawhelp I appreciate your response and the work being put into restoring service, though this does not answer my question nor my concern around the lack of timely updates.
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Linda Dewitt
(@Lindadewitt2009) reported
@Shawhelp Our cable and internet stopped working last night around 9 pm and it's still not back up and it's been 24 hrs. I realize crews are working on the issue but seriously there needs to be some compensation for the disruption and the length it had taken to get it back up.
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Rudy Montoya
(@RudyMontoya10) reported
@Shawhelp @ShawInfo @ShawDirect I assume you know the extent of damage that needs to be fixed by your techs at Guildford-Surrey; why are you not able to give a time estimate for the complete repair? 3 of your past 4 updates are generic and don't give any info. con't...
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Reanna
(@D3vilqueen) reported
@Shawhelp what is the reasoning behind the 24hrs of no service in the Surrey area? We are monitoring the (very few...) updates and there is 0 explanation as to the cause of this delayed outage.