Shaw

Shaw Outage Report in Peterborough, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Peterborough, Ontario 12/16/2025 11:55

December 16: Problems at Shaw

Shaw is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JPMainville1 JP Mainville (@JPMainville1) reported

    @Shawhelp how do we get compensation for today's loss of service? We were without TV, internet and phone. Our security system is also dependent on the phone and was not functional as a result of the outage.

  • raghavahuja04 raghav ahuja (@raghavahuja04) reported

    @Shawhelp The last update on the link you shared was put up almost 3 hours ago. If it was almost done by that update 3 hours is a long time for it to still not be up. Please send me the link where i can put in the request to discontinue the service.

  • KellyMagnuson6 Kelly Magnuson (@KellyMagnuson6) reported

    @Shawhelp help please

  • WeekendCold Cold Weekend (@WeekendCold) reported

    @Shawhelp Since just after 3am so almost 10 hours and every night almost randomly around 3 for various lengths..... some people do work early am. So can we leave out a few dollars on bill every month and say sorry we are experiencing payment problems and will begin paying in full shortly.

  • JPMainville1 JP Mainville (@JPMainville1) reported

    @Shawhelp what is going on with Shaw Communications in Edmonton? It has been out all day and all they say on their website is the tech are working on it. What is broken? How did it break?

  • jamesheuman james heuman (@jamesheuman) reported

    @Shawhelp this length of outage is unacceptable. Better be a bill credit for this

  • realalanwhite Mr.Whisky™🥃🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@realalanwhite) reported

    @Shawhelp Service in area code T9E0Z1 has been terrible all day with outages. I'm lost connection at least 10 times. What's happening?

  • inFokusDesign Shane Kuhn (@inFokusDesign) reported

    How long does an outage have to last qualify for a rebate?🤷 #nointernet #nocable @Shawhelp

  • justinhizz Justin Hiscock (@justinhizz) reported

    @shawhelp hopefully this is the one and only time an outage happens on a Sunday. NFL is right around the corner.

  • raghavahuja04 raghav ahuja (@raghavahuja04) reported

    @Shawhelp is edmonton area outage going to be fixed anytime today??? I am still in the first 10 day trial period of my shaw wifi connection and seriously considering switching to telus now. Terrible service