Shaw Outage Report in Peterborough, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (64%)

2. 

   TV (11%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Steen (Justine Pulles) (@steen182) reported 3 minutes ago

  Just had a frustrating interaction with a customer service agent @Shawhelp Your agents need some common sense and empathy.

• Dr. Viking Hat. (@JonLueke) reported 5 minutes ago

  @ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. From a customer service perspective, I would have already switched. I'm a captive audience, based on what's available.

• Jaye McJaye (@JayeMcJaye) reported 8 minutes ago

  .@ShawInfo I am moving Jan 22nd, but you inexplicably processed my move today. I am now being told that it could take up to 3 business days to restore service. That's a week from now. How am I supposed to work from home in the meantime? Unacceptable.

• moosedawg (@moosedawg10) reported 10 minutes ago

  Oh ya - @Shawhelp Gateway box woullllld have to crap out right before Xmas holidays and World Juniors. #comeonman

• jackie (@jlc17) reported 12 minutes ago

  @Shawhelp Everyday my service gets worse. At least once a day I have to unplug my modem and then disconnect it. For the past week or two it is happening twice a day. I have just had to do it again for the third time since noon today. I would call, but that doesn't work either.

• Monika Sosnowska φ (@msosnowska) reported 16 minutes ago

  @Shawhelp What would be great is if you actually used this Twitter account to inform and communicate with your customers. Kinda like BC Hydro does. There are clearly issues in Vancouver Kitsilano areas but no updates, no information from Shaw. Why have a help account if it’s not utilized?

• Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 17 minutes ago

  @ShawInfo BLUECURVE impossible to watch right now as the worlds worst internet supplier cannot keep its promise to deliver service. #Yeg #yyc

• Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 20 minutes ago from Edmonton, Alberta

  @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

• 🇨🇦 John 🇨🇦 (@ProudCdnPatriot) reported 21 minutes ago

  @Shawhelp my mothers service in #kelowna is showing as account inactive and the tech support person was the worst ive dealt with in 20 years and the account has been paid in full

• YYC Media Gal (@yycmediagal) reported 21 minutes ago

  @Shawhelp Services seem to be up and running now. A bit concerning as none of the services we pay for were working - no phone, Interner, or cable. And there was no way to confirm as there was zero Shaw customer support available (and zero updates on your website). 1/2