Shaw

Shaw Outage Report in Peterborough, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Peterborough, Ontario 11/15/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bogey_Putt Lynelle (@Bogey_Putt) reported

    @Shawhelp tecnician came today to fix an issue with inconsistent cable and internet. Left saying it was an issue with the line, but that it should work the way it was until the line crew could be dispatched. Have now been on the line with support for 45min as we have NO CABLE 1/2

  • FCharmeine Faiola Charmeine (@FCharmeine) reported

    @Shawhelp Actually I do have a question. Changing channels is extremely slow. In fact it looks like the tv is frozen. What can I do?

  • Bogey_Putt Lynelle (@Bogey_Putt) reported

    @Shawhelp 2/2 and they cannot send anyone to fix until OCT 6th? Seriously?’

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp The issue you linked to claims to have been resolved. My issue is not resolved.

  • billp5101 Bill Poppe 🇨🇦 (@billp5101) reported

    @Shawhelp I seem to not have a connection tonight. Is there an issue?

  • mrkaswa mr kaswa (@mrkaswa) reported

    6 hours on and the only update after "please stay tuned for updates" was "we're working on it no ETA" 2 hours ago. I'd appreciate more Shaw info from @shawinfo. Did all the equipment burn up? Have you even tracked the problem?

  • mrkaswa mr kaswa (@mrkaswa) reported

    A @ShawInfo technician has been to one of the two boxes outside my house twice now. 3 hours since they posted the outage and it's still down.

  • grandmatwins_ Dale Rempel (@grandmatwins_) reported

    @Shawhelp I want to cancel my Crave movies and HBO on October 6

  • modsqod Lisa Butt (@modsqod) reported

    @Shawhelp When switching to Shaw Mobile, am I able to change plans if I need to, after a few months of service?

  • BCinBC21 B.J.C. (@BCinBC21) reported

    Very impressed with @ShawInfo tonight. My remote totally quit working, I called on the weekend, and a new remote arrived in my mailbox today. I'm normally critical of Shaw, but tonight I'll give credit where credit is due. Thank you for your service. 📺