Shaw

Shaw Outage Report in Petrolia, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Petrolia, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Petrolia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Petrolia, Ontario 12/20/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SmileyYYC Bella Bee  (@SmileyYYC) reported

    @Shawhelp down in nw Calgary?

  • LindsayWiebeRD Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp At this point, I’m going to look at other providers. Our modem has been one of the worst ones, that I’ve experienced and has become louder.

  • NascarWeeWee K Wright 🇨🇦 (@NascarWeeWee) reported

    @Shawhelp are there issues at your end with servers? I'm trying to connect to On Demand and I keep getting the H1.401 error. TIA

  • vanetworking Virtual Assistant Networking Association (VANA) (@vanetworking) reported

    One very frustrated customer @Rogers @RogersHelps @ShawInfo I've now spent over 3 HOURS trying to get basic customer support. Here's how that time has gone: 🕟 Called at 4:20 PM 📞 On hold for 95 minutes, then disconnected 💬 Switched to live chat — was #23 in the queue ⏳ Waited over an hour, finally reached someone... 👎 Only to be told I was in the wrong department 🔁 Trying AGAIN — now I’m #35 in queue It’s now 7:26 PM. This is a massive waste of time and completely unacceptable. How are customers expected to get help when even your agents say the system routes us wrong? Fix the support system. Please.

  • damier247 Jon Doe (@damier247) reported

    @Shawhelp That went to the rogers phone help not the tv

  • GoBills2112 Alex (@GoBills2112) reported

    @Shawhelp I already called in! As I said, I’ve been on hold for a long time and finally got through. Someone is coming to fix tomorrow evening but it’s not quick enough. Please send help faster. I was told it’s an isolated incident so there should be resources to send techs faster!

  • omgTACOSFTW Leo Kun (@omgTACOSFTW) reported

    @Shawhelp Hello, sent a DM about internet service in Coquitlam, please respond!

  • rudyrepressed Rudy Regehr (@rudyrepressed) reported

    @ShawInfo what is going on with your customer support?! i called and waited to talk to billing for over 2 hours only to have the IVR eventually tell me there was just too many people waiting and then hung up on me. so i went to chat instead and there's 132 people ahead of me!

  • ProudfootIain Iain Proudfoot (@ProudfootIain) reported

    @Shawhelp We have been on hold for over 2 hours now. What’s happened to customer service?

  • GoBills2112 Alex (@GoBills2112) reported

    @Shawhelp There has to be more urgent help available? My internet will be out for 40 hours by the time an agent will come to fix! That’s unacceptable. Two employment incomes depend on this as we work from home. This is ridiculous. I’m thinking about canceling at the end of my contract