Shaw outages and service status in Petrolia, Ontario

Problems in the last 24 hours in Petrolia, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Petrolia, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Johnson (@McJohnson922) reported 4 minutes ago

  @Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 5 minutes ago

  @Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.

• 
  Matthew Johnson (@McJohnson922) reported 5 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

• 
  jimmy TehFreak (@TehFreakTweets) reported 6 minutes ago

  My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?

• 
  Guy_Barnabe (@GuyBarnabe) reported 6 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Ugabug (@MaryPChipman) reported 6 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

• 
  Heldy (@HeldyCarvalho) reported 10 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  rc edwards (@f1redwards) reported 12 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 14 minutes ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

• 
  bc_2025 (@bc_2025_vision) reported 16 minutes ago

  @RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!