Shaw

Shaw Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hardy, Regional District of Mount Waddington, British Columbia 01/18/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dalemcrae Dale McRae (@dalemcrae) reported

    @Shawhelp Has there been any issues for Leduc this morning I have lots my connection twice

  • atypicalalbertn x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.

  • tinythegiant Alex Perlstrom (@tinythegiant) reported

    @TekSavvyCSR @Shawhelp Seems internet is down across the lower mainland in BC since 7:15ish. Been spotty overnight. Halp?

  • trendless Jeremy (@trendless) reported

    Took me 37:02 on the phone to cancel my service -- the vast majority of it on hold. Two different employees asked my reasons for cancelling etc, but couldn't help. Oh, and the on-hold music cuts in and out with static. Just a real class organization, @ShawInfo. #slowclap

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not

  • smoliak101 M.Smoliak101 (@smoliak101) reported

    @Shawhelp @BBBTriCounties in surrey been without internet for 23 hours now. Called shaw nothing online chat with support not much help. Now ur message says tech difficulties and it just hangs up. What’s going on with services and lack of support only response no issues in area

  • ParaPromotion Elly (@ParaPromotion) reported

    @Shawhelp it appears that the porn spams and other spams are invading Shaw webmail again. I already have all of my filters set in Webmail, yet I'm having to report upwards of 20 of these stupid spam messages per day.

  • GarthBuckingham Garth Buckingham (@GarthBuckingham) reported

    So I have been dealing with terrible wifi and customer service with @Shawhelp for three weeks. They have been out twice and “identified the problem” but had to get a different crew to fix it........well I am still waiting!!!! Three damn weeks. @TELUSsupport

  • pgsieve Steven Kennedy (@pgsieve) reported

    @Shawhelp Are you having issues with the internet? It’s been down since 3 AM at my place in Calgary

  • ouija 𝖔𝖚𝖎𝖏𝖆 (@ouija) reported

    ******* @Rogers needs to be stopped, and shame on @ShawInfo for selling out. Sick of the telecom mafia stronghold in Canada. This county really sucks, thanks to our inept (and equally greedy) government.