Shaw

Shaw Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hardy, Regional District of Mount Waddington, British Columbia 11/25/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • pgrundle Pat Grundle (@pgrundle) reported

    @Shawhelp Is there an issue with the mobile service in the Surrey Langley area of BC?

  • time4travels88 time4travels (@time4travels88) reported

    @Shawhelp Oh I have been but they aren’t providing any information except that they are working on it. What is the issue? ETA for a fix? Later today? Tonight?

  • newbornindie Leanne (@newbornindie) reported

    @Shawhelp sent a dm for some support on contacting someone

  • rusteeCanucks TiiTiiTiskinis (thunder on the beach) (@rusteeCanucks) reported

    @Shawhelp your robots are no help and I can't call you because my phonline is the issue Send me someone to help It's been days 😡

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    @Shawhelp It seems to be down again, @Shawhelp. Not sure what's going on.

  • Travis3Eilers Travis Eilers (@Travis3Eilers) reported

    so @ShawDirect sends a update to our HDPVR830, and it removes all recordings on our PVR, and 📞 support says there’s nothing to be done? very disappointed they won’t do anything for us, for there update deleting movies, one time airing shows, etc, all gone… @Shawhelp

  • JeivikS76 Jeivik Sutariya (@JeivikS76) reported

    @Shawhelp Is there service outage in Kamloops, BC?

  • Jinxsa Jinxsa (@Jinxsa) reported

    Poor @Shawhelp customer service rep. Keeps getting spammed with cat and dog pics while I wait for him to look something up or do things.

  • TechTalk2k Universal Tech (@TechTalk2k) reported

    Dear @Rogers & @ShawInfo if somehow the government is stupid enough to let the two most powerful cable companies plus the 4th telecom company merge we expect more. We expect nothing below the standard of what Americans get with there cable and phone providers.

  • SurreyJack7 Surrey Jack (@SurreyJack7) reported

    @Shawhelp why is the wifi down in surrey?