Shaw

Shaw Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hardy, Regional District of Mount Waddington, British Columbia 11/19/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Trail_24 Trail 24 (@Trail_24) reported

    @Shawhelp No Internet, phone, or TV since 1am last night. What the heck Shaw? My wife and I work from home, we are dead in the water. Are you infected by the Rogers service failure virus?

  • Divye2711 Divye Maheshwari (@Divye2711) reported

    @Shawhelp Generic updates are not really helpful. Its so frustrating to see same type of updates as the last outage two weeks ago. We as customers deserve to have more clarity. Our livelihoods depend on internet.

  • SurreyJack7 Surrey Jack (@SurreyJack7) reported

    @Shawhelp why is the wifi not working in surrey again ? This has happened twice in a month?

  • Trail_24 Trail 24 (@Trail_24) reported

    @Shawhelp I am sorry I don’t have any patience and I do not understand, there have been no hourly updates, no eta in the fix.

  • Jaskamal7781 Jaskamal (@Jaskamal7781) reported

    @Shawhelp are we people in surrey headed to another 24+ hours outage? That too twice in this month already. Not sure what we are paying for at this point. Please give some update regarding when it'll be fixed.

  • Divye2711 Divye Maheshwari (@Divye2711) reported

    @Shawhelp Atleast have better answers than automated replies even for your “regular” outages. Such a bad customer experience. Instead of your ads which promote exactly opposite of what you provide, invest in fixing these issues.

  • sophie_everine Sophie (@sophie_everine) reported

    @Shawhelp how much longer??? Outage since 1am. This happened a few ago as well.

  • Divye2711 Divye Maheshwari (@Divye2711) reported

    @Shawhelp when do you plan to reimburse for all your outages? I cannot keep paying my phone provider for extra internet. Every two weeks there is an outage.

  • Divye2711 Divye Maheshwari (@Divye2711) reported

    @Shawhelp The last update is from 10:20PT for the Surrey outage. I just see more outages coming in and nothing resolved.

  • Honor4127 Honor (@Honor4127) reported

    @Shawhelp Too bad there hasn't been an update in 4+hours.