Shaw

Shaw Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hardy, Regional District of Mount Waddington, British Columbia 11/27/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • lucyashman2 Lucy Ashman (she/her) (@lucyashman2) reported

    @Shawhelp I’ve been trying to get help for issues with my Shaw WiFi. I’ve tried using the Shaw Chat - am waiting (have been waiting for 10+mins) to be connected with next available agent. Tried calling Shaw and wait time is approx 1hour 8mins!! This is terrible customer service!

  • Zieglerplays Jacob Ziegler (@Zieglerplays) reported

    Im so mad day three without internet cuz a garbage truck hit the coax wire that goes into my house and @ShawInfo still has not sent anyone to fix it.

  • charleslonghurs charles J (@charleslonghurs) reported

    @Shawhelp Wrong answer. Channel #271 our local weather channel TAKEN DOWN NOVEMBER 19th! WHY?

  • alysonshane Alyson Shane (@alysonshane) reported

    @Zach_Fleisher @Shawhelp @ShawInfo I was DMing with their tech support yesterday since we've been having major issues lately. Seems to work so far, but I guess we'll see.

  • ButlerAlani knitting.widow (@ButlerAlani) reported

    @ShawInfo why won't you let customers call tech support on the phone? i don't want the auto crap. i want to talk a human

  • BartHuskie Bart Arnold (@BartHuskie) reported

    Shaw internet is the worst. Terrible wifi. Paying for 150 mbps, getting 4. Brutal. Stay away from Shaw @ShawInfo so disappointed and frustrated

  • adolfhifler Ali Khan (@adolfhifler) reported

    @Shawhelp @ItzAyeshA_ Jack u bastard fix her internet

  • mrkaswa mr kaswa (@mrkaswa) reported

    Hey @Shawhelp the audio and video on channel 506 Stingray Retro, Central City area of Surrey, BC. are out of synch by a solid 2+ seconds. No follow up, no account number, no other channels, not my problem.

  • babycato1 Babs Pretends to Draw (@babycato1) reported

    @Shawhelp I messaged you 7 hours ago and we’re still having problems. No response :(

  • maefromcanada Mae From Canada (@maefromcanada) reported

    @Shawhelp Can anything be done about the incorrect listings on the guide? I recorded the Fresh Prince reunion and it started over 5 minutes later than listed, so I couldn’t see the end. There’s no sign of it being re-aired. Any help?