Shaw

Shaw Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hardy, Regional District of Mount Waddington, British Columbia 12/25/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @Shawhelp Your customer service is atrocious. TV still unstable and on and off. It's now officially gone to the Better Business Bureau as a formal complaint.

  • brooklynd24 Brooklyn D. (@brooklynd24) reported

    ShawHelp is usually super helpful, but are they really asking everyone saying they’re having the SAME issue to DM them for help? It’s clearly a nationwide thing. Not an individual thing.

  • momteenytiny Candace Verners (@momteenytiny) reported

    Not sure if others are having problems but #Shaw #shawinternet has been up and down all day. This is bad. May have to give up my loyalty and switch over. No one has been able to work all day #yyj @Shawhelp

  • cdnstudent Nick (@cdnstudent) reported

    @Shawhelp I'm not the account holder so I will have to get them to call in if it is indeed an issue that needs to be reported.

  • gamma_yyc John Gamma (@gamma_yyc) reported

    @Shawhelp Hey Shaw instead of asking for a DM and account number I'd suggest you investigate and fix this TSN feed issue that is obvious to me is not an isolated incident. And yes, you have a DM from me.

  • cdnstudent Nick (@cdnstudent) reported

    @Shawhelp sorry that wasn't my question I meant was it more widespread aka on other channels so I know if I have to call this issue in, for us it was particularly bad on BC1

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp Almost 24 hours without internet. Couldn't work from home today so will I be seeing a credit on my account? Not to mention the money I couldn't make today. Not a happy customer right now 😡😡

  • brooklynd24 Brooklyn D. (@brooklynd24) reported

    ShawHelp is usually super helpful, but are they really asking everyone saying they’re having the SAME issue to DM them help? It’s clearly a nationwide thing. Not an individual thing.

  • ride_rd Cathy Richards (@ride_rd) reported

    @TSN_Sports Feed for World Juniors Can-Rus game is terrible - skipping, muting, freezing. Commercials are fine so it’s your end that is messing up, not my @Shawhelp end.

  • RudyMontoya10 Rudy Montoya (@RudyMontoya10) reported

    @Shawhelp Internet has been down for almost a day (Day!) now in Guildford in Surrey, B.C. The last update was at 1:15 pm. Could we get a definitive ETA instead of stringing information? Providing more info is the least you could do at the moment, which you haven't done so far.