Shaw

Shaw Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hardy, Regional District of Mount Waddington, British Columbia 12/17/2025 21:35

December 17: Problems at Shaw

Shaw is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLeathal13 Snack_Bites_Pete (@TheLeathal13) reported

    @Shawhelp Still no solution. If I miss this Grey Cup game I’m canceling everything tomorrow.

  • evilfishyx Lila Roth (@evilfishyx) reported

    @Shawhelp is shaw down in Abbeydale I have no service again

  • TheLeathal13 Snack_Bites_Pete (@TheLeathal13) reported

    @Shawhelp Thanks for nothing. Going to find somewhere to watch the game. You’ll be getting our cancellation of service notice soon.

  • ashleighwilli16 Ashleigh Williams (@ashleighwilli16) reported

    @Shawhelp I am having issues with a cable. Tv isn’t showing any picture, I unplugged it. I change the cable cord and everything and still nothing

  • shellybobelly3 Truth Seeker (@shellybobelly3) reported

    @Shawhelp is there an outage in Sandstone Valley in Calgary?

  • jvtastic Jason Vantomme (@jvtastic) reported

    @Shawhelp Your tech assistance confirmed an outage in our area but it isn’t listed in your outages. Given that the ETA is maybe up to two days, can you have the outage details updated on your website so customers can follow status?

  • Sirbulbasaur13 It’s the second one. (@Sirbulbasaur13) reported

    @Shawhelp Seems to be a common problem affecting others in this area, but sure I will.

  • noid_80 noid (@noid_80) reported

    I’m pissed off at both @TELUSsupport and @shawhelp. Signed up with #Telus months ago and they said my #shaw internet would be canceled but it wasn’t. Shaw can see my service from them hasn’t been used for the last couple months but still want to be paid.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Thanks fr your reply, but I've had to go all the way to the CRTC because, during an earlier sim sub issue, Shaw support _lied_ to me all the way up to management and told me sim sub wasn't Shaw's responsibility. I'm not going down that hole again.

  • Ironworker6 Daley1315 (@Ironworker6) reported

    Hey @ShawInfo why’s the center ice package always ******* around?? And why do you still charge full price for trash services??? #Garbage