Shaw

Shaw Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hardy, Regional District of Mount Waddington, British Columbia 11/21/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bosman71 Shane Bos 🇨🇦 (@Bosman71) reported

    @MouthfulofTBO @TSN_Sports Yeah my @Shawhelp feed was absolute hot garbage. Screen was black during the third goal.

  • bguanzon Ben (@bguanzon) reported

    @Shawhelp It’s 7:47 PM and still no service - 24 hours ago was the outage. What’s the plan for compensation or credit for not having service available. This is also impacting work as I am limited in my ability and will now have to make alternative plans and no way to call 911!

  • StevenCTripp Steve Tripp (@StevenCTripp) reported from Surrey, British Columbia

    @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

  • JasonThorburn JasonT (@JasonThorburn) reported

    @Shawhelp How is it that you cannot provide an ETA? The techs must know what needs to be replaced and how long it takes to do that. A full day of thanking for patience and directing to a barely updated page is not customer service. Shocking there are no redundancies. Not impressed!

  • MarkHuynh7 Mark huynh (@MarkHuynh7) reported

    @Shawhelp bye bye unreliable terrible service Shaw. Its time to switch to @TELUS

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp @GillRaghbir We need to know if service will be restored before tomorrow 6AM

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have an ETA for when Surrey service will be restored?

  • Laurreen Laurreen (@Laurreen) reported

    @Shawhelp Thank you. Still no service of any kind in our area. 24+ hours now. Do you think it will happen tonight?

  • RudyMontoya10 Rudy Montoya (@RudyMontoya10) reported

    @Shawhelp @ShawInfo @ShawDirect I assume you know the extent of damage that needs to be fixed by your techs at Guildford-Surrey; why are you not able to give a time estimate for the complete repair? 3 of your past 4 updates are generic and don't give any info. con't...

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp Can you send a tech to fix my issues?