Shaw

Shaw Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hardy, Regional District of Mount Waddington, British Columbia 01/01/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieRohrYEG Julie Rohr ( ͡° ͜ʖ ͡ °) (@JulieRohrYEG) reported

    I could use some twitter tech advice. I am leading a course via zoom (two hours long six weeks in a row) & our internet is *bad.* We've spent hours on the phone with @ShawInfo trying to fix it, they keep saying 'it's upgraded now, it will work' & still bad. I'm nervous. Advice?

  • JulieRohrYEG Julie Rohr ( ͡° ͜ʖ ͡ °) (@JulieRohrYEG) reported

    @mattdance @buzzilinear @ShawInfo I have an older Mac laptop. (Like, 2013 old.) But my son has a brand new gaming laptop and he has the same internet problems, often down, slow, not connecting... it's frustrating.

  • beachweeds cait 💗💜💙 (@beachweeds) reported

    @JulieRohrYEG @ShawInfo Sorry I realized my response was getting too long-winded so I will say: look into the placement of your modem - we've been having issues with our internet and turns out our modem was in a suboptimal location! And/or try direct connections if possible!

  • commpro123 Jim misses Hawaii 🏝️ (@commpro123) reported

    @Shawhelp hi there. Are you having issues in Sherwood Park Alberta? I have no cable or internet. I've rebooted my Bluecurve modem but all I get it a yellow/orange flashing light.

  • Zach_Fleisher Zach Fleisher (@Zach_Fleisher) reported

    @Shawhelp Still having issues with billing, and technical issues. Your support person sent an email that doesn't accept replies; makes me think maybe you didn't want to resolve the issue? 🙃

  • nivende2 David Niven (@nivende2) reported

    @JulieRohrYEG @Shaybeerta @ShawInfo I have had problems when a neighbour is on the same Shaw or Telus channel as my router. Shaw would know how to fix that remotely by accessing your router .

  • Bradley_Reschny Bradley Reschny (@Bradley_Reschny) reported

    @ShawInfo ok what ******** my wifi has been absolutely terrible recently in Dawson creek pouce coupe area it's making me consider switching internet providers

  • ziegler__c Courtney (@ziegler__c) reported

    @Shawhelp MIL has a lifeline and her internet is down. Tech said they can’t get to her until the 23rd, then they said they’ll book her in the next day as an emergency (she’s blind,lives alone).They never showed up and said they never booked her in and she will have to wait, zero sympathy..

  • cayonne antonio cayonne (@cayonne) reported

    @Shawhelp why do you send rude technicians who don't know what they're doing? At least get 1/2 the equation right.

  • Bradley_Reschny Bradley Reschny (@Bradley_Reschny) reported

    @ShawInfo it happens every ******* 5 minutes fix this s***