Shaw

Shaw Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hardy, Regional District of Mount Waddington, British Columbia 09/15/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsunshinebaby Jasper Sunshine (@mrsunshinebaby) reported

    Hey @ShawInfo , why haven’t you been able to provide a stable internet connection in the past 2 weeks? Also terrible customer service..this is unacceptable

  • IanRVic Ian Robertson (@IanRVic) reported

    @Shawhelp I spoke to my rep at Telus and the exact same request is done on the same phone call and takes 10 minutes or less... someone at Shaw who cares enough to solve problems and not queue things would be appreciated - DM me for contact info

  • DracusSinn Dracus S'inn Chapter Master of the Iron Drakes (@DracusSinn) reported

    On top of this... my new router is developing problems now and has to be continuously reset. So should I anticipate getting another "missing hardware charge" @Shawhelp or just ride out your crappy hardware until my contract is up??? 5/5

  • DracusSinn Dracus S'inn Chapter Master of the Iron Drakes (@DracusSinn) reported

    On top of this, the representative that I was speaking to was rude, almost no help at all, and hung up on me. They kept telling me I should have kept my tracking information (for 3 months ths???) And that if it can't be tracked that's on me and not @Shawhelp 3/...

  • AndrewErnst Andrew Ernst (@AndrewErnst) reported

    @Shawhelp yo my internet is down in high park Edmonton

  • GordonMiller Gordon Miller (@GordonMiller) reported

    @Shawhelp Is there an outage in the Bennett Bay area of Mayne Island? Our resort has no Internet or TV.

  • beachcruise69 Peach City (@beachcruise69) reported

    @Shawhelp Yet again your service is down in my area. I'll be looking for a new provider tomorrow

  • JonFrew Jon Frew (@JonFrew) reported

    @Chadrl @Shawhelp I'm having an issue too, in Montreal though. Its acting as if I'm no longer subscribed and won't let me connect to my account through the app on my smart TV. Glad I'm not the only one!

  • NorthernRiverC silly goose (derogatory) (@NorthernRiverC) reported

    @Shawhelp some guys came out to “fix” our internet, unannounced, now the internet doesn’t work and you can’t get someone out here until friday. I could get a different provider here faster than that. wtf

  • Freyolin Kurt (@Freyolin) reported

    @Shawhelp every single night the internet becomes totally useless. No signal over and over. I can predict it by looking at the clock. I wouldn’t wish Shaw on my worst enemy. Get your **** together.