Shaw

Shaw Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hardy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hardy, Regional District of Mount Waddington, British Columbia 12/23/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CKTofu CKTofu (@CKTofu) reported

    @Shawhelp Have there been any issues in Edmonton? Upload and download rates have tanked in the last week.

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    @Shawhelp I’ll see if someone can help by phone.

  • marionetta marionetta (@marionetta) reported

    @Shawhelp i.e. I have no service on one digital box!

  • WestCoast__Dad BJW (@WestCoast__Dad) reported

    @ShawInfo Mobile service at my house in a the 4G lite area.... This is not acceptable at all.

  • Sztuman Chris S (@Sztuman) reported

    @Shawhelp Priority? this is the same chat I have been on over 5 times now.Not fixed. not sure you understand that it is not working. I don't need a manual on how it works I used to work for the company

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp I know your do, and that people are working at fixing it, the fellow is back at that box for a third time just now. But there are so many problems with Shaw lately, that I feel the need to tweet more about it. I'm not using your handle though since the issues are not yours.

  • BVBattle Brian Battle (@BVBattle) reported

    @Shawhelp Was getting a message saying channel was temporarily unavailable, give us some time to fix it, then it would go to the previous channel. It seems to be ok now. Was able to go back to the begin of Jeopardy, I’m happy now. Thanks for the quick response

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    NOT cool @Shawhelp #Shaw. Spent the entire afternoon on a chat trying tot roubleshoot my modem. They’ll send a replay by mail. I have to work from home, and I need internet. Ever heard of couriers? Why can’t we phone support anymore?

  • mefisto82 JonyDice (@mefisto82) reported

    @Shawhelp Awful quality there isn't a day in the wifi signal fall down I though making and upgrade in the speed but even making that doesn't work and your instructions in the link are useless.

  • mrkaswa mr kaswa (@mrkaswa) reported

    A @ShawInfo technician has been to one of the two boxes outside my house twice now. 3 hours since they posted the outage and it's still down.