Shaw

Shaw Outage Report in Port Hope Simpson, Newfoundland and Labrador

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hope Simpson, Newfoundland and Labrador

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hope Simpson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hope Simpson, Newfoundland and Labrador 12/16/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ABusyWorld1 Alex Loy (@ABusyWorld1) reported

    @Shawhelp What about some help? Paying oodles of $ for your gateway/blue curve but get lip service from help desk. Chat is no good because I don’t have your internet connection. All day - nothing but trouble! My daughter needs your internet for school. Repair your equipment!

  • cody_sinsane CODY SINSANE (@cody_sinsane) reported

    @ShawInfo great work today with my account!! i couldn't have asked for better service. thanks.

  • aches63 Alan (@aches63) reported

    @Shawhelp I just received the XB6 Gateway and installed it. It has rebooted itself about 3 times randomly since we started using it. This never happened with the old Motorola modem. What could be the problem?

  • KatieWasyluk Katie (@KatieWasyluk) reported

    I have no words to describe how frustrated I am with @Shawhelp. Multiple phone calls with ‘tech support’ that’s no help. They dont listen to what I’m saying. Im flabbergasted with how frustrating this whole thing has been

  • Can26Mex MexCan26 (@Can26Mex) reported

    It's ridiculous how bad Shaw signal It's right now @shawhelp

  • Johnny_Canuck_ I'm the Höglander (@Johnny_Canuck_) reported

    @FarhanLaljiTSN @Shawhelp I'm out of province on #nhlcentreice and for whatever reason they switched to a SNP blackout, with no notice, late in the second. PVR missed more than half the third until I caught it. Didnt have to watch the Leafs score twice however.

  • JTano0ki J Tanooki (@JTano0ki) reported

    @Shawhelp, it's been over an hour since I sent a message and haven't received any confirmation that someone is looking into my issue.

  • RickKletke Jesus H Murphy (@RickKletke) reported

    @ShawInfo outage in southern Alberta. No internet since 8pm. Fix it?

  • TheXSivDon 😷MASKED BANDIT😷 (@TheXSivDon) reported

    @Shawhelp good morning. Can you advise me on how to get my email back? my wifes works fine on the same account but mine has not for days. I get this message HTTP ERROR 400 Problem accessing /service/preauth. Reason: account is not active:

  • RustyKnuckler Rustyknuckler (@RustyKnuckler) reported

    Hey @Shawhelp and @NHL I have the NHL package and Shaw bluecurve. I’m not at home and trying to watch on my phone right now. There should be no blackout on the Oilers v Sens game for me. Glad to see I’m getting what I pay for