Shaw

Shaw Outage Report in Port Hope Simpson, Newfoundland and Labrador

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Hope Simpson, Newfoundland and Labrador

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hope Simpson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Hope Simpson, Newfoundland and Labrador 01/19/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Nott911 Jamie Nott (@Nott911) reported

    Very disappointed @ShawInfo They use to care about their customers. Your “loyalty team” what a joke now. I have stayed with Shaw for 20 yrs because of your customer service being top notch. Now it shows you don’t care for long time customers so now I shall look elsewhere.

  • mrkaswa mr kaswa (@mrkaswa) reported

    Hey @Shawhelp the audio and video on channel 506 Stingray Retro, Central City area of Surrey, BC. are out of synch by a solid 2+ seconds. No follow up, no account number, no other channels, not my problem.

  • WarrenGOpheim Warren Opheim (@WarrenGOpheim) reported

    @Shawhelp Hi! I sent a DM about an hour ago for some help. Can you please confirm that it’s been received? 🙏

  • mrkaswa mr kaswa (@mrkaswa) reported

    Hey @shawhelp 24ish hours later and channel 506 Stingray Retro is still out of synch. The video is 3-4 full seconds ahead of the audio. No other channels, not my problem, not going to unplug or reset or give you an account. I will DM you an area code to narrow it down.

  • WendyMatthes Wendy (@WendyMatthes) reported

    @ShawInfo hey. Whats the problem with my cable tonight

  • PepsiJets Pep (@PepsiJets) reported

    @Shawhelp is the cable and wifi down

  • NorthVanMike NorthVanMike (@NorthVanMike) reported

    @Shawhelp i'm still waiting for an end to my issue which is in DMs.

  • jacquesk8 Jacques Khouri 🔹 (@jacquesk8) reported

    @Shawhelp Hi Shaw Help! We need a new remote for Shaw Service at a multi-unit family building located at 3433 Renfew Street, Suite 220. The existing old remote has stopped working. Can you please help with this?

  • mathews_tj TJM (@mathews_tj) reported

    @Shawhelp Was on chat for 30 min absolutely no help , booked an appointment for 4 days from now to get new router , hard for people to work from home........

  • lucyashman2 Lucy Ashman (she/her) (@lucyashman2) reported

    @Shawhelp I’ve been trying to get help for issues with my Shaw WiFi. I’ve tried using the Shaw Chat - am waiting (have been waiting for 10+mins) to be connected with next available agent. Tried calling Shaw and wait time is approx 1hour 8mins!! This is terrible customer service!