Shaw Outage Report in Port Hope Simpson, Newfoundland and Labrador

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Port Hope Simpson, Newfoundland and Labrador

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Hope Simpson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (16%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Ben (@bguanzon) reported 4 minutes ago

  @Shawhelp It’s 7:47 PM and still no service - 24 hours ago was the outage. What’s the plan for compensation or credit for not having service available. This is also impacting work as I am limited in my ability and will now have to make alternative plans and no way to call 911!

• Ian Seggie 🅙 (@IanSeggie) reported 5 minutes ago

  @im_andrewtodd @ShawInfo @Shawhelp Wicked, sorry to hear that. I will say Telus provides a more stable service. I'm going down a few notches in speed and other services just because you can RELY on them. Shaw is like that hemorrhoid that won't go away. I've had enough.

• Steve Tripp (@StevenCTripp) reported 15 minutes ago from Surrey, British Columbia

  @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

• Rudy Montoya (@RudyMontoya10) reported 16 minutes ago

  @Shawhelp @ShawInfo @ShawDirect I assume you know the extent of damage that needs to be fixed by your techs at Guildford-Surrey; why are you not able to give a time estimate for the complete repair? 3 of your past 4 updates are generic and don't give any info. con't...

• Ikraam (@ikraamgee) reported 21 minutes ago

  @GillRaghbir @TheFallingStar @Shawhelp Jesus my Freedom data hasn’t been working since last night and their customer support couldn’t figure it out. It drove me crazy

• A Zee (@AZee0509) reported 24 minutes ago

  @BigOilerFan @GlobalCalgary @Shawhelp hahaha...mine too. Saved me from being the self-serve tekkie on the dreaded help call...LOL Makes me crazy.

• Kam (@kambo__g) reported 25 minutes ago

  @Shawhelp My parents have been without any Shaw service for over 24 hours. How much longer is this gonna go on for

• Reanna (@D3vilqueen) reported 26 minutes ago

  @Shawhelp what is the reasoning behind the 24hrs of no service in the Surrey area? We are monitoring the (very few...) updates and there is 0 explanation as to the cause of this delayed outage.

• Kevin J Kilgour CPA (@KevinJKilgour) reported 26 minutes ago

  @Maxim604 @Shawhelp Cell networks are overloaded in the affected area. Service is still there but VERY slow.

• Mark huynh (@MarkHuynh7) reported 28 minutes ago

  @Shawhelp bye bye unreliable terrible service Shaw. Its time to switch to @TELUS