Shaw

Shaw Outage Report in Port McNeill, Regional District of Mount Waddington, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port McNeill, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port McNeill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port McNeill, Regional District of Mount Waddington, British Columbia 09/17/2025 16:35

September 17: Problems at Shaw

Shaw is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WingedKeys Kathleen (@WingedKeys) reported

    @Shawhelp BlueCurve Home app keeps crashing. Can't activate WiFi extender. We have WiFi but no internet. Help please. Online support is not resolving the issue.

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    Hi Shaw “Communications” Co @ShawInfo, before I share screenshots of convos, who in chat support is trained to work with accessibility needs? There is no accessibility option in support and when asking those questions it ends up in a robot auto-responder loop. #DisabilityTwitter

  • krystlec66 krystle charlton (@krystlec66) reported

    Another day. Another @Shawhelp outage.

  • robson250 Diamond Dallas Crypto (@robson250) reported

    @Shawhelp Wake up and fix my internet 2 nights in a row now I have stuff to do!

  • sluddu Steve Luddu (@sluddu) reported

    @Therat4623 @gordmcintyre @ShawInfo The Blue Curve system is horrible. I even asked about switching back to Gateway.

  • mattmaniac Colin M (@mattmaniac) reported

    @Shawhelp @Pricetastic31 It's not our accounts that are the problem, it's the bloody service from shaw that is the issue.

  • Iamdivine6 Emily Jason (@Iamdivine6) reported

    @Luciemjackson @Shawhelp Had similar issues but I was referred to zbctech on Instagram and I got mine fixed

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp That would be true, except for one small issue; this is on the tv grid. From the network. Not a mistake of my box, or anything

  • 21bam21 MarkAB (@21bam21) reported

    Hey @Shawhelp. Any advice for what to do when your BlueCurve app freezes during On Demand programs? Really frustrating when it starts over and you can't skip forward to the time it froze. Any idea when you will have a fix in place? Thanks

  • WingedKeys Kathleen (@WingedKeys) reported

    @Shawhelp - 3 hours since purchased & still no resolution to activating my WiFi extender - the Shaw app keeps closing. WiFi but no Internet. Online support not helping - going back & forth now for 2 hours!!