Shaw Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (16%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (8%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Seggie 🇺🇦
(@IanSeggie) reported
Can't wait for @TELUSsupport to get Fibre into our neighbourhood. This @Shawhelp "Fake Fibre" is terrible on a night -- might as well be on a dial up modem.
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Reid H
(@lostinvention) reported
@Shawhelp I have contacted Shaw regarding an issue accessing my mobile account 4 or 5 times now. My tickets keep getting automatically closed without resolution or anyone contacting me. I am beyond frustrated at this point and need someone who can actually assist.
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Ryan Proctor
(@Proctogon) reported
Hey @Shawhelp you need to get your legs moving and pedal faster! My internet is BS as usual. I have a new modem from you and did your usual unplug/plug in, high level of service advice… what next? Our history is not good.
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Troy Fontaine
(@thetroyfontaine) reported
@Shawhelp I just wasted 30 minutes with chat support trying to resolve a problem with my account. I can't add Shaw Go Wifi devices-I receive an error message. My old devices do not appear.
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Max Frank
(@mac_franc_) reported
from
Winnipeg, Manitoba
@Shawhelp 222 osborne street north. behind the pink flamingo vape shop. under the black awning in the parking lot you will find us. come here and fix the internet please
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Liz McKinney
(@lizzmckinney) reported
Second no show appt in 10 days. Customer service nonexistent. @Shawhelp
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Adam Eason
(@adameason4real) reported
When we received our @Shawhelp Blue Curve system, Shaw issued us a new IP, a recycled one. Unfortunately it was a bad IP blocked by @RBC , so we haven’t been able to access online banking at home through wifi for over a year. Shaw won’t issue a new IP, RBC won’t unblock it. Help
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Ana
(@CASA46241550) reported
@Shawhelp I want to express my absolute outrage for the lame technical support you have. I spent 2 hours on the phone with a 'technician' because I couldn't watch 7 channels, now I can't watch any, and another technician won't be here until Saturday. Are you kidding me?!!!
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SM
(@sammysambone) reported
@Shawhelp is VOD down? Get an error trying to put on Sesame Street on Treehouse.
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Aaron Borghesi
(@Borjeeezy) reported
@TELUS @TELUSsupport 36 hours with no Internet & TV, still no answer. They keep saying we will get a call back from a manager, no manager has reached out to us. @ShawInfo Maybe you can help us out, since Telus as usual isn’t doing much!