Shaw

Shaw Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/05/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (47%)

    Internet (47%)

  2. E-mail (19%)

    E-mail (19%)

  3. TV (15%)

    TV (15%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Wi-fi (8%)

    Wi-fi (8%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnaTa69993697 Donna Talbot (@DonnaTa69993697) reported

    @shawhelp My internet is not working

  • wamblowo wendy (@wamblowo) reported

    @Shawhelp Is there an outage right now in Richmond, BC?

  • DonnaTa69993697 Donna Talbot (@DonnaTa69993697) reported

    @shawhelp my internet is not working

  • vcsprancis Victor Sprancis (@vcsprancis) reported

    @trev_batstone @TELUS @ShawInfo Holy Crap!! HEAR ya bro! In same boat, Good Luck! In Canada we have limited options!

  • CryptopiaHODL cryptoaccount (@CryptopiaHODL) reported

    @Shawhelp any reports of the internet being down in Cranston Calgary? seems to be intermittent

  • kevinlovestech Kevin Lloyd 🇨🇦 (@kevinlovestech) reported

    Had issues in south Red Deer watching TV channels on BlueCurve last night between 2-3am. Couldn't sleep. Woke up and it's working fine now. No mention on the outages page. @Shawhelp

  • kevinlovestech Kevin Lloyd 🇨🇦 (@kevinlovestech) reported

    @Shawhelp The issue was channel and guide based. I unplugged my box and and plugged it back in, and it didn't fix it. Even power cycled my modem before that. The issue wasn't on my end. And why would reports be brought forth at 3am?? Your system can't detect these issues?

  • evilfishyx Lila Roth (@evilfishyx) reported

    @Shawhelp is shaw down in Abbeydale I have no service again

  • kevinlovestech Kevin Lloyd 🇨🇦 (@kevinlovestech) reported

    @Shawhelp I'm not jumping on my computer at 3am to chat with you. Problems with your system should have been detected automatically. They should only be confirmed by customers.

  • DavidfromtheN David (@DavidfromtheN) reported

    @Shawhelp service keeps dropping in Niverville, any known issues?