Shaw Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Josh (@JoshdoesITstf) reported
@Shawhelp slow blinking orange led bluecurve modem. No internet. Winnipeg. Please help.
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Raylene Whitford (@CanativeEnergy) reported
@JayIsPainting @Shawhelp I had Xplornet for 2 years and always had issues… so I broke down and got Starlink for my rural home. It’s $20 more but I couldn’t be happier with it.
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Ken James (@kjames_2001) reported
But to have so much infrastructure go down without a backup plan is quite problematic to say the least. I know you want to also merge with @ShawInfo, seriously is this the best idea right now with your companies history at this moment?
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SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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JayIsPainting (@JayIsPainting) reported
@Alyzanacat @Shawhelp I despise Telus and have always had good service from Shaw but 3 weeks of this has my patience paper thin.
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Allison 🍁 (@AllisonMcnab) reported
@Shawhelp I don’t really need help, I just think it’s unhelpful to send new equipment to a senior citizen and then not allow someone to help her set it up. I got it sorted out, just a terrible decision
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MJM Wedding Services (@mjmweddings) reported
@jakking49 @Shawhelp You use shaw cell phone service?
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Krista Jayne (@kritafo) reported
@Shawhelp is there a problem with webmail? I can't access on any device
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Sidra Mahmood (@sidramatik) reported
@Shawhelp Thanks but ethical consent doesn't work that way. Why make it an option when it's not actually an option?
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Jackie🇨🇦 🍫 (@jmneave) reported
@JayIsPainting @Shawhelp I switched to Telus a few years ago and have no regrets. They just sent someone out to check our lines as there have been issues in my area. They called me to provide better service and send a tech! #nocomplaints