Shaw

Shaw Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 05/11/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshdoesITstf Josh (@JoshdoesITstf) reported

    @Shawhelp slow blinking orange led bluecurve modem. No internet. Winnipeg. Please help.

  • CanativeEnergy Raylene Whitford (@CanativeEnergy) reported

    @JayIsPainting @Shawhelp I had Xplornet for 2 years and always had issues… so I broke down and got Starlink for my rural home. It’s $20 more but I couldn’t be happier with it.

  • kjames_2001 Ken James (@kjames_2001) reported

    But to have so much infrastructure go down without a backup plan is quite problematic to say the least. I know you want to also merge with @ShawInfo, seriously is this the best idea right now with your companies history at this moment?

  • silverquillgrp SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia

    @orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng

  • JayIsPainting JayIsPainting (@JayIsPainting) reported

    @Alyzanacat @Shawhelp I despise Telus and have always had good service from Shaw but 3 weeks of this has my patience paper thin.

  • AllisonMcnab Allison 🍁 (@AllisonMcnab) reported

    @Shawhelp I don’t really need help, I just think it’s unhelpful to send new equipment to a senior citizen and then not allow someone to help her set it up. I got it sorted out, just a terrible decision

  • mjmweddings MJM Wedding Services (@mjmweddings) reported

    @jakking49 @Shawhelp You use shaw cell phone service?

  • kritafo Krista Jayne (@kritafo) reported

    @Shawhelp is there a problem with webmail? I can't access on any device

  • sidramatik Sidra Mahmood (@sidramatik) reported

    @Shawhelp Thanks but ethical consent doesn't work that way. Why make it an option when it's not actually an option?

  • jmneave Jackie🇨🇦 🍫 (@jmneave) reported

    @JayIsPainting @Shawhelp I switched to Telus a few years ago and have no regrets. They just sent someone out to check our lines as there have been issues in my area. They called me to provide better service and send a tech! #nocomplaints