Shaw Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 06/01/2023 09:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 53.27% Internet
  • TV 17.71% TV
  • Wi-fi 13.90% Wi-fi
  • Total Blackout 8.10% Total Blackout
  • E-mail 5.17% E-mail
  • Phone 1.86% Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • JaredinLangley JRODDD101 (@JaredinLangley) reported


  • kellybrocklesby Kelly Brocklesby (@kellybrocklesby) reported

    @Shawhelp @marionetta Our business has been down for 24 hours. No phone, internet and no interact machine. I have sent a DM but am not getting an answer. Time to switch our phone lines back!!

  • KatyKrisp KatyKrisp (@KatyKrisp) reported

    @Shawhelp I’m in Langley and my internet is still not working even though others in my building have their service back

  • likiud Terry Yee (@likiud) reported

    @Shawhelp when can Langley get their service back? This is really costing me $$$ as I work from home and had to use my phone data. It's been 30+ hours already. I hope we get some compensation.

  • likiud Terry Yee (@likiud) reported

    @Shawhelp I've been checking the page all day today and yesterday and have been super patient. This is worst than the Rogers outage.

  • bradaball ReadyforGreen (@bradaball) reported

    @MrHackersHouse @Shawhelp Totally unacceptable for a technology company to have such poor infrastructure, planning and apparently no redundancy. Blaming BC Hydro for the outage...30 hours of no connectivity! @shaw

  • TDogg83 Trevor (@TDogg83) reported

    @Shawhelp @PatrickSelby3 @shawhelp why should we have to request a service credit? We have been without connection for 31 hours now. We should expect to see it on our billing statement to reflect the outage

  • MyrtleCypress55 Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • bryanrowsell Bryan Rowsell (@bryanrowsell) reported

    Internet outage still ongoing in Red Deer, @Shawhelp.

  • AnitaDadeh Anita Dadeh (@AnitaDadeh) reported

    @Shawhelp Maybe get your **** in order. Because there's no reason for my internet to only work 30 minutes a day