Shaw

Shaw Outage Report in Princeton, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Princeton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Princeton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Princeton, British Columbia 02/18/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • shanerooks Muscle Dad Monkeh 🏳️‍🌈💪🏽🐵 (@shanerooks) reported

    Sorry about the stream being cut short tonight… for a second time this week the shaw network seems to have gone down in my neighborhood. Any idea about this @Shawhelp ?

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported

    @opiatedforty9 @Shawhelp The BlueCurve guide is very slow today. What is the fix for this?

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • m_f_kennedy Ken-nedy (@m_f_kennedy) reported

    I pay for "up to" 150Mbps from @Shawhelp and am struggling to break 1Mbps, yet again. Does anyone else get these PAINFULLY slow periods?

  • cardamomkayla Kayla (she/her) (@cardamomkayla) reported

    Awful, absolutely awful experiences with @ShawInfo . Awful and shaming customer service. Was told my account was free and clear and ready to close. Turns out it wasn’t. They sent it to collections without notifying me via email.

  • Shedmaster13 Shedmaster13 (@Shedmaster13) reported

    @kel_varn @Noosiekins @Shawhelp Same issue here last 3 to 4 days.

  • softbabiesoobin aki ✜ ❄️🧊 (@softbabiesoobin) reported

    You have the worst customer service @ShawInfo 🙄

  • cardamomkayla Kayla (she/her) (@cardamomkayla) reported

    @Shawhelp It’s AT collections. I already had to speak with a customer representative who tried to gaslight me. It’s already had a closer look. It’s the fact that it happened due to awful communication from a COMMUNICATIONS company that’s infuriating. Do better #awfulcustomerservice

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shedmaster13 @kel_varn @Shawhelp Looks like their tech support has no clue what's going on aside from tell you to unplug and re-plug everything & then eventually they give up and say they will escalate the case. & when you follow up with the escalation, they know nothing & ask u to try rebooting w/ them again

  • drksyder74 Tony Brown (@drksyder74) reported

    @natblue8 @Shawhelp At least I know in not going crazy by myself! Let me know what works for you! I've tried the power down thing on everything, it kinda helped. I think it's a signal issue but @shaw is usually good at fixing thing quick