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Shaw service status in Princeton, British Columbia

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Princeton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Princeton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JosephBalin
    pablo freshcobar (@JosephBalin) reported

    @Shawhelp Hey Steph, no worries for not having an ETA. Can you give us some sort of update please? Has the problem been identified? Should we be making alternative W.F.H. arrangements?

  • yurkshirelad
    YurkshireLad (@yurkshirelad) reported

    @CBCAlerts Dear @shawinfo customers, we are so very, very sorry for your loss of quality service and support. Signed, an unfortunate @rogershelps customer.

  • JosephBalin
    pablo freshcobar (@JosephBalin) reported

    @Shawhelp I meant for long term/ie tomorrow or whether your techs think the problem should be resolved today. Thanks

  • ovopatrick
    Patrick (@ovopatrick) reported

    Love a good Shaw service outage that they can’t seem to resolve. Great start to the week ya bums 👍🏻 @Shawhelp

  • OneAcmeMan
    phenology expert (@OneAcmeMan) reported

    Maybe Rogers buying Shaw means @Shawinfo tech support won't suck hippo-sized *** anymore jk it'll be even worse

  • GAdv_will
    Will Matthews (@GAdv_will) reported

    Seems @Rogers is buying @ShawInfo and @FreedomMobile. Had just made the switch to Freedom last year and have been pretty happy, but after my contract expires, I’ll no longer be Freedom customer because I dislike Rogers *that* much. :(

  • gregory_walker9
    gregory (@gregory_walker9) reported

    @Shawhelp Service outage in Port Moody? Any reason why???

  • MMMMMMMMMMaaatt
    Matt (@MMMMMMMMMMaaatt) reported

    Still waiting for replacement SIM card from @RogersBiz ... glad I have my reliable home cell service with @TELUS! Feeling sorry for those @ShawInfo customers about to be taken over by Rogers!

  • rleiper84
    NotTheOnlyRobert (@rleiper84) reported

    @ShawInfo Way to do the worst thing possible for canadian consumers by further limiting CHOICE

  • Kitsilano65
    Christine March (@Kitsilano65) reported

    Hey @ShawInfo I’ve been on hold w customer support too long. When did you decide I should receive email bills? I prefer paper bc they don’t get lost in my email inbox. I now am 2 days late for my payment. Please assure me I won’t get dinged with a late payment fee.