Shaw

Shaw Outage Report in Princeton, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Princeton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Princeton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Princeton, British Columbia 12/10/2025 21:45

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • philanthrochick Rachel (@philanthrochick) reported

    @Shawhelp is On Demand down in Vancouver? I can’t access it—getting an error message.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Also, the problem occuring sometimes at long intervals, I wouldn't try to sit around with them waiting for it to happen.

  • agreatgadsby Tammy❤ANTIFA❤Sloan (@agreatgadsby) reported

    @Shawhelp I am so pleased with my service and even more so about my bill! I am saving about $255/mth!

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @ShawInfo @Shawhelp it’s been 1 week since I have got on GIG + internet. Your team says speed varying between 700-800 is acceptable? I see only 400 🙄And yeah, you haven’t adjusted my bill even! Any fix? Or buyer remorse route 🤷

  • HollyHLynn Holly (@HollyHLynn) reported

    @Shawhelp I talked to a Shaw representative and they told me there IS an outage and I'm currently waiting for it to be fixed. I have screenshots to provide. And I don't see any Shaw trucks in my area. I have troubleshooted, and the outcome was outage.

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    A @TELUSsupport manager was supposed to call me back today, after 3.5 weeks of problems with @Telus #OptikTV. Been waiting for the call all day, & it never came. I think we're just going to give @Shawhelp a call this weekend. It's clear #Telus doesn't value our service.

  • RTomoum Rawda Tomoum (@RTomoum) reported

    @Shawhelp Well that was one hell of an experience! One hour to set up a mobile plan, and terrible customer servicd is an understatement. No, thank you!

  • AlistairCalder Alistair Calder (@AlistairCalder) reported

    @Shawhelp Why is it that I get calls from "TOLL FREE SVS" purportedly from Shaw asking me to review my service with Shaw? They then ask me to confirm my information - but you folks called me.

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @Shawhelp Only watching on the one for now. Didn't switch channels so can't confirm if box or station problem.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Every channel. All times of day. Sound cuts out for 1-3ish seconds. Picture sometimes breaks up. Sound comes back. Repeat at intervals from 30 seconds to maybe 20 minutes. Sometimes longer. TV box unplugged already. Problem persists.