Shaw

Shaw Outage Report in Prospect Hill, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prospect Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prospect Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prospect Hill, Ontario 10/24/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cheryl1492 Cheryl #FreedomIsABadWord 🇨🇦🇺🇸 (@cheryl1492) reported

    So why when streaming tv, the shows freeze and stop....but come commercials ...never an issue? @Shawhelp

  • CA_McLaughlin Courtney McLaughlin (@CA_McLaughlin) reported

    Shaw outage in downtown Kamloops #ShawOutage #Kamloops @ShawInfo

  • activetreeandh1 Rob St.Jean (@activetreeandh1) reported

    @Shawhelp I need help with equipment return

  • smtorsch smtorsch (@smtorsch) reported

    @Shawhelp Please help. Our tv is stuck in some sort of boot cycle and I keep getting asked if I want to pair my remote but I can’t select anything because foolish me my remote isn’t paired.

  • DustinKaban Dustin Kaban (@DustinKaban) reported

    @Shawhelp seems Shaw internet is down in Burnaby South, around Metrotown. Have no connection, restarted router, nothing.

  • Crackmacs cm (@Crackmacs) reported

    @Shawhelp oh okay gotcha when a sales rep offered me a new 2 year agreement with fibre+ 300 (at the same rate I'm paying now) over the phone, she said no change in upload speed, so I turned it down. Seemed pointless lol I'll just keep what I have now, thanks!

  • profx307 Troy Mulawka (@profx307) reported

    So I sent a message to @ShawInfo and was immediately talking to a field sales rep and they took my info and they can set me up with better pricing. I still want what I am owed from @TELUS . Like hell even your loyalty can get back to me after being almost a 20 year customer

  • acathslife Cat (@acathslife) reported

    @Shawhelp All good now, my wifi just went down but I've already restarted.

  • Babytiel NotAnyoneButLANDY (@Babytiel) reported

    @Shawhelp The WORST CUSTOMER SERVICE EVER. Actually, it DOES NOT EXIST. Will be looking into SWITCHING our tv service & DEFINITELY WILL NOT get anything else from them. GOODBYE SHAW. Do not attempt to pursued me. I will not DM u.

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    Hi @Shawhelp. I have 2 Xi6 wireless boxes. On your support page, it shows that there is a new wireless box available - known as XiOne. Is it possible to swap to these boxes? Thanks.