Shaw Outage Report in Redwater, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Redwater, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Redwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (19%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay I.R Wiebe
(@LindsayWiebeRD) reported
@Shawhelp Maybe, but I haven’t been happy since the crossover of Shaw and Rogers merged. Service isn’t as good.
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Teapot-Dormouse
(@GehlD) reported
@Rogers @Shawhelp vod authentication error service interruption reported
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Iain Proudfoot
(@ProudfootIain) reported
@Shawhelp We have been on hold for over 2 hours now. What’s happened to customer service?
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Anamika
(@AnamikaChandel) reported
@shawhelp I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.
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Coach Mike
(@MA_Lifestyle) reported
@Shawhelp I was in the queue and then the page crashed …after being number 79. Seriously disappointed in service decline lately.
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Lindsay I.R Wiebe
(@LindsayWiebeRD) reported
@Shawhelp I was just on with an agent and then my iPad crashed and now I can’t get back on to have help with my modem that seems to make a loud buzzing noise like a vibration with a warping like sound. Can you help me instead?
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Cenobyte🦑🧲⚫🐸 ֍😷🇨🇦🐰🐰♂️
(@cenobyte3) reported
@Shawhelp Thank you, looks like they got the issue resolved on their own.
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Dave Pasin
(@dave_pasin) reported
Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations
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K Wright 🇨🇦
(@NascarWeeWee) reported
@Shawhelp are there issues at your end with servers? I'm trying to connect to On Demand and I keep getting the H1.401 error. TIA
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Virtual Assistant Networking Association (VANA)
(@vanetworking) reported
One very frustrated customer @Rogers @RogersHelps @ShawInfo I've now spent over 3 HOURS trying to get basic customer support. Here's how that time has gone: 🕟 Called at 4:20 PM 📞 On hold for 95 minutes, then disconnected 💬 Switched to live chat — was #23 in the queue ⏳ Waited over an hour, finally reached someone... 👎 Only to be told I was in the wrong department 🔁 Trying AGAIN — now I’m #35 in queue It’s now 7:26 PM. This is a massive waste of time and completely unacceptable. How are customers expected to get help when even your agents say the system routes us wrong? Fix the support system. Please.