Shaw

Shaw Outage Report in Renfrew, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Renfrew, Ontario 01/02/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • krisbrattli Kris Brattli (@krisbrattli) reported

    @ShawInfo Taking away the fireplace Channel a week after Christmas sucks. With all your money, a little free tv fireplace action is too much for Shaw? 🔥(not in the sense that you are “fire.” You’re the Grinch.

  • Christi17665841 Christian Calvelo (@Christi17665841) reported

    Day #9 of intermittent internet and Day #2 of no internet. Help! It’s hard to teach music online and do my job without internet… @Shawhelp

  • Mobile_Marty Marty Borotsik (@Mobile_Marty) reported

    @Shawhelp is there an outage in Edgemont?

  • adolwyn Beth Allan (@adolwyn) reported

    @jedichica @Shawhelp (We did the same resetting dance just now. Apparently they’re doing scheduled maintenance from 17 Ave SW south to Glenmore so we must have just been collateral damage for a few minutes)

  • BobOvergaard Bobby O (@BobOvergaard) reported

    @Shawhelp I’m not getting a signal. Outage in my area?

  • YB_IrieDuck Laur_YYC 🇨🇦 (@YB_IrieDuck) reported

    @ShawInfo thanks to your technical support that hung up on me without resolving my issue

  • Traderhankhill CryptoHank (@Traderhankhill) reported

    This all could have been prevented if @ShawInfo weee transparent in the issue. “Hey guys we have to do integrity digs… hey guys our fibre line is broken… hey guys we are upgrading equipment in the area” But instead they’ve been cryptic, and passive aggressive when contacted…

  • AnthonyReimer Anthony Reimer 💉💉💉 (he/him) (@AnthonyReimer) reported

    I’m about 1h20 into a support chat with @Shawhelp. Clearly, the chat line is understaffed, since this was a simple “update me on an escalated support case” and text replies are averaging one every 10 minutes. Also—spoiler alert—my escalated case was closed (that took over 1 hour)

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @Shawhelp “I was actually assisting that department yesterday with the issues they were having. Your comments above about no solution/workaround/ETA is still correct. They are manually going case by case for now, but as you know there's more new cases then ones being resolved right now”

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @Shawhelp “I was actually assisting that department yesterday with the issues they were having. Your comments above about no solution/workaround/ETA is still correct. They are manually going case by case for now, but as you know there's more new cases then ones being resolved right now.”