Shaw

Shaw Outage Report in Renfrew, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Renfrew, Ontario 01/02/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DwightLester ... (@DwightLester) reported

    @Shawhelp Internet is down in canmore three sisters area.

  • PatWhite1984 Pat White (@PatWhite1984) reported

    @Shawhelp Don’t patronize me. You guys don’t give a crap about us or our services.

  • frdarryl Fr. Darryl Millette (@frdarryl) reported

    @Shawhelp Thanks again. Through the chat we figured it’s an issue that a technician needs to come and fix. Appointment has been made. I also want to give huge props to the chat support person (wish I had the name) - very thorough troubleshooting and super helpful! 👏👏👏

  • frdarryl Fr. Darryl Millette (@frdarryl) reported

    @Shawhelp Are there any issues detected in Saskatoon at the moment? Or maybe a routing problem? Trying to stream to Facebook Live, uploading at 4Mbps. Tried both hardwired and wireless connections. It cannot even sustain 2Mbps upload and drops frames like crazy.

  • AlsoGoldberg Also Kim Goldberg (@AlsoGoldberg) reported

    My internet has been super slow for 2 days, pages won't load. I tried clearing cache and cookies & rebooting router. @shawhelp can you assist? Is my acct throttled for some reason? Or is there a problem with it? I may not be able to DM. That isn't loading.

  • Paris9754 Brittany (@Paris9754) reported

    @Shawhelp Trying to set up Roku Streambar I can get sound through streambar when on Netflix But cannot get tv cable shows audio to come through streambar; only Comes thru TV speakers. 10 yr old Samsung TV no HDMI ARC port so using HDMI and optical Toslink cable 2 connect help

  • goomster666 goomstar (@goomster666) reported

    @shawhelp what did you do to my wifi why is it so slow now i ain’t paying for village wifi

  • DaSud Sud (@DaSud) reported

    @Shawhelp I'm getting a "HTTP ERROR 400 Problem accessing /service/preauth. Reason: account is not active:" on a bunch of my emails, please advise what I can do about it.

  • ammomore Alex More (@ammomore) reported

    @Shawhelp Been chatting support for the last 40 minutes trying to convey the same message, that I do not believe the dust is the issue.

  • McBridesBakery McBrides Bakery (@McBridesBakery) reported

    @Shawhelp Is your business portal down? Catching up on the books and want to access online bills for reporting.