Shaw outages and service status in Renfrew, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw generated 0 outage signals in the last 24 hours around Renfrew, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Renfrew, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Sep 10, 6:40 PM EDT	0	0
Sep 10, 7:00 PM EDT	0	0
Sep 10, 7:20 PM EDT	0	0
Sep 10, 7:40 PM EDT	0	0
Sep 10, 8:00 PM EDT	0	0
Sep 10, 8:20 PM EDT	0	0
Sep 10, 8:40 PM EDT	0	0
Sep 10, 9:00 PM EDT	0	0
Sep 10, 9:20 PM EDT	0	0
Sep 10, 9:40 PM EDT	0	0
Sep 10, 10:00 PM EDT	0	0
Sep 10, 10:20 PM EDT	0	0
Sep 10, 10:40 PM EDT	0	0
Sep 10, 11:00 PM EDT	0	0
Sep 10, 11:20 PM EDT	0	0
Sep 10, 11:40 PM EDT	0	0
Sep 11, 12:00 AM EDT	0	0
Sep 11, 12:20 AM EDT	0	0
Sep 11, 12:40 AM EDT	0	0
Sep 11, 1:00 AM EDT	0	0
Sep 11, 1:20 AM EDT	0	0
Sep 11, 1:40 AM EDT	0	0
Sep 11, 2:00 AM EDT	0	0
Sep 11, 2:20 AM EDT	0	0
Sep 11, 2:40 AM EDT	0	0
Sep 11, 3:00 AM EDT	0	0
Sep 11, 3:20 AM EDT	0	0
Sep 11, 3:40 AM EDT	0	0
Sep 11, 4:00 AM EDT	0	0
Sep 11, 4:20 AM EDT	0	0
Sep 11, 4:40 AM EDT	0	0
Sep 11, 5:00 AM EDT	0	0
Sep 11, 5:20 AM EDT	0	0
Sep 11, 5:40 AM EDT	0	0
Sep 11, 6:00 AM EDT	0	0
Sep 11, 6:20 AM EDT	0	0
Sep 11, 6:40 AM EDT	0	0
Sep 11, 7:00 AM EDT	0	0
Sep 11, 7:20 AM EDT	0	0
Sep 11, 7:40 AM EDT	0	0
Sep 11, 8:00 AM EDT	0	0
Sep 11, 8:20 AM EDT	0	0
Sep 11, 8:40 AM EDT	0	0
Sep 11, 9:00 AM EDT	0	0
Sep 11, 9:20 AM EDT	0	0
Sep 11, 9:40 AM EDT	0	0
Sep 11, 10:00 AM EDT	0	0
Sep 11, 10:20 AM EDT	0	0
Sep 11, 10:40 AM EDT	0	0
Sep 11, 11:00 AM EDT	0	0
Sep 11, 11:20 AM EDT	0	0
Sep 11, 11:40 AM EDT	0	0
Sep 11, 12:00 PM EDT	0	0
Sep 11, 12:20 PM EDT	0	0
Sep 11, 12:40 PM EDT	0	0
Sep 11, 1:00 PM EDT	0	0
Sep 11, 1:20 PM EDT	0	0
Sep 11, 1:40 PM EDT	0	0
Sep 11, 2:00 PM EDT	0	0
Sep 11, 2:20 PM EDT	0	0
Sep 11, 2:40 PM EDT	0	0
Sep 11, 3:00 PM EDT	0	0
Sep 11, 3:20 PM EDT	0	0
Sep 11, 3:40 PM EDT	0	0
Sep 11, 4:00 PM EDT	0	0
Sep 11, 4:20 PM EDT	0	0
Sep 11, 4:40 PM EDT	0	0
Sep 11, 5:00 PM EDT	0	0
Sep 11, 5:20 PM EDT	0	0
Sep 11, 5:40 PM EDT	0	0
Sep 11, 6:00 PM EDT	0	0
Sep 11, 6:20 PM EDT	0	0
Sep 11, 6:40 PM EDT	0	0

September 11: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Lindsay I.R Wiebe (@LindsayWiebeRD) reported 5 minutes ago
@Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.
Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported 6 minutes ago
Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable
Drimint (@RisenRealm) reported 12 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
bc_2027 (@bc_2025_vision) reported 14 minutes ago
@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
Ender (@Endfx11) reported 17 minutes ago
@Shawhelp is there an outage in East Saskatoon right now?
OC_2030 (@oc_2030_vision) reported 18 minutes ago
@Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.
bc_2027 (@bc_2025_vision) reported 19 minutes ago
@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 20 minutes ago
@Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?
Heldy (@HeldyCarvalho) reported 21 minutes ago
Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?
Bella Bee  (@SmileyYYC) reported 22 minutes ago
@Shawhelp internet down #NW