Shaw Outage Report in Renfrew, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Carolyn S
(@fusspot39) reported
Help @Shawhelp we’ve lost all our TVs with a message “Sorry, there seems to be some trouble” I’ve unplugged and plugged in several times. No luck.
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Nutty of 🇨🇦(soon to be Sir Nutty)
(@CameronNuttall) reported
@Shawhelp My wife has been on with you for 3 hours! When they couldn’t solve the problem and we asked for a tech to come out they just reset the conversation back to the automated system! She will call tomorrow, someone’s probably going to have a grumpy customer to deal with!
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Neil Abrahamson
(@NeilAbrahamson1) reported
@rgstone1 @Shawhelp Historically they have had decent customer service. Standard message has been "we are experiencing higher than normal call volumes". No it is not higher than normal, you just don't care that much to make the wait time shorter. Tried calling last week though and it just hangs up.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
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Roaming H 💙🇨🇦
(@cortexuvula) reported
@Shawhelp Internet outage in Kelowna?
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Social Media Guru 365™️
(@SMG365LLC) reported
@ShawInfo @Shawhelp unfortunately your third party service @aislelabs isn’t able to assist me (the client) i spent 2 hours with Shaw support on a their software and didn’t get what I paid for. I signed a long term contract and I unfortunately will take legal action. Thanks
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Kim Goldberg
(@KimPigSquash) reported
I've got no dial tone on my landline phone in downtown #Nanaimo. Anybody else? My lights & internet are fine. Internet & phone are BOTH @Shawhelp. But Shaw piggybacks on Telus infrastructure for phone service I think. Is it possible phone line down but nothing else? Stormy.
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david
(@david47833748) reported
@Shawhelp I have that’s why I sent that tweet. No updates or anything. Might want to give ppl updates more often. It seems like no ones even working on the problem
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It's Christopher, please
(@cdotneufeld) reported
@Shawhelp Thanks, Taylan, I could use a hand actually. The documentation said I could use the Blue Curve app to bring over my network settings, but it's not clear how to do that.
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Social Media Guru 365™️
(@SMG365LLC) reported
@Shawhelp Just did. I am eagerly awaiting the call to fix this problem.