Shaw

Shaw Outage Report in Richmond, Estrie, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond, Estrie, Québec 11/14/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KAmbrosone Karen_A1976 (@KAmbrosone) reported

    @Shawhelp Any idea when TV will be up and running in Calgary? Been down since 6:30am.

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @Shawhelp CALL AND SPEND 6 HOURS WAITING FOR A BOTT TO SEND YOU CRAP SCRIPTED MESSAGE

  • northvanthrift1 @northvanthriftscore (@northvanthrift1) reported

    @Shawhelp I just got off the phone with your tech support (a very lovely person, btw)...and was told no ETA on the fix. Pods are still not working. Advised to unplug and try again in a few days. So, problem not fixed.

  • kosherfranks Cancer sucks 😔 (@kosherfranks) reported

    So two separate @Shawhelp service technicians were supposed to be calling me tonight to check on our cable service and we received zero calls - not exactly performance #shawcable

  • SharylJansPhoto Sharyl Jans (@SharylJansPhoto) reported

    @ShawInfo I just want to tell you that your website for online shopping and searching for plan options sucks! I find nothing but go into a store. What’s the point of your website? I just want info on internet only. Your cable is getting way overpriced!

  • uaso3 Shawn (@uaso3) reported

    So @shawinfo and @shawhelp I’ve been in a wal mart location for 3 hours on the phone with your reps trying to get a cell phone. Completely unacceptable customer service Shaw. The people at wal mart are being super helpful but you keep giving them the run around

  • CrazySteveC Steve (@CrazySteveC) reported

    Fix your ******* services or give a ******* refund @Shawhelp

  • sunnyni31 Sunny (@sunnyni31) reported

    @Shawhelp My WiFi is not working since 4am today!!! And nobody is picking up the phone to solve the problem!

  • rose_petz Rose Petz|High Vibing Wellness (@rose_petz) reported

    @wildrose76 @Shawhelp It's ridiculous that they cut service because they "wanted" to upgrade the cable boxes. Not a good way to run a business. The local news is really the only feature that's any good.

  • donnasmith915 Donna Smith (@donnasmith915) reported

    @Shawhelp Is there a problem with pods in southern BC? They were working earlier today.