Shaw Outage Report in Richmond, Estrie, Québec

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

November 30: Problems at Shaw

Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (66%)

2. 

   TV (11%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• The Big Gay Let's Play #BlackLivesMatter (@ABigGayLetsPlay) reported 3 minutes ago

  @Shawhelp Nah, we’re good thanks. Already looked into replacing this with @TekSavvyBuzz for much less per month and less hassle. Thanks though! We’ll be in touch when we’re ready to cancel!

• Angie Liu (@angelena_12) reported 4 minutes ago

  @Shawhelp not impressed w/ loyalty. I've had many issues & contemplating changing to Telus after 10+ yrs of being with shaw. No great promos, offered to call me if something comes up? What!? Offering me free stuff I don't need isn't value. #GoToTelus

• Just_Trish (@JustCdnTrish) reported 5 minutes ago

  @Shawhelp is gateway down?

• TLC (@Nortina123) reported 7 minutes ago

  @Shawhelp is anyone else in south Calgary experiencing extremely slow internet. Difficult working from home when it doesn’t work. Is it just my house?

• アンソニー (@afivancouver) reported 8 minutes ago

  @Shawhelp will I be notified when service in my area is back up?

• parker (@whoa_parker) reported 8 minutes ago

  Aaaand they said the internet is reactivated but it's not. After 30 minutes of talking to the most combative and unhelpful @ShawInfo customer service agent ever 🙃

• Rose Hillier (@rlhnyvr) reported 9 minutes ago

  @Shawhelp I couldn't find the Knowledge channel on the On Demand listings. Can you help?

• The Reverend Lady Clarence Cleerwater Revival (@otipemsiw) reported 10 minutes ago

  @whoa_parker @ShawInfo holy crap that's so gross I'm so sorry you were made to deal with that jfc

• NorthVanMike (@NorthVanMike) reported 10 minutes ago

  @Shawhelp i still need my issue resolved. it's been several days. all info is ongoing in DM.

• Dennis (a.k.a. Devo) (@djdevo79) reported 12 minutes ago

  Hey, anyone on #ShawMobile get the emergency alert test notification today? @ShawInfo I didn’t