Shaw

Shaw Outage Report in Richmond, Estrie, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond, Estrie, Québec 10/31/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DocInfoSci Dr. TCB (@DocInfoSci) reported

    @Shawhelp #shawoutage V8K Salt Spring Island has repeated 30m + outages over past several days. Down now. Ideas on when service will be back?

  • marchaslam1 Marc Haslam (@marchaslam1) reported

    @StrategicThghts @TELUS @Shawhelp I tried self install once with a new 4K box. Failed miserably and needed an on-site service call.

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp For the Nth time in my DM to you, I already asked for help and your Tech team is aware of the issue which is your equipment in the area. I will continue to post your poor speeds until your tram fixes it as they have indicated they will.

  • BarryChen15 @BarryChen604 (@BarryChen15) reported

    @Shawhelp Please check 694 263 8862 2258 West 39 th Av Van V6M 1T9 If there is an outage.

  • Falross Falross (@Falross) reported

    @Shawhelp Thanks. Right now I'm on hold on the support line.

  • KaiserCipi Ciprian Chiorlise (@KaiserCipi) reported

    @ShawInfo you should be more concern with the quality of your service first, than other problems; my speed has never been 1 Gig like you advertised; we should cut the bill in half like the speed you provide

  • Brian_BCX Brian Carriere (@Brian_BCX) reported

    @Shawhelp Without knowing my actual hardwired down/upload speeds, what should I expect with Giga+ Internet service? Thanks.

  • THarris1519 Trevor Harris (@THarris1519) reported

    @Shawhelp any reports of wifi down in Morinville? My modem has had a green flashing light for almost 30 minutes

  • Falross Falross (@Falross) reported

    @Shawhelp any news of an outage in Lloydminster? Normally service is great, but today has been very hit and miss

  • Jimmy_jim_bo James Taylor (@Jimmy_jim_bo) reported

    @Shawhelp That link does not help. Internet only works for a few minutes at a time. Have to use my phone data which is not free to contact and try to get a resolve. Not a happy customer.