Shaw

Shaw Outage Report in Richmond, Estrie, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond, Estrie, Québec 12/02/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KWerzun K. J. Werzun 🐾🐾 (@KWerzun) reported

    @Shawhelp We’re still having problems off and on with wifi here in Vancouver. It’s not as bad as yesterday, but it’s still an annoyance. Any word when things will be fixed?

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    New Rule: Internet providers must actually hire technical support specialists who actually know how to troubleshoot your internet, not people who steamroll you into booking a service appointment, potentially leaving you a week without internet. CC: @Shawhelp

  • JustinEngel1989 GutterbugAlumnusCandidate (@JustinEngel1989) reported

    @Shawhelp Down in Medicine Hat, AB, and yes I've tried the troubleshooting advice

  • lorpap73 Lori Papineau (@lorpap73) reported from Parkland County, Alberta

    @Shawhelp are there issues in Stony Plain? Our internet and cable not working

  • EK9918 EK99 (@EK9918) reported

    @Shawhelp @YEGonewheel Been out for 3 hours on the coldest day of the year. 2nd time in a month it's gone down in Oliver for hours. Not a great look.

  • SighmanCanada Simon (@SighmanCanada) reported

    @Shawhelp Tried watching 'Great Escapes with Morgan Freeman' on demand last night, what is with the forced advert for the same 2 nat geo shows, like 15 times during it, one being the show I'm watching?!? The other a show about Tuna I would never now watch as the ads annoyed me so much...

  • jazznbluesjrney stephen oliver (@jazznbluesjrney) reported

    @Shawhelp A Tech just restored service

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @chx @nick_thompson @Shawhelp When I verbally agreed to a 2 year contract this month, the sales guy checked my modem and said I’d be good for 750/100. After agreeing to the deal, I only got 750/25. Called him back, he said “oops, looks like there’s an issue in your area and gave a $25 credit. It’s a joke.

  • roka1210 Salina (@roka1210) reported

    @ShawInfo any idea when the outage will be resolved in West Abbotsford? Full services outage since Friday Dec 24th (day 4 today)