Shaw

Shaw Outage Report in Ridgetown, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ridgetown, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ridgetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ridgetown, Ontario 12/09/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • merhaylamlee Allye (@merhaylamlee) reported

    @Shawhelp Curious if there is any way to reach Billing support? I sat in line for two hours via online chat, it disconnected and won't reconnect (on a pc, hardwired to your modem!) ..I waited yesterday as well on a different browser & still couldn't reach anyone.

  • philfigs Phil Figueiredo (@philfigs) reported

    @Shawhelp Internet has been down in Vancouver Chinatown most of the day with no updates on your website. Any ETA on it being restored?

  • pgrundle Pat Grundle (@pgrundle) reported

    @Shawhelp After a couple of hours on hold the issue has been addressed. Improvement on hold time is suggested as it took me a week of various hold times to get through.

  • mbstringer mbstringer (@mbstringer) reported

    I’m having a heck of a time trying to get a phone line to my business @Shawhelp your Customer Service is beyond desirable since merging with @Rogers Any suggestions to get some action? #poorcustmerservice #emptypromises

  • xjongo X Jongo! 🦁 (@xjongo) reported

    @Shawhelp @merhaylamlee same issue here. i cant log into your site to PAY YOU. online chat never works, phone calls get hung up on.

  • TeamCanada1 Mike Cockrall (@TeamCanada1) reported

    @Shawhelp I have twice and both times they said there is an open ticket to look at my issues outside the house, but neither could give me any timeline for resolution.

  • MattGalbino Matty (@MattGalbino) reported

    @brutus1891 @Rogers @ShawInfo I believe there is. My internet is down also.

  • Redmagex 🇨🇦RedMageX🇨🇦🖕 (@Redmagex) reported

    @Shawhelp There was scheduled service in Calgary last night, but nothing for Brooks, AB. Still no Internet after modem reset

  • IanDSeggie Ian Seggie (@IanDSeggie) reported

    @Shawhelp We are getting fibre optic serviced to house home this month. The optic cable is owned by fibre connect. Telus has been first offer us service (much cheaper and faster). Do you have plans to offer the same or similar? We want fibre & who here gets here first gets our buisiness. Thank you.

  • aches63 Alan (@aches63) reported

    @Shawhelp I currently cannot watch channels below channel 24 here in Cougar Ridge, Calgary, The message is "No Content due to a temporary video stream error". It has been like this all morning. Tried calling the number given but it was a fail.