Shaw

Shaw Outage Report in River Valley, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in River Valley, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in River Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in River Valley, Ontario 02/16/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • happynigel_ happynigel (@happynigel_) reported

    I pay @ShawInfo 100% of the time for 90% service and they definitely don't care.

  • 2016humanrace unicorns (@2016humanrace) reported

    @Shawhelp shaw webmail gvs sender message undelivered to my wife svd i we hv iPhones w gmail accounts gmail has no issue just Shaw emails tech told me he can’t resolve problem any further today 2 hours later chat

  • susanknight Susan Knight (@susanknight) reported

    Hey @Shawhelp our 5G has vanished and the TV no longer sees the internet.. we keep rebooting but nada.. can you help before my husband throws the modem off the roof?

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @Shawhelp OK back now, but question still there why at the start of primetime, sorta stupid time, should be done wee hours of the morning

  • bacon_darth 🇨🇦Chris🇺🇦 (@bacon_darth) reported

    @Shawhelp hi there. Just wondering if you are currently upgrading your network, requiring customers to upgrade equipment? Just had a phone call with someone claiming to be from Shaw. It seemed sketchy so I hung up. Thanks.

  • alesha_lawrence aleshalawrence (@alesha_lawrence) reported

    @Shawhelp is the internet down in Surrey??

  • samodb1 Slingin Sammy (@samodb1) reported

    @Shawhelp @Corey_M_J I am in the same situation and area. This has affected my ability to work. Still waiting in excess of 5 hours now for ETA/indication of what the issue is...c'mon man

  • Deasmom LR🌵🐈🌈💉🧡🇺🇦AU (@Deasmom) reported

    @Shawhelp a customer service agent in #yeg helped me reset my Shaw mail password but now am not receiving @shaw.ca mails. Please do t refer me to a website. I’m old and I fly in 2 hours. No time to figure this out. DM open

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @Shawhelp Well it got my VEVO going for about 4 songs, then bit the dust again, now not working again.

  • jimmybluec Jim Clark (@jimmybluec) reported

    @ShawInfo Gig+Fibre. Worst product, worst service, new gateway no help. Calls not returned. Zoom calls freeze, unstable internet message. Search starts with "no internet," then "connection restored". Supposedly temporary line was installed, down speed dropped 370mbps average.