Shaw

Shaw Outage Report in River Valley, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in River Valley, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in River Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in River Valley, Ontario 11/29/2025 23:45

November 29: Problems at Shaw

Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • senorbanero Jeff (@senorbanero) reported

    @Shawhelp I can’t access the NHL Centre Ice channels I subscribed to and your app chat is not working properly. Are you able to assist?

  • brad22768135 brad (@brad22768135) reported

    Hi @Shawhelp is there an update on the outage happening since yesterday in Delta BC?

  • bradford139 Chris Bradford (@bradford139) reported

    @shawhelp I’m also having issues with the Leafs Oilers game not being shown on Centre Ice. I subscribe to watch these out of market games and it hasn’t been an issue before.

  • KCwvbc kc ⚖️🏴‍☠️🇨🇦 (@KCwvbc) reported

    @Shawhelp Can you confirm you are working on this? I’m not talking about the TSN blackout I am talking about NHL Centre I’ve which we pay extra for and should be able to watch the game on. It says no program scheduled which is wrong.

  • dgotaas28 Dustin Gotaas (@dgotaas28) reported

    @Shawhelp please help thanks

  • davinderchahall Daveadelphia (@davinderchahall) reported

    @Shawhelp my power line is down infront of my house it’s been down since the morning please come fix it! I already called your help desk but so far they won’t be able to come until tomorrow I need it for work!

  • jayeyecue This is Not My Alberta (@jayeyecue) reported

    What is with @ShawInfo ? From August to December my monthly bill is up $26 for the same level of service? Maybe should be looking closer at those Telus flyers. Apparently customer loyalty means nothing.

  • NafisaHamzay Nafisa (@NafisaHamzay) reported

    @Shawhelp Will restart after office hours to avoid disruption however slow!

  • btozzz222 Bill Tozer (@btozzz222) reported

    @Shawhelp I’m paying for NHL center ice to watch Oilers vs Leafs tonight while In Vancouver BC, and it’s not on 625. Please fix asap

  • perfectrose2011 Wendy 🇨🇦 (@perfectrose2011) reported

    @Shawhelp Over the past SIX MONTHS, I have called Shaw because since January, I have NOT RECEIVED MY MAILED SHAW bills for TV/Internet which I did not cancel and requested them. Last time, I was told no one had initiated the bills be mailed to me. This woman said she would and