Shaw

Shaw Outage Report in River Valley, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in River Valley, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in River Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in River Valley, Ontario 02/26/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • zFDiNozzo [zF]Anthony DiNozzo (@zFDiNozzo) reported

    @brittlestar And everyone wonders why I am frustrated by the coming merger between @Rogers and @ShawInfo . Shaw fixes its problems without having to tweet it to millions. I don't want to be a Rogers customer. We need more competition not less!

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp Yep I got an "incident number" . Yep they will "follow up with me" . Yep they have "techs working in my area". At the end of the day nobody made contact, nobody followed up. I still have #nointernet from @Shawhelp @ShawInfo. #day10

  • Cruisefan19 John (@Cruisefan19) reported

    Don't let @ShawCanada fool you. Once you have signed a contract it doesn't matter to them how long you have #nointernet. @Shawhelp promises the world but can't deliver. Tech can't fix the problem so you go to the back of the line for another appointment. #brokenpromises.

  • Cruisefan19 John (@Cruisefan19) reported

    Looking for an #internet provider. Please think again if you are looking @ShawInfo @Shawhelp. I'm a 20 year customer and have had no internet for 10 days with no end in sight. #poorcustomerservice doesn't think it's a priority to get it fixed. Please look for a #reliable option.

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp Must be nice for the staff @Shawhelp @ShawInfo to go home and have internet all weekend. I have had no service since before last weekend and I won't have it this weekend either. #poorcustomerservice

  • Cruisefan19 John (@Cruisefan19) reported

    Does 10 days with #nointernet seem like a a long time? Of course it does. What provider would allow that to happen (especially to a 20 year customer)? @Shawhelp @ShawInfo does and I'm experiencing it right now. Don't get caught like me. Please look at another #internetprovider

  • esherravenfire Esher RavenFire (@esherravenfire) reported

    @Shawhelp Hey guys, for the past couple days my email to my shaw email address is SUPER slow showing up. Yesterday it took 20 minutes for an Amazon 2factor email to show up. And today, I'm waiting on Slack's login email. Something happening with your mail servers?

  • Exportbc Exportz (@Exportbc) reported

    @ShawInfo Seriously your loyal dept is allowed to YELL at customer and treat them like **** !!!

  • mediarz mediar (@mediarz) reported

    @Shawhelp I've worked in IT for 20 years, this is a you thing. Please fix.

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp @ShawInfo can't get their #internet to work reliably. 14 days and nothing. techs come and can't fix the problem so I need another appointment. Don't let this be you. Look elsewhere for a quality service