Shaw

Shaw Outage Report in River Valley, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in River Valley, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in River Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in River Valley, Ontario 01/26/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp Yep I got an "incident number" . Yep they will "follow up with me" . Yep they have "techs working in my area". At the end of the day nobody made contact, nobody followed up. I still have #nointernet from @Shawhelp @ShawInfo. #day10

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp Jut like I figured. It is now the afternoon and @Shawhelp @ShawInfo still hasn't sent me an update via DM. It's because they have no answers. #nobodys knows how to fix the problem yet I'm trapped in their #contract with #noservice. Don't get trapped like I am. look elsewhere!

  • Exportbc Exportz (@Exportbc) reported

    @ShawInfo Seriously your loyal dept is allowed to YELL at customer and treat them like **** !!!

  • JasonCoxPen Jason Cox (@JasonCoxPen) reported

    @ShawInfo your service is down in the Penticton/Summerland/Naramata area

  • 123midnite Midnite (@123midnite) reported

    Aaand internet went down right before the main event. @Shawhelp SHAW SUCKS

  • Cruisefan19 John (@Cruisefan19) reported

    14 days with #nointernet. 14 days of @shawinfo @shawhelp promising to fix it with #zero results. Don't get #trapped in a contract like I did. Find a provider that gets the job done right the first time. @ShawInfo isn't that company

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp Must be nice for the staff @Shawhelp @ShawInfo to go home and have internet all weekend. I have had no service since before last weekend and I won't have it this weekend either. #poorcustomerservice

  • mediarz mediar (@mediarz) reported

    @Shawhelp I've worked in IT for 20 years, this is a you thing. Please fix.

  • Walchynski Walchynski (@Walchynski) reported

    @Shawhelp Do you have any information regarding the ongoing internet service disruptions in Saskatoon today? It's pretty frustrating not knowing exactly why this is happening.