Shaw

Shaw Outage Report in River Valley, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in River Valley, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in River Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in River Valley, Ontario 12/08/2025 04:00

December 08: Problems at Shaw

Shaw is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • stripperdj Nicholas Rage (@stripperdj) reported

    @Shawhelp my answering service has been switched to Chinese prompts. How do@I switch it back to English? I can’t speak Chinese, so I can’t understand what she’s saying.

  • Dean_Paz Quarant-Dean 🇨🇦 (@Dean_Paz) reported

    Hi @Shawhelp. Any reports of outage in Saskatoon? Just lost both internet and cable

  • stvnk1m Steven Kim (@stvnk1m) reported

    @Shawhelp hey the shaw app is very bad. Someone from backend developer needs to fix it. The loading time takes too long. It should be an easy fix.

  • SurreyJack7 Surrey Jack (@SurreyJack7) reported

    @Shawhelp when are you going to fix the wifi in surrey ? This is getting ridiculous? Should we change providers? Can you please let us know!

  • ship23mom1 Vasilia Kachmarski (@ship23mom1) reported

    @Shawhelp NY wifi has been sporadic and very sluggish for over a month. Is there an issue?

  • smtorsch smtorsch (@smtorsch) reported

    @Shawhelp Hi it's me again. Cable is doing the same thing as before. Can you please help?

  • extremelydecen1 Dan Ironman Lefebvre (@extremelydecen1) reported

    @Shawhelp is there an outage in Beaumont

  • Bruce_Toews Bruce Toews (@Bruce_Toews) reported

    @Shawhelp I remember watching TV once and the Canadian channel was airing the shows out of order, but because of signal substitution I wasn't able to watch the correct show.

  • KitsuneAkaiyuki Kitsune Akaiyuki (@KitsuneAkaiyuki) reported

    @Shawhelp is there an outage in the Fraser Valley? Suddenly lost all Internet

  • McNameeJason Jason McNamee (@McNameeJason) reported

    Dear @Shawhelp, My elderly father recently lost his wallet and has a new CC. We tried to login to Shaw website but may have forgotten some credentials (and we sure tried!!). Your phone help desk is exceedingly unhelpful. How are you going to help him? Can you just call him?