Shaw

Shaw Outage Report in River Valley, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in River Valley, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in River Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in River Valley, Ontario 01/14/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Slack_Daniels SlackDaniels (@Slack_Daniels) reported

    @Shawhelp Hi Shaw Help Team. Why do you have wait times spoken while going on hold when the times are not realistic? 35-45 has been 75 mins so far.

  • Rob_Reinhardt Robert Reinhardt (@Rob_Reinhardt) reported

    Working remotely is fantastic when the Internet is working. For this entire week, our @ShawInfo business class cable Internet has been dreadful. @Shawhelp tech support said it would be a week before a tech could be on site. Looking into alternative or backups...

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp We are experiencing more cable and internet issues. Is the network struggling in the Glendale area of Red Deer or is our hardware in need of replacement. These issues have been ongoing intermittently for weeks. Please advise.

  • MadameMoiselle3 Madame Moiselle (@MadameMoiselle3) reported

    @ShawInfo If is disgraceful how a customer is treated like a thief when your ppl have clearly made an error.Too bad $50 is now going to cost you our other account, our business account, and two family accounts that we manage. A customer of years has never felt soo disgusted.

  • amalhi3 A N U (@amalhi3) reported

    @Shawhelp Tried that 2X it didn’t help 😩

  • Brynn_H Brynn Harris-Hamm (@Brynn_H) reported

    I haaate ShawOpen wifi networks. I’m not a #Shaw customer but my phone always finds the networks in public places & obviously can’t connect.. so then websites etc won’t load & I have to turn wifi off & then forget & then use all my data. Gah. @ShawInfo you’re driving me crazy.

  • Browner23K Browner (@Browner23K) reported

    @Shawhelp all systems down in Calgary S.E.?

  • ryantyke Wine Guy (@ryantyke) reported

    @Shawhelp Please help. Internet down at @BaselineWine

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • adifood1234 Adi lally (@adifood1234) reported

    @TELUSsupport Also for home service switch over to @Shawhelp. I’m on Shaw never had an issue tv is the best bluecurve. And I got internet 300 never had an issue or drop. With Telus I always had issues