Shaw

Shaw Outage Report in River Valley, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in River Valley, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in River Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in River Valley, Ontario 12/14/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • peculiar_things beth (@peculiar_things) reported

    @Shawhelp My 85 year old dad’s landline that was just installed yesterday isn’t working and he can’t reach anyone to help. This is very dangerous for an older person. How do I get a service call for him? Thanks!

  • LoloPino Lolo P🇨🇦🇨🇱🏳️‍🌈 (@LoloPino) reported

    @Shawhelp the internet is down in our building. Several neighbours have tried restarting their modems but no signal. We are in #yyc #vicpark

  • raver_angelo angelo raver (@raver_angelo) reported

    @Shawhelp thanks for the customer service!

  • pfarries Patrick Farries (@pfarries) reported

    @Shawhelp do you have any updates on outage INC0999636? It’s not listed on the service status page but support says it’s an active outage and has been since 12pm MST

  • umea ★ (@umea) reported

    @shawhelp my internet is unusable please help

  • jloutet79 JL (@jloutet79) reported

    @Shawhelp You guys having Internet problems in the tri -cities? Seems internet services are down.

  • GDgeek Katharine (@GDgeek) reported

    .@Shawhelp Are there issues with mobile service in Nanaimo/Duncan area? Unable to send texts and phone calls aren’t working. Hasn’t worked properly since 10am.

  • Kmama70 Tracy (@Kmama70) reported

    @Shawhelp Good morning, is there a problem with Shaw Internet, the download is poor. What would cause this? Please advise.

  • JMilverse Jason Milverse (@JMilverse) reported

    @Shawhelp You guys suck your service sucks we are swapping to MTS , no ******* phone, TV or internet for 5 ******* hours now

  • raver_angelo angelo raver (@raver_angelo) reported

    @Shawhelp hey shaw, i think theres a outage at vancouver and citys near vancouver. is there a way you can fix it? also, please and try to find what the problem is. Please and Thank you.