Shaw

Shaw Outage Report in River Valley, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in River Valley, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in River Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in River Valley, Ontario 01/16/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bogey_Putt Lynelle (@Bogey_Putt) reported

    @Shawhelp tecnician came today to fix an issue with inconsistent cable and internet. Left saying it was an issue with the line, but that it should work the way it was until the line crew could be dispatched. Have now been on the line with support for 45min as we have NO CABLE 1/2

  • billp5101 Bill Poppe 🇨🇦 (@billp5101) reported

    @Shawhelp I seem to not have a connection tonight. Is there an issue?

  • Sztuman Chris S (@Sztuman) reported

    @Shawhelp tv not working. why would we be left with a service that only works once and a while. this is terrible.

  • BkNerdGaming BkNerdGaming (@BkNerdGaming) reported

    @ShawInfo shaw has some of the worst never net ever

  • BCinBC21 B.J.C. (@BCinBC21) reported

    Very impressed with @ShawInfo tonight. My remote totally quit working, I called on the weekend, and a new remote arrived in my mailbox today. I'm normally critical of Shaw, but tonight I'll give credit where credit is due. Thank you for your service. 📺

  • woodwarddotCA Jeff. Now with 10% More Pumpkin Spice! (@woodwarddotCA) reported

    I often only complain about companies on Twitter but I have to give credit where it's due, @ShawInfo's customer service experience has really improved in the past couple years. Combo of service people and technology working really well for them.

  • Zainab13901669 Zainab (@Zainab13901669) reported

    @Shawhelp pathetic customer service rude agents

  • saskatoonwinmar WINMAR Saskatoon (@saskatoonwinmar) reported

    @Shawhelp why is there no chat for businesses? Our only option is to phone. Residential chat will not help us.

  • Bogey_Putt Lynelle (@Bogey_Putt) reported

    @Shawhelp 2/2 and they cannot send anyone to fix until OCT 6th? Seriously?’

  • mrkaswa mr kaswa (@mrkaswa) reported

    Once again @ShawInfo's service is down. (To be fair, it may not be their fault. It's always possible that BC ferries had a malfunction and ran down a telephone pole in Whalley.)