Shaw

Shaw Outage Report in Riverview, New Brunswick/Nouveau-Brunswick

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Riverview, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Riverview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Riverview, New Brunswick/Nouveau-Brunswick 12/17/2025 00:50

December 17: Problems at Shaw

Shaw is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported

    @Shawhelp @social Sending me a DM is nice. That’s not a fix to this situation. You sold me a third-party service that doesn’t take responsibility and your team cannot service it. Why are you selling their software if you don’t understand how it works? Thanks 🙏 @ShawInfo

  • dianadeguzmann D de Guzman (@dianadeguzmann) reported

    @Shawhelp is shaw down in richmond bc? Have a zoom work meeting that cant attend— shaw internet is so unreliable🙄

  • KrisMonti kristopher Montanini (@KrisMonti) reported

    @ShawInfo your in store customer service setup is abysmal at best. It’s a 40 minute wait just to swipe my credit card. Please tell me why I shouldn’t switch to Telus?

  • OnlyMysticXio MysticXio 💚 (@OnlyMysticXio) reported

    @Shawhelp Visit your website LOL. I'm not using the data that I had to now pay extra for from my mobile carrier to fix my internet that should be working.

  • Straight_Law Straight Law Cocktail from Harvie denBok ******* (@Straight_Law) reported

    @Shawhelp Yeah, nice PR effort - we've been dealing with tech support, and so far, I still can't effectively work with the Shaw Internet non-functioning internet. But they're trying again tomorrow. Will keep everyone posted. BTW: @TELUS home system is relatively flawless.

  • SpecialK859 Andrew Klassen (@SpecialK859) reported

    @Shawhelp Sent a DM 10min ago about an outage. No response.

  • Icalasari Eric West (@Icalasari) reported

    @SpecialK859 @Shawhelp Maybe their internet is down even for them? It's been so horrid even trying to find answers about this

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported

    @ShawInfo @Shawhelp unfortunately your third party service @aislelabs isn’t able to assist me (the client) i spent 2 hours with Shaw support on a their software and didn’t get what I paid for. I signed a long term contract and I unfortunately will take legal action. Thanks

  • pieceofcakecomm Sarah (@pieceofcakecomm) reported

    Exceptional service from SHAW. Now that my tv is working again, I won't have to talk to my husband so much. I am sure he is most relieved. Thanks, @shawinfo

  • IanMakesGames Ian (@IanMakesGames) reported

    @ShawInfo I contacted support but they claim they don't have the ability to take me off your snail mail marketing list, how do I get you to stop sending me mail?