Shaw

Shaw Outage Report in Rivière-Rouge, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rivière-Rouge, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rivière-Rouge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rivière-Rouge, Laurentides, Québec 01/13/2026 14:10

January 13: Problems at Shaw

Shaw is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Dongo_Junior WangChung2Nite (@Dongo_Junior) reported

    @cenobyte3 @Shawhelp Webmail is working, just activesync on the IPhone having issues.

  • gfliverpool9966 🇻🇨💙💛🇺🇦 The G.F. Liverpool™© 🇺🇦💛💙🇹🇹 (@gfliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp We are having signal loss issues on various TV channels at this time (ShowCase and WWE are just a few examples).

  • MrWickDoe Real ones know (@MrWickDoe) reported

    @gregobr @AnthonyLacavera Is with 5G as we all know @ShawInfo did not buy any spectrum for them cause they damm well knew they was gonna sell and did not want to provide any form of help just in case they had to sell. But really 5G is okay. Ppl want lower prices and good coverage n great roaming plans.

  • Calgaryman1 Calgary (@Calgaryman1) reported

    @Bryan_Leitch @Shawhelp That’s a shocker. They absolutely know about the problem the tech(s) have hold me multiple times, but their waste of skin SocMed bots act like it’s the first time they e heard about it.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @gfliverpool9966 @Shawhelp Was told it has something to do with the channel frequencies. So clearly they’re aware. They just won’t fix it or it’s not considered a big enough issue yet. Happened when they put 4K online.

  • Sweetmystique2 Sweetmystique (@Sweetmystique2) reported

    @ShawInfo - I can't believe Shaw is threatening to cancel my 85 year old mom tv service! She wanted to obtain our credit report to transfer her sevice to my account. My mom has Covid,,no compassion to let us deal with this on Monday

  • Damion_ST Scott (@Damion_ST) reported

    Anyone in #YYC having issues with @ShawInfo ? My mail won’t send. Can’t connect to webmail.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Calgaryman1 @Shawhelp Shaw has been glitching since November. Used to be isolated to SN360 and a couple other channels, now it’s freezing on most channels for a few seconds and kicking back in. Was offered a credit in April, never got that either.

  • gfliverpool9966 🇻🇨💙💛🇺🇦 The G.F. Liverpool™© 🇺🇦💛💙🇹🇹 (@gfliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp Nope that’s not working. Looks like an outage on some channels.

  • kfarenholtz Kathy Farenholtz (@kfarenholtz) reported

    @Shawhelp @cenobyte3 Same issue. Only webmail is working. Cannot receive or send emails from my iPhone or iPad. Error message “connection to the server failed”.