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Shaw

Shaw outages and service status in Rock Creek, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Rock Creek, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rock Creek, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rock Creek, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndorianIP
    AndorianIP(AiP)🐍 (@AndorianIP) reported

    @Shawhelp Yeah doesn't help with work. Seriously frustrating!

  • Danrek77
    Dave (@Danrek77) reported

    @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

  • chmpnremix
    indie⁷ slow (@chmpnremix) reported

    @thedjkav @Shawhelp @ShawInfo this makes me feel better about my wait time today (unfortunately I had to hang up to get ready for work)

  • DJPh03NiX
    DJ Phoenix (@DJPh03NiX) reported

    @Shawhelp Doesn’t help. Same issue both on the website and the mobile app.

  • SmileyYYC
    Bella Bee (@SmileyYYC) reported

    @shawhelp 50 minutes on support, getting transferred to 3 agents. And still no answers. Damn how I wish y’all didn’t merge with #Rogers

  • BCReality
    It's been a slice, but I'm leaving this trainwreck (@BCReality) reported

    Everyone that is down with Rogers/Shaw internet/email etc, where are you located? Just started here on Vancouver Island a couple of hours ago. #Shaw #Rogers anyone able to get a return to service update? @Shawhelp @RogersHelps @Rogers

  • aroc88
    Arnold K (Taylor's Version) (@aroc88) reported

    @Shawhelp Nothing has been updated since 1248pm. This sucks.

  • LesIsMore1
    Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported

    @slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

  • WeTalkWrestling
    We Talk Wrestling (@WeTalkWrestling) reported

    @Shawhelp hey shaw is your internet down in calgary SE? Got no internet for the last 45mins