Shaw

Shaw Outage Report in Rock Creek, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rock Creek, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rock Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rock Creek, British Columbia 12/17/2025 18:15

December 17: Problems at Shaw

Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jassybrianne jasmine (@jassybrianne) reported

    @Shawhelp is the internet down in the west end /coal Harbour?

  • bryanhughes Bryan Hughes (@bryanhughes) reported

    @Saralaise @CNNgo Yep. Same here. I asked a friend to see if she was experiencing the same issue (also Shaw customer), and she is. Makes me feel somewhat better to discover that it doesn’t seem to be my device or account – must be something wrong with either @Shawhelp or CNN activation system. 🤬

  • TerribleTongue jer (@TerribleTongue) reported

    Horrible customer service @ShawInfo

  • MrMichael79 Michael (@MrMichael79) reported

    @ShawInfo is there an ETA on the internet outage in the Stafford area of North Lethbridge? We've been without service for at least 5 hours so far

  • ralph_rushton Ralph & his Urbane Crows (@ralph_rushton) reported

    @_Cuddlefish_ @Shawhelp Can you post the link? Saw there was an outage in the west end..

  • jwmox John Moxin (@jwmox) reported

    @ShawInfo The @SamsungMobile A17 has a connection problem with @BluetoothSIG devices. Could you look into it?

  • schriftmeister Cameron (@schriftmeister) reported

    Why the hell does @ShawInfo give the option of creating a secondary account holder login if the secondary account doesn't have the ability to do or see ANYTHING. Want a copy of your billing statements? Tough ****, only the primary account holder gets to see that.

  • dsplice Derek Armstrong (@dsplice) reported

    Ok @Shawhelp , what is going on with internet speeds? I am capping out at 20% of the advertised bandwidth. And I have heard others are having this issue too.

  • TerribleTongue jer (@TerribleTongue) reported

    Just horrible customer service @ShawInfo Time for a change

  • mamamonkey Tamara Hughes (@mamamonkey) reported

    @Shawhelp Outage in Tuscany (NW Calgary)?