Shaw Outage Report in Rock Creek, British Columbia

Problems in the last 24 hours in Rock Creek, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rock Creek, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Busayo Ojo (@bobuszee) reported 3 minutes ago

  @Shawhelp I am still waiting for a call back from your support team since yesterday but nothing

• 
  Norse (@SinatraSoul) reported 4 minutes ago

  @Shawhelp Check yourself Blair, no one wants those channels you listed, not what I’m talking about. Step into details pal, it will help you get a head in life. Box is recent, you guys don’t support MSNBC in HD. Get a grip my man, and maybe work for a company that can keep up. Sad

• 
  Jimbo (@TherealBapu) reported 5 minutes ago

  @Shawhelp What why would I need support now. The system came back on this morning. I am just wondering how is that you guys don’t tell your employees that we’re having a system shut down. Had I not checked to see this I would probably still be working on my cable box trying to fix it.

• 
  Amitabha (@amitabh2014) reported 5 minutes ago

  Extremely disappointed with Shaw service. I don't have internet for >24 hrs. I had to take unpaid leave work from home as no internet. I have medical emergencies overseas I cannot coordinate. And @Shawhelp only plays a recorded message they r working. 1/2

• 
  Jimbo (@TherealBapu) reported 7 minutes ago

  @Shawhelp Hey I did use that service last night after 45 minutes I asked the rep if there was the service outage throughout the system 5 minutes later they said yes. How ******** do the reps not know there is an outage. What a ****** joke of customer service. This is customer service.

• 
  𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported 7 minutes ago

  @Shawhelp changed movie and tv ratings to get a tv show that’s on VOD but it’s not working what am I doing wrong

• 
  Jimbo (@TherealBapu) reported 8 minutes ago

  @Shawhelp Wait so I spent almost An hour with someone doing different things with my tv taking plugs out and putting them in only to ask is there a system issue. Ohh yes sir there is. Why ******** did I waste 45minutes at 11pm when I could be asleep for work. So it’s my fault then.

• 
  Jessika Saks (@KidjessSaks) reported 9 minutes ago

  We carry out installations during a known service outage, and leave you to pick up the pieces 🥲👏🏼💀 @Shawhelp

• 
  Marcus (@majs0201) reported 10 minutes ago

  @Shawhelp should probably shut down in the entire country, their service and coverage is just outstandingly ******

• 
  Simon Lolliot (@simonlolliot) reported 13 minutes ago

  @Shawhelp Thanks for the reply! I've tried all of those. The internet just seems to cut out for 10min and then start up again. Both wifi and plugging directly into the router. No outages reported in my area (UBC) and no previous issues either