Shaw

Shaw Outage Report in Rock Creek, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rock Creek, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rock Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rock Creek, British Columbia 01/23/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • eNdblu Nick W (@eNdblu) reported

    @Shawhelp I recently received a new modem and cancelled my cable service. How long do I have to return the old hardware? I wasn't given a timeline when I called in and had my services switched around.

  • SmuggyBear80 Indigenous Man #BlackLivesMatter (@SmuggyBear80) reported

    @Shawhelp Service has been going down all morning.

  • terikahkelunga K A S H I (@terikahkelunga) reported

    Hey @Shawhelp yesterday the network was good but today it’s again went down, I reset the modem as you said but nothing helped

  • tlarrow Tracy Arrowsmith (@tlarrow) reported

    @Shawhelp trying to find out why on global I cannot get Prince George commercials any longer? We get Kamloops commercials. I live in Prince George and have always gotten the correct commercials. Is there any way this can be fixed? This is an issue in the Quesnel area as well.

  • SeanIsCommunity Sean (@SeanIsCommunity) reported

    @Shawhelp Hi, a bit urgent, can a customer service agent call, the wrong service was transferred today by Shaw.

  • darrylsden Darryl Knudsen (@darrylsden) reported

    @KolbyRizzo @ShawInfo It can be configured for that. I use it through a regular browser for now. Mobile versions are available. Their office/computer complex is actually in the side of a mountain in Switzerland. So far I have never experience a glitch of any kind. They share 0 information.

  • hollywoodsuite Hollywood Suite (@hollywoodsuite) reported

    @Mad_Me @ShawInfo Sorry to bother you but one more question to help us narrow: are you watching on Shaw cable or Shaw direct?

  • troyryder Troy Ryder (@troyryder) reported

    Hi @Shawhelp. My cable TV has been having problems for a few weeks now. Video pauses frequently, sometimes audio too, and sometimes screen goes black. On all 3 TVs. Have rebooted Shaw boxes but doesn’t help.

  • AshleighRobyn Ashleigh Clark (@AshleighRobyn) reported

    Seriously. @ShawInfo I have to wait 1+ hours to reset my cable box on wield card weekend ? Brutal service.

  • dwilsy Not Dave Wilson (@dwilsy) reported

    @Shawhelp can anyone help me through here since sitting on the phone for over 30 minutes couldn’t fix our issue & don’t think the problem is what they said it was