Shaw Outage Report in Rock Creek, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Rock Creek, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rock Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@mylesbosch @Shawhelp Pretty poor customer service
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Lochlin Cross
(@LochlinCross) reported
Worst company on-hold music? I'll start: @Shawhelp
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Les Pilchak
(@lesta67) reported
@Shawhelp BS. I have been trying to get help for 2 hours and counting...
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Josh Eberhart
(@josh_eberhart) reported
works well in your area, I would be leery of @ShawInfo’s awful customer service should you ever encounter a problem. 3/3 #yeg #t8n
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@TPHogan @Shawhelp lol see. The worst
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Peter Broda
(@P_Broda) reported
@purpledcake @Shawhelp At the risk of sounding like a mansplainer (not my intention) that link does say there is a beltline fix I'm progress.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!
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JennyJ
(@JennyBobofett) reported
@lesta67 @Shawhelp .@Shawhelp I’ve been waiting for THREE DAYS! 😡 and still no help!
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Jim Timlick
(@jimtimlick30) reported
@Shawhelp Just DM you guys. Really sucks on an NFL Sunday to have no cable or internet.
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Greg Dickson
(@gregbd) reported
@ChrisLaBossiere @Shawhelp I had a similar problem in 1998 and until I got a manager in the phone, they didn’t figure out that there was a problem with the buried cable coming to the house. The ran a temp cable from the light pole. Fixed the problem. Then next spring they traced the buried cable.