Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rocky Mountain House, Alberta 01/24/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hearnoevil5555 Billiam (@hearnoevil5555) reported

    @cable_shaw Disappointed with @ShawInfo's delay tactics and poor customer service. Despite repeated requests to disconnect my internet service, I face delays and irrelevant questions. Considering legal action. #ShawCable #PoorService

  • f1redwards rc edwards (@f1redwards) reported

    @L_Whiting @Shawhelp @Shawhelp Having the exact same issue in Edmonton - 100 channels very slow to load and some not loading at all. 145 says it’s temporarily unavailable and then stays black.

  • rifaximina Madame Vermox 🌻🕊🌎 (@rifaximina) reported

    @Shawhelp hi! no service in Central Saanich. Greater Victoria.

  • Mylo27606941 Mylo (@Mylo27606941) reported

    @ShawInfo all my shaw services(internet, tv) are down. When will it be restored? I live at Edmonds, Burnaby.

  • maybe_yes_sir Marc (@maybe_yes_sir) reported

    @MattCella @Shawhelp They're sending a tech to my place on Sunday morning, although i'm doubtful they'll be able to fix anything, because as you said it's an issue around the region. Buddy of mine in Squamish is having same issue. Super frustrating as 90% of my TV watching is GC.

  • KanicaKhosla Kanica Khosla (@KanicaKhosla) reported

    @Shawhelp 3rd outage in 2 weeks. What is going on?!?!?

  • MattCella Matt Cella (@MattCella) reported

    @maybe_yes_sir @Shawhelp Same issue for me too. Said it was a known issue and they are aware and working on it. No timeline on when it may be fixed.

  • TamaraMystery Devils Advocate (@TamaraMystery) reported

    @Shawhelp @KanicaKhosla Kindly tell me how your staff can lie to customers when dealing in-store face to face & the customer has no recourse due to a conversation not being recorded.

  • msmit Michael Smit (@msmit) reported

    1/ Update on @shawhelp fiasco. They have turned off the email account for my 83-year old mother, who needs it for EVERY important account she had with my father. Shaw Customer Service told her to signup for gmail and call all of her important accounts to change access details.

  • TwittleAir Air 🐳🐋 (@TwittleAir) reported

    @IanSeggie @Shawhelp @TELUS good luck for better speeds, but if it's customer service - none are good