Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rocky Mountain House, Alberta 05/11/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @Shawhelp I can sign in to my Twitter account - how do you think I’m sending you a tweet? And the “contact us” phone number on the website routes me to Belize - which is what I don’t want. Forget it - this Shaw Help is not helping.

  • TovarishSR Tovarish (@TovarishSR) reported

    @ZeegersTV @ShawInfo Damn man. Hope this gets fixed asap

  • shelbyae ❄️Shelby Lou Who❄️ (@shelbyae) reported

    @Shawhelp any info on the cable/internet outage in central Edmonton?

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @ShawInfo I tried 3x to call customer service today & kept receiving someone in Belize. I asked to be transferred to an agent in Canada - they had no capability of doing that. Some worker bee in Belize is not going to be able to help me with I need. Unacceptable!

  • czemeres Shannon Czemeres (@czemeres) reported

    @Shawhelp issues with the app casting again. Always buffering or freezing.

  • Deasmom LR🌵🐈🌈💉🧡🇺🇦AU (@Deasmom) reported

    @Shawhelp a customer service agent in #yeg helped me reset my Shaw mail password but now am not receiving @shaw.ca mails. Please do t refer me to a website. I’m old and I fly in 2 hours. No time to figure this out. DM open

  • closetag Closetag (@closetag) reported

    @Shawhelp no Internet at the moment in Langley BC. Tried restarts etc already. Any system problems reported?

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we@never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.

  • thelord187 TheLORD (@thelord187) reported

    @Shawhelp what is going on with the connections lately? Any issues NW Sandstone? Been dropping randomly for days #NotaRouterissue #ImaNetworkEngineer #Steamed