Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rocky Mountain House, Alberta 01/13/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Geno32335949 Geno (@Geno32335949) reported

    @Shawhelp my internet and cable have not been working for a day and a half, i contacted tech support and they did not give me any updates on whats going on, just told me they would take care of it...

  • accrete AccreteWebSolutions (@accrete) reported

    @Shawhelp SpeedTest and your own speed test showing either no upload or very slow. This has been going on since yesterday. TV screwed up yesterday.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @grambowpg @Shawhelp @DolbyCinema I know. Their 4K is brutally compressed or not true 4K. Now a lot of other channels have banding and glitching, I’m assuming they’re having bandwidth issues.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp As I said. Both via a phone call today, then again in chat, I was told you are aware of the problem. I don’t need to speak to techs. It just needs to be fixed.

  • YOUTUBEGODYT BigEgo Gaming (@YOUTUBEGODYT) reported

    @ShawInfo really you have to be down for over a week in my area of beausejour Manitoba R0E0C0 there is people that still have to do my work and the internet is there jobs I can understand the f****** storm but this is ridiculous

  • annelisegashus lizouyyc (@annelisegashus) reported

    @Shawhelp Yes, a couple of times- said there is an outage and they are working on it- it is 3 hours now so would like to have an idea of what the problem is

  • grambowpg Grambo.wpg (@grambowpg) reported

    .@Shawhelp why is the @Sportsnet 360 feed for the Jets game constantly dropping video data and blurring in places? Very poor video consistency

  • DrewSurgeoner Drew Surgeoner (@DrewSurgeoner) reported

    @Shawhelp Outage in Richmond area Calgary, when will internet be back up ?

  • donner2000 Marc Haine (@donner2000) reported

    Well that was strange I was messaging @shawinfo to get them to escalate my call to customer loyalty, and the agent flatly refused. I guess it's time for me to shop around. sigh #customerservice

  • Browner23K Browner (@Browner23K) reported

    @Shawhelp good morning. Any issues with Shaw mail today? I can receive mail but cannot send now?