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Shaw

Shaw outages and service status in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Sum_Ding_Dong
    David Keam (@Sum_Ding_Dong) reported

    @LochlinCross @Shawhelp You've clearly never waited 45 minutes for @jkenney to start a COVID update

  • JonLueke
    Dr. Viking Hat. (@JonLueke) reported

    @ChrisLaBossiere @Shawhelp Unfortunately, it seems like you have to be connected to the right person int heir service department. I had a bricked modem. It took 8 calls. Last call - guy not only fixed the issue, had a new modem sent the next day, and reworked my plan for more services at less cost.

  • purpledcake
    jolly🎄st.rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.

  • josh_eberhart
    Josh Eberhart (@josh_eberhart) reported

    works well in your area, I would be leery of @ShawInfo’s awful customer service should you ever encounter a problem. 3/3 #yeg #t8n

  • jimtimlick30
    Jim Timlick (@jimtimlick30) reported

    @Shawhelp Just DM you guys. Really sucks on an NFL Sunday to have no cable or internet.

  • TriggerTM
    Tracy M 🌊🆘🇨🇦 (@TriggerTM) reported

    @Shawhelp hey are there internet issues in Langley? I’ve got zero wifi connection. Nothing is working.

  • lesta67
    Les Pilchak (@lesta67) reported

    @Shawhelp BS. I have been trying to get help for 2 hours and counting...

  • muirjohn
    John Muir (@muirjohn) reported from Edmonton, Alberta

    @mylesbosch @Shawhelp Pretty poor customer service

  • josh_eberhart
    Josh Eberhart (@josh_eberhart) reported

    We have @ShawInfo internet and cable. Nearly everyday we have problems accessing TV channels in the morning. Somedays the internet cuts out every 10-15 mins for what seems like the entire day. I have to disconnect and unplug everything almost everyday 1/ #yeg #t8n

  • LochlinCross
    Lochlin Cross (@LochlinCross) reported

    Worst company on-hold music? I'll start: @Shawhelp