Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rocky Mountain House, Alberta 01/24/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bona55931418 Bona (@Bona55931418) reported

    @ShawInfo Hi, I also live in Hope, BC. The link you supplied is very vague. We need an approximate time our service will be restored. I can’t even get a signal on my phone without driving into town. We are in a State of Emergency and have no way of seeing the news without wifi. Thank you.

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    @Shawhelp So this is the 5th week with same issue with same channel tans that’s “sportsnet” I only watch that channel on Monday night I’ve spoken to 4 agents on DM all telling me it’s “sportsnet”not Shaw issue so I guess I pay for glitching and it’s annoying

  • lenesinferno lil sleepy *domestic* ♡ (@lenesinferno) reported

    @ShawInfo People in Hope BC haven’t had internet all week. We appreciate the donations- any word as to when our service will be back? Telus is offering incentives to switch over and your sales rep actually called me to renew my loyalty plan when I had no internet 😣

  • jaaxed Jonathan Axford (@jaaxed) reported

    @Shawhelp That only indicates to use the mechanism that is not working for me because of this bad input validation

  • PaulEAndrews Paul Andrews (@PaulEAndrews) reported

    @theBurlyChef @Shawhelp It is hot garbage. Even @TELUS migrated their users over to Google Mail and mothballed their internal servers. Shaw’s probably not doing anything more than keeping the lights on until Rogers merger is approved or not.

  • KrazyKarl15 Krazy Karl (@KrazyKarl15) reported

    @bobdar1 @Shawhelp Why is it sown? Maybe because its underwater? Telus is down in many places as well

  • blanchard_wp Blanchard_WP (@blanchard_wp) reported

    @Shawhelp so twice now after being on hold and finally getting through. No success in getting in fixing my problem The tech drops my call then never calls back. They have my number. Hello Telus!!

  • Kim_Browning Kim Browning🇨🇦 (@Kim_Browning) reported

    @Shawhelp any time estimate on the service outage in St Boniface area of Winnipeg???

  • KrazyKarl15 Krazy Karl (@KrazyKarl15) reported

    @RoboChiCKEnn @Shawhelp @bobdar1 You think the internet is the first thing emergency services repairs? How about power, water and phone first?

  • theBurlyChef theBurlyChef (@theBurlyChef) reported

    Why @Shawhelp Why would my email not allow me to delete across three platforms? I think it’s time to switch. And no, don’t respond with “DM us the details” The details are your mail servers are hot garbage.