Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rocky Mountain House, Alberta 03/22/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BecksinCal Becky (@BecksinCal) reported

    @Shawhelp Keep getting an error when I try to use the bluecurve app. Are there currently issues?

  • leftwinger9 DW (@leftwinger9) reported

    @ShawInfo Very disappointed in the inability of your customer service team to help me remain a customer. Apparently 25 years of loyalty is worth much. #sorrycanthelpyou

  • LondonsFog London’s Fog (@LondonsFog) reported

    I get that FB is down but anyone in #yeg having internet issues in general? Slow response times or no response at all. Cable affected too… @Shawhelp

  • oberhoffner Joey Oberhoffner (@oberhoffner) reported

    @Shawhelp any ETA on the fix for the service outage in SE Calgary (New Brighton)? 2+ hours now. :(

  • YokoSym25 Sheena Neil (@YokoSym25) reported

    Mark at @Shawhelp over the phone is a great guy!! More support folks should be like Mark!

  • shelbyae Shelby Lou Who (@shelbyae) reported

    @Shawhelp Did another power cycle & removed/put back coax cables. Seems to be working better for now. But if it keeps happening multiple times a week like it has been that’s gonna be an issue

  • chopradishant chopra (@chopradishant) reported

    @Shawhelp This link not working

  • RaynTheGamer Rayn (@RaynTheGamer) reported

    @Shawhelp Oh boy yeah, let me just give you guys my personal info for the third time today, and I’ll pretend like that’s going to make any difference in getting my wifi up faster, like it’ll help me go back and do the appointment I’ve already missed, or pay for the data I’ve had to waste.

  • JayIsPainting JayIsPainting (@JayIsPainting) reported

    Hey @Shawhelp any reported internet issues in Edmonton Millwoods? Connection has been poor all morning & just lost it entirely. Have rebooted to no avail.

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    And the saga continues. On Friday, my @ShawInfo modem/router died. After spending a couple of hours in a chat with a support member (using my middle-aged thumbs on an iPhone), it was determined that I needed a new modem. 1/6