Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rocky Mountain House, Alberta 02/26/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Oooofman2 Oooofman (@Oooofman2) reported

    @ShawInfo wow your wifi is terrible

  • setiaanita11 asetia (@setiaanita11) reported

    @Shawhelp is there any outrage as tv box is showing no IP since last 2 hrs and tried every possible solution provided online! No luck

  • NightStormDraco Scott White (@NightStormDraco) reported

    @Shawhelp Internet issues this morning in Aldergrove...? We've got phone (Shaw Home Phone), but no net since 3:30 this morning, and obviously no TV as well (bluecurve).

  • MBSThompson Emmy (@MBSThompson) reported

    Dear @Shawhelp I am at my wits end with your technical department and zero help! #DoBetter #ReturnCalls #OfferNextLevelSupport

  • BMadigin Barbara Madigin (@BMadigin) reported

    @MRuss79935209 @ShawInfo @Forbes Same totaly dismissed and fix it yourself...sit with the tech on the phone again for 1.5hrs and do their job.

  • MikeVanderwater Mike Vanderwater (@MikeVanderwater) reported

    Hey @ShawInfo can you hurry and fix your bushleague internet!! Some people are still trying to get work done thx

  • oracleflwpg Frank Losier (@oracleflwpg) reported

    I am just getting set up on @Shawhelp again and already having issues with/internet TV cutting out?

  • MarriedWithMics 🎙️Andy & Tj Married With Mics🎙️ (@MarriedWithMics) reported

    Had @ShawInfo internet installed in August. Wrong cable used for installation + now @Shawhelp won't refund for their error! So much for being a loyal customer! #poorcustomerservice @TELUS looking better all the time

  • BMadigin Barbara Madigin (@BMadigin) reported

    @ShawInfo @Forbes I spent a month on & off fixing your remote code issue off & on with your techs, with no resolve. I consistently have one channel until I fix it. Your reply is back to sitting on the phone & a $11 movie ticket to watch on my TV which I can barely access one channel at times?

  • Lycansshadow Pup Shade The Mutt (@Lycansshadow) reported

    @TELUS @TELUSsupport I 👏 your customer service. Been a mobile cust. for 12 years. Was gonna upgrade my home Internet from @ShawInfo do to constant reliability issues. But there is no fibre here. Oh and I've been on hold for an hour just to ask if it coming.