Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rocky Mountain House, Alberta 01/21/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LallyAd LallyA (@LallyAd) reported

    @moineespoetry @TELUS Join @Shawhelp im on there 1.5gig service and it’s great and more reliable I was Telus and it was horrible

  • Thefonger77 Thefonger77 (@Thefonger77) reported

    @Shawhelp Yes it was. Seems like the issue has gone away. Will contact you if the option returns. Thank you!

  • LuongAden Aden luong (@LuongAden) reported

    @Shawhelp why has my internet been slow for the pass 4 days? located in mission and ive unplugged my router multiple times and reset it using the app. it would go back to normal for a few hours and would go back to being slow.

  • Rylee_erinn Rylee (@Rylee_erinn) reported

    @Shawhelp is there an outage in Edmonton? No tv or internet?

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    I just learnt tonight, after reaching out to @Shawhelp there are SERIOUS service issues in Thickwood area in #YMM. They've known about it for a while & have failed to inform customers. We have lost 90 percent of our internet speed & reliability. Completely unacceptable.

  • Rylee_erinn Rylee (@Rylee_erinn) reported

    @Shawhelp Y’all need to fix it soon the @EdmontonOilers game is on soon

  • jenniferolchowy Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported

    Bcuz now the store has been flagged. Freedom/ @ShawInfo did you learn nothing from the @RogersMobileCa & @Bell customer backlash when it came 2 customer service? I wholeheartedly understand there is a lot going on in the world & we are all juggling a lot but this experience

  • SandraBoos Sandra McLaren Boos (she/her) (@SandraBoos) reported

    @ShawInfo @CRTContactUs so we get an inv & amount is up on our contract amount due to phone increase they say but inv shows phone customer appreciation has lessened. Does that mean they value us less as customers or they’re just sneaky about changing contract?

  • Betsy7Cat Betsy (@Betsy7Cat) reported

    @Shawhelp why are you putting my name when I’m not the one having an issue LOL

  • djshirlaw ¶ Dave Shirlaw ¶ (@djshirlaw) reported

    @ShawInfo Unable to communicate with login server.