Shaw outages and service status in Rocky Mountain House, Alberta

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rocky Mountain House, Alberta

The most recent Shaw outage reports came from the following cities: Rocky Mountain House.

City	Problem Type	Report Time
Rocky Mountain House	Phone	13 days ago
Rocky Mountain House	TV	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyler ❄☕☃ (@Valomir) reported 9 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 10 minutes ago

  Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

• 
  Jasmine Kaur G (@jgarcha) reported 10 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  Bri (@cyberqt) reported 14 minutes ago

  @TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)

• 
  rc edwards (@f1redwards) reported 14 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.

• 
  D (@superdaddoo) reported 17 minutes ago

  @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

• 
  HoopsfanAB (@ydfished) reported 17 minutes ago

  @Shawhelp I don’t know how many times this is over the years but you cannot let your simulcast/overide stuff come on when live sports are on. Missing the end of #zags on @KHQLocalNews cuz you guys are screw ups & @CRTCeng never punishes you for it. 😡😡😡😡😡😡😡

• 
  Mark Banks (@markbanks6) reported 18 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Ugabug (@MaryPChipman) reported 18 minutes ago

  @Shawhelp I have a huge billing issue with Rogers/Shaw I need help with.

• 
  Curtis Tomiuk (@TomiukCurtis) reported 21 minutes ago

  Hey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.