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Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Lycansshadow
    Pup Shade The Mutt (@Lycansshadow) reported

    @ShawInfo what ******** shaw! Been on hold AFTER CALL BACK FOR A ******* HOUR!

  • TheDaveCA
    The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp The issue is not account specific.

  • jessica_nand
    Jess (@jessica_nand) reported

    Hey @Shawhelp @ShawInfo being on hold for 2+ hours and then having your rude employees provide terrible customer service isn’t helpful! Please do better! Guess it’s time to switch providers!

  • 12thofn3v3r
    Farging Icehole (@12thofn3v3r) reported

    NOT getting the service I'm paying for, you are doing nothing to fix it. You *will* let us out of the contract with NO penalty & U *will* negotiate with @ShawHelp for a superb deal & U *will* be at my house in a fat hurry to remove your equipment so that Shaw can install theirs.

  • jeff_paulus
    Jeff Paulus (@jeff_paulus) reported

    @Shawhelp 50 mins and waiting for at least an acknowledgement that you have seen my DM and are looking to resolve the issue.

  • whiteroses222
    Kristine ♊🦋 (@whiteroses222) reported

    @Shawhelp sent DM on an issue. It got resolved via my Shaw app chat as no one replied on Twitter. Now I sent another Question & no response. We switched to blue curve last week and yet the my Shaw app lists under My channels, the old non blue curve channels. When will it update?

  • ANN6042
    MiNegraEsHermosa (@ANN6042) reported

    @Shawhelp is the internet down in North Vancouver?

  • cjswdaryl
    CJSWdaryl (@cjswdaryl) reported

    @goopat2 @Shawhelp I am experiencing the same problem...did you ever receive a reply?

  • Mario_723
    Mario (@Mario_723) reported

    @Shawhelp my bluecurve modem keeps rebooting itself. Issue started last night. 3 times today. Unplugged and plugged back in hoping to resolve issue. Did not work. I am not in ranchlands (prior outage)

  • KrazyKanook
    SometimesNever (@KrazyKanook) reported

    @Shawhelp how can the internet and tv be down in only one small community (Ranchlands Calgary) for the past 6 hours. Seriously. 😡😡😡