Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rocky Mountain House, Alberta 09/16/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bibianacrespo the listmaker (@bibianacrespo) reported

    @Shawhelp I already have, you said my problem was fixed. I’m tired of calling you and keep having the same connection problems over and over.

  • NicaNessun Nicola Wright (@NicaNessun) reported

    @Shawhelp I've tried troubleshooting, no joy - looks like others in dt Yeg had the same issues - any update?

  • happycampergirl Miss Night Wears a Mask (She/Her) (@happycampergirl) reported

    @Shawhelp I'm in live chat with support right now, but it is frustrating that the best way to get support for internet issues is... on the internet...

  • xynskar Xynskar (@xynskar) reported

    @Shawhelp internet is down in Edmonton…..

  • arista_photos Arista (@arista_photos) reported

    @Shawhelp good afternoon. Is the internet down in DTyeg? Can’t seem to get the modem working for the past 30 mins in spite of reboots. Thanks.

  • VancouverBlade Andrew Collins (@VancouverBlade) reported

    Need help Twitter. I need to host a Zoom broadcast of our wedding in an outdoor location and there's no way the home wifi will reach. Anyone got any recommendations how I can setup a strong enough wifi signal about 75 feet from the modem? #Zoomwedding #techsupport @Shawhelp

  • HarryTucker Harry Tucker (@HarryTucker) reported

    @Shawhelp Out of curiosity, is it routine to display customer ticket numbers publicly?

  • MaysyMan Maysy Man 🇨🇦 (@MaysyMan) reported

    @Shawhelp the clock on BlueCurveTV is 3 minutes slow

  • happycampergirl Miss Night Wears a Mask (She/Her) (@happycampergirl) reported

    My wifi has... disappeared? So now I'm just over here, burning all my mobile data so that I can access @Shawhelp via livechat, bc I abandoned phone support after 20 min on hold. We... all see the irony, yes?

  • HarryTucker Harry Tucker (@HarryTucker) reported

    @Shawhelp Item says resolved .... internet is too slow to use. 🙁