Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rocky Mountain House, Alberta 02/05/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • musicyouhavent1 nastradumbass (@musicyouhavent1) reported

    @Shawhelp Spoke to your new agent and got nothing but more lies. An absolutely despicable company. I cannot believe anyone would treat their customers this way. Never again

  • brett_c_b brett b (@brett_c_b) reported

    @Shawhelp I left shaw last year because of how bad the wireless internet was. Just moved and switched back to shaw, the wifi is worse than before and the blue curve app doesn't work to try do anything advanced as logging in to the modem refers me to a broken app.

  • janherms Jan Hermoso (@janherms) reported

    @Shawhelp any issue in Langley area? V3A 3R9. This is the fourth time that the internet drop. Flashing orange on my shaw wifi box.

  • riula Romeo Iula (@riula) reported

    @Shawhelp I called regarding an internet issue. It was determined that there is noise on the line, and a technician would need to be sent out. I was told I would receive a call when your ability to schedule a technician was restored. It’s been over 24 hrs and no call. Ya’ll ok?

  • vickilaszlo vicki 🇺🇦 (@vickilaszlo) reported

    @Shawhelp So why not say that there could be an outage in the area. It’s been going on for days.

  • LoudMthBrownGrl Loud Mouth Brown Girl (@LoudMthBrownGrl) reported

    @Shawhelp You and I both know they're just going to tell me to reboot the box. i feel like there should be a better solution by now.

  • raidersfan31 Rob Gibson (@raidersfan31) reported

    @shawhelp the worst service ever. I'm paying for premium service and I'm not even getting the lowest level. 50 or 60 mb/sec when it should be 1000. I just want a refund for not getting what I've been paying for. 180 per month. very poor service and even worse customer service.

  • eyuzwa ***** 🇨🇦 (@eyuzwa) reported

    @Shawhelp you're correct! my bad - I must have a bad cookie from my session or something. Crisis averted. thanks!

  • k3yj G. Angel (@k3yj) reported

    @LoudMthBrownGrl @Shawhelp I'm having the same issues with a couple of channels such as Slice. Completely jumbled up, picture is broken with pixels and other images. At times completely unwatchable. I've done a box reset. What's going on?

  • Soroyama David Epp (@Soroyama) reported

    @Shawhelp Is anybody working to fix the internet for those of us in T5P? I see there’s already other tweets about this. Epcor had a pole fire that took out the power for a couple of hours and I suspect it took out the cable as well. How much longer am I going to be without?