Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rocky Mountain House, Alberta 02/06/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bigpoppa_G_Rock Big Poppa G Rock (@Bigpoppa_G_Rock) reported

    @Shawhelp can't even log into shaw support website. Get error message. No internet here in #RichmondBC since 9:50pm was slow aswell. On fiber.

  • wisteriavoyage Vivian Low (@wisteriavoyage) reported

    @Shawhelp my internet is down for 24 hours and I receive no signal on my modem. There’s no help received from the rep except telling me there’s power outage. All power outage has been restored and I can see my neighbor’s shaw modem is up but not mine. Please HELP!!!!!

  • barbara_mallar Barbara Mallar (@barbara_mallar) reported

    @Shawhelp Yes, we have no service, phone Internet & .TV. This happens too frequently, if l had a choice l would be using Telus.

  • Canadian_Jay jay (@Canadian_Jay) reported

    @jawnjang @Shawhelp is extremely exhausting to deal with. I honestly believe they have some of the worst customer service out there.

  • sqwabb Stanley Q Woodvine (@sqwabb) reported

    @StanPP7 Apropos of nothing, I couldn't help but notice this morning that one instance (in the 1400 block W Broadway) of the free #ShawGo #WiFi that @Shawhelp rolled out last March -- to help everyone "work remotely" -- was gone. #Vancouver

  • scaryfish Andy Roberts (@scaryfish) reported

    Signed up with Shaw Internet on March 10th. Turns out they don't service our building and the account should never have been set up. Wasted an hour on the phone and half a day off work. And *I* had to call Shaw to initiate the refund. AWFUL customer service. @ShawInfo @Shawhelp

  • RileyCalgary Riley (@RileyCalgary) reported

    @Shawhelp I think there is an outage in Oakridge. There are a few people without internet in our community.

  • Tehbigbear8 Barry Kachur (@Tehbigbear8) reported

    @Shawhelp Any issues in west Edmonton? Lost internet about 10 minutes ago

  • jawnjang Jawn Jang (장재현) (@jawnjang) reported

    Your service today has been absolutely abysmal @Shawhelp, what an utter embarrassment and disaster!

  • LisaFordradio Lisa Ford (@LisaFordradio) reported

    .@Shawhelp any idea why our wifi constantly disconnects from our devices? It’s resulted in $50 in overage charges. It’s pretty annoying for a service we pay so much for.