Shaw

Shaw Outage Report in Rocky Mountain House, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Rocky Mountain House, Alberta 12/30/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp No reason to DM anyone. This is not an issue on my end. My neighbours have the same issues over the last 3 days. Get a tech looking into it. The problem lasts a few hours and corrects itself (so far)

  • harper_vii Ian Harper (@harper_vii) reported

    @Shawhelp For the record, this outage is not listed or referenced on that page you linked. So it's impossible to track status updates.

  • chrisraptors420 Chris (@chrisraptors420) reported

    @Shawhelp @mcface1 The guide for shaw and on demand area is really slow to load are there still problems in Calgary?

  • ronipedia Ron (@ronipedia) reported

    @Shawhelp internet is down here in Garrison Woods, SW YYC. I've restarted everything. Do you know is there an outage in the area?

  • LuxRee3 Lux Ree (@LuxRee3) reported

    So annoyed with @Bell, called to cancel service due to getting an offer from @ShawInfo that was half my current bill. So @bell decides to match that offer, where was this before? These companies need to take better care of their current customers, not when they're trying to leave

  • CandaceHarkness Candace Harkness (@CandaceHarkness) reported

    @Shawhelp It’s not working - I tried 3 times through your app

  • JoeDirt40848468 Joe Dirt (@JoeDirt40848468) reported

    Last 4 days, getting half a day of cable or internet. #shawcable & internet really bad today. Internet not holding for 5 minutes. Booked another service call. Found out “referrals”the previous techs made are not work orders to fix the problem. @Shawhelp @shawinfo #shawtips #yyc

  • harper_vii Ian Harper (@harper_vii) reported

    @ronipedia @Shawhelp Same here. Confirmed with tech support that there is an outage. No timeline for restoration of service.

  • PrestonTroy1979 Preston Copenace (@PrestonTroy1979) reported

    @ShawInfo You need to add a zoom option for Troubleshooting. This would make it much easier to help people and break the language barrier.....or accent barrier!!!

  • peternm22 Peter (@peternm22) reported

    @Shawhelp Any ETA when internet will be back up in Salmon Arm? Several businesses in our complex are down.