Shaw Outage Report in Sainte-Adèle, Laurentides, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Adèle, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sainte-Adèle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Shaw
Shaw is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Just Jan
(@JaniceOwen) reported
from
Warman, Saskatchewan
Funny. Tweeted and DM'd @SaskTelSupport all day yesterday about internet problems. Tagged @Shawhelp one time and get a message in 30 minutes!! I support those who support me. #CustomerServiceMAKESaGoodCompany
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Darcy Armitt
(@darcy_armitt) reported
from
Winnipeg, Manitoba
@ShawInfo my 84 yr old mother was charged $300 for cable box 5 days after cancelling service. Waiting 11 weeks now for refund box returned 1 week after cancellation. Way to go jerks! #shittyservice #bigtelecom
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Travel by Rempel
(@TRempel604) reported
from
Whistler Creek, British Columbia
@McJohnson922 @Shawhelp It is very broken. I am getting the same prompt as well.
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Just Jan
(@JaniceOwen) reported
from
Warman, Saskatchewan
@ShawInfo hey any deals right now? University student deals? Tired of 💩 @SaskTel internet and paying for 300 "fibre" service and barely getting 20 to my devices.
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Mark Jones
(@markjones65) reported
from
Red Deer, Alberta
@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Derick Campbell
(@DerickEvolved) reported
from
Saskatoon, Saskatchewan
Hey @Shawhelp, how come when ever we experience an outage that affects multiple people in an area, it is never listed on your Outages web site? This has happened every time we've experienced an outage. Seems you aren't committed to being transparent on your Outages site.
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Nolan Moore
(@Nolanappraiser) reported
from
Calgary, Alberta
I guess @Shawhelp internet is down. Files will have to wait