Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/05/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp @abhisheksfdc Shaw literally pays a whole department to either redirect people to it's help website or tell them to unplug and replug in their poorly made modems. They do this because it's cheaper than actually supplying a decent internet connection

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp It's kinda hard with limited data and internet that doesn't work. Calling support and waiting for a call back, and then having them call back to leave you on hold for 40 minutes kind of defeats the purpose. The help line is worse than useless and this just seems like a ploy 1/2

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Why has Shaw never delivered speeds even remotely close to what was advertised? I've used this service in multiple locations in my area but it's always been the same. Shaw is incapable of providing those speeds and they'll do everything they can to blame the slow connection on u

  • CiaaraC Ciaara (@CiaaraC) reported

    @Shawhelp Leduc business service has been intermittent for 2hrs now and it is impossible to get any work done! What's going on??

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp support named Lady 123428584, Manitoba. Completely rude, unsatisfactory service, takes her time after keeping you on hold for an hour and threatens to hang up when she finally decides to answer.

  • TheOtherNiki Niki (@TheOtherNiki) reported

    @Shawhelp Lol. It will have been a full year next week that I've been dealing with the same ongoing internet issue. Doubt you can fix it in a DM.

  • jordanschell86 McJordan (@jordanschell86) reported

    @Shawhelp yes and it's been doing it since the service outage last week

  • mobile23 JW (@mobile23) reported

    @Shawhelp Thanks. I will call in next week to cancel then as the service (speed) is kinda bad

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp It's not even that, your service department is so useless it's not worth paying them. They shouldn't have jobs. They sit there doing nothing keeping people on hold for almost an hour, and then look at the screen for 2 seconds to put them back on hold 'because they can't help'

  • RobinADupuis Robin Dupuis (@RobinADupuis) reported

    @Shawhelp @Jodi_LV How long will the outage in Hawkwood last?