Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Moe
(@moe_993) reported
@ShawInfo @Shawhelp I don’t think I have seen such incompetence in service from a company like yours. You mess up my internet and it stops working yesterday and you want to send someone to me on Wednesday! How am I supposed to work? It’s been 2 weeks with this issue happening!
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geoff
(@KestrelYYC) reported
from
Calgary, Alberta
My @ShawInfo Internet just went down.... #yyc
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Digi
(@turbulentio) reported
@JulieRohrYEG @ShawInfo 4/ The list displayed in Netspot, under the ssid heading, is a good indication if dominant neighborhood provider is shaw, telus, or another vendor. Another way to confirm if the signal coming into your home is poor is to connect to the ISP device with an ethernet cable.
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Nisha 🏳️🌈 Poet Laureate
(@AnotherNisha) reported
@JulieRohrYEG @ShawInfo We wired ethernet cables through the whole apartment (and have wired through the heat vents/staircases) from the router - a 50ft cable can be like $30 and you can get longer ones online. We can handle multiple zoom calls at once with no problem now.
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Geoff cooke
(@CookeGeoff) reported
@allen_jessica @Shawhelp Hi Jessia, we've looked into your issue, and all we can figure is that maybe Joey or Louie are chewing on your internet cables.
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caryn
(@carschick) reported
@ShawInfo i have been on hold for 1.5 hours for customer service now and that doesn't include earlier when you guy Germain hung up on us. Our internet is ****** and I need it fixed asap. Its been crap for months now.
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Digi
(@turbulentio) reported
@JulieRohrYEG @ShawInfo 2/ If too many subscribers are being fed from1 neighborhood connection point. Service will be poor. On your computer, if you go to the wifi connection option & scan for connection points it should give you an idea of the service provider subscription rate in your area.
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Kevin Barrowcliff (@🏡)
(@KBarrowcliff) reported
@Shawhelp Why is my ‘SHAW’ Blue curve modem not keeping the correct time? When I try to set up a downtime feature and I set it for 10 PM shut off and 4 AM to turn on the stupid thing shuts down at 4 PM and turns on at 10 PM? Can anybody there tell me why and how to fix it?
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Lorne Guse
(@lorneguse) reported
@TELUSsupport We recently switched from @ShawInfo to Telus and we are having nothing but problems with our PVR. We've had to reboot the machine 8-10 times so far just to watch our shows. The last tech support agent that I spoke with treated me like a child. Can I get some support
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Matt Donnelly
(@MattDonnellyFF) reported
Hey Canadian friends avoid @ShawInfo Shaw internet at all costs. Customer service has been horrible and I've been without internet in half my house that last couple days in the evenings of course.