Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/30/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GigNomad Nomad dude in Canada (@GigNomad) reported

    @ShawInfo so my old account was paid off 2 yrs ago, and you still have the nerve too go too NCO, the worst collections in Canada too COLLECT MONEY THAT WAS PAID YRS AGO. DONT YOU DARE TRY TOO COLLECT DOUBLE YOU BASTARDS. THAT LADY ON THE PHONE WAS A *****

  • NatashaCadieux1 Natasha Cadieux (@NatashaCadieux1) reported

    @Shawhelp I have a zoom appointment with my Grandma at her care home. I have been stressed all night you will not have the internet working by then. All my data is now gone. This is awful

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp My internets so slow, an email takes longer to be delivered then actual mail

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp For the Nth time in my DM to you, I already asked for help and your Tech team is aware of the issue which is your equipment in the area. I will continue to post your poor speeds until your team fixes it as they have indicated they will.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is horrible

  • NatashaCadieux1 Natasha Cadieux (@NatashaCadieux1) reported

    @Shawhelp All of my data is gone. My internet has been down since midnight, it is after 5 AM

  • marchaslam1 Marc Haslam (@marchaslam1) reported

    @StrategicThghts @TELUS @Shawhelp I tried self install once with a new 4K box. Failed miserably and needed an on-site service call.

  • GaryWil75988070 Gary Wilson (@GaryWil75988070) reported

    @Shawhelp hey shaw. I want to get in contact with someone about router questios, but the Shaw App hasnt let me load contact support for 2 weeks, despite doing all troubleshooting steps advised online. Can i get help here?

  • Jimmy_jim_bo James Taylor (@Jimmy_jim_bo) reported

    @Shawhelp That link does not help. Internet only works for a few minutes at a time. Have to use my phone data which is not free to contact and try to get a resolve. Not a happy customer.

  • NatashaCadieux1 Natasha Cadieux (@NatashaCadieux1) reported

    @Shawhelp Is the internet down?