Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@WpgSportsNerd) reported
Shaw cable and internet are down apparently. At our place at least.. @Shawhelp
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Hugh Leung
(@HughLeung) reported
@TELUS my @Shawhelp 2 year 300MB contract expires next month and they’re asking me to renew and pay more monthly. You guys got anything for me to make the switch? I’ve been using Shaw for years; down to make the switch if I can pay the same or save.
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SaikaHollowHeart
(@SaikaHollowHart) reported
@nekaishi @Shawhelp Internet problems I can relate. Lets hope they fix it for you dear.
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Guillermo
(@Guiller81590395) reported
@Shawhelp I've been having this issue quite frequently this year. Not sure if it's normal, but I shouldn't have to be having this issue this frequent. Poor service, having to reboot moden up to 3 times a day at times is not what I pay for.
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Ninsong
(@Ninsong3) reported
@Shawhelp your customer service is terrible. Being told later today, 24 hours, now 48 hours. Writing to the BBB about this. I want out of my contract. You are not upholding your end of it.
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Chris
(@CgyChris) reported
@Shawhelp Apparently we will have to wait until tomorrow morning. Very poor, @ShawInfo @Shawcommunications
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Ninsong
(@Ninsong3) reported
@Shawhelp WHY is it taking a month to fix an issue affecting this areas internet. I can barely use mine. Losing work, losing money, might lose my job. Get this sorted already! I have no words for this kind of service
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Chris Dixon
(@Chris20702939) reported
@Shawhelp very strange problem right now. I'm watching Highway Thru Hell and the background music is on so I know my volume is working, but I'm not getting any of the conversation nor the narrator. The commercials are working perfectly 🙄
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Chris
(@CgyChris) reported
.@ShawInfo @shawhelp We will be almost 48 hours without internet or cable. A technician was working up the pole behind our place yesterday and then nada. First service call we can get is Thursday morning. Not impressed. Is this what you consider good service?
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Ponderer
(@Vaccin8yourKids) reported
@Shawhelp My internet has been ****** for 3 straight weeks now, and your stupid text only support chat isn't giving me any goddamn information, what the hell?