Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 02/12/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkEdesia Voodoo Child (@DarkEdesia) reported

    @Shawhelp and @ShawInfo 1st of all, throw your whole app away.Throw it away.2nd, if you go on @Nextdoor you'll find neighbourhoods complaining about how bad your services are.And you know what?Your internet service is bloody awful.Oddly enough, your customer service is AMAZING!

  • jerah Jerah (@jerah) reported

    @Shawhelp wifi is down in Castlegar, are there any maintenance work being done? Estimate of when it'll be back up again?

  • adifood1234 Adi lally (@adifood1234) reported

    @ShaeJHarding @Shawhelp Your not the only one I’m still having the same issue even after contacting support

  • torquebranding TORQUE BRANDING (@torquebranding) reported

    @Noosiekins @Shawhelp Same issue here in Langley

  • GuyStew69 Stewart (@GuyStew69) reported

    @Shawhelp last week or so my cable box has been beyond slow and my internet connection cuts out about 2-3 times ever hour for about 5 minutes at a time. Gotta fix this.

  • adifood1234 Adi lally (@adifood1234) reported

    @Kameranna @Shawhelp And also how rude that they didn’t fix the guide yet 😡😡

  • apang_ttc Adrian Pang (@apang_ttc) reported

    @Shawhelp still having internet problem in East Vancouver. Any updated eta on finishing maintenance?

  • adifood1234 Adi lally (@adifood1234) reported

    @Shawhelp Can it be on your support page? We should be getting credit.

  • Lola_belle 3lola_belle (@Lola_belle) reported

    @ShawInfo You really don’t though, the service is terrible and your support is worse.

  • honeykrull6r Karen Krull (@honeykrull6r) reported

    @Shawhelp any idea why I can’t access blue curve app? It’s 12:30 and I’m still up fighting with my teenagers because I can’t actually **** the wifi off 😡🤬