Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/10/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • chowdown chowdown (@chowdown) reported

    Crap. Internet down for anyone else downtown #yeg ? @Shawhelp

  • KathyCalder6 Kathy Calder (@KathyCalder6) reported

    I did as you said and took My old PVR to @ShawInfo in the Driftwood mall. I waited for a label and was told to go wait in another line up at 👇 @canadapostcorp Why can't you do the work. Not make the customer do it. Get more storage 🇨🇦

  • semis57 Semi (@semis57) reported

    @Shawhelp need some help with a new modem install, if anyone feels like answering questions!?

  • coleynmh bad wolf (@coleynmh) reported

    I’m being told there’s a @Shawhelp outage in Southern Winnipeg this morning. Anyone else caught in it?

  • ckirilo 🎨Christina Kirilo (@ckirilo) reported

    @Shawhelp I lost my card that has my internet password. Can you help me?

  • gerimaple Geri F (@gerimaple) reported

    Hey @Shawhelp your internal support messaging said it's 3-5 days to get my internet back on after paying via online banking. What gives?

  • lmkt1 Chilly Wookie 🇺🇦 (@lmkt1) reported

    @Shawhelp @PBenitez77 I just went through this with Shaw (Calgary). Was told it was dropped from my programming, not my request and to add it would cost me $😡. Looking at the outage page Reference # INC1102075, it’s a known issue and they are working on it. Its back up for us now.

  • garyjohal Gary Johal (@garyjohal) reported

    @ShawInfo are there upgrades happening in surrey because my wifi and home phone are not working?

  • skullplanter You storming personification of an **** discharge (@skullplanter) reported

    @Shawhelp got any info on the outage in the tache area? Website has nothing and app only says that there IS an outage.

  • DawnRoseTurner Dawn Rose Turner (@DawnRoseTurner) reported

    @KathyCalder6 @ShawInfo @canadapostcorp (Keep bumping into this) We need 🇨🇦 Legislation that requires (expensive) Service Providers to be accountable/responsible for recycling outdated products. Simple. As. That.