Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Shannon Czemeres (@czemeres) reported 6 minutes ago

  @Shawhelp It’s not my account though it’s the app that’s not working properly and it sounds like has been an issue in the past.

• Jimbo (@TherealBapu) reported 8 minutes ago

  @Shawhelp Do you not see an issue here. Telling someone our bad isn’t a way to fix things. Your in customer service.

• Tilo (@TiloSSO) reported 8 minutes ago

  @beverage15 @Shawhelp same here (equipment activation issue) Old modem broke (hitron) , Shaw tech tried to activate refurbish hitron with no luck. Says backed issue. Great for WFH!

• Bryn Hewko (@Brynhewko) reported 9 minutes ago

  @Shawhelp I had tried that, yes. It sounds like our neighbor’s is down too…

• 2006KGB (@2006kgb) reported 11 minutes ago

  @Brynhewko @Shawhelp Mine Shaw is down also. What part of the south side are you at?

• Beamer (@BeamerPhatty) reported 16 minutes ago

  @beverage15 @Shawhelp Day 6 going on 7 for me. Had the tech come out this morning and just stare at the modem hoping it would work for about an hour before he said it is a backend issue and I will get a call or msg saying when my modem is finally activated

• Cam Johnston (@CamMakoJ) reported 19 minutes ago

  @Shawhelp @kevinborst I would hope so i got some pro-rated fees when i had an outage before!!!

• Jessika Saks (@KidjessSaks) reported 20 minutes ago

  We carry out installations during a known service outage, and leave you to pick up the pieces 🥲👏🏼💀 @Shawhelp

• Amitabha (@amitabh2014) reported 21 minutes ago

  Extremely disappointed with Shaw service. I don't have internet for >24 hrs. I had to take unpaid leave work from home as no internet. I have medical emergencies overseas I cannot coordinate. And @Shawhelp only plays a recorded message they r working. 1/2

• BLKarran (@BRENLYNNK) reported 27 minutes ago

  @Shawhelp Internet down in Edmonton. Cannot connect.