Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/27/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RayzerRamone Ray Morgan (@RayzerRamone) reported

    @Shawhelp help!. We need a tech at our house to fix our internet. Vancouver. We need it for Sunday , since we are teaching on line on Monday. Tuesday is the latest a tech can show up but that is too late.

  • LennRafter Lennr (@LennRafter) reported

    @ThatGuy72 @ShawInfo And still no vaccine for that.... Damn

  • loves2hunt1 outdoors (@loves2hunt1) reported

    @Shawhelp our internet has been down for 24 hours and on and off for great past 2 weeks. My granddaughter cannot do her school work and our cell phone data is costing us a fortune. What's going on? Dryden Ontario

  • BoobugB Boobug B (@BoobugB) reported

    @Shawhelp Having problem with wifi. Have disconnected cable and power lines to modem, waited 1 min, then reconnected twice. First time it worked for 20 min, then stopped again.

  • Christianna_99 Christy Anna (@Christianna_99) reported

    @ShawInfo can I get some help?

  • barkes99 Scott Bee "Snarky" (@barkes99) reported

    @Shawhelp outage at 5995 237A ST Langley bc? Do you know how long?

  • sarrafshirazi Ahad Sarraf (@sarrafshirazi) reported

    @Shawhelp Well, finally got through. It seems the earliest appointment is Wednesday morning, simply unacceptable and too late given internet is an essential service. Cancelling my contract.

  • max66666 Sabri (@max66666) reported from Winnipeg, Manitoba

    @Shawhelp St.Vital Winnipeg, Hydro restored 5 hours ago and you say as soon the power restored the internet will be back, If I don’t pay the bill you will cut the service in the same minute, but when it’s from your side , no problem we have to wait

  • mitchc45856190 SonicDude (@mitchc45856190) reported

    @Shawhelp Shaw’s customer service used to be great and it’s really gone down hill. I was a service manager for years and this 💩 did not occur on my watch. When you have tech scheduled for a client you make darned sure they show up or another tech if the first one can’t.

  • BoobugB Boobug B (@BoobugB) reported

    @Shawhelp Internet keeps going on and off in Edmonton Evansdale area. Problem at Shaw? Not list on your website as an outage.