Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 17: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (11%)

3. 

   TV (11%)

4. 

   Total Blackout (8%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• FreekshowInc (@FreekshowInc) reported 5 minutes ago

  @Shawhelp online chat support is by far the useless i have ever encountered, The live chat yesterday told me i did not order the PPV i have charged for the today's was extremely aggravating arguing that I can watch it within 30 says even though I continually told him its been 4.

• Bruce Toews (@Bruce_Toews) reported 6 minutes ago

  @Shawhelp I got an error, which I will send in my next tweet, when trying to test the account settings. When I'm able to log in to Shaw OPN this error doesn't happen. When I'm on any other wifi network, it's a problem 99.9% of the time. My main account doesn't have the problem anywhere.

• Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported 7 minutes ago

  @Shawhelp Thank you River, I did, to no avail. He was rude & intimidating but it's the threats that are going to cost him. 5 rooms, all Shaw, all lose signals regularly. Completely ruined Movie, "Just Mercy." Cut out repeatedly & couldn't read the true story info at the end. @CanadInns 🇨🇦

• JJ (@MyMila555) reported 7 minutes ago

  @Shawhelp here to help???..why are there zero updates on your outages..last updated 3 hours ago

• Dan (@DanBsTempID) reported 9 minutes ago

  @Shawhelp They're is nothing to look into anymore, as I said, its been fixed, no more issue

• RoboChicken_ (@RoboChicken_) reported 13 minutes ago

  @Shawhelp Spent almost 2 hours with support from having internet with intermittent lag spikes/slow internet. To having no internet and then then stating that I have to wait a week for a service tech. A tech was here a week ago and now I get to spend another week without internet.

• RoboChicken_ (@RoboChicken_) reported 13 minutes ago

  @Shawhelp I try to be patient with this stuff lol... Support made my internet worse then just fell back onto needing the tech to fix it. I know the tech is needed but a week out? That's pretty sad, especially since they were just here.

• Lena O (@lenaonashko) reported 14 minutes ago

  @Shawhelp trying to contact your online support for the last half hour … and on the phone with support with the last 15 minutes with no luck. Why?!?

• Johny (@AngryJohny) reported 18 minutes ago

  @Shawhelp is your service down in Canmore?

• michelle (@closetofree) reported 29 minutes ago

  @Shawhelp Hi, I'm having the same problem as before but instead of the light blinking orange, it's blinking green. We had a tech come out and said the wire was cut and fixed it but im not sure whats happening now. Pls and thx!