Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/02/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • failb8 Jake (@failb8) reported

    Gotta love when @ShawInfo internet just goes down at 3 am while you’re just trying to live your life without any mention of maintenance anywhere. Pretty huge pain in the *** and very sketchy that they make you re-sign a contract to simply upgrade your modem to a better one.

  • nekomajokko hi (@nekomajokko) reported

    @Shawhelp fix your damn **** in downtown edmonton

  • harvel1986 Cody Harvel (@harvel1986) reported

    @Shawhelp hey my internet and cable cut out and wont come back on. Whats the deal?

  • xynskar Xynskar (@xynskar) reported

    @Shawhelp hey how about informing us on why you guys can provide internet yet??? Or what the ******* problem is??

  • failb8 Jake (@failb8) reported

    Had to chat in with CS to be told why it’s down (they’re replacing hardware, apparently). Again, no warning about this or anything. Apparently Shaw thinks nobody stays awake past midnight. Please do better with notifying customers of seemingly planned outages @Shawhelp.

  • realfuturekings Future Kings (@realfuturekings) reported

    @Shawhelp hey is there a service interruption in North Vancouver? I have nothing. Definitely cancelling this dreadful service.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

  • KMal_T8N bx - Kevin Malinowski AB expat in ON, (he/us) (@KMal_T8N) reported

    @Shawhelp is there an outage in St Albert, AB Grandin Area? I have no internet or cable?

  • doug_springer Doug (@doug_springer) reported

    Unbelievable. My cable went out, so I called @ShawInfo only to discover they no longer have 24/7 support. I couldn’t reach anyone until 7 AM. This will likely be the last straw to make me pull the plug on Shaw. With half the country working from home, what a stupid move.

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported

    @Shawhelp Is the internet down anywhere in #yeg