Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 11/21/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bellafreck Steph Duke (@bellafreck) reported

    @Shawhelp Hello????? You've just abandoned ne mid-support!?

  • bellafreck Steph Duke (@bellafreck) reported

    @Shawhelp I've been chatting with you for 30 minutes in the dms per your request with no response. Some help you are.

  • zanthepusss Li̞̟̫̺ͭ̒ͭͣa̘̫͈̭͌͛͌̇̇̍m̘͈̺̪͓ͩ͂̾ͪ̀̋ (@zanthepusss) reported

    @Shawhelp Internet issues in the NW of Calgary?

  • dandoozled dan (@dandoozled) reported

    Yo, #yyc Who’s giving the better deal / service for home internet these days? My @TELUS contract is up and I’m thinking about jumping to @ShawInfo or maybe a smaller reseller.

  • rleiper84 NotTheOnlyRobert (@rleiper84) reported

    @ChadPawson @hiwaydispatch @Shawhelp How about you go back to covering how the FIRE is effecting people's lives.. and not an internet outage

  • anakins94319676 anakin skywalker (@anakins94319676) reported

    @Shawhelp is there an outage in the Coventry hills area of Calgary?

  • WrackFN Owen (@WrackFN) reported

    @Shawhelp I’m not sure if there’s an outage but my internet and tv have been down for the past hour. Is there anything you guys can do? I’m in Calgary Alberta

  • vcbacknblack Ragnar Danneskjöld (@vcbacknblack) reported

    @Shawhelp Ya I read tht bit if the building burnt down I’m assuming it will be an extended wait. If that’s the case I hope they let us know. People here already switching to Telus saying the building is gone

  • bellafreck Steph Duke (@bellafreck) reported

    @Shawhelp I still have no internet and have stopped getting responses. Please help.

  • SnailCannon96 SnailCannon96 (@SnailCannon96) reported

    @Shawhelp Should I be looking to other isp’s or will this be a fairly quick fix?