Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/13/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KatyKrisp KatyKrisp (@KatyKrisp) reported

    @Shawhelp I’m in Langley and my internet is still not working even though others in my building have their service back

  • kellybrocklesby Kelly Brocklesby (@kellybrocklesby) reported

    @Shawhelp @marionetta Our business has been down for 24 hours. No phone, internet and no interact machine. I have sent a DM but am not getting an answer. Time to switch our phone lines back!!

  • jasonba97917738 jasonbateman (@jasonba97917738) reported

    @Shawhelp @apeindrapes Do you guys even think when you respond on here ? It’s great to know other people have internet. It really is. We are asking for ourselves. Why ******** would I care that your other customers have internet right now ?

  • AnitaDadeh Anita Dadeh (@AnitaDadeh) reported

    @Shawhelp Maybe get your **** in order. Because there's no reason for my internet to only work 30 minutes a day

  • sara_audreyyy sara tamagotchi (@sara_audreyyy) reported

    @Shawhelp just got service back at 82/207A

  • ahmuhgae 아무개 (@ahmuhgae) reported

    @Shawhelp It has now been over 40 hours since the #internet was down. This is not acceptable. We are living in year 2021. All the other areas in #langley have their internet back except for my neighbourhoods. @CTVVancouver @NEWS1130

  • bertseyebrows Derrick S (@bertseyebrows) reported

    @Shawhelp We’ve been pretty patient, 32hrs now without service and very few updates.

  • bryanrowsell Bryan Rowsell (@bryanrowsell) reported

    Internet outage still ongoing in Red Deer, @Shawhelp.

  • MyrtleCypress55 Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • robbie_stew Rob Stewart (@robbie_stew) reported

    @Shawhelp I talked to them, was on hold for an hour but they said they were working on the problems from the fire to get internet working in Langley