Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/16/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • nwyatt Nicole Wyatt, PhD (@nwyatt) reported

    @Shawhelp No internet in Sunnyside but nothing on website. Any info about this outage?

  • mrjdlly Michael Donnelly (@mrjdlly) reported

    @Shawhelp so ****** disappointed with your ****** service lately might b time to switch providers

  • Jaskamal7781 Jaskamal (@Jaskamal7781) reported

    @Shawhelp are we people in surrey headed to another 24+ hours outage? That too twice in this month already. Not sure what we are paying for at this point. Please give some update regarding when it'll be fixed.

  • SurreyJack7 Surrey Jack (@SurreyJack7) reported

    @Shawhelp why is the wifi not working in surrey again ? This has happened twice in a month?

  • Clarinetistry Mr. Calgary (@Clarinetistry) reported

    @Shawhelp is there an outage in SE Calgary?

  • davidkwilson19 D. Wil (@davidkwilson19) reported

    @Shawhelp is there a particular reason why our Gateway router has gone down 7 times today in Sundance, Calgary? Including four times in the past hour.

  • Mohindershergil Mohinder shergill (@Mohindershergil) reported

    @ShawInfo Its been more than 20 hours with no internet,Tv and phone service in my house. This is second time in last three weeks..I had telus for 6 years never had a single time program.

  • CCanadianAB ⚜CC the Crow ⚜ (@CCanadianAB) reported

    Well weekend not off to great start. Internet is out at my old place. Wtf @ShawInfo ruining my early birthday. 😡

  • Honor4127 Honor (@Honor4127) reported

    @Shawhelp Couldn't even watch it if I wanted to. As your service doesn't stay on long enough before there's an outage that lasts all day

  • Divye2711 Divye Maheshwari (@Divye2711) reported

    @Shawhelp Atleast have better answers than automated replies even for your “regular” outages. Such a bad customer experience. Instead of your ads which promote exactly opposite of what you provide, invest in fixing these issues.