Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/21/2026 22:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • xnorwaks Matt (@xnorwaks) reported

    @Shawhelp another outage in sturgeon county? This has been happening pretty frequently lately...

  • SLEDGEH4M SLEDGE (@SLEDGEH4M) reported

    @Shawhelp anyone online to help?

  • PixelFlows PixelFlows (@PixelFlows) reported

    @Shawhelp why can we not access updates on the Grand Forks (Midway - Christina Lake) outage anymore? I'm still down amd would like updates.

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp So, after all this down time I’m shocked you didn’t jump at the chance of patting yourself on the back for getting our service back up finally. Very glad it’s back but I’ll be switching to Telus at first opportunity and advising others to as well. #telus

  • BACullenyyc Bruce Cullen (@BACullenyyc) reported

    @Shawhelp Already called - there is a full node outage in my area. Would have been good to know before I wasted 3h trying to reset my modem while online with one of your tech’s. Don’t make me go to @TELUS #BeBetter

  • LurkingLogger Will (@LurkingLogger) reported

    @PixelFlows @Shawhelp I agree @PixelFlows. They appear to have removed the previous information and updates. Likely so the outage appears to be more recent. 4 days now of the same rhetoric can be tiring.

  • starko2011 Kelly Stark (@starko2011) reported

    @ShawInfo what happened to the weather network?

  • ProfTomski Prof A. Tomaszewski 🇨🇦 (@ProfTomski) reported

    @ShawInfo @Shawhelp Any plans on 1. Compensating customers for lost service in Christina Lake BC & area (plus considering many incurred extra costs for using cell data and lost $$) & 2. Informing customers in the future about prolonged outages ???

  • RedDiamondGang1 Red Diamond Gang (@RedDiamondGang1) reported

    @Shawhelp and no one's called me back I've left messages after messages Shaw you guys are the epitome of horrible and pathetic customer service you guys are the gold standard for bad customer service

  • borrowedimage Mark Fredrick (@borrowedimage) reported

    @Shawhelp @shawcable don’t take any responsibility for their lack of services they charge their customers for. I pay for their Fibre+ Gig service and average under 100mbps up/down, on a cat7 cable. Then they try to blame the “wiring” in@my house! Own your crap Shaw!!