Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Perry (@gbsproofs) reported 7 minutes ago

  @Shawhelp internet is down rn! BBL cricket starts in a few hours, I want to watch @petersiddle403 bowl the Scorchers out. Pls help.

• Dustin Batchelor (@DustinBatchelor) reported 8 minutes ago

  @Shawhelp my home internet is going to be down for 7 days while I wait for a technician to come. Do I get billed for the time I don't have service?

• Janice Sutherland 🇨🇦 (@jlstoon) reported 8 minutes ago

  @ShawInfo more than 40 minutes on hold, because I can’t cancel services via chat. Chance of me coming back to Shaw? Zero

• R (@erreoequis27) reported 13 minutes ago

  @Shawhelp My internet has been down. I've tried disconnecting and connecting the router several times and nothing.

• Perry (@gbsproofs) reported 14 minutes ago

  @Shawhelp our internet is down right now can you help

• Ibrahim Hamouda (@ihamouda) reported 16 minutes ago

  @Shawhelp and it is the only type of service that is ONLY offered over the phone. no chat, no MyShaw nothing

• Helen Mills (@htmcalgary) reported 18 minutes ago

  @Shawhelp - any update on the outage in NW Calgary? Your webpage hasn’t been updated in 7 hours!

• ADB Publishing (@AdbPublishing) reported 18 minutes ago

  @Shawhelp Received new modem for 1 Gig, yesterday. Installation went smooth without problems except for: The old 300 mbs device had 4 ethernet connectors but the new device only has 2. How to connect two gigabit desktop machines and my NAS? Shaw provide 1 Gig 5-port switch?

• Me (@The_Smuffer) reported 19 minutes ago

  @kabalguy @Shawhelp @stingraymusic Did you hear anything? Still an issue for me

• TJ (@canadianclimate) reported 22 minutes ago

  @Shawhelp So I can't get a hold of anybody through chat or phone? How exactly is this considered #support? 3 hours and counting is pretty crappy support