Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/13/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheAntiShaw SleepyGangTV (@TheAntiShaw) reported

    (1/3) I'm a university Student who uses shaw internet as it is the only provider in my area. Constantly we are facing outages, minimum once every hour. @Shawhelp refuses to do anything about it, I have failed an exam because of my internet going out. The help line is rude,

  • seymour1238 seymour1238 🇨🇦 (@seymour1238) reported

    @Shawhelp ... I come to the conclusion that #ShawCommunications is one big fraud. They sell packages on internet signal but do not deliver them. Their Tech Supp is hopeless incompetent service. They hire personnel from third-world countries with a deficiency in the English 1-3

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @KerryA_ @Shawhelp I’m not assuming anything. When you go to their live chat help and ask where they are located. They tell me “Belize”. I’m basing that on asking them a direct question, not their name.

  • JoeDirt40848468 Joe Dirt (@JoeDirt40848468) reported

    @Shawhelp No thanks.. I am not going to unplug another box or disconnect the coax cable. I am not letting another tech cut an inch off the coax and replace the connector again. This is on every PVR in the house. Fix the problem in Braeside. It is not in the house

  • LaurentD78 Larry D (@LaurentD78) reported

    @Shawhelp wondering when service in Winnipeg would be back up. Also scheduling maintenance in central time based on mountain time, kinda sucks, people still work from home.

  • Gojetsgo8 Johnnie Aladdin (@Gojetsgo8) reported

    @cyclebrock @ShawInfo That's not what their service technician told me. Didn't make this up on my own.

  • davidaustin David Austin (@davidaustin) reported

    One week. 3 outages in a week with #shaw @Shawhelp. Had them out on multiple occasions but clearly issue isn't on my end. Trying to get work done and they're making my life very difficult right now. So frustrating.

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported from Cartier, Manitoba

    Is @ShawInfo a branch of @AirCanada because I have been on the phone with them for the last 3 hours and there costumer services is identical 3 hours of my life I will never get back

  • kerylong33 Kery Long (@kerylong33) reported

    @Shawhelp any reports of internet issues in Falconridge? We have a solid wifi connection but no internet beyond that.

  • AngeliaM1991 🌹 ToxicBlackRosé 🌹 (@AngeliaM1991) reported

    @Shawhelp I'm getting so tired and frustrated at this! Iiterally can barely do anything. I called. They done a trouble shoot. 12 hours later same bloody thing! We done everything we could on our end. Its so close to dail up rn! 😤