Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 02/15/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bcoox Blair Coox (@Bcoox) reported

    @Shawhelp is there an outage in yaletown? TV and Internet cut out at 5:30pm pst

  • davekorzinski Dave Korzinski (@davekorzinski) reported

    @Shawhelp I spoke to a customer service representative who said there was an outage in my building in Glenmore. Don't see it on the map but haven't had service in 3 hours.

  • feedjef Jeff (@feedjef) reported

    @Shawhelp @shawinfo @shawelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.

  • KuddlesomKraken 🐙Casual Disaster (@KuddlesomKraken) reported

    Anyways, I'm now paying double the cost for less then half the speeds but at least @ShawInfo has competent technicians who can install network.

  • RootBeerTuna RootBeerTuna (@RootBeerTuna) reported

    @Shawhelp how much longer will the internet be down in the lower mainland/Surrey area? This is ridiculous, i've had nothing but trouble with Shaw lately, think it's time to switch

  • MuhammadSalik Muhammad Salik (@MuhammadSalik) reported

    @Bell_MTS worst customer service I have experienced ever. Its been almost a month and issue has not been resolved. Your technicians missed their appointments twice. And the next appointment I get is for the next week. I regret canceling @ShawInfo

  • Popgoestheworld Pop Goes The World📺 (@Popgoestheworld) reported

    @Shawhelp I have a Gateway box and all of a sudden the timeline on recordings and for shows has disappeared so can't see how much I am fast forwarding. Also, the "Last" button on the remote doesn't work. Why is that?

  • solidplans Aaron Stone 🍃 (@solidplans) reported

    @Shawhelp Can one of your team members call my mom and help her out. She has no internet. I DMd but no reply. TIA

  • WilliamDugas20 William Dugas (@WilliamDugas20) reported

    @Shawhelp internet outage in r2k area. Is there a eta to bring it back up

  • Phoenixx_w_r iSHAN (@Phoenixx_w_r) reported

    @ShawInfo @Shawhelp Can I please get some better internet services in Winnipeg. If I didn't had a need for 1gbps connection thenwould have never chose your services. Pathetic services with premium charges.