Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/20/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacques_Putter Jacques Putter (@Jacques_Putter) reported

    @Shawhelp is there currently an internet outage in Sidney BC? I lost my connection a couple of minutes ago

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp The issue is not account specific.

  • MaysyMan Maysy Man 🇨🇦 (@MaysyMan) reported

    @Shawhelp there seems to be an internet service disruption in the Blackburn area of Edmonton’s, Alberta. Are technicians aware and looking into the issue?

  • teriterikerr Teri Kerr (@teriterikerr) reported

    @ShawInfo I have no idea how you stay in business! I’ve been on hold now for over 30 minutes waiting for an agent to upgrade my internet and nobody is answering the “live chat”. Tough to stay loyal when your coverage AND service both suck!

  • CMDannCA Dann Blair 🚀 (@CMDannCA) reported

    @brockgs @FedEx @ShawInfo I was directly transferred to another department and then sat on hold for like 20 minutes, at the end, their system was down haha.

  • CanadianKhiladi Canadian Khiladi (@CanadianKhiladi) reported

    @HardcoreStu @Shawhelp This is a known issue with Shaw. They schedule people even though they know no one is going to show up. Source: Shaw employee.

  • kilikagolf ⭐chris bourquin⭐ (@kilikagolf) reported

    @Shawhelp is there an outage in Sidney tonight? Everything has been trying to boot for awhile

  • janicenikkel j a n i c e nikkel (@janicenikkel) reported

    @Shawhelp I signed up for Shaw last week but keep getting bumped off internet. I'm on chat for help and I've been on here over 45 min but 2 agents have had to go off their shift or on their breaks. So I'm not getting helped. I don't get this service.

  • ANN6042 MiNegraEsHermosa (@ANN6042) reported

    @Shawhelp is the internet down in North Vancouver?

  • ykmnae MYork (@ykmnae) reported

    @Shawhelp My internet is down. Can you help?