Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 11/14/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • marlakenlar Marla Larkins (@marlakenlar) reported

    @Shawhelp what is the best way to get help for crappy internet?

  • yegFlossBosses Floss Bosses (@yegFlossBosses) reported from Edmonton, Alberta

    Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

  • Mariach36014683 Mariachi (@Mariach36014683) reported

    @trestres @Shawhelp Thanks for that. Hope you get it fixed. My brother has a similar building issue. He has to reboot his TV boxes a dozen times a day. Has had 2 tech visits & a 3rd on Friday. Has rec'd no discount on his bill. On a 2 year contract with auto withdrawals. I think it is crazy. Lol.

  • StewartRogers Stewart Rogers 🇨🇦 (@StewartRogers) reported

    @Shawhelp my internet has been up and down all day. Any ideas?

  • ls69360 Leandro Santos (@ls69360) reported

    @Shawhelp Hey @Shawhelp, I need your help ASAP, nobody from your contact center is willing to help, especially the agent DIVJOT WKB8

  • Mariach36014683 Mariachi (@Mariach36014683) reported

    @trestres @Shawhelp I am just curious at their level of service. Did you hear back Shaw?

  • BruceFo28381691 Bruce Foster (@BruceFo28381691) reported

    @Shawhelp @cryage83 Hey Taylan, we’re not asking if there’s an outage...we’re reporting an outage

  • farmloaner Chris Herrmann (@farmloaner) reported

    @warmitchell @Shawhelp Same issue in Medicine Hat!

  • ls69360 Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?