Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 02/02/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp Shaw broke our contract by not providing service for a long period of time without compensation. Please chose another provider for Internet when making your decision

  • KarinKarebear KareBear (@KarinKarebear) reported

    Dear @ShawInfo @Shawhelp, do you know those super cute animal screen savers you've got? Then followed by your ad's 🙄 can a customer go about submitting a photo to be part of your screen saver roll?? And less commercials? Askin a lot I know!! But really wanna submit pic!!

  • jaypdonovan Jay Donovan 📻 (@jaypdonovan) reported

    @Shawhelp @ShawInfo if you guys don’t get rid of the ridiculous archaic passcode verification system you lose a customer. It’s 2022 FFS

  • mccoygerl McCoy Gerl (@mccoygerl) reported

    @Shawhelp Rebooted everything. Phone help did confirm an outage in my area, so now patiently waiting for resolution.

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp No internet service for 10 days. Please look elsewhere when making your decision on an internet provider

  • ride_rd Cathy Richards (@ride_rd) reported

    @Sportsnet @shawhelp shaky video on channel 201 in Kelowna for Canucks game. Please fix!

  • Cruisefan19 John (@Cruisefan19) reported

    @ShawInfo Please choose a different provider than Shaw. No internet for 10 days is unacceptable. There are others out there with better service.

  • niyitintin 24-6 (@niyitintin) reported

    @Shawhelp Internet connectivity has been down for the last 5 hours. In Carrington Calgary. How soon will this issue get resolved?

  • Nicole58234209 Nicole (@Nicole58234209) reported

    @Shawhelp my Shaw internet and tv re not working. Downtown Calgary, Alberta. I was in the middle of my bingo game 😞

  • Cruisefan19 John (@Cruisefan19) reported

    Another day has gone by and still no internet from @Shawhelp @ShawInfo. Working from home with no internet is difficult to say the least. Unfortunately @Shawhelp doesn't care enough to make this a priority. Now on day 5 of 10 with no internet. Look elsewhere for service