Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/31/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • krystlec66 krystle charlton (@krystlec66) reported

    @Shawhelp I’ve noticed you’ve been throttling My internet speeds since April/may. It’s so bad now. Takes at least 30 seconds but usually 1 minute to load a website of any kind. Unreal this is being done when we need to spend our time indoors.

  • DonaldAngell fhjvxrt b (@DonaldAngell) reported

    @Shawhelp my service at 852mcdermot Ave wpg mb R3E 0t7 supposed to be cancelled

  • ReaganLam Reagan Lam (@ReaganLam) reported

    @Shawhelp Internet is down for some reason. What is the cause of this?!?

  • LexaLuv710 LexaLuv❄ Lex-Mas!! ☃️ (@LexaLuv710) reported

    Wtf my internet just went out in the middle of my stream. @ShawInfo has been **** lately.😭

  • KrazyKanook SometimesNever (@KrazyKanook) reported

    @Shawhelp how can the internet and tv be down in only one small community (Ranchlands Calgary) for the past 6 hours. Seriously. 😡😡😡

  • WordWizardYYC Lorraine Lancaster (@WordWizardYYC) reported

    @Shawhelp is there an outage currently in scenic acres in yyc? We don't have internet and noticed an outage in ranchlands not far away

  • whiteroses222 Kristine ♊🦋 (@whiteroses222) reported

    @Shawhelp sent DM on an issue. It got resolved via my Shaw app chat as no one replied on Twitter. Now I sent another Question & no response. We switched to blue curve last week and yet the my Shaw app lists under My channels, the old non blue curve channels. When will it update?

  • mercurialsmile Melissa Blythe (@mercurialsmile) reported

    @LenaMamaBean @Shawhelp Ah crap. My Shaw is fine just south of you.

  • opiatedforty9 Steve (@opiatedforty9) reported

    @Shawhelp your internet has been terrible the last 2 weeks. Down again

  • jeff_paulus Jeff Paulus (@jeff_paulus) reported

    @Shawhelp 50 mins and waiting for at least an acknowledgement that you have seen my DM and are looking to resolve the issue.