Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 11/07/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • notflyindyin David Cramb (@notflyindyin) reported

    @Shawhelp internet down in the varsity area?

  • ChristineDeCaen Christine DeCaen (@ChristineDeCaen) reported

    @Shawhelp I think they are servicing the area. So, never mind. Should be done by 6am. Ahhhhh insomnia 👍🏻👍🏻

  • luddu raj (@luddu) reported

    @ShawInfo Hey shaw why does your customer service is so poor?!?! All your staff are on different page when it comes to information ?!?! #poorservice

  • Mandaloo85 Mandy (@Mandaloo85) reported

    @Shawhelp hello! Can someone tell me if shaw phone is currently down? My phone is displaying “check phone line” DM has been sent with my info

  • killelissianna k r i c i a (@killelissianna) reported

    @ShawInfo man y’all came to fix my internet just for it go out again :/ wtf

  • brettgilmour Brett Gilmour (@brettgilmour) reported

    @Shawhelp Varsity Calgary internet is down.

  • RoteenMml Amir Soliman (@RoteenMml) reported

    @ShawInfo More than 8 hours no Internet bad service I missed online class, exam and too many things to do online!!!👎🏻👎🏻👎🏻👎🏻 Are you gonna compensate me fir that?? #shaw_bad_service

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • amitabh2014 Amitabha (@amitabh2014) reported

    Go try call @TELUSsupport for help, good luck. They screwed up my bill, I tried to call, auto callback assurance in an hour, waited and sure it rang, tried to talk, was put on hold for 10 min. then got disconnected. Grt svc #telus to a lifetime cust, time to switch @Shawhelp.

  • iGrowideas Eileen Omosa, PhD (@iGrowideas) reported

    Regrets of long term relationships. What's yours? I've been with Shaw communications @ShawInfo for 15+ years. In Nov I changed providers due to very low Internet service & returned equipment except what they call a Set-top box. Instead of @Shawhelp telling me I did not return