Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Devon
(@DevonO7) reported
Hey @ShawInfo ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? Im paying for TWO premium internet packages the least you could do is fix it!!
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Michael Plourde
(@Michaelplourde_) reported
@Shaun_Briltz @Shawhelp Multiple times a month plus bad ping in general, And they charge an absurd amount for it because it's alot of peoples only option and I'm sure they know that.
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gabby
(@mrkyangs) reported
can you guys fix your internet it’s so bad and theres so many down times despite us paying a good sum of money monthly.. it’s been down for 11 hours now @Shawhelp
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Terry Thomas
(@kannibal25) reported
@GlenMah @ShawInfo @Shawhelp Calls should be recorded. Call in if you have the date and time to find out who the rep was. Failing that, they can use the work order that upgraded your father's service to ID the rep. I doubt the rep would document this but you never know.
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Studingo
(@studingo) reported
@Shawhelp Sorry I know it’s not your fault but you are not improving infrastructure. These outages happen constantly and we are just supposed to deal with it. Never compensated
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Devon
(@DevonO7) reported
Hey @Shawhelp ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? I'm paying for TWO premium internet packages the least you could do is fix it!!
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Shaun Briltz
(@Shaun_Briltz) reported
@Shawhelp I shouldn't have to reach out. To me it's shady that I have to call you or reach out. You know where and when the outages are! You should offer these compensations as good business practice to make up for the LACK of service. This is not a 1 off situation this happens EVERY month
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Shaun Briltz
(@Shaun_Briltz) reported
@studingo @Shawhelp Right?!?!? No ETA either and no updates!!! It is madding! No communication and refuse to say what the issue is!!!
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Shaun Briltz
(@Shaun_Briltz) reported
@Shawhelp I guess its the norm here every month we have to put up with some kind of outage. Shaw never offer compensation. I wonder how many times a year @TELUS is out in the Peace
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Connor James van Donselaar
(@Banjo_375) reported
from
Fort St. John, British Columbia
@Shawhelp our internet has been down in Fort St john since 11pm last night. It's the only service that we have from you. The website said the issue was fixed but ours is still doen