Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 09/24/2023 12:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 57.11%


  • TV 14.14%


  • Wi-fi 11.83%


  • Total Blackout 9.90%

    Total Blackout

  • E-mail 5.26%


  • Phone 1.75%


Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilAbrahamson1 Neil Abrahamson (@NeilAbrahamson1) reported

    @rgstone1 @Shawhelp Historically they have had decent customer service. Standard message has been "we are experiencing higher than normal call volumes". No it is not higher than normal, you just don't care that much to make the wait time shorter. Tried calling last week though and it just hangs up.

  • Willey44 oilers (@Willey44) reported

    @ryantyke @Shawhelp No fiber in my area. Telus sucks here

  • CowtwnLlamaMama 🦙 CowtownGirl Llama Mama 🦙 (@CowtwnLlamaMama) reported

    @Shawhelp I am not currently a customer. Can you tell me if you have the ability to kill the voicemail feature, if I switch? I want it dead. Kaput. Pining for the fjords. If you can’t tell me, no worries.

  • EdmFLBfanatic Edmonton RotoFanatic (@EdmFLBfanatic) reported

    @Whofreak555 @Shawhelp Support lines busy with many calls causing long wait times? Sounds like a lot of customers are having the same issues. It’s almost definitely on their side. What city? My TV & Internet are both out in Edmonton

  • MikeFxd Mike Gallagher (@MikeFxd) reported

    @Shawhelp I have restarted all the network nodes still not coming up

  • WendieNickel W Nickel (@WendieNickel) reported

    @Shawhelp How long is this outage going to last? I’m in Abbotsford.

  • Whofreak555 Whofreak555 (@Whofreak555) reported

    @EdmFLBfanatic @Shawhelp Southern AB. Don’t bother with support, they just tell you to redo the support steps three more times before giving up and moving onto the next person

  • eagleinbc Cameron M. (@eagleinbc) reported

    @Shawhelp Unfortunately that doesn’t help us now. We just transferred 5 lines over and it’s not working for us now. Future plans aren’t helpful to a today issue.

  • CameronNuttall Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported from St. Albert, Alberta

    @ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! It’s a POS! And customer service ain’t much better!

  • bigdogred84 Cliff Burton but not a Bassist (@bigdogred84) reported

    @Shawhelp my internet is all over the map. I keep having to reset my gateway. It'll work as normal anywhere from an hour, to a day or so, but then drops back down to single digit speeds. Seriously considering looking for a new provider. Shaw, you need to get your ducks in a row!