Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/01/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • chaosinabox Mark Cappis (@chaosinabox) reported

    Well, there’s a $25 rental fee down the drain. Halfway through #GodzillaVsKong and Shaw shits the bed. No Internet...no cable...nothing. @Shawhelp, what’s up in Westlock?

  • JasonDauphinee Jason Dauphinee (@JasonDauphinee) reported

    @Shawhelp I’m experiencing an outage in my area. Annie street off Saanich road

  • RealRobbDoyle Robb Doyle (@RealRobbDoyle) reported

    How bad is #shaw? In 2 days of being a new mobile customer: incoming calls are being told my line is disconnected; the 4g/lte is roaming in my own home - and when it works its worse than dialup. I was lied to about visual voice mail by 2 reps. Cs has been a joke. @Shawhelp

  • amroy1969 A (@amroy1969) reported

    @Shawhelp I heard thru condo board that there is an expected outage due to a shaw box moving apr 12 in Staddock Villas area. How long is impact? Start? Stop? Some of us have to work and depend on internet.

  • crimson_arc_ Crimson_arc_cosplay (@crimson_arc_) reported

    @Shawhelp hey I have no internet or cable at my place is there an outage or something?

  • CDNHockeyNut Mike Telford (@CDNHockeyNut) reported

    @Sliv21 @TELUS @ShawInfo Have had Telus for years, have yet to have any issues.

  • DumpsterFireRad Dumpster Fire of Dumpster Fires (@DumpsterFireRad) reported

    @Shawhelp Dm re outage :(

  • v__pat V Pat (@v__pat) reported

    Hey @ShawInfo why are you refusing to send someone to come fix my internet? Claiming the tech called in sick is BS. I've had not internet for 3 days

  • _gracieb_ Gracie (@_gracieb_) reported

    @ShawInfo @Shawhelp - wifi signal is horrible, yet again... do I need to set right next to the modem just to get a decent wifi? It’s not like I live in a mansion.

  • miraoberman Mira Oberman (@miraoberman) reported

    It took 42 minutes for @Shawhelp to cancel my grandmother's call waiting. Here's the rabbit hole of 'bundled' plans fun part: we had to add voicemail to stop her fees from going up. Because apparently it costs more to have less.