Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Jay Donovan 📻 (@jaypdonovan) reported 3 minutes ago

  Shaw: Okay so you’ve got a faulty box so we’ll send you a new one and you don’t have to return the broken one. Also Shaw: We’re charging you for the old one because we didn’t receive it. #brutal @ShawInfo #crooks

• Rob (@Robleafs62) reported 5 minutes ago

  @Shawhelp Our TV guide in Kelowna is still messed up. Is there a time when the fix will be complete? It’s also affecting the shows we PVR..

• Zeegers (@ZeegersTV) reported 8 minutes ago

  @Shawhelp @ShawInfo CAN YOU PLEASE FIX YOUR INTERNET IN MY AREA THIS HAS BEEN GOING ON FOR MULTIPLE YEARS DO I NEED TO SIGN A SBO CONTRACT AND THEN SUE TO GET SOMETHING DONE? THIS IS INFURIATING All I want is reliable service and I'm a happy camper.

• Mike Lawlor (@Mikey_Lawlor) reported 10 minutes ago

  @Shawhelp your webmail servers are so out of date they won’t open on Google Chrome because it doesn’t trust megamailservers. Will this problem be fixed?

• gord (@mrgordos2121) reported 12 minutes ago

  @Shawhelp Hi I can not access Shaw on demand since this morning. I have rebooted my Gateway and also unplugged the Gateway. The EPG, account settings, resource download and logs uploaded are all red type in the Gateway dashboard. There was a service bulletin til 6AM MT

• miss.fiona.r (@MissFionaR) reported 14 minutes ago

  @Shawhelp please can you help us. We have been waiting patiently. Each time I contact you you send me to your help centre or chat line and we get nowhere. They are very nice but they can’t help us. We need a crew to check the line on the road. We do not need a house call.

• Michael Kobinski 🇨🇦 🇺🇦 (@superkobi707) reported 14 minutes ago

  @Shawhelp It’s not just my tv. I Talked to a friend a few km away. His shaw TV is down

• ArMaestr0 (@ArMaestr0) reported 15 minutes ago

  @Shawhelp Known outage in Swift Current, SK? Internet dropped now for 5 mins. Admin panel shows no connection. Unplugged and repowered modem but still nothing.

• Megan Stoll (@megstoll) reported 16 minutes ago

  @Shawhelp Darren, I’m sure you’re a nice guy. But you’re not understanding that I’ve dealt with this MANY times over the past couple of months. I’ve talked talked to your support team MULTIPLE times. I’m kinda over it. I shouldn’t have to work this hard to obtain service I already pay for.

• ArMaestr0 (@ArMaestr0) reported 16 minutes ago

  @Shawhelp A friend of mine mentioned he saw techs doing work in the same area of the City the other day and his service was spotty while they were. Perhaps same thing here.