Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/08/2025 04:45

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • olivia_tefft Olivia Tefft (@olivia_tefft) reported

    @ShawInfo @Shawhelp No service for a complete internet shutdown until Wednesday? How many times are you going to tell me to unplug and plug back in before you send someone?

  • msosnowska Monika Sosnowska φ (@msosnowska) reported

    @Shawhelp @Dale23Rice Mine did as well - all day. I think there is an issue Shaw needs to investigate. Can’t access anything, even through online/Internet login.

  • shelbyae Shelby Lou Who (@shelbyae) reported

    @Shawhelp What’s the deal with the pixelation? I’ve tried power cycling my cable box and it hasn’t helped. This seems to be happening pretty often on various channels at all sorts of times. Help?

  • mefisto82 JonyDice (@mefisto82) reported

    @Shawhelp the service is drops everyday. What should I talk to make improve my service? (I even made an upgrade) by the way the steps you send to check my service is a complete lost of time.

  • iAmABrokenBelle belle (@iAmABrokenBelle) reported

    @Shawhelp hi there is there any wifi/internet outages in surrey, bc? Im having issues connecting. Already rebooted router. Nothing seemed to work .

  • jmcdonall James McDonall 🔹 (@jmcdonall) reported

    When did “we are really busy” become an excuse for lousy customer service?” @Shawhelp

  • elekin ElectroKinetica (@elekin) reported

    @Shawhelp Hello! Can I get some help with my networking hardware?

  • rwittstock Richard Wittstock (@rwittstock) reported

    @AshfordMurray1 @Shawhelp It’s really quite unbelievable how bad it is.

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    Would have been a 15 minute drive to pick it up. I will lose 20 hours of work. My daughter has been frantically seeking out friends’ wifi so she can attend her online university classes. After being a client for 20 years, this is pathetic customer service from @ShawInfo. 4/6

  • rakhra14 Paramjeet Rakhra (@rakhra14) reported

    @Shawhelp is there an outage in the Chestermere Alberta area? My internet went down 10 mins ago, reboot of the modem didn’t help. Please confirm. Thanks!