Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (6%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Robert S, Engleder (@RSRE_Continuum) reported 3 minutes ago

  @Shawhelp Hey is there something going on with the Internet, phone and TV service in Rocky Mountain House. I've seem to have lost both services and I've been told TV services were out too.

• Rachel (@philanthrochick) reported 3 minutes ago

  @Shawhelp Thanks! I tried resetting my Gateway but the signal is still weak. My space is small so I don’t think distance is an issue. I will try a few more things and let you know if the issue persists.

• The Autistech (@theAutistech) reported 5 minutes ago

  @Shawhelp First thing I did, followed by rebooting all my equipment. This is a repeatable and frustrating situation here in Lethbridge. Internet just dies for 5-15m for no reason, and comes back. Happens often enough to be a big problem, not often enough to be able to complain.

• Bonnie Tyler’s Burner (@sadjournoAL) reported 9 minutes ago

  .@ShawInfo once again proves it's literally the worst company in existance. The government needs to nationalize these monopolies its ridiculous. They rob us of money and treat us like **** and expect us to thank them for their service #Telecom

• The Autistech (@theAutistech) reported 9 minutes ago

  Well, I thought I'd gotten lucky since moving, but nope... @shawinfo @shawhelp still just randomly **** the bed for 10 or so minutes. Generally when you're on the interwebs doing the relaxing and need that connection...

• Y-P. TO (@Mit_Daftwager) reported 9 minutes ago

  @Shawhelp I experienced a power outage yesterday. Had I ordered a PPV and this happened, would I still be on the hook for the cost of what I ordered? I plan on purchasing a PPV or two in November.

• Tyler Dumaine (@TylerDumaine) reported 10 minutes ago

  @Shawhelp No we have not reaching out to my friend @CastanetNews and currently writing reviews about lack of customer service. Please help

• sourabh verma (@sourabh64928927) reported 12 minutes ago

  worst customer service by @ShawInfo @Shawhelp - is it that hard to provide one time customer service gesture to their customers who have been using shaw over 4 years.

• Rachel (@philanthrochick) reported 13 minutes ago

  @Shawhelp Hi - are there wifi issues in Vancouver? Mine has been cutting out all day.

• Rachel (@philanthrochick) reported 13 minutes ago

  @Shawhelp Thanks, Ada. There doesn’t appear to be a notice for Vancouver. How can I troubleshoot my connectivity issue?