Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (10%)

3. 

   TV (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Terry Langdon (@TerryLangdon) reported 4 minutes ago

  @TELUSsupport is a joke. Offered me $150 credit for 3.5 years of internet problems. The manager would not escalate my concern. @ShawInfo do you have any promotions on now?

• Jeca (@Jecafa_ca) reported 10 minutes ago

  Anyone having sound/noise issues with @ItaliaRai ? #RaiItalia @Shawhelp

• Frugalish Physician (@FrugalishMD) reported 11 minutes ago

  I just spent almost an hour in some very frustrating interactions with customer service @shawhelp, courtesy of a really poorly designed text messaging system. Not once did I get (outwardly) mad at the customer service reps I spoke with. Be kind even when annoyed.

• Paul Preston (@PaulPreston92) reported 11 minutes ago

  @ShawInfo my Landlord sold my home and I'm being evicted. Our new rental is 50% more than what we currently pay and already includes internet. Shaw is charging me $300 to cancel my contract early, which they have every right to do. Anyone I can talk to to plead? This sucks.

• David_the_human (@DavidTheHuman) reported 11 minutes ago

  Soooo @Shawhelp is down yet again in #yyc Evanston?! Every day the last few weeks!!!

• Leanne Muir (@leannetpi) reported 11 minutes ago

  @Shawhelp are the connectivity issues in st. Vital/Winnipeg today? I've had internet go down a few times this morning

• Tope (@Togunnariwo) reported 14 minutes ago

  @Shawhelp Answer me this: where’s my money from seven months ago from Shaw Mobile. You guys asked me to expect a phone call on Monday to resolve this issue. It’s now Wednesday. Let this be a lesson to anyone signing up for any Shaw products. You’ll be disappointed and not get your $ back.

• Mimi Williams (@MimiProbably) reported 16 minutes ago

  Look, I'm not saying that every vendor's customer service chat function sucks *** but in my experience every single one does. Thank you to the people at @Shawhelp who answer the phone to my exasperated self. And thank you to the chat workers who tried.

• Nisha Nayyar (@jan77) reported 17 minutes ago

  @Shawhelp is there an internet outage tonight in #yyc? We can't seem to get our cable or phones to work..... We unplugged and tried several times.. No luck. Thanks!

• Ryan | Spending Done Right (@SpendDoneRight1) reported 20 minutes ago

  @FrugalishMD @Shawhelp Shaw is so terrible, and it's only going to get worse if the buy-out goes through! Honestly, I find the chat in the app to be the least frustrating of all their options