Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/26/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • IsThisGreen Kempton Blue Checkmark (@IsThisGreen) reported

    OMG, The UI on @TELUS Optik is so far above and beyond @ShawInfo @Shawhelp it’s embarrassing. Rogers ain’t gonna fix that garbage

  • Coriosaba coreysaba (@Coriosaba) reported

    @officialredskar @Shawhelp The mobile is bad too it's not stable at all lots of dead spots only thing wrong with telus is customer service other than that way better than shaw imo

  • Justin_Nomura_ Justin Nomura aka @VanCity_J_NO (@Justin_Nomura_) reported

    @Shawhelp $150/month for this service? I think I will change to @TELUSsupport

  • Cassi_model ♥ Cassi Redhead ♥ Model - Blogger ♥ (@Cassi_model) reported

    @Shawhelp But for 5 yrs the haven't help and now you think they can?

  • MORI20DM My Other Roll (@MORI20DM) reported

    @TorVsGaming @Shawhelp I have a solution....turn off phone; phones are overrated. Mute and ignore xD I set unknown numbers to go direct to voicemail as well and never check voicemail. #hermitlife #humbug

  • UkraizyCanadian Marlana 🇺🇦🇨🇦 (@UkraizyCanadian) reported

    @timpostie @GlobalBC That's the problem with using a horrible song in a commercial. I know it's an ad for Shaw (@ShawInfo?), but that's about it. So much for getting our attention. I don't care what it's for. Just the first few notes listening to that, we always switch the channel.

  • KnightOrc Wade Peacock (@KnightOrc) reported

    @Shawhelp lost internet tv and home phone service 10 minutes ago. Near 200st & 24th Ave in Langley. Issue? Maintenance? Other?

  • Justin_Nomura_ Justin Nomura aka @VanCity_J_NO (@Justin_Nomura_) reported

    @Shawhelp Yeah it is a shame Jesse especially when I go not live within 50km of Toronto and still want to watch. Not trying to be a **** but getting frustrated with service. Maybe time to just stream?

  • Fleesbooks Florence Smith (@Fleesbooks) reported

    @Shawhelp You  at 10:31, Jan 12: I have been a Shaw customer for over 40 years, and have ways paid my bills on time. Although I have confimed and indicated on the App that I want ebills, Inever get one! It leaves me with behind payment. A big fail, Shaw.

  • PastaPantry Pasta Pantry™ (@PastaPantry) reported from Strathcona County, Alberta

    Our @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!