Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

November 30: Problems at Shaw

Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (65%)

2. 

   TV (11%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• gentlewarts (@g3ntlewarts) reported 5 minutes ago

  @Shawhelp what is plan to restore services in new west from the fire damage?

• Arnold K (@aroc88) reported 7 minutes ago

  @Shawhelp i've turned off my soundbar and the problem still happens through TV speakers. This doesn't happen on any of my other sources connected to TV. Just through shaw and on multiple channels.

• JustCameToSay (@JustCameToSay5) reported 9 minutes ago

  @Shawhelp Over a year of internet dropping out and techs coming to constantly replace a “temp” line with another “temp” line and now I have to pay a cancellation fee because you guys couldn’t provide the proper service I had been paying for!!! Not okay!!!!!

• mr kaswa (@mrkaswa) reported 10 minutes ago

  @Shawhelp I will tell you the central city area of Surrey BC. Other than that, it seems like a problem that has absolutely nothing to do with me.

• alison - 30s with comorbidities (@alisonborealis) reported 12 minutes ago

  Come on @Shawhelp phoning "long term customers" to see how they feel about your service?? This is weird. I mean, kudos for reaching out. But this is weird. And I don't want to talk to a customer service rep on my long weekend if they are calling me.

• Jason (@Redsox1973Jason) reported 14 minutes ago

  @ChrisGarand @Shawhelp You should DM them! They don’t want everyone else to know how bad they suck

• Brad (@TruPatsFan12) reported 15 minutes ago

  @Shawhelp hey I need some help here

• Tammy Coppens (@Tcoppens) reported 19 minutes ago

  @Shawhelp I’ve ordered a shaw on demand and now my Tv is blank. Help!!

• nessaknox (@ccivanessa) reported 20 minutes ago

  @Shawhelp Direct message how ? Your chat is down ?

• Moose (@ChrisGarand) reported 20 minutes ago

  Any idea when internet service will be restored in the R2C4T4 area of Winnipeg? @Shawhelp it's been down since yesterday morning...