Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/09/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jawnjang Jawn Jang (장재현) (@jawnjang) reported

    Your service today has been absolutely abysmal @Shawhelp, what an utter embarrassment and disaster!

  • curt_h78 Curt H (@curt_h78) reported from Claresholm, Alberta

    @ShawInfo @shawinfo why is your TV and internet service so terrible? I know it is windy out but wow.

  • Aniapaulinaf Aniapaulina (@Aniapaulinaf) reported

    @Shawhelp Is there an issue with VOD? Can’t get it to work on any movie or series

  • ItsTylerG_ Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

  • byMissMisa Nermisa in Edmonton (@byMissMisa) reported

    @Shawhelp I messaged the support but was told “well looks like it’s fine.” So guess i m just gonna have no internet through the day 😒

  • LisaFordradio Lisa Ford (@LisaFordradio) reported

    .@Shawhelp any idea why our wifi constantly disconnects from our devices? It’s resulted in $50 in overage charges. It’s pretty annoying for a service we pay so much for.

  • athwal_iqbal Iqbal Athwal (@athwal_iqbal) reported

    @Shawhelp is Shaw internet down in south Burnaby? Rebooted all modem and routers, devices connecting to wifi but no internet coming through

  • JoelAquin Joel Aquin (@JoelAquin) reported

    Just connected my XB7 unit. I’m very aware of technology. Cant sign in to my Shaw Blue Curve. Blue light is on the unit. Please help @Shawhelp

  • ShafRC Shafin Rehman (@ShafRC) reported

    @Shawhelp Just lost home internet and TV services in Surrey, BC. I'm assuming the incoming wind storm is causing a problems already?

  • adifood1234 Adi lally (@adifood1234) reported

    @robinthemurr @TELUSsupport Come join @Shawhelp. They have better service and customer service.