Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/28/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • c1sand Christina Sand (@c1sand) reported

    @Shawhelp Still having spotty service in Maple Ridge Community Edmonton after no service 24+ hrs. Anyone else?

  • jdgreen15 jeff green (@jdgreen15) reported

    @ShawInfo why is internet down all morning today?

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp I've been a Shaw mobile customer now for a few years and generally until the last 6 weeks I've been happy with the service. I'm noticing lately that the service has been absolutely brutal.

  • msl7 Seun odetola ...@msl7 (@msl7) reported

    @Shawhelp shaw blue curve outage not able to log into my account

  • MichelleMClarke Michelle Clarke 🌻 (@MichelleMClarke) reported

    @Shawhelp Any word when the BlurCurve outage in Edmonton will be resolved?

  • jmw52 Your choice may not be mine & that's ok with me! (@jmw52) reported

    @Shawhelp two step verification code still not working! You drive us to to use self-service and yet you can't support it! As usual very frustrated by Shaw

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp My phone will show strong service (3-5 bars). If I connect to a WiFi network again (e.g. Passpoint) the service will come back. For example, last night, went to Hillside Mall -- 5 bars of service -- but phone was completely unusable.

  • happiebean Michelle (@happiebean) reported

    @Shawhelp shaw chat is not working? Says cannot connect to server.

  • LGSentinel L Graves (@LGSentinel) reported

    @TheJenRollins @telusmobility I've found @Shawhelp was the best of the 3 major Cdn internet/phone providers because I could phone, quickly get a human who had the knowledge and was empowered to help. Actual internet service quickly became too $$$ & less reliable so–>Telus but phoning in is a 1.5 hr nightmare.

  • Mitch44D David Mitchell (@Mitch44D) reported

    Reach out to discuss a new customer opportunity please do so. @Shawhelp I don’t appreciate two price increases in two months. May 2022 bill goes from $167 to $197 then next month up to $207?? Internet continually being slow and little to no channels on your programming.