Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/27/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ViktoriaSue Viktoria (@ViktoriaSue) reported

    @Shawhelp Service is now down in my area in calgary

  • JFinYYC TheRealJF (@JFinYYC) reported

    @Shawhelp is there an outage in SW Calgary? Started at roughly 1050pm no internet or TV signal

  • Melkorka12 ∞🌺 Métis Mel 🌺∞ (@Melkorka12) reported

    @LandryLes @Shawhelp I had a terrible experience. I called several times to renegotiate when I was a struggling single mom & was treated like crap. I had to take the equipment back & stand in line for 3/4 hour w/ kids only to be asked why I didn't call & renegotiate. If the kids weren't there... 🤯🤬

  • travellingjess Jessica Macht (@travellingjess) reported

    @TransLinkNews @ShawInfo @FreedomMobile This is great. But what about that non-underground dead zone between Joyce and Commercial-Broadway? Especially bad at 29th Ave station. Very unsafe for us Freedom users.

  • grambowpg Grambo.wpg (@grambowpg) reported

    .@Shawhelp why is the @Sportsnet 360 feed for the Jets game constantly dropping video data and blurring in places? Very poor video consistency

  • JoeC8H10N4O2 Joe PhD. (@JoeC8H10N4O2) reported

    @Shawhelp 49 hours with no service, no outage posted on the outages page. No ETA from technical support. No response from tech support when contacting them. No reason for the outage other than “it’s complicated”. I realize there isn’t much you can do, but maybe you can find someone?

  • rdanderson1972 roger anderson (@rdanderson1972) reported

    @Shawhelp My cable has been down for 24 hours

  • WesBoyd15 Wes Boyd 🇨🇦 (@WesBoyd15) reported

    @Shawhelp shaw internet and cable down in Colwood, BC?

  • JorVall Jorge Valladares (@JorVall) reported

    @Shawhelp Is the service still down in the Sherwood Park region/Edmonton? Want to make sure it's not just us.

  • krissuggs RunDaJewels (@krissuggs) reported

    @Shawhelp Stop sending me junk mail addressed “Hello neighbor” to skirt mail regulations. Have been complaining about this for years & none of your employees will help.