Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/27/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ChanginJen @ChanginJen@mstdn.ca Jennifer Beyer (@ChanginJen) reported

    Anyone else having issues with their Shaw internet? It was working fine for an hour or two now I can connect to my wifi but there's no internet on either laptop or phone. @Shawhelp @ShawInfo I have tried restarting everything, including modem.

  • kz_nakano Claudia Mendoza N (@kz_nakano) reported

    @ShawInfo why is my internet bill never paid even when it's on auto payment????

  • ryansmith1983 Ryan Smith (@ryansmith1983) reported

    @drdavebrooks @Shawhelp My parents live there! I feel so bad for them

  • drdavebrooks David Brooks MD (@drdavebrooks) reported

    @Shawhelp Just went out for groceries......cash only. Went to ATM to get cash and it was not working either. Major problem when an entire island is without internet and people and businesses are so severely impacted😢

  • abbasmash3 abbas mashaollah (@abbasmash3) reported

    @meier_j @ShawBusiness @Shawhelp I am having the same issue. 2 month later and 3 routers and total rewiring and the finally said it might be their systems. They are going to look into it. You could have done that 2 month ago not to mention during the 7 calls with tech support

  • Mc3ain MikeG (@Mc3ain) reported

    @Shawhelp so. How many more options are you going to remove from your routers? I can no longer change my wifi name and password, it was bad enough I couldn't change channels or bands.

  • RetireOilers12 Fire Nicholson and Holland (@RetireOilers12) reported

    @Shawhelp please fix your service, trying to watch hockey.

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp hey im struggling to preorder UFC 282 on my shaw box it shows up on my tv box doesn’t let me order. Thanks is there issue with the pay per view channel

  • UnitedNfld2175 Geoff (@UnitedNfld2175) reported

    @Shawhelp @ShawInfo So I received my new pvr in the mail which was great,the news about my bill with a price freeze was top notch only down side to my pvr compared to the one i had befor the upgrade this machine does not have a clock on it & i feel lost without it

  • WillMorr1 W L-Mo (@WillMorr1) reported

    @Shawhelp Trying to sign into myshaw and 2 factor authentication is not sending me a code to verify the sign in