Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 02/04/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jeremiahpeters_ Jeremiah Peters Sr 🇨🇦 (@jeremiahpeters_) reported

    @Shawhelp I am a new cellular customer of Shaw. I just came from the Richmond Center Mall to ask help about my new phone and I got zero help a very discouraged Shaw Mobile Customer

  • SantosLHalper JeffScharer (@SantosLHalper) reported from St. Andrews, Manitoba

    @Shawhelp what is going on with Cable service? The channel guide comes up no problem, but all I get is a black screen when I tune in

  • CarlingJackson THE ATHLETE ARTIST (@CarlingJackson) reported

    Today. Trying to help my mom her into her business account with @Shawhelp and we faced the most misogynistic customer support I’ve ever seen. Just, wow. Will be canceling our accounts after 35 years of service.

  • adilally3 Adi Lally (@adilally3) reported

    @Shawhelp @TELUSsupport told us we would get fibre but we never did

  • meier_j Jeff Meier (AZ + Pfizer1 + Pfizer2 + Omicron) (@meier_j) reported

    @Shawhelp They are sending out another tech, but that is unlikely to help much as they have done that before. Last tech didn't even bother to call me.

  • RavenFire1 ravenfire (@RavenFire1) reported

    @Shawhelp any issues in the varsity area of Calgary? Online chat said there was earlier, but I don't see any status updates on the outages page.

  • jeremiahpeters_ Jeremiah Peters Sr 🇨🇦 (@jeremiahpeters_) reported

    @ShawInfo I am a new Shaw Mobile Customer and I tried to get some help with my phone functions at Richmond Center Mall and I got zero help and now I am a discouraged Shaw customer

  • andrealori Andie and 😇 Gunner 🌈 (@andrealori) reported

    @Shawhelp It just loads to a blank screen with support and chat at the bottom. I get a text with a verification code but no option to enter the code

  • benaebi Benaebi DorguAkhigbe (@benaebi) reported

    @Shawhelp Whats happening? You still don't have service @CalawayPark 245033 Range Rd 33, Calgary, AB T3Z 2E9 Pls fix

  • TJHarrison63 Thomas Harrison (@TJHarrison63) reported

    @Shawhelp is there an outage in St Albert, Campbell Rd area?