Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 03/14/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • __Triish__ Sunaii (@__Triish__) reported

    @Shawhelp hello????? Why is there an hour+ long wait to get in touch with tech support???

  • CookeGeoff Geoff cooke (@CookeGeoff) reported

    @allen_jessica @Shawhelp Hi Jessia, we've looked into your issue, and all we can figure is that maybe Joey or Louie are chewing on your internet cables.

  • moe_993 Moe (@moe_993) reported

    @ShawInfo @Shawhelp I don’t think I have seen such incompetence in service from a company like yours. You mess up my internet and it stops working yesterday and you want to send someone to me on Wednesday! How am I supposed to work? It’s been 2 weeks with this issue happening!

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • KestrelYYC geoff (@KestrelYYC) reported from Calgary, Alberta

    My @ShawInfo Internet just went down.... #yyc

  • DerickEvolved Derick Campbell (@DerickEvolved) reported

    @ShawInfo @Shawhelp hey our Shaw bandwidth has really become terrible in the last 1-2 weeks here in Saskatoon. Is there something going on?

  • CDN_BRD Canadian Bird. (@CDN_BRD) reported

    @Shawhelp what's going on with the outage in Downtown/Exchange Winnipeg? We've been told "problems with a node" no ETA to fix. I have to log into work tomorrow. You must have some idea of when this will be resolved?

  • JulieRohrYEG Julie Rohr ( ͡° ͜ʖ ͡ °) (@JulieRohrYEG) reported

    I could use some twitter tech advice. I am leading a course via zoom (two hours long six weeks in a row) & our internet is *bad.* We've spent hours on the phone with @ShawInfo trying to fix it, they keep saying 'it's upgraded now, it will work' & still bad. I'm nervous. Advice?

  • crushforth Craig Rushforth (@crushforth) reported

    @Shawhelp could you please investigate an outage in Airdrie, Alberta. Several people on our street just lost internet. Not the first time this has happened at this time on a Sunday

  • d6rcy darcy 🖤🥀 (@d6rcy) reported

    I just lost ranked points on Apex because they deemed me not worthy to play because of my internet being absolutely terrible. Thanks @Shawhelp. I think I’ll go over to another service if you’re this slow with Fibre.