Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/22/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • StrikingCrayon Shane Andersen (@StrikingCrayon) reported

    Hey, @ShawInfo, why is it when I try and get troubleshooting help with your connectivity issues that need to be escalated support your first-level techs box me out with a mandatory but unfillable survey? That is some grade-A evil corporate **** right there. I'm completely stuck.

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can somone help me please

  • Krystalily369 Krystal Hansen (@Krystalily369) reported

    .@ShawInfo Is anyone else’s internet down in West Vancouver?

  • wethetweet We The Collective (@wethetweet) reported

    Hey @Shawhelp our business internet is down and apparently you need to send a tech out to our site but the earliest appointment is a 7 days from now. What business can operate without internet for a week? Might be time to switch to @TELUSBusiness

  • _FRESHPRINTZ_ Fresh Printz (@_FRESHPRINTZ_) reported

    @ShawInfo fix your app so I can Pau my bill please! Been looking for a full month!

  • CryptopiaHODL cryptoaccount (@CryptopiaHODL) reported

    @Shawhelp any reports of the internet being down in Cranston Calgary? seems to be intermittent

  • hawt_pocket Karie-Anne Hawthorne (@hawt_pocket) reported

    @Shawhelp our Bluecurve TV hasn't been working for over an hour now...are there issues in North Langley? I've unplugged it...and plugged it back in....and I'm just getting a black screen. Guide works for a second...but if I change the channel the channel isnt showing the program.

  • NatashaHoar Natasha **** 🫖☕️ (@NatashaHoar) reported

    Hey @Shawhelp - who can I talk to about a call center agent who kept my dad on the line +40 min while they pretended to ‘look’ for a supervisor? My dad didn’t get his issue solved bcs he had to end the call (after almost an hour of waiting for a supervisor), and get back to work.

  • TheSirShaun Shaun (@TheSirShaun) reported

    @Shawhelp how come I can’t record the stingray loud channel anymore? Is it a copyright issue or something?

  • DavidfromtheN David (@DavidfromtheN) reported

    @Shawhelp service keeps dropping in Niverville, any known issues?