Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 11/30/2025 15:15

November 30: Problems at Shaw

Shaw is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LouisPhilSluggr Phil (@LouisPhilSluggr) reported

    @Shawhelp No internet and no TV. Looks like this has been going on for 5 hours. How has this issue not been fixed? I bet @telus isn't having these issues in the area I live.

  • storyofangie Angie M (@storyofangie) reported

    @Shawhelp - 2 hours, internet down and no updates at all to the link provided to other customers in SE #yeg Can you please get us an update??

  • gordtgr Gordon Jewsbury VE7JBY (@gordtgr) reported from Prince George, British Columbia

    @Shawhelp The system did its own self reboot and came back on so at the moment it is working again. So it was down for a couple hours.

  • 10piepiek PK (@10piepiek) reported

    @Shawhelp @Shawhelp I sent a DM with the information a while ago and I have not received a response. My internet is down again and this is becoming very frustrating I need Wi-Fi for work and I have a lot of important meetings to attend

  • KristenBigO Dispitch62 (@KristenBigO) reported

    @Shawhelp I am in Edmonton...there is intermittent service happening now, can you let us know what is happening? Thanks!! #lockdown #weneedstreaming

  • kaclk Kayle Clark (@kaclk) reported

    My alarm system (@ring) notified me that the wifi was down at 11:35 MST if that helps @Shawhelp. So it’s been down for nearing an hour now.

  • CanadianWookeyz B Heine (@CanadianWookeyz) reported

    @Shawhelp it the net down in malbourgouh

  • AlliePETE2 Allie PETE (@AlliePETE2) reported

    @Shawhelp I'm in NW Calgary and haven't had internet in 25 hours.. We have reset the router a million times. Is there an outage?

  • LouisPhilSluggr Phil (@LouisPhilSluggr) reported

    @Shawhelp Almost 3 hours since the last update. Why are you leaving customers in the dark? Why isn't shaw providing hourly updates? Does shaw even know what the issue is?

  • AndruC 𝔄𝔫d𝔯𝔲ℭ (@AndruC) reported

    @dwjudson @ShawInfo @fort_frances Broadband as a public service or utility would be a dream.