Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/05/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Larissa86962439 Larissa (@Larissa86962439) reported

    @Shawhelp Is there still a problem in lloydminster? Internest STILL isn't working

  • EddieShelstad Eddie Shelstad (@EddieShelstad) reported

    @Shawhelp huurrryyyyy and fix Sherwood park outage. It's the weeekeeeeeennnd!

  • leonard_hessels Leonard Hessels (@leonard_hessels) reported

    @Shawhelp Yeah Will this service cost me extra money? Seems to be the thing Here's a cheap price for poor service,only way to fix it,pay more money

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp Shouldn't all the outlets be activated when the service is first started? It's completely blowing my mind that Shaw wants to charge customers $50/room to move their PC's/TV's around in their own home if the room has existing coax outlets already. 😱

  • _java_junkie 🇨🇦 🍁 Java Junkie ☕ 🎧 🏳️‍⚧️🏳️‍🌈 #FireTheUCP (@_java_junkie) reported

    @Shawhelp Are Webmail server(s) down in Calgary?

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp - Can you confirm if it's true that you charge $50 PER coax cable activation if we, as existing customers, want to move our Modem/Gateway Portals into rooms with EXISTING lines that have never had equipment in them before? Do you not activate all lines on service start?

  • baddynr Badri Narayanan V (@baddynr) reported

    @Shawhelp Outage South of Edmonton

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp That sounded a bit snarky. I don't expect Shaw to connect every house for free. I'd assume outlet activation cost would be covered during initial service purchase/setup. Nobody ever told us we'd be charged $50/coax outlet if we wanted to move our devices around in our own home.

  • dollyface12345 dolly (@dollyface12345) reported from Winnipeg, Manitoba

    @Bell_MTS @Bell_MTSHelps … the 8-12 app’t showed up .. late.. tells me i need a new line. MTS chat says this will happen before Nov 2?? So now no cable, internet, etc at all until then.. hello @ShawInfo.. wondering u provide service with less than a 9+ week window?

  • Roni_JDM Rhonda Inkster (@Roni_JDM) reported

    @Shawhelp We've lost our internet. Tried resetting, unplugging, all that good stuff ... is there an issue somewhere? 6am with nothing to do ...