Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/07/2025 22:00

December 07: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • staitskate veritas naturae (@staitskate) reported

    @Shawhelp We promptly contacted an agent. You then verified again that you owe us $$. We were promised no more calls. Yet calls are still coming. I cannot believe this is how you treat good past customers.

  • sewbzy Dawn Barr (@sewbzy) reported

    @Shawhelp is shaw down we have no cable no internet

  • BCToddL BCTodd (@BCToddL) reported

    @Shawmobile @ShawInfo @Shawhelp Why do you lie about the offer of 4 mobile numbers if you are a Shaw Gig customer and then won’t give a number to speak to a supervisor’s supervisor?

  • marrkstep Mark (@marrkstep) reported

    @rocko_ca @CHEK_News @Shawhelp Not working on telus either hmmmm

  • realColinMac Colin McGuire (@realColinMac) reported

    Why should you oppose a @Rogers/ @ShawInfo merger to the @CRTCeng? Here's why: My mom has no contract with Rogers, owns her devices outright. She began having connectivity issues within' days of receiving texts to upgrade and texts about plan upgrades 1/2) #telecoms #rogers

  • Blubdha Blue Buddha ブルー仏レディー (@Blubdha) reported

    @ShawInfo Can't wait for Rogers to take over. Not getting what we pay for, and your service is abysmal.

  • jmfqx1 no (@jmfqx1) reported

    @Shawhelp Hello, wifi has been down for a while. I live in Surrey, BC along 96 avenue. Any reported outages?

  • RTMcFadyen Richard McFadyen🇨🇦 (@RTMcFadyen) reported

    @Shawhelp I asked about seeing your bundles side by side your chat support person referred me back to the page I saw where you can’t view them side by side. Are you avoiding comparison?

  • staitskate veritas naturae (@staitskate) reported

    @Shawhelp We just left Shaw because we had unresolved internet issues. Your agent verified that we’d actually overpaid our last bill and a cheque is en route. Somehow you sent our account to collections for your mistake and are calling us non stop!

  • kevbry Kevin Bryant (@kevbry) reported

    @Shawhelp I'm seeing intermittent high latency/packet loss at my Shaw gateway over the past few weeks. Could I get some help?