Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/15/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jaypdonovan Jay Donovan 📻 (@jaypdonovan) reported

    @Shawhelp so tired of stopping a show on free to me then having to start at beginning 10 min later. FIX IT

  • redgypsee Deborah Robinson🎨🎹🎸🎤📝📷⌨️📚✂️💄🙌🧘‍♀️😻🇨🇦 (@redgypsee) reported

    @Shawhelp Hey there. I have Wifi but no Ethernet connection & the troubleshooter tells me I have no network address & it's set to dynamic as usual. Is it worth calling in? Is this something your techs can walk me through? I tried various fixes to no avail.

  • Osunoseichin curtis mason (@Osunoseichin) reported

    @PaulDoroshenko @ShawInfo Just received my Starlink to try for internet service as my Shaw continues to have slow down and no service in my location

  • JustCariL x - Cari (@JustCariL) reported

    Just a girl, waiting for @ShawInfo to restore service so I can watch the morning news and get a little work done #FirstWorldProblems

  • GeoffLWright Geoff Wright (@GeoffLWright) reported

    @mcmanus17 @Sportsnet @Shawhelp That could be it. I can watch in room when done work. But it’s just dumb. Like I subscribe to SN for oilers let me pick a team and watch em where ******** ever I am in the world….

  • sikander sikander // 시서방 🦖💞 (@sikander) reported

    Inbox email: "@Rogers and @ShawInfo are now one company" (after we bought them for $26B) and together we still do not offer cellphone service in the subway in the biggest city in Canada // #TTC #Toronto

  • S1lentSymphony S1lentSymphony (@S1lentSymphony) reported

    @Shawhelp just sent you a DM with my address. Hoping for an ETA on the outage here.

  • djdevo79 Dennis (@djdevo79) reported

    @TECHNOQUEENTSLA @Rogers @ShawInfo My biggest issue is that, while prices have to remain the same (or better) for 5 years, they're taking device financing away from those with Shaw Mobile plans when they're migrated over to Rogers. Worse is if existing device balances will have to be paid early

  • sarahlehuray Sarah McShane (@sarahlehuray) reported

    @Shawhelp our outage is currently into 12 hours. This is NOT ok and not what we’re paying for….

  • s_u_c_h_y Stewart (@s_u_c_h_y) reported

    @TELUSsupport I switched to Telus from @ShawInfo based on “better internet”. Have had more issues than ever. Down again today.