Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 10/24/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ORyecharred Official RyeCharred (@ORyecharred) reported

    @Shawhelp Only have internet but have heard from others in the area that they are also having internet problems

  • kafarwell Kim Farwell (@kafarwell) reported

    @Shawhelp It just says loading. I waited for 60 seconds. Should I just hang on?

  • CanadaSeniors Canadian Seniors (@CanadaSeniors) reported

    @shawhelp Problem with Internet on the west end of #yeg right now?

  • YaWhatHeSaid Marc (@YaWhatHeSaid) reported

    Shaw just lost my business. Tried to order a new remote. Was told, "It's an accessory...therefore it will cost me $20 + 9. S.H. Good bye @Shawhelp Ordering new service provider tomorrow.

  • bautista_adam Adam (@bautista_adam) reported

    @Shawhelp Our business is receiving calls but can't hear us when we answer on any phone. pls help

  • Gabbydiah Gabby (@Gabbydiah) reported

    Ok @Shawhelp you suck. You say 24 7 but its a bot that auto replies. That isn't 24 7. My moms home phone is down. I want her to turn on her cell if a problem but I can't reach her. Cause ur 24 7 help is a computer that doesn't get her phone isn't working. Tom looking 4 a change

  • kafarwell Kim Farwell (@kafarwell) reported

    @Shawhelp Good morning! I am going to try this again when I am not running around. Tried to order internet signal booster pods when I was running around and somehow lost the chat before we completed the transaction. I'm back for a do-over.

  • Lindsey_K01 Lindsey K (@Lindsey_K01) reported

    @Shawhelp has service gone down in West Edmonton ?

  • HobdenSarah Odelia (@HobdenSarah) reported

    @Shawhelp my internet is down. Any outages in Surrey BC?

  • GroovieGurlie Daisy (@GroovieGurlie) reported

    @ShawInfo How do I submit a complaint about an agent? (Tracy VF33)