Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 01/18/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • idunno_guesswho Katie S (@idunno_guesswho) reported

    @Shawhelp fort sask trunk down ahead of schedule?

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp Various channels are experiencing audio and video interruptions right now. Is this a known issue with Shaw or the broadcasters?

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have update on the Surrey outage? It has been 18 hours

  • 610Mike 1 Tall Cop (@610Mike) reported

    @Shawhelp We where waiting on the computer as well as a phone call for over three hours. We are currently back on with a rep but 3 hours? A complete joke and very disappointing. There is no excuse for this poor customer service.

  • GrazCatering Graziano's Catering (@GrazCatering) reported

    @OilersAlbMom @tg_bennett Then it’s a @ShawInfo problem because other channels were doing it too earlier

  • plasercalgary Karen💙💛🏈🇨🇦#ForTheW (@plasercalgary) reported

    @WKRPinCanada @Shawhelp No. Have never seen that. Mine is just glitchy. Like when there is a storm out and affecting a transmission tower.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    Seriously regret installing @Shawhelp Blue Curve TV in October. On the phone with them constantly, complete garbage. Don't do it.

  • StellarAgent995 M Leroux (@StellarAgent995) reported

    @Shawhelp How do I order another BlueCurve TV box. I have the older wired version. The stores in Calgary can't (or won't) help me and your Chat system is all but unresponsive.

  • scrawny69 ian moors (@scrawny69) reported

    @Shawhelp can you guys figure out your signal glitches before this game gets going please??? #GoCanadaGo

  • WKRPinCanada 🍁Wil Henderson █♥█ (@WKRPinCanada) reported

    @CofRedCentral @plasercalgary @Shawhelp responded to me wanting my info so they could look into it If they'd check this thread they'd see it has absolutely nothing to do with me and is more about their network..