Shaw

Shaw Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 02/18/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • advid David (@advid) reported

    @Shawhelp what can you tell us about the cause of this outage?

  • RyanCreamore Ryan Alexander Creamore (@RyanCreamore) reported

    @Shawhelp I know. You’ve said the same thing to many others. As a remote employee, this is a ridiculous length for an outage and calls to question whether your breaching our agreement to provide the contracted service.

  • AliasMomma Nicole Yerxa (@AliasMomma) reported

    @Shawhelp Any outages reported in Red Deer County? Having trouble with our phones

  • MomKP22 Mrs. K ♓ (@MomKP22) reported

    @Shawhelp I sent PM. No cable or internet service this morning? Why?

  • OilersJohn x - Oilers John 🇨🇦 ✈️ (@OilersJohn) reported

    @97OrangeCrush29 @ShawInfo Shaw is the worst. I switched to Telus years ago. I will never go back.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @payne_cc @Shawhelp Glitching and pixelation have been a major issue with Shaw since November when they added their 4K channels. Everyone I know has the same issue at the same times on the same channels. SN360 is the worst. When you watch it on the Shaw app or the SN app everything is fine.

  • devonbcls Devon (@devonbcls) reported

    @Shawhelp ETA for getting back online? (Mission outage)

  • fpsi_tv FPSI_TV (@fpsi_tv) reported

    @Shawhelp Without fail, at 9:25PM PST, while live stream broadcasting on the internet, the video stream (upload) is interrupted for about 30sec while all other internet (download) remains uninterrupted. All connections are Cat6E wired and we’re on your fastest residential plan.

  • natoyaista Natoya (@natoyaista) reported

    @Shawhelp Charlie, that’s unfortunate. It’s been the entirety of the day, there must be some other update available. Many folx are working from home or in my case doing online classes and rely heavily on the internet service shaw provides.

  • RDubs001 Rebecca Ward (@RDubs001) reported

    Hey @ShawInfo My parents internet has been going down daily for months. They have called customer service many times and the issue still isn’t resolved. This is very poor customer service. Can this please be resolved? Thank you. @Shawhelp