Shaw outages and service status in Savona, British Columbia

Problems in the last 24 hours in Savona, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Savona, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda B (@smandaleeb) reported 2 minutes ago

  @Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 3 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  Jason Silver (@Da_Big_Dogg) reported 5 minutes ago

  @Shawhelp what’s going on with your tv today??? My PVR recording keeps crashing, I’ve restarted and did a system refresh and still it’s an issue? Live tv is freezing. What gives????

• 
  Common Sense Politics Please (@laxbird) reported 6 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 8 minutes ago

  @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?

• 
  axishairsalons.com (@axishairsalons) reported 9 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  OC_2030 (@oc_2030_vision) reported 10 minutes ago

  @Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes

• 
  🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported 12 minutes ago

  @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

• 
  CHC 16 (@CHCMike) reported 20 minutes ago

  @Shawhelp any issues in the Murrayville Langley BC area. Internet has been out for over an hour and nothing on site about outage

• 
  Young and Fly (@Freshtodef) reported 22 minutes ago

  @Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now