Shaw outages and service status in Sicamous, British Columbia

Problems in the last 24 hours in Sicamous, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sicamous, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jimmy TehFreak (@TehFreakTweets) reported 2 minutes ago

  My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?

• 
  Guy_Barnabe (@GuyBarnabe) reported 3 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 4 minutes ago

  @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.

• 
  Megan (@M_So) reported 5 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Faulty (@Line_Fault) reported 6 minutes ago

  @Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem

• 
  bc_2027 (@bc_2025_vision) reported 13 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Heldy (@HeldyCarvalho) reported 15 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  Ugabug (@MaryPChipman) reported 19 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 22 minutes ago

  @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?

• 
  Alex Deggs (@Alex_Deggs) reported 24 minutes ago

  @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important