Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 11/19/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AshleyBurr_ Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • Walchynski Walchynski (@Walchynski) reported

    @Shawhelp Do you have any information regarding the ongoing internet service disruptions in Saskatoon today? It's pretty frustrating not knowing exactly why this is happening.

  • YayPoptart Colin Pham (@YayPoptart) reported

    @fourpointsix @Shawhelp What did you do? I still don't have service?

  • Exportbc Exportz (@Exportbc) reported

    @ShawInfo Seriously your loyal dept is allowed to YELL at customer and treat them like **** !!!

  • andrealachairez Say What? (@andrealachairez) reported

    @Shawhelp my internet has been intermittent since yesterday. I already restarted the modem but it didn’t fix. Can u help me?

  • Exportbc Exportz (@Exportbc) reported

    @Shawhelp Seriously your loyal dept is allowed to YELL at customer and treat them like **** !!! @TELUSsupport I might be given you a call and coming back , I least you never yell at me !

  • zFDiNozzo [zF]Anthony DiNozzo (@zFDiNozzo) reported

    @brittlestar And everyone wonders why I am frustrated by the coming merger between @Rogers and @ShawInfo . Shaw fixes its problems without having to tweet it to millions. I don't want to be a Rogers customer. We need more competition not less!

  • TaylorAustinC Taylor Austin (@TaylorAustinC) reported

    Back to using the Free WiFi from down the road again. Thanks @ShawInfo I wish my modem didn't continue to drop Wifi signal & disconnect. Really really appreciate it, especially when I need internet for work and streaming. Super reliable service @Shawhelp. Sorry to my viewers.

  • TheErinGS Erin Schaefer (@TheErinGS) reported

    @Shawhelp We are part of the outage associated with the router issue that started yesterday. My husband is a computer programmer and went through all the strategies suggested by your techs. Still nothing.

  • Cruisefan19 John (@Cruisefan19) reported

    @shawinfo @Shawhelp #poorcustomerservice wants me to contact billing to ask for more compensation for having #nointernet for 14 days. You can't make this stuff up. What is customer service there for? . Do Better #jesse