Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 12/01/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • melhen007 Melanee G Henderson (@melhen007) reported

    @ShawInfo help

  • didiibear 𝖉𝖎 (@didiibear) reported

    ur internet ******* SUCKS @Shawhelp

  • BidenKissMyAss Deleted Ninja (@BidenKissMyAss) reported

    @Shawhelp Phone service down in Winnipeg?

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    @shawhelp, I am getting more confused about the technology available to me. On the website, I can see that the wireless boxes are available to me but when I log in and chat, they aren't. Please help.

  • RustyKnuckler Rustyknuckler (@RustyKnuckler) reported

    Hey @Shawhelp and @NHL I have the NHL package and Shaw bluecurve. I’m not at home and trying to watch on my phone right now. There should be no blackout on the Oilers v Sens game for me. Glad to see I’m getting what I pay for

  • celtic_juanjo Juan Martinez (@celtic_juanjo) reported

    @ShawInfo customer support are useless. Does @TELUS provides real solutions? #bots #Canada

  • failb8 Jake (@failb8) reported

    .. continuing business with your company. I understand things go down but I’ve been treated so negatively by support (minus @Shawhelp here on Twitter, they’re great) and have been so much given the runaround on this issue being fixed sooner than later.

  • failb8 Jake (@failb8) reported

    Showed up to confirm everything at least, but still nothing he could do. Please @ShawInfo, listen to customers, especially when they try to tell you there’s a larger issue than just me. I’ve burned through a ton of data because of this and now just really don’t feel great about..

  • CanadaEos Team Canada Eos (@CanadaEos) reported

    @ShawInfo 4th time being disappointed by rude and unhelpful CSR on Shaws chat George S80T and Alia made changes to 2 different accounts without notification, one isnt mine . My problem wasn't even related to the issue, but 1min after my conversation i'm dropping 5-6 day feb 3-9

  • husbandofsharon Moar Vinyl Less UCP (@husbandofsharon) reported

    @Shawhelp Bad channel reception in medicine hat