Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 11/15/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly_7790 Blair Kelly (@Kelly_7790) reported

    @Shawhelp Anybody home??? I spent several hours yesterday trying to resolve my Shaw issue with endless loops in self help, disconnected calls, chat windows that don't work, agents that focus more on account info than problem solving, only to get sorry, try again tomorrow. Today no response

  • Kelly_7790 Blair Kelly (@Kelly_7790) reported

    @Shawhelp What do I have to do to get some help???

  • Bruce_411 Bruce Wilton (@Bruce_411) reported

    @Shawhelp Your tech did NOT turn on the TV before he left, to double check his work...works! No @ShawDirect right after getting a new connection! DM asap; to fix your poor service (standards)

  • Olie_Van Olga Dziuban (@Olie_Van) reported

    @Shawhelp is there an outage at Langley? No Internet at 198ST & 96AVE

  • MelisaBergeson Mel Bergeson (@MelisaBergeson) reported

    @Shawhelp all services down including landline (no dial tone) in North Haven Calgary, no outage listed on website

  • Snurly Grand Moff Snurly (@Snurly) reported

    @Shawhelp That's too bad, I was ready to switch everything over to Shaw. Seems like a great deal with the internet plan.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Internet is bogus crap like always 👌 just replying so people don't make the same mistake and go with shaw like I did

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp @chickparm_ssb Shaw help acting like it actually does anything useful other then apologize for it's terrible internet 🙄

  • Catheri2020year Cathey Z. (@Catheri2020year) reported

    @Shawhelp Hi there, is there outage in Langley, BC? I can’t connect to internet right now

  • acks99 Matt (@acks99) reported

    @Shawhelp wifi dropping in and out in McKenzie Lake. Mostly down since 7am. Please help!