Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 12/25/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ProbablyCrazier Matt (@ProbablyCrazier) reported

    Gross. Try to cancel my @Shawhelp account and they force business accounts to phone in, and only avail themselves 9-5. Such wonderful customer service.

  • DrewSurgeoner Drew Surgeoner (@DrewSurgeoner) reported

    @Shawhelp Another Shaw internet outage in the Killarney area. This is becoming all too frequent, time to explore other options ?

  • catherinebarr Catherine (Cat) Barr (@catherinebarr) reported

    @wingsnation @Shawhelp @ShawInfo Agreed. Completely untrained on the equipment. Know nothing about which modem works with the tv etc. And yes, why are they all in Belize? One girl said she was in Edmonton then admitted she was really in the Caribbean. #fail

  • kirbytran kidt (@kirbytran) reported

    @Shawhelp is there a tv/internet outage in Nolan Hill Calgary?

  • Tortacular R y a n (@Tortacular) reported

    @Shawhelp my internet in Saskatoon had gone down multiple times this morning. No outage listed. Any idea why this would be the case?

  • kaclk Kayle Clark (@kaclk) reported

    Love it when @ShawInfo calls and tries to sell me a new tv package that’s $30 more a month with less channels. Customer service is dead.

  • DawghausX3 Jess (@DawghausX3) reported

    @Shawhelp I'm not in the Killarney neighborhood, is the outage more widespread than that?

  • marcus_ano Mark Cassano (@marcus_ano) reported

    25 years with @Rogers, good bye. I hope to never deal with you again - of course, that's unlikely as I am a happy @Shawinfo customer. Please don't ruin their excellent customer service.

  • danelmer_p Dan P. (@danelmer_p) reported

    Wifi for our home suddenly stopped working two days ago. we reached over to support and they are sending a guy over on saturday to troubleshoot. But I just discovered that if my device is within 1 meter of our modem it connects? Any ideas @Shawhelp?

  • catherinebarr Catherine (Cat) Barr (@catherinebarr) reported

    @tony_simon @Shawhelp @ShawInfo It’s the ‘retention’ people who I’m deadline with. Suddenly they’re all in Belize?!? Wtf