Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 09/17/2025 23:35

September 17: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JeremyBibaud Jeremy Bibaud (@JeremyBibaud) reported

    @Shawhelp Hello! Is there an outage in the Oliver area in Edmonton?

  • Benjamin_Chapel Benjamin James Chapel (@Benjamin_Chapel) reported

    @mike_yung @doctordreamd @Shawhelp A couple months ago, Shaw had tons of audio glitches on both of our machines - neighbors above had no issues

  • stephanilaing Stephani (@stephanilaing) reported

    @Shawhelp Our internet is spotty and frequently goes down for brief periods, few days ago our cable was out, now I can't access on demand "network connectivity issues." Why is our huge bill never prorated for when we can't access the services we're paying for?

  • ErinWaite42 Erin Waite (@ErinWaite42) reported

    @Shawhelp Hello! Outage in Capitol Hill area in #yyc?

  • br0k3nhalos moon cake candy flipping (@br0k3nhalos) reported

    @Shawhelp Did Shaw just abandon the mobile app for iOS since Shaw has refused to fix the app to work on iOS 14?

  • sleepy_jamie sleepy jamie (@sleepy_jamie) reported

    @ShawInfo your internet is garbage

  • sunnyni31 Sunny (@sunnyni31) reported

    @Shawhelp Internet is down for three days, is it even reasonable?? Just send me a technician, none of your agents is helping.

  • MsC77615457 Ms. C (@MsC77615457) reported

    @Shawhelp When doesn't SHAW have issues?

  • mike_yung Mikey McDontTouchYourFace (@mike_yung) reported

    @doctordreamd @Shawhelp not down here - sigh

  • failb8 Jake (@failb8) reported

    Wake up to my @ShawInfo internet being down, others in my building reporting the same thing, get forced to wait 24+ hours for a technician to “come and possibly resolve issue”. Real great, but you’ll send me letters and emails if I’m even an hour late with paying my bill. 🙄