Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 01/12/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RickKen18588185 Rick Kennedy (@RickKen18588185) reported

    @Shawhelp Any updates on the Surrey outage? We are a business that relies on Shaw for phones and our POS.

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Schtaunkhauser @Shawhelp The outage forced my wife to have to go office. She is extremely unhappy

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have update on the Surrey outage? It has been 18 hours

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp Various channels are experiencing audio and video interruptions right now. Is this a known issue with Shaw or the broadcasters?

  • idunno_guesswho Katie S (@idunno_guesswho) reported

    @Shawhelp fort sask trunk down ahead of schedule?

  • cdwilyman cdw (@cdwilyman) reported

    @Shawhelp ..both our internet and tv went down approximately 10 mins ago..are you aware of this outage??

  • _OxyhackTTV OxyhackTTV (@_OxyhackTTV) reported

    @Shawhelp Any update on the outage in surrey BC? Last live update was at 9:50am

  • 610Mike 1 Tall Cop (@610Mike) reported

    @Shawhelp We where waiting on the computer as well as a phone call for over three hours. We are currently back on with a rep but 3 hours? A complete joke and very disappointing. There is no excuse for this poor customer service.

  • wtzns Nick (@wtzns) reported

    @Shawhelp I need Shaw 300 or something other than MTS, it’s garbage

  • dave_daves dave (@dave_daves) reported

    @Shawhelp Hi Lance, the phishing kit pretending to be your myShaw login is not (yet) deployed on the above domain. There you can find the zip file.