Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 11/17/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Kitsilano65 Christine March (@Kitsilano65) reported

    Hey @ShawInfo I’ve been on hold w customer support too long. When did you decide I should receive email bills? I prefer paper bc they don’t get lost in my email inbox. I now am 2 days late for my payment. Please assure me I won’t get dinged with a late payment fee.

  • melaniemwong Melanie M. Wong 黃敏惠 (@melaniemwong) reported

    @Shawhelp my Internet is down in North Vancouver. Any idea what the issue is? I am waiting for technical support (phone).

  • shaolinmonks4 shaolin_monks (@shaolinmonks4) reported

    @Shawhelp Seems to be back now. Lots of issues last 24 hours. Have had to power cycle the modem 3x.

  • purplerosebud2 Caryle (@purplerosebud2) reported

    @ShawInfo I am a loyal Shaw customer, but hearing that you are selling out to Rogers makes me rethink my loyalty. I was even going to look into signing up with you cell phone plan. I will be looking for another cable, internet and phone provider and staying with my cell provider

  • JimFitzBest Jim (@JimFitzBest) reported

    Apparently Rogers is buying @ShawInfo which basically means it’s time to cancel Shaw

  • iamxcix TJP (@iamxcix) reported

    @ShawInfo FFS Shaw! I just LEFT Rogers because of their ****** and overpriced services! You guys are The Worst.

  • edshuster Ed (@edshuster) reported

    @Shawhelp hi, west end of Edmonton. No tv, net or phones. Are you experiencing technical issues presently??

  • OneAcmeMan phenology expert (@OneAcmeMan) reported

    Maybe Rogers buying Shaw means @Shawinfo tech support won't suck hippo-sized *** anymore jk it'll be even worse

  • corvall_ CORVALl_ (@corvall_) reported

    @Shawhelp This sucks. Hopefully I have some time to move to drop my Shaw / Rogers services. Sad day.

  • jonnypage Jon Page (@jonnypage) reported

    @Shawhelp is there a outage in the Hamptons in Edmonton? My modem went offline and is sitting at a flashing down link connection