Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 01/23/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • likiud Terry Yee (@likiud) reported

    @Shawhelp when can Langley get their service back? This is really costing me $$$ as I work from home and had to use my phone data. It's been 30+ hours already. I hope we get some compensation.

  • jasonba97917738 jasonbateman (@jasonba97917738) reported

    @Shawhelp @apeindrapes Do you guys even think when you respond on here ? It’s great to know other people have internet. It really is. We are asking for ourselves. Why ******** would I care that your other customers have internet right now ?

  • closetag Closetag (@closetag) reported

    @Shawhelp Just went past fire site and there were ZERO Shaw vehicles visible. The “following few hours” are passing by here without service. Realize you’re just passing on what you’re told but are you starting to wonder if what Shaw Comms management is telling you is a bunch of nonsense?

  • bradaball ReadyforGreen (@bradaball) reported

    @MrHackersHouse @Shawhelp Totally unacceptable for a technology company to have such poor infrastructure, planning and apparently no redundancy. Blaming BC Hydro for the outage...30 hours of no connectivity! @shaw

  • likiud Terry Yee (@likiud) reported

    @Shawhelp I've been checking the page all day today and yesterday and have been super patient. This is worst than the Rogers outage.

  • GrantGaumont Grant Gaumont (@GrantGaumont) reported

    3 day wait to get a tech when my Shaw internet goes down? Cool. Cool cool cool. @Shawhelp

  • TDogg83 Trevor (@TDogg83) reported

    @Shawhelp @PatrickSelby3 @shawhelp why should we have to request a service credit? We have been without connection for 31 hours now. We should expect to see it on our billing statement to reflect the outage

  • AnitaDadeh Anita Dadeh (@AnitaDadeh) reported

    @Shawhelp Maybe get your **** in order. Because there's no reason for my internet to only work 30 minutes a day

  • Toony24_ Toony (@Toony24_) reported

    @Shawhelp I’m going to agree that statement is false. Nobody I know including my self that has been affected by this outage has service back yet

  • sara_audreyyy sara tamagotchi (@sara_audreyyy) reported

    @Shawhelp just got service back at 82/207A