Shaw Outage Report in Smiths Falls, Lanark County, Ontario

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham Maclagan (@GMaclagan) reported 4 minutes ago

  @Shawhelp Any issues in the Campbellton area of Campbell River? No internet here. Tried all the tricks.

• 
  Benjamin (@BenjaminJudson1) reported 9 minutes ago

  I've spoken to 3 @Shawhelp agents for issues I've had with my Blue Curve Gateway/Internet/TV and despite being very polite I've wasted hours and had the agents give up and end the connection with me. How do I get a hold of a talented tier 2+ technical support or manager?

• 
  Dave Nicholson 🇨🇦🖖☕🐱 (@AxeMoose) reported 10 minutes ago

  @Shawhelp I contacted you the other day saying my Shaw 600 was only going 200. Well seems fast (dot) com is the issue. I've tried 3 other speed tests and they all have me between 610 and 630 on multiple tests. Interesting.

• 
  Names172 (@Names172_) reported 11 minutes ago

  @Shawhelp Why is the internet so slow in lethbridge AB during the past week?

• 
  Jeff Thorlacius (@jthor099) reported 13 minutes ago

  Hey @Shawhelp, I can't get the @Netflix app to work on my #BluecurveTV. It says entering 3rd party app but doesn't connect. Worked fine last night. Suggestions for a fix?

• 
  Heather Massel (@HeatherMassel) reported 13 minutes ago

  @Shawhelp internet hasn’t been working properly since 11:30 and now it’s not working at all. I’ve done two hard boots on my router. Are you having issues in Sherwood Park?

• 
  Craig Rushforth (@crushforth) reported 17 minutes ago

  @Shawhelp could you please investigate an outage in Airdrie, Alberta. Several people on our street just lost internet. Not the first time this has happened at this time on a Sunday

• 
  𝕿𝖍𝖔𝖒𝖆𝖘·王 🍁 (@iChinadian) reported 18 minutes ago

  @ColleenDFitz @ShawInfo @Shawhelp No worries. I did my own installation and it was a cinch. Removing 100' of coaxial cable was the tough part. I did spend about 20 minutes on the phone with a CSR about channels that I was not supposed to be getting, but I usually use Twitter DM's with them. Ask if you need help.

• 
  Simon (@SighmanCanada) reported 20 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Danny Holloway (@FitSince96) reported 21 minutes ago

  @Shawhelp Day #10 NO Internet or TV. St. Albert, Alberta. I’m confused why this is not fixed. I have been told you are working on it, yet no solution. Unacceptable!! I don’t want to DM anyone, already have numerous times.