Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 01/13/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • smoliak101 M.Smoliak101 (@smoliak101) reported

    @Shawhelp @ShawInfo it’s been 21 hours I have been waiting for a call back day 6 no wifi but you continue to send me information on purchasing more services from you. How is this ethical and do you even care I have been waiting and trying to get a hold of someone to help

  • benaebi Benaebi DorguAkhigbe (@benaebi) reported

    @Shawhelp I have internet issue, already sent a DM. Urgently need issues resolved. Thx

  • tr89 Tessa Rowland (@tr89) reported

    @Shawhelp is there an internet service outage in Downtown Vancouver? Your page isn’t showing any outages, but having issues connecting.

  • Oxide08_TTV Oxide08 (@Oxide08_TTV) reported

    @Shawhelp Its not my issues within the house. Its issues with everything outside. The probably 40+times I've had someone here to look at it and replace things they all ended up telling me its not my equipment.

  • HawtingSarah sarahjhawting (@HawtingSarah) reported

    @Oxide08_TTV @Shawhelp Oh boy again? SHAW FIX YOUR ****. This has been an ongoing issue for years.

  • milesyyc K Miles (@milesyyc) reported

    @Shawhelp internet has been down almost 2 hours in DT Calgary. What appears to be the issue and do you have ETA on resolution?

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • dann232 Dan (@dann232) reported

    @KrBear @Shawhelp Also have an outage in Hidden Valley. Chat said there is an unreported outage.

  • gettingthereqk Gordon Kamitomo (@gettingthereqk) reported

    @Shawhelp are you showing an outage in Huntington Hills? Lost my interned connection - seem to lose it every time it gets warm like this. Thx

  • curious_autumn brook (@curious_autumn) reported

    @Shawhelp Hello, is there an outage happening in V3S 4C3, Surrey, BC right now? If so, when's the expected fix?