Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 11/21/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cpmurray_murray Colleen Murray (@cpmurray_murray) reported

    @Shawhelp Lovely, third day in a row faulty internet. I phone their help line and get no help. Terrible service. Tell me again why I’m with Shaw?

  • RiderMommy Michelle (@RiderMommy) reported

    Dear @Shawhelp #Please #Help I’ve been trying all day to have a customer service rep contact me. I used the SMS I’ve called and I’ve been disconnected. Will someone please contact me! 🙏🏼

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shawhelp what's going on with your blue curve tv? It keeps freezing and infreezing. Doesn't look like it's a channel issue.

  • ShehasMBC She (@ShehasMBC) reported

    @Shawhelp Is internet service down in Lynn Valley, North Van?

  • rzaleschuk Roseanne (@rzaleschuk) reported

    @Shawhelp I am having issues with my Gateway system, wireless box, sound cuts out and my recordings are giving error codes. No issues with wired box though…any suggestions?

  • racing_flamingo db (@racing_flamingo) reported

    @Shawhelp two levels of service desk interactions and 45 minutes of being told to reset the modem I'm told it's a service outage in my neighborhood, and still nothing on your website. Looking forward #Telus in my neighborhood, and I never thought I'd say that.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

  • RealCanadabear Aj (@RealCanadabear) reported

    Returning unwanted gear back to @Shawhelp @ShawInfo via their method? Even after they receive the items before the 10-day limit they will have a collection agency send you a letter saying you owe them money. Why? because you didn't contact them with the Tracking number! #wtf

  • htrob someguynamedrob (@htrob) reported

    @Shawhelp ok here's the deal. It's been a long two months. I'm as tired of INC1117972 probably about as much as you are of me asking about it. All I ask is the issues stop for today. Oilers game 7 hasn't happened on 32 years and I'd rather not miss it because my WiFi died.

  • braindeadriotg1 braindeadriotgames (@braindeadriotg1) reported

    @ShawInfo @TreeCanada I hate your **** company