Shaw outages and service status in Smiths Falls, Ontario

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@GoBills2112) reported 6 minutes ago

  @Shawhelp I already called in! As I said, I’ve been on hold for a long time and finally got through. Someone is coming to fix tomorrow evening but it’s not quick enough. Please send help faster. I was told it’s an isolated incident so there should be resources to send techs faster!

• 
  Jasmine Kaur G (@jgarcha) reported 8 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 8 minutes ago

  @Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.

• 
  Guzzzi (@__guzzzzi) reported 8 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

• 
  Rick Alsop (@RickAlsop) reported 9 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  Alex Deggs (@Alex_Deggs) reported 9 minutes ago

  @Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap

• 
  Release the files (@BlackBlazeE) reported 13 minutes ago

  No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.

• 
  Release the files (@BlackBlazeE) reported 13 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Guy_Barnabe (@GuyBarnabe) reported 16 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Ravi Poojara (@RaviPoojara_rp) reported 18 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the