Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 02/10/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp ok seriously wtf, I had several shows scheduled to record and now two of them are not recorded and they were bumped to either today or tomorrow and they aren't showing up on the list of future recordings but when I search the show it shows the new time

  • natebhorn Nate Horn (@natebhorn) reported

    @TELUSsupport @TELUS possibly the worst service and support ever. Wifi down all morning, have had technicians come multiple times in the past to fix and still no fix. Stuck on hold for hours w/ support and missed multiple important work meetings. Cant wait to switch to @ShawInfo

  • leftwinger9 DW (@leftwinger9) reported

    @ShawInfo Very disappointed in the inability of your customer service team to help me remain a customer. Apparently 25 years of loyalty is worth much. #sorrycanthelpyou

  • Noosiekins Vanessa (@Noosiekins) reported

    So apparently the wireless Blue Curve doesn't work in someone's... I've had this for a couple years now..and these issues started September 1st! @Shawhelp @ShawInfo #shawissues

  • AshfordMurray1 Ashford Murray (@AshfordMurray1) reported

    @Shawhelp @rwittstock Shaw has terrible customer service. I switched my internet and tv to Telus. Way better…

  • mahovlich_m The King of Thistledown (@mahovlich_m) reported

    @shawhelp cable and internet not working in Medicine Hat south east hill

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp Figured out a solution without your help

  • ClaireCentre Claire Kennedy (@ClaireCentre) reported

    @ShawInfo left Canada but called twice before hand about returning equipment. Rep said they were mailing return labels to me but never arrived before leaving. Now I’m charged $50. This is not acceptable

  • JayIsPainting JayIsPainting (@JayIsPainting) reported

    Hey @Shawhelp any reported internet issues in Edmonton Millwoods? Connection has been poor all morning & just lost it entirely. Have rebooted to no avail.

  • paul_48n Paul of Waratah 2298 ...now over Big Pond 48N/123W (@paul_48n) reported

    Seems Canucks broadcast on @sportsnetmurph is down... not an assurings start? Is a Blue Curve thing? @Shawhelp