Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 11/12/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidGrant DavidGrant (@DavidGrant) reported

    @Shawhelp my account number is 014-1386-2102 and my internet connection died at about 10:40am or before. Is this related to the existing issue? I don't have pods.

  • MySimplifyCoach MySimplifyCoach (@MySimplifyCoach) reported

    @Shawhelp What's going on with the pods(offline) and BlueCurve app (can't sign in) in YYC? It takes forever (50 min now) to connect via chat or phone to support

  • SpencerStranks Spencer Stranks (@SpencerStranks) reported

    @Shawhelp is there any update on the wifi pod issue?

  • httpkiastar sugabee♛ (@httpkiastar) reported

    @ShawInfo im getting really tired of the wifi cutting out around 1-2 am EVERY. SINGLE. NIGHT. Im only able to fall asleep with youtube on and this makes that impossible. Also, because of this issue my grandmother’s cellphone data was used up even when she was at home

  • kyler_ab KB (@kyler_ab) reported

    @Shawhelp Been tryna play games and my pings been jumping up lowest I can get stable is 80, fr gotta fix the internet on the west side of the city, specifically by the Grange and Lewis area

  • OGBluenoserGal BluenoserGal (@OGBluenoserGal) reported

    @Shawhelp @JWaltersFemale Any timeline for a fix? I wfh and my work PC doesn't have wireless, I plug directly in. This is making life very difficult today.

  • DiscoS80 Stu Snowdon (@DiscoS80) reported

    @ShawInfo good afternoon. just wondering if you have any suggestions for me. We have been having issues with our internet cutting out more frequently and it’s starting to get frustrating. We do the whole unplug the coaxial and the modem and it usually starts to work again. Tips?

  • Bo_44 Bo_44 (@Bo_44) reported

    @Shawhelp I'm aware ... lived here a long time ... the problem is inconsistent service, lack of respect for customers time. I have spent hours... on the phone having techs blame everything but the service... I really just need it to work.

  • jaxonpoh24 Jacynthe Poh (@jaxonpoh24) reported

    @OGBluenoserGal @Shawhelp @JWaltersFemale Damn. Same here :/

  • NuKiew N March (@NuKiew) reported

    @Shawhelp Are you having service problems in East Edmonton. My internet has been going out numerous times each day. I have been unplugging my router a few times each day