Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 11/29/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Prancing_18 Soham Santra (@Prancing_18) reported

    @ShawInfo @GamingStadiumCS Just shut down ffs

  • LilMoserGaming Stinky Man (@LilMoserGaming) reported

    @Shawhelp Your wifi is hot garbage

  • MarkPavelich Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    If I wanted to live in #Cuba with 6 hour outages I would. I don’t @Shawhelp #Brutal the Worst!

  • sj883 Sonia J (@sj883) reported

    @Shawhelp trying to renew my plan but when I call it says customer service is closed until noon? Is that true?

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp so what is going on with your services? Seems lots of people are having struggles with slow internet. It has almost been a month and a new modem and still nothing. Had a service tech come and then 2 days later internet is doing the same thing. Now it's been almost

  • malakajoe malakajoe (@malakajoe) reported

    @Shawhelp Even asked to speak to a manager and@was told there was t anyone available. Seriously?? What’s tech support have to do with giving me my channels where i was told it would be included and now Shaw wants an extra $7/mth? And I mentioned the My Shaw not working to support.

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp The support team just wastes your time for 2 hours then books a service tech that's a week out. Funny how everyone all around gets the exact same service call timelines. Now the my Shaw app will not work and the chat feature seems to be having problems as well.

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    After two hours of incompetent service with your Customer service representatives I am now told that there are no other avenues for resolution to my problem @Shawhelp any suggestions?

  • malakajoe malakajoe (@malakajoe) reported

    @Shawhelp Signed up with Shaw and was not given the package requested. Then can’t log into my Shaw for a week now to activate Disney plus and one cable box doesn’t work. Customer service has been no help and even said I would stay (after I requested a cancelation) if they would correct.

  • Darcy_Lussier Darcy_Lussier (@Darcy_Lussier) reported

    @Shawhelp Is there a known issue/fix with the Blu Curve set top boxes where shows will show as recorded but will only playback the first few minutes and then freeze? This is happening a bit too often with our device.