Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 12/16/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ShallowSharon Sharon (@ShallowSharon) reported

    @Shawhelp It’s not working either. Pls dm me a phone number to connect with a human being to help resolve this issue that has been ongoing for days. Thank you

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is terrible

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Wow horrible internet that cuts out all the time, thanks Shaw!

  • stupidoilers Kevin Feterik (@stupidoilers) reported

    Hey @ShawInfo, you left my elderly parents stranded with no phone or internet for 2 weeks forcing them to switch to @TELUS. There was an error porting their number and you now want to charge them $100+ so they can get their 40+ year old phone number back??? Can you fix this?

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw help is pretty much just people reading off a script and writing cringey morning/night messages.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw's still terrible

  • ancho214 Ancho (@ancho214) reported

    @Shawhelp is there any outage in Richmond? Tv channels were laying and now the box went off to boot.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Looks like another “internet is probably going to be down or incredibly slow all day” kind of day with SHAW

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is terrible and rips off Canadians

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp Day 3: still no ETA “I am seeing here that the outage is still ongoing in your area unfortunately. We are sorry about this issue. No ETA is available yet”