Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 11/25/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • IBeMe17 Me (@IBeMe17) reported

    @Shawhelp I need help cause my cable is out again!

  • wendork wendy (@wendork) reported

    @Shawhelp hi there, my office currently has no internet. wondering why that is or if there is an outage in the commercial-broadway area?

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp Hope you guys compensate our bills for this. Hope you decide to improve your infrastructure. One line goes down we all go down. Done with Shaw idc what kind of storm hit us. I also hope you sent more ppl out. There is 1 guy for shaw in Hope. I bet you didn't.

  • joe_prud Joe Prud-Homme (@joe_prud) reported

    @Shawhelp what's going on with services in SE Calgary? Been down all afternoon and evening now

  • Dascarymonsta jake verrecchia (@Dascarymonsta) reported

    @Shawhelp Still nothing for the hope bc outage since the 14th. Are they even working on it?

  • ChristineETC Christine (@ChristineETC) reported

    @Shawhelp Hi there, I guess there is an issue accessing online accounts?

  • FreddyKreugs Freddy Kreuger (@FreddyKreugs) reported

    @Vhexxed @Shawhelp Im having trouble with my internet too and it's the first time it happened as well. What's your modem look like? Did the usual light changed color or no light at all?

  • Yeetin_Boomer Yeetin Boomer Actual (@Yeetin_Boomer) reported

    @ShawInfo wireless. You have it. But they couldn't do anything because I have an outstanding balance I have paid. They then say they cannot see or access home service info, including billing?

  • sk2bc67 Randy Forbes (@sk2bc67) reported

    @Shawhelp hey guys. I am on holidays in Mexico and yesterday my email went down. Doesn’t seem to like the password I have tried…but I am pretty sure it is the one I use?

  • Noosiekins Vanessa (@Noosiekins) reported

    @fotogtom @ShawInfo Tech support is always useless... I knowhwo to cycle through their steps only to spend hours on the phone or online chat with them for them to tell me they have logged it.