Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 11/25/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DianeMariePosts Diane Marie 🇺🇦 (@DianeMariePosts) reported

    @Shawhelp You know what the problem is. There’s a whole thread of comments. Just do something about it.

  • MifiP One Blerg Typo (@MifiP) reported

    Hey @Shawhelp what’s the problem? Service outage #yeg

  • kevinlovestech Кевін (Kevin Lloyd) 🇨🇦 (@kevinlovestech) reported

    Just called Shaw Mobile on Mom's behalf about an issue. "I can't talk you to you about her account. You're not authorized." "Yes I am. That's exactly what we did the last time I called." "It's not here, I don't see it. You'll have to do it again." Grr. @Shawhelp

  • AndorianIP AndorianIP(AiP)🐍 (@AndorianIP) reported

    @GlobalTV @GlobalTV_PR @Shawhelp wow what's up with the reception tonight? First the Global/CBS is interrupted for like 10 minutes of FBI by some stupid informercial and then on the actual Global channel it's no sound? lame.

  • FunkyFrancois Francois (@FunkyFrancois) reported

    @M_S_Fricker @ShawInfo Calm down pal.

  • dreaskm Drea (@dreaskm) reported

    @Shawhelp The number for small bus tech support is disconnected/not in service now but I can’t find another online, can you give me one to call so I can speak to someone? Thx.

  • GBoulangerie Gigi's Boulangerie (@GBoulangerie) reported

    @ShawInfo is the internet down in Summerland area?

  • stRoseBakery1 stRoseBakery (@stRoseBakery1) reported

    @Shawhelp Do you offer discounts if TV is down? Literally the only reason I pay for cable is Flames games. My tv has been down past 45 mins and missing the game. So paying $90 a month and still not getting the only thing i wanna watch?

  • jackandhishat Matt N (@jackandhishat) reported

    Amazingly disappointed with @ShawInfo who, apparently, seem to think it's fine to screw with @TekSavvyNetwork and their customers by demanding a laundry list of diagnostic tests to check a fault, despite the fact the fault was previously checked and never resolved.

  • asbinvancity BO$$ LADY 🇺🇦 (@asbinvancity) reported

    Hey @Shawhelp rude *** employees at Metrotown store not willing to accommodate my request for in-depth explanation of rates etc on phone, nor accommodate my request to move quieter area so I can hear properly #shaw