Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 01/18/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonDauphinee Jason Dauphinee (@JasonDauphinee) reported

    @Shawhelp I’m experiencing an outage in my area. Annie street off Saanich road

  • miraoberman Mira Oberman (@miraoberman) reported

    I asked @Shawhelp if there was an option for service that didn't include up to $480 in early cancellation fees. Mentioning that my grandmother is 95. None were presented. Apparently they'd be so expensive its not even worth looking it up.

  • 13BillieJo Billie-Jo (@13BillieJo) reported

    @Shawhelp Is there a problem with the internet in Winnipeg Windsor park?

  • amroy1969 A (@amroy1969) reported

    @Shawhelp I heard thru condo board that there is an expected outage due to a shaw box moving apr 12 in Staddock Villas area. How long is impact? Start? Stop? Some of us have to work and depend on internet.

  • MattCundill MattCundill | Voiceovers, Podcasting (@MattCundill) reported

    Hi @Shawhelp ... tried to register for multiple accounts this week and confirmation emails never came through. Why is that? No it didn't go to spam. Can you make this stop?

  • v__pat V Pat (@v__pat) reported

    @Shawhelp Why are you refusing to send someone to come fix my internet? Claiming the tech called in sick is BS. I've had not internet for 3 days @ShawTVWinnipeg

  • CDAinsworth Chris Ainsworth (@CDAinsworth) reported

    I've had more dropped calls and poor/no reception with Bell in the last year than all my years with them. We got our daughter on with @ShawInfo (Shaw mobile) for a fraction of the cost and she often has better reception than me.

  • DevonJHall Loud Mouth Brown Girl (@DevonJHall) reported

    lmao so now it says "no signal", I have no idea how to fix this so Im calling @Shawhelp

  • CDNHockeyNut Mike Telford (@CDNHockeyNut) reported

    @Sliv21 @TELUS @ShawInfo Have had Telus for years, have yet to have any issues.

  • JamesKello James Kellough (@JamesKello) reported

    @Shawhelp When I moved to Shaw, against my request, the tech installed all wireless set tops rather then connecting the existing cat5 runs. Your wireless service can't handle my work from home needs now, I need these connections hardwired. Not a difficult request.