Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 03/20/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GMcCorrister GM #23 (@GMcCorrister) reported from Winnipeg, Manitoba

    Hey @Shawhelp Trying To My Bill Hear You Guys Should Have Shaw Stores All Over Winnipeg Instead Of @CFPoloPark So Damn Far To Travel Around This Crazy Weather Especially When Roads Are Bad & Slippery When Its Snowing Hard

  • GaiaResearchMB Gaia Consulting Ltd. (@GaiaResearchMB) reported from Winnipeg, Manitoba

    @Bell_MTS - for the last year we have been able to use @Netflix_CA even though we have @shawhelp Internet. All of a sudden that channel says we have to subscribe to your Internet. We switched from yours because it's awful!

  • big_gare Gary Dunham 🌱 (@big_gare) reported from Powell River, British Columbia

    @YouTravel @Shawhelp Same here Ursula. We’ve had terrible service from Shaw. Switching to a different provider as soon as humanly possible. 😠

  • dkrywulak19 Dwayne Krywulak (@dkrywulak19) reported from Calgary, Alberta

    @Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS

  • gqkeroppi Horace (@gqkeroppi) reported from Edmonton, Alberta

    @Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient

  • sweetsbymelissa Melissa Lam (@sweetsbymelissa) reported from Calgary, Alberta

    @shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible

  • rempelMasters Chris Rempel (@rempelMasters) reported from Saskatoon, Saskatchewan

    @Shawhelp I seem to be having trouble with internet speeds. I sent a DM, but now realized it was in response to a previous DM request and - as such - may get overlooked as a previously closed issue. I'm posting here, just in case that happens.

  • kiwi_v8 joel burns (@kiwi_v8) reported from Campbell River, British Columbia

    @Shawhelp Help, we have no Shaw services in Willow point in Campbell River! 😕

  • RyanV86 Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, Alberta

    So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

  • gliverpool9966 The G.F. Liverpool™© (@gliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp It looks like it been resolved “For Now” are we still in “Outage Territory.” Just got back television, telephone and internet.