Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 01/16/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • notabot87654321 Charlie Hustle 🇨🇦 (@notabot87654321) reported

    @ShawInfo when/ are we going to get access to Disney’s streaming service on Shaw?

  • BookemDan_o Daniel Getz (@BookemDan_o) reported

    @Shawhelp I’m so sick of Shaw outages. So frequent. Zero customer service urgency.

  • Clippernolan Rob Jones (@Clippernolan) reported

    @garryself @Shawhelp Don't know what that means. Oddly, the service seems to be back, but I don't know why that is or what happened to interrupt it, and I'm uncomfortable telling someone on a chat how much I pay in internet every month just so they can answer a question of mine.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp See the real problem with Shaw is it underdelivers on everything yet still decides to overcharge Canadians. 80mbs isn't even a fast connection (btw I have never seen speeds remotely that close even when hooked up via ethernet) yet Canadians have some of the-

  • jdemo67 John deMercado (@jdemo67) reported

    @Shawhelp I am having an on going issue with audio and video glitches on recordings.

  • rok4d Wes Glassford (@rok4d) reported

    @Shawhelp Is there an outage in Beaumont? Restarted router. Still no internet.

  • ccivanessa nessaknox (@ccivanessa) reported

    @Shawhelp Direct message how ? Your chat is down ?

  • TheCrystalZebra Crystal Sapergia (@TheCrystalZebra) reported

    @Shawhelp @ShawInfo Why is there a phone number attached to my elderly fathers account that doesn't belong to us? The agent told us they can't help us cause we don't know the number. 🙄 He just wants to pay his bill that didn't arrive in the mail

  • andysactionpix AJ Chaldez 🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@andysactionpix) reported

    @Shawhelp @Sportsnet Ok, who’s connection or feed is causing all of the glitches to the Oiler broadcast currently?? Seriously??? Timing is everything you guys!! Get your **** together already!!!

  • andysactionpix AJ Chaldez 🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@andysactionpix) reported

    @Shawhelp No, it was working just fine throughout the entire game previously. Just started cutting out during the pregame. I even had one of your guys out last week to “fix” a slower than normal download speed. Apparently it did nothing. Telus fibre optic is looking better and better.