Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 01/28/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

  • Creamofduck CreamyGoodness (@Creamofduck) reported

    @Shawhelp is the internet in salmon arm being impacted by the fire , our net has been awful today

  • feresignum Sidney Just (@feresignum) reported

    @Shawhelp @TELUSsupport are you going to send me plastic trash in the mail? If not, I’d be happy to be your customer and ditch Shaw over this. I’ll pay the early exit fee, you give me internet and don’t send me garbage. Deal?

  • Lowgrin Lowgrin (@Lowgrin) reported

    @Shawhelp We've lost internet on two sperate lines in the Barlo area. It's been up and down for the past three days.

  • emilynjay emily 🥑 (@emilynjay) reported

    honestly, @Shawhelp sucks. I’ve legit been waiting all day for them to finally fix my wifi after 2 weeks of no wifi and they still aren’t here 🙄

  • heartembrace l.k.w (@heartembrace) reported

    We are a relatively new customer to Shaw. @Shawhelp once or twice a week we lose our internet tv connection. We never had these problems with @TELUS What is up with the constant loss of connection? And you drop signals too (separate issue).

  • mrslprime mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • ElvisMbaegbu ceekay_official (@ElvisMbaegbu) reported

    @sarahmortonvan @Shawhelp I recommend you contact a professional for help,I had similar problem with my account few weeks ago and I tried reaching out to customer support but no positive response, Cognic_apex on Instagram got it all fixed,I recommend you message him.

  • JaysusMurphy Terry Robinson (@JaysusMurphy) reported

    @Shawhelp Just got "personalized" mail from you addressed to a number. Nice to know this is how you see people. Also an obvious to skirt the law against sending junk mail. Your paper mail will go into the recycling. Nice way to treat the environment. Immoral. Albertan.

  • averbrug Stacy V (@averbrug) reported

    @Shawhelp The internet is still down in my area in Calgary. When will it be back up?