Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 10/22/2025 04:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Shirebikes Edward Davies (@Shirebikes) reported

    @Shawhelp why wont you answer the phone. This is the second time in the space of a week ive had issues. theres no point in a support line i have to tie the phone up with for an hour on hold.

  • JMKilgour Jay Kilgour (@JMKilgour) reported

    @seanybabes We generally have a full house Sundays for football. Definitely worth it if we knew we'd be open, or if we would get a refund for a **** down but @Shawhelp doesn't offer refunds on Sunday ticket in the case of a covid closure.

  • KatrinaShade2 Katrina Shade (@KatrinaShade2) reported

    Really @ShawInfo call Center is in Belize!! What’s wrong with providing employment to Canadians. Worst customer service ever #shawinfo #shawcommunications

  • powersalesedm Gordon Lloyd (@powersalesedm) reported

    @Shawhelp is there an outage in Leduc AB? Our internet just dropped out.

  • Roni_JDM Rhonda Inkster (@Roni_JDM) reported

    @Shawhelp We've lost our internet. Tried resetting, unplugging, all that good stuff ... is there an issue somewhere? 6am with nothing to do ...

  • HersheyBarzXo Haersh 👑🦋 (@HersheyBarzXo) reported

    @Shawhelp hi, do you guys have good home wifi or phone services? Because I am so sick and tired of my @TELUSsupport internet not working and I’d really like to leave them 🙃

  • c_babii • Carla Luna . . . 🌙 *•° (@c_babii) reported

    Dear @Shawhelp I'd like to say "its not you, its me" but it really is you.... I need to move on from your horrible service.

  • Larissa86962439 Larissa (@Larissa86962439) reported

    @Shawhelp Is there still a problem in lloydminster? Internest STILL isn't working

  • dollyface12345 dolly (@dollyface12345) reported from Winnipeg, Manitoba

    @Bell_MTS @Bell_MTSHelps … the 8-12 app’t showed up .. late.. tells me i need a new line. MTS chat says this will happen before Nov 2?? So now no cable, internet, etc at all until then.. hello @ShawInfo.. wondering u provide service with less than a 9+ week window?

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp Yes. Tried it this afternoon. Moved a Gateway Portal to a room that has never had a TV in it before. Box wouldn't work - support said there was $50/per each room/coax cable not activated. Mind blowing. Does the room need to have equip in it to have techs activate the outlet?