Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 03/03/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Mandaloo85 Mandy (@Mandaloo85) reported

    @Shawhelp hello! boxes are all freezing/going pixelated. Can someone advise if there are issues in my area? I have sent a DM with my address. Thanks!

  • kenrolston Ken Rolston (@kenrolston) reported

    @Shawhelp TV service is down in Penticton BC

  • LoudMthBrownGrl Loud Mouth Brown Girl (@LoudMthBrownGrl) reported

    @k3yj @Shawhelp it's the shaw signal but rather than actually fix it they just tell us to reboot the box. Very annoying.

  • MTBRiderSS I am The Fringe MTBRider (@MTBRiderSS) reported

    @Shawhelp fix your stupid android app. Useless piece of 💩

  • brett_c_b brett b (@brett_c_b) reported

    @Shawhelp any suggestions specifically for a PS5 to get it to work or do I have to go back to awful Telus TV to get their better internet service?

  • riula Romeo Iula (@riula) reported

    @Shawhelp I called regarding an internet issue. It was determined that there is noise on the line, and a technician would need to be sent out. I was told I would receive a call when your ability to schedule a technician was restored. It’s been over 24 hrs and no call. Ya’ll ok?

  • raidersfan31 Rob Gibson (@raidersfan31) reported

    @shawhelp the worst service ever. I'm paying for premium service and I'm not even getting the lowest level. 50 or 60 mb/sec when it should be 1000. I just want a refund for not getting what I've been paying for. 180 per month. very poor service and even worse customer service.

  • jbeckham723 🇮🇹Jordan🇨🇦Bruneau🇫🇷 (@jbeckham723) reported

    @Shawhelp is there an issue with your internet right now in Winnipeg (North Kildonan)? I’ve tried rebooting my modem and still nothing

  • vickilaszlo vicki 🇺🇦 (@vickilaszlo) reported

    Hi @Shawhelp. Any ETA to fix digital phone service in Calgary? My parents have gone two days without the phone working.

  • suzie_hartmiley Suzie (@suzie_hartmiley) reported from Penticton, British Columbia

    @Shawhelp Yes I do actually please note I will be making a payment on Tuesday morning for my internet service