Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 01/07/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AlbertaCanada35 Alberta Canada (@AlbertaCanada35) reported

    @Shawhelp Hi there. Sending DM. I’m in Calgary. My internet was down last night and still can’t connect to WIFI. How do I reconnect to my wifi? Thanks.

  • JustinEifert Justin Eifert (@JustinEifert) reported

    It feels ironic when there is a @TELUSsupport outage, right as I'm trying to call @Shawhelp

  • KGapany Kim Gapany (@KGapany) reported

    @Shawhelp Both TVs pic not working. One did for a bit but picture and sound just ceased. Then TV screen now black and no sound. Winnipeg Polo Park area

  • sushantnayyar SUSHANT™️ (@sushantnayyar) reported

    @Shawhelp I'm complaining on helpline for half hr and no is helping internet is down in New Westminster, BC. why is that the service u provide require 24x7 support and fail every time to deliver it. #horribleShaw #Useless @TELUSsupport can u get installation done today?

  • SarahHorsePast Sarah Horse Paste 🆘🇨🇦 (@SarahHorsePast) reported

    @Shawhelp Shaw internet is down in Calgary.

  • Gregorio99 Greg Michetti (@Gregorio99) reported

    @Shawhelp Are you have internet problems around 156 street and 87 Ave on Edmonton?

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp hey. I think when i sign in to netflix on my it put me in Vancouver and not PG. Am I mistaken? If I log into netflix on my shaw cable box is it my home ip?

  • Fighting_for_AB People over profits! (@Fighting_for_AB) reported

    @shawinfo sucks, because when they make a mistake for a customer of 20 years, instead of saying oops and making it right, they'd rather let the customer walk away unhappy. I work in tech. Countless people sent your way looking to me for a recommendation. Can't do it anymore.

  • rlhnyvr Rose Hillier 🇺🇦 (@rlhnyvr) reported

    Totally unhappy with @ShawInfo Pretty sad when you have to keep rebooting your phone and walk from room to room for a cell signal. @Shawhelp has not been any help at all 😡

  • rlhnyvr Rose Hillier 🇺🇦 (@rlhnyvr) reported

    @Shawhelp I'm tired of your tech support department. None of them can offer any explanation or help. I should have stayed with @TELUS . You obviously get what you pay for.