Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 12/23/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • celtic_juanjo Juan Martinez (@celtic_juanjo) reported

    @ShawInfo Lol. Fast in disconnecting and not working. Their call center is awful. Just by disconnecting the cable and connecting it back it's their solution. Gimme a break!

  • mgcanmore Mike Gilchrist (@mgcanmore) reported

    @Shawhelp Are you having issues in Springbank? Signal is broken up-

  • ADHD2ePro Jillian Lindsay (@ADHD2ePro) reported

    @Shawhelp Cant you just tell us when fibre will be working again? Not an individual customer issue, it’s a broad service issue.

  • DJKakekaze Kakekaze (@DJKakekaze) reported

    @Shawhelp upload speed is super slow. Can’t even send a 10mb file. Chugs with files under 1mb.

  • BidenKissMyAss Deleted Ninja (@BidenKissMyAss) reported

    @Shawhelp Phone service down in Winnipeg?

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    @shawhelp, I am getting more confused about the technology available to me. On the website, I can see that the wireless boxes are available to me but when I log in and chat, they aren't. Please help.

  • celtic_juanjo Juan Martinez (@celtic_juanjo) reported

    @ShawInfo customer support are useless. Does @TELUS provides real solutions? #bots #Canada

  • RustyKnuckler Rustyknuckler (@RustyKnuckler) reported

    Hey @Shawhelp and @NHL I have the NHL package and Shaw bluecurve. I’m not at home and trying to watch on my phone right now. There should be no blackout on the Oilers v Sens game for me. Glad to see I’m getting what I pay for

  • TheXSivDon 😷MASKED BANDIT😷 (@TheXSivDon) reported

    @Shawhelp good morning. Can you advise me on how to get my email back? my wifes works fine on the same account but mine has not for days. I get this message HTTP ERROR 400 Problem accessing /service/preauth. Reason: account is not active:

  • m9843574 mike mcmahon (@m9843574) reported

    @Shawhelp is there a problem in Claresholm?