Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 01/17/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • kenmcall Ken 🇺🇦 (@kenmcall) reported

    @Shawhelp I’m in South Surrey, BC and our home internet has been down since around 8 AM this morning. Any word on when it might be back up?

  • nonny_mensah BG🇬🇭🇨🇦🇬🇧 (@nonny_mensah) reported

    Anyone else experiencing issues with @ShawInfo wifi right now?

  • Papucci4real Paa Solo (@Papucci4real) reported

    @nonny_mensah @ShawInfo It’s becoming the norm now, at almost 5 hours of outage

  • EnixAlters EnixAlters (@EnixAlters) reported

    @Shawhelp Called today and now have had services started. Problem is, since we had to wait until Friday to activate, we missed any chance of internet for the weekend as you would not mail before so we would be ready. Now we wait until Monday for the tech show up and hope all good...

  • MamaBearzs Tarun lee (@MamaBearzs) reported

    @Shawhelp it would be helpful if outages were actually posted to the website. It's literally NEVER accurate. Annoying to wait on hold or live chat for 30 min for tech support to be told thers outage

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.

  • Sorondong0 Sorondongo (@Sorondong0) reported

    @Shawhelp your Internet is letting me down big time, Edmonton whyte ave area

  • ConnieEngley Connie E. (@ConnieEngley) reported

    @Shawhelp are you having internet issues? Trying to watch the oilers game but tough to do when tv box has no wifi.

  • ResponsibleCan1 ResponsibleCanadian (@ResponsibleCan1) reported

    @Shawhelp when is the eta to restore internet service at Edmonds Burnaby?

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp It stoped lagging I’m be buying a mesh that might help