Shaw

Shaw Outage Report in Smiths Falls, Lanark County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Smiths Falls, Lanark County, Ontario 11/18/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LinnieL7 pixxeell 👣 🗺 🏝 (@LinnieL7) reported

    @Shawhelp Good morning, we have channels not working. MSNBC is one. Any feed issues in BC? Thanks!

  • Hibackhand Wilberforce (@Hibackhand) reported

    @Shawhelp I guess enough people complained - the outage is up on the site now

  • RyanSABC Ryan ⛏️🌲🛢️ (@RyanSABC) reported

    @Shawhelp It's really a simple question....either your known outage is a problem beyond the area it's known in...or it isn't.

  • LastChanceCraft Styx (@LastChanceCraft) reported

    @wpgguy @Shawhelp My kids keep complaining about the internet dropping them from their videogames. We called several times, @Shawhelp didn't give a ****.

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shawhelp Also everytime I talk to tech support, the issue isn't happening at those moments and it's ALWAYS "we don't see any issues on our end..let's reboot and see what happens..."

  • diamondlegacy2 Katie Hall (@diamondlegacy2) reported from Calgary, Alberta

    @Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

  • morningtroll Tina Gillis (@morningtroll) reported

    @Shawhelp The Internet is out in SE Edmonton (Whitemud & 17th), and as usual, Shaw is NOT showing the outage on the map. No I won't DM my account info, I got in my car and went to local biz's and they are out too.

  • RyanSABC Ryan ⛏️🌲🛢️ (@RyanSABC) reported

    @Shawhelp It's really a dime.question....either your known outage is a problem beyond the area it's known in...or it isn't.

  • tdachong T. Chong (@tdachong) reported

    @Shawhelp seems that some channels are down?

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @Shawhelp home phone not working help!