Shaw Outage Report in Sointula, Regional District of Mount Waddington, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Sointula, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sointula and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (62%)

2. 

   TV (15%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Craig Minielly (@craigminielly) reported 15 seconds ago from Vancouver, British Columbia

  @Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

• The G.F. Liverpool™© (@gliverpool9966) reported 3 minutes ago from Winnipeg, Manitoba

  @Shawhelp It looks like it been resolved “For Now” are we still in “Outage Territory.” Just got back television, telephone and internet.

• The G.F. Liverpool™© (@gliverpool9966) reported 4 minutes ago from Winnipeg, Manitoba

  But there is one flaw with the application system @Shawhelp. Why can I only allowed 3 devices at one time. A customer should be able to use the Television BlueCurve Free TV application on a minimum of 10 devices. cc @ShawInfo

• Horace (@gqkeroppi) reported 9 minutes ago from Edmonton, Alberta

  @Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient

• Joanne Norum (@jnorum) reported 9 minutes ago from Edmonton, Alberta

  @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

• Candice G. Ball (@candicegball) reported 9 minutes ago from Winnipeg, Manitoba

  @Shawhelp an employee didn’t log my returned PVR. I have spent several hours trying to sort this mess out. Not great customer service.

• Susan Parker (@docsparker) reported 9 minutes ago from Vancouver, British Columbia

  @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

• Liana Robberecht (@chefLiana) reported 14 minutes ago from Calgary, Alberta

  Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer

• RAVI PATEL (@ravikanji) reported 15 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• Melissa Lam (@sweetsbymelissa) reported 16 minutes ago from Calgary, Alberta

  @shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible