Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 01/18/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jpb555 John Bass (He/Him) (@jpb555) reported

    Damn, I love that capitalism and the free market allows a handful of oligarchs control the internet service provider market in Canada. It gives me the opportunity to pay @Shawhelp $82/month for wireless internet that routinely sucks even when my computer is 4 feet from the modem

  • aprilknunchucks Raging in the Plague Age (@aprilknunchucks) reported

    @Shawhelp Hi Jesse, this is your infrastructure that you refuse to fix, it’s your problem too

  • aprilknunchucks Raging in the Plague Age (@aprilknunchucks) reported

    @Shawhelp I might not have an account but you will hear about it when it’s not working, which is always BECAUSE ITS YOURS

  • CassieCartmell Kitten (@CassieCartmell) reported

    @SonyaOB41 @Shawhelp We have an outage again. When you call them they will say there isn't one and there is. Very frustrating!!!

  • bwilliams6009 Brad Williams (@bwilliams6009) reported

    @Shawhelp I am having a problem with one of your technicians driving the blue van. He is rude, lied to me, and was very disrespectful here in North Vancouver. Bad Shaw rep.

  • SQuarton80 Sharon Quarton (@SQuarton80) reported

    @Shawhelp No signal for current input device. I am getting sound but not video, have cycled the box 3 times. 100 Mile House BC

  • AndieFB Andie. (@AndieFB) reported

    @Shawhelp Have talked to 4 reps about intermittent Internet service and am getting no where. Last one told me there is no record of my previous complaints. I bet the credit two of them said I would get has disappeared too. I am so frustrated with Shaw

  • TomiukCurtis Curtis Tomiuk (@TomiukCurtis) reported

    Hey @Shawhelp why has my internet gone down three times in a week? I think I need to change providers.

  • aprilknunchucks Raging in the Plague Age (@aprilknunchucks) reported

    @Shawhelp Did you know you could just not reply if you’re not going to help instead of antagonizing and inflaming this more?

  • nowords89 Meera (@nowords89) reported

    @Shawhelp Any updates on the Edgemont outage? How long should we expect to be left without access?