Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 02/27/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • justinjjhcs JustinCardinalSchub (@justinjjhcs) reported

    @Shawhelp is there an outage in nw Calgary

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @BillKingLanark @ShawInfo Throw a large garbage bag over their curb box until they seal it. Watch them and tell them if they don't seal it the bag goes back on

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp internet out again. Every night this week. Service call coming in 5 days. But the service person will tell me what I already know: Shaw's yearly national maintenance service is causing internet and TV pages across the country.

  • ShannonGMorley Shannon Morley (@ShannonGMorley) reported

    @Shawhelp Internet and cable down in Massey Place?

  • Ritz_G85 Ritu Gill (@Ritz_G85) reported

    @Shawhelp horrible customer service. I’ve been calling Shaw almost everyday for the past 2 weeks and no one has helped. And when I ask for a manager, ppl hang up. May have to change my services.

  • malmartin marilyn martin (@malmartin) reported

    @Shawhelp I have spoken to 4 Customer Service reps, 1 Royalty rep and one manager. No one is willing to do anything. Going to media next. RANTING & VENTING…. I have always been a strong supporter of Shaw for tv/internet. Went to renew in May my bill went up almost $50. No more Loyalty

  • eric_wilhite Eric Wilhite (@eric_wilhite) reported

    @zedlacher @Shawhelp Usually I’d say the problem is you, but tonight it appears that isn’t the case

  • zedlacher Pete Zedlacher (@zedlacher) reported

    @eric_wilhite @Shawhelp Ok, that’s good to know I’m not alone with this. Their tech support messaging is not responding either.

  • agreatgadsby Tammy❤ANTIFA❤Sloan (@agreatgadsby) reported

    @Shawhelp aren't you able to provide a customer with a free cellphone?? Ridiculous.

  • Dtraslerwriting Damian Trasler (@Dtraslerwriting) reported

    Hey @Shawhelp is this intermittent service here in Coquitlam because of the heat, the fires, or just a fun new feature? Asking for my kids who are trying to do online exams which require the internet access to be consistent.