Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 03/13/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • harryhong671 harryhong67 (@harryhong671) reported

    @Shawhelp Is shaw online at the moment? Fraser Heights Surrey internet service unstable and not working now.

  • LilacFire LilacFire (@LilacFire) reported

    Never angrier than on behalf of another: rel of ours (not on social media) jst said @ShawInfo hung up when put rep on hold for less than a min, 2 cross room 2 get a bill! How many hrs has Shaw made us wait on hold! Gawd 4bid it has to wait 60secs! Shaw used to have good service!

  • ItsTylerG_ Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

  • scarrow75 Scarrow (@scarrow75) reported

    Another disappointing customer service experience with @ShawInfo. Cable down for the second time in 3 weeks and unable to send service until Friday. Will miss local news and live sports for the next 3 nights I guess. Unacceptable.

  • kevinlovestech Kevin says #COVIDZero 🇨🇦 (@kevinlovestech) reported

    @jonincalgary @Kristinnuendo @Shawhelp The most WTF thing about our place was the deck. Good size, functional, looks good, and built to code. BUT it was mostly held together in parts by nails. We had a handyman secure the entire thing better with more screws and bolts.

  • dsplice Derek Armstrong (@dsplice) reported

    Ok @Shawhelp , what is going on with internet speeds? I am capping out at 20% of the advertised bandwidth. And I have heard others are having this issue too.

  • CloverdaleFuel Cloverdale Fuel (@CloverdaleFuel) reported

    @Shawhelp Hello Nop Dial Tone on my phone in North Langley, BC. Our internet works, but no phone? Please help

  • AriAvivi R.E. (@AriAvivi) reported

    @Shawhelp Called the local number. Recording confirmed the outage

  • RESPAlberta Richard Schear (@RESPAlberta) reported

    @Shawhelp Once again our phone is not working. The message "Check phone line " appears on the phone screen.

  • DardanosTV 🔴 LIVE 〣 Dardanos (@DardanosTV) reported

    Hey @Shawhelp I'm fairly certain I pay for more than 2 up. Can you please take a look and see if there are known issues in my area? You competitor has installed Fibre lines in my area and I'm fully prepared to switch to Sasktel at this rate.