Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 01/09/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cleemanning chantel manning (@cleemanning) reported

    @Shawhelp Outage in Wedt Edmonton?

  • OrcaBC101 Gramma Jackie🐬🐺🦅🌲 (@OrcaBC101) reported

    👋 @Shawhelp can't access shaw webmail on mobile. Is it down?

  • wyntyre Ak-Sar-Ben Knights (@wyntyre) reported from Winnipeg, Manitoba

    @Shawhelp your Customer Success team is more like your Customer Disappointment team. Do better for your long term customers.

  • Fan80Leafs LeafsFan80 (@Fan80Leafs) reported

    @Shawhelp Outage in Elkford BC? Internet has been up and down all day.

  • MyMila555 JJ (@MyMila555) reported

    @Shawhelp @hartreef_singh Dont waste your time.They simply have no concept of customer service and do not care about you or any others. reps are untrained and I feel for them as they have to put up w the anger and are supplied ZERO information..talked to a rep today, after a 2 hour wait n they had no clue

  • creativewaves Gene Is Grateful 🇨🇦 ❤ (@creativewaves) reported

    Spent 20 minutes+ with Shaw cable asking them to convert, one time, my monthly bill to Jpeg or png format as needed that format for another account. Nope, your problem. They are so useless. @Shawhelp Service has been not great at this location, tv goes down often, then reboot

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    @Shawhelp HEAR ME CLEARLY YOU ARE REPEAT OFFENDERS AND OUTRIGHT LIARS. YOU ARE NOT HAPPY TO HELP BECAUSE I HAVE DEALT WITH YOUR PEOPLE AND THEY ARE WILLFULLY RUDE.

  • cosmo_connie Cosmo Connie (@cosmo_connie) reported

    @Shawhelp my cable and Internet has been down since 230 this afternoon. What the heck is going on

  • SteveMi31531506 Fireblade (@SteveMi31531506) reported

    @ShawInfo @Bell here we go again Shaw let a customer down no tv or internet for 4 days. Cant send a technician or fix our problem, means we loose work = no wage. « Bell can you come before Tuesday I think I’ll need a new service provider »

  • lenaonashko Lena O (@lenaonashko) reported

    @Shawhelp trying to contact your online support for the last half hour … and on the phone with support with the last 15 minutes with no luck. Why?!?