Shaw Outage Report in Southbank, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Southbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Clark
(@jimmybluec) reported
@Shawhelp That is exactly what I did a month ago. Now again this morning, TV cut out for 5 minutes, message on screen says connection issue. Back on its own 5 minutes later.
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miss.fiona.r
(@MissFionaR) reported
@Shawhelp we have been told multiple times it’s a problem on the line. We are getting nowhere with your help center. Last guy didn’t show up for the appointment. We’ve replaced all the gear as suggested and it cost us a lot of money and we still have terrible Internet connection.
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Harley don't play that!
(@Harleydadd) reported
@Shawhelp down again in @citysprucegrove . And NO, I won't DM you to save the embarrassment of your horrible service.
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Jennifer *******
(@jcpollock) reported
Internet out for 12 hours. Scarboro When can we expect the service we pay for? @Shawhelp #yyc
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Belibra
(@Belib16) reported
@Shawhelp @Calgaryman1 That's your job. We pay ludicrous fees for shaw services to work and for shaw employees to troubleshoot the issues.
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ConfusedCDN 🤓 🚀 💘🌎🇺🇦
(@MannyChehil) reported
Shaw is down again! Shaw went down at May 2, 2022 at 10:55PM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp
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FatEmperorsWife
(@StillCrazeeAATY) reported
@Shawhelp Shaw webmail. I have chatted with 3 techs since last Sat. when my Shaw problems started. When I reply to an email or fwd, it turns to gibberish. Today a 4th tech told me to switch to "Advanced AJAX" in Preferences. I did & it fixed. Now it's wonky again; can't fix it
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miss.fiona.r
(@MissFionaR) reported
@Shawhelp we need help. It’s been a year since we were told that work needed to be done on the line, at the pole. We are still waiting. We are paying for 1 gig every month and we get about 10% of that. We have all new gear. New router as suggested by your technician.
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Dawna Cee
(@dawnacee3) reported
@Shawhelp Your outage page is not helpful. Your agent said my area is down but it's not showing that on your web site.
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Jennifer *******
(@jcpollock) reported
Very upset about the total lack of Shaw internet since 11:00pm last night. And getting @Shawhelp has only resulted in them saying we agree you don’t have service. Someone is supposed to be working on it since 4am when I contacted them??? Total #FAIL #yyc