Shaw

Shaw Outage Report in Southbank, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 02/10/2026 09:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • serenitynerd serenitynerd (@serenitynerd) reported

    @Shawhelp is there a service interruption on the west side of Vancouver?

  • ResponsibleCan1 ResponsibleCanadian (@ResponsibleCan1) reported

    @Shawhelp when is the eta to restore internet service at Edmonds Burnaby?

  • jamie_jak Jamie Jak (@jamie_jak) reported

    @Shawhelp Down in Burnaby????

  • NickCallanan Nick Heavy (@NickCallanan) reported

    @Shawhelp your website is basically useless.... and my understanding is that your physical network is pathetic with almost zero redundancy. Not directed at you River, but the asshats that run the **** company you work for.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.

  • NinjaaMastaa NinjaaMastaa (@NinjaaMastaa) reported

    @ShawInfo hello - is there an outage in SE Calgary? Reset everything, checked the website for info and nothing has changed.

  • FunkCityGuy G (@FunkCityGuy) reported

    @Shawhelp My internet isn’t connecting in downtown Vancouver, is there an outage?

  • donmartiann Don Martian (@donmartiann) reported

    @Shawhelp burnaby internet still dead i mean cmon guys its been 14 hours now this is ridiculous no other ISP is still down in the lower mainland except Shaw.

  • viperz1182 Viperz | ZULU VIPER NOMAD (@viperz1182) reported

    @ShawInfo fix your ******* network it’s been a week with having no tv and ******* internet spikes every ******* hour either that or pay for my damn bill since y’all wanna charge so much for ****** internet and tv