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Shaw

Shaw Outage Report in Southbank, British Columbia

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NormaCapnerhur1
    Norma Capnerhurst (@NormaCapnerhur1) reported

    @Shawhelp I need help mirroring my iPhone to my smart tv

  • pfak
    Peter (@pfak) reported

    @KoorikiFox @Shawhelp YIKES! Such sloppy work! I'm a Shaw customer, so they're only really wasting time for themselves. The installer also left both my fence gates open. I phoned them up, and responded to Twitter DM. Not sure if they're going to send someone out today, but they said they'd try.

  • mcmanus17
    D McManus (@mcmanus17) reported

    @Shawhelp our non pvr cable box is showing CC71 error. This happened at the end of October and an offsite tech was able to fix it. Tried chat yesterday and they insisted it could only be fixed by an on-site tech.

  • htmcalgary
    Helen Mills (@htmcalgary) reported

    @Shawhelp - any update on the outage in NW Calgary? Your webpage hasn’t been updated in 7 hours!

  • rock_lesnar
    Rob McKay (@rock_lesnar) reported

    So tired of our optik services from @TELUSsupport. Been nothing but problems for the last 2 years. Think it is time to switch back to @Shawhelp

  • htmcalgary
    Helen Mills (@htmcalgary) reported

    @Shawhelp Thanks for your reply. It would be much more helpful and customer friendly if more up to date information could be provided.

  • Acta_non_verba
    Manuela 🇨🇦 (@Acta_non_verba) reported

    What I'd like to know is how @ShawInfo and @TELUS think it's ok to charge retired people almost $200 a month for their internet and cable. Something needs to be done to help retirees!

  • LostHunter7
    LostHunter7 (@LostHunter7) reported

    @Shawhelp I might be getting intermittent internet service. And since the Smart TV is stupid and won't work if there's no internet, its a little worrisome. Could you check if its Shaw or heaven forbid, I need a new TV?

  • AdbPublishing
    ADB Publishing (@AdbPublishing) reported

    @Shawhelp Received new modem for 1 Gig, yesterday. Installation went smooth without problems except for: The old 300 mbs device had 4 ethernet connectors but the new device only has 2. How to connect two gigabit desktop machines and my NAS? Shaw provide 1 Gig 5-port switch?

  • brk4520
    brk (@brk4520) reported

    @reanimation03 @Shawhelp Same thing here. 24th cancelled and then today they never showed as well