Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 01/15/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JonAnde74788728 Jon Anderson (@JonAnde74788728) reported

    @Shawhelp Your online updates are completely useless for the Edmonton outage. It’s been 9 hours, will I have internet for my work tomorrow or not?

  • bkboechler Bryan Boechler (@bkboechler) reported

    @romerilj @660NEWS This is an unfortunate development for consumers. @ShawInfo has great customer care, and their services are superior to others. Not to mention the impact it’s going to have consumer rates.

  • toddrea Todd Rea (@toddrea) reported

    @telus if Telus sales people were smart, they’d have a signup special right now for all the @Shawhelp people right now. Over 12 hours and no internet, no eta. Bad customer service.

  • VoortGregory Gregory Van Der Voort (@VoortGregory) reported

    @Shawhelp @Jeffrey29332406 Just saying @Shawhelp , when someone asks why their internet is down. The response should be WHY it’s down, not “yeah, there’s an outage” like no **** shirlock, we’re asking why there’s an outage.

  • J_k_1978 Jason Kill (@J_k_1978) reported

    @Shawhelp basically an entire day without service. Im expecting a credit for loss of service.

  • toddrea Todd Rea (@toddrea) reported

    @Shawhelp after 10 hours of outage, you still don’t have an eta? For real? Such bad service.

  • opiatedforty9 Opiated (@opiatedforty9) reported

    @Shawhelp my entire blue curve is down

  • JasonMFchuk JasonMFchuk (@JasonMFchuk) reported

    @Shawhelp we had issues with wifi for many years and have made multiple calls/tweets. Finally an agent sent us a new splitter and said that was the solution. Now still no blue curve and terrible wifi. Will I ever get good service from Shaw???

  • danskiu Danskiu (@danskiu) reported

    @slav_metalurges @Shawhelp That’s sucks.

  • JessSvein Jessica (@JessSvein) reported

    @Shawhelp can you advise if the edmonton fix will occur by tomorrow? Just trying to figure out work since I WFH and missed today already