Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 02/01/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ArifBhatia Arif Bhatia (@ArifBhatia) reported

    @Shawhelp Is the telephone system down in the upper Mission Kelowna? We have no phone service which is connected to our house alarm.

  • zdelamont Zac Delamont (@zdelamont) reported

    @Shawhelp makes me feel like the bad guy for paying $100 for crappy service lmao

  • ElEhYouAreEh Laura (@ElEhYouAreEh) reported

    @davingreenwell @Shawhelp @TELUSsupport I’ve had no issues with Telus pure fibre ... aside from a couple of billing issues. The connection has been great, and I live in a multi unit building.

  • DevrieBeckett Devrie Beckett (@DevrieBeckett) reported

    @Sabres_Fans9 @Shawhelp Got info from a reliable source (not on the support line) - it will be $189 flat rate or 4 payments of 48. NHL Live however, is 159.99 .... guess which I'm gonna sign up for?

  • wrmork Wendell Mork (@wrmork) reported

    @Shawhelp I have no internet either, though all my devices show connected, network diagnostics can't find an issue!

  • pfak Peter (@pfak) reported

    @KoorikiFox I requested a call back from a supervisor from @Shawhelp and it never happened. The tech that did this should be written up. Horribly unacceptable sloppy, unauthorized and lazy work.

  • KerryA_ Kerry (@KerryA_) reported

    @Shawhelp sent you a dm. Cable and internet service are down again. This has been happening all week.

  • Daggerville Daggerville (@Daggerville) reported

    @CaseyBratPack @Shawhelp Yup, having the same issues.

  • jfkinpark jfkinpark (@jfkinpark) reported

    @shawhelp responded last night. Provided the requested info and 2 hours later - no response. Is there any way to get help from this company? @shawinfo Worst customer service!!!

  • jazzyt559 Jasna T 🇨🇦 (@jazzyt559) reported

    @ShawInfo is there an internet outage on south side?