Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 10/18/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BPetersWatral Brenda Peters-Ватраль RN(NP), PhD (@BPetersWatral) reported

    @Shawhelp Nope! Spent a long time on the phone with a customer service person - we got the "News Package" and had to pay extra for CBC News Network. No confusion. Clear as a bell. $4/month. Complained til they credited the amount, but still forced to have Faux News.

  • blizzard44ca Carol Mulder (@blizzard44ca) reported

    @Shawhelp So you can tell me the problem is on my end, and to use webmail if I can’t figure it out (like the other person on this thread) No thanks, just fix it.

  • poundofsteph Stephanie Pound (@poundofsteph) reported

    Internet just went down. We’re on Shaw. Mayfair Mall area. Assuming it’s weather related. #YYJStorm #WindStorm @Shawhelp

  • smtorsch smtorsch (@smtorsch) reported

    @Calgaryman1 @Shawhelp @dylan_random Everything looks ok on my end. I just want to test something here. Can you please pack your desktop computer down to the basement where we conveniently installed the modem behind the furnace and plug the computer directly into the modem?

  • Patches439 Zero439 (@Patches439) reported

    @Shawhelp is there internet issue this morning my gaming keeps dropping out mid games.

  • eNdblu Nick W (@eNdblu) reported

    @Shawhelp My modem is flashing orange this morning. I'm assuming something happened somewhere with all the wind and power outages last night? Is there an ETA on the fix as both my wife and I work from home

  • bagholderco bloc columbia (@bagholderco) reported

    @Shawhelp My internet just went down in Richmond, any reports of an outage there?

  • anuragdarvekar Anurag Darvekar (@anuragdarvekar) reported

    @Shawhelp But when I call the customer service your one call center employee by name AMIN calls me unprofessional coz he doesn't have any solution to my problem. You guy make promises without giving a thought that it can be fulfilled or not

  • brettbernicky Brett (@brettbernicky) reported

    @Shawhelp services cut out 3 times in the last hour. Fix your crappy services in Southern alberta. Getting impossible to justify the cost.

  • anuragdarvekar Anurag Darvekar (@anuragdarvekar) reported

    @Shawhelp Why DM let's talk here so world will know. It's a porting issue (shaw land line to shaw mobile services). You guys said that 2, 3 business days and it's already 7 business days.