Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 02/20/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealDBLg1 TheRealDBLg (@TheRealDBLg1) reported from Sproat Lake, British Columbia

    @Shawhelp your new way of registering new devices on shaw open is bad. I cant even manually add devices based on their MAC Address... horrible update

  • nekaishi Nekaishi || VTuber (@nekaishi) reported

    @GamerTravelling @ShawInfo @Shawhelp Oh I know, hence why I made this video ahaha this has been an issue for literal months and it seemed like it was MORE OR LESS okay, like it would dip but only stay there for like 30 minutes to an hour and become normal again and I just dealt with it

  • olflirtyb_stard venlafaxine withdrawl dreamgirl (@olflirtyb_stard) reported

    If @ShawInfo could fix the internet at work so that I didn’t have to tether my phone to the reservation system iPads, that would be greaaaaat

  • patsnation0917 Chris (@patsnation0917) reported from Edmonton, Alberta

    @TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.

  • GBoulangerie Gigi's Boulangerie (@GBoulangerie) reported

    @ShawInfo is the internet down in Summerland area?

  • AbbyKuzSi4 LotusBlossom (@AbbyKuzSi4) reported

    @TELUS @ShawInfo @Rogers They downgraded in some cases because nonflex optics shatters, optics flex needed secondary system to preventline flow of light issues or magnetics wave tampering or optiofluiducs cymatic tampering. Mixed systems aremore secure and can stay fast.

  • ksnirp Kathleen (@ksnirp) reported

    @Shawhelp A tech just showed up. Apparently there is an issue in the area. Thanks though!

  • AndorianIP AndorianIP(AiP)🐍 (@AndorianIP) reported

    @GlobalTV @GlobalTV_PR @Shawhelp wow what's up with the reception tonight? First the Global/CBS is interrupted for like 10 minutes of FBI by some stupid informercial and then on the actual Global channel it's no sound? lame.

  • KatieVancouver KatieVancouver (@KatieVancouver) reported

    @ShawInfo 2 hours later on a phone call & no Wi-Fi or cable and technicians can’t help till Wednesday! We work from home - how is this not a catastrophic failure?! This impacts on our livelihood. And #shaw does not care. Epic customer service failure.

  • Darren_G1 Darren G (@Darren_G1) reported

    @Shawhelp The response from you agent on chat: because of the bad weather right now (...) wait 24 to 48 hours (..) and if you're still having the same issue then please give us a call and then we're going to go from there.