Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 01/19/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JimTSF Jim Lapage (@JimTSF) reported

    Just horrendous customer service from @Shawhelp. I'd recommend another ISP if you rely on an internet connection for work but Canada's landscape for that kind of thing is trash so I guess *******.

  • cindylouywg Cindy (@cindylouywg) reported

    @Shawhelp Thanks! My husband is now actually chatting online with tech support 🤞🏻Fingers crossed.

  • DrewWil69673724 Drew James (@DrewWil69673724) reported

    @Shawhelp @FlibbertyGibbe1 They’ve been there since 10:54 am and still no fix…a lot of people rely on internet still to wfh. Do we have an eta?

  • _Rootoo Marc (@_Rootoo) reported

    @Shawhelp Service is back. It was only down for a few minutes. Not sure what happened.

  • dougy200 Doug Hyde (@dougy200) reported

    @Shawhelp Good evening. Shaw is currently down in South Surrey BC and I am unable to find out an estimate when service might be resumed. Can you offer any advice? Thanks.

  • EvanLloyd183 Evan Lloyd (@EvanLloyd183) reported

    @Shawhelp @thesimpleg5 Bruh I can’t move forward in life without my internet, the public deserves an explanation for why it’s down at least, construction? We got no answer’s

  • high_as_puck111 High As Puck We Beat Children (@high_as_puck111) reported

    @benjimenk @Shawhelp Get a shovel and dig ya dig seems like a you problem

  • mrjdlly Michael Donnelly (@mrjdlly) reported

    @Shawhelp your service ****** sucks

  • Paul59311675 Paul (@Paul59311675) reported

    @JimTSF @Shawhelp All of our isp suck for customer service

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?