Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 02/27/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • davidmfisher Dave Fisher (@davidmfisher) reported

    @Shawhelp my internet download speed is only 5.7mbps & ping is 17mps My modem keeps cutting out. Shaw directed me to unplug all connections wait 30 seconds then plug everything back in. Worked well for about 5 minutes then speed dropped & modem cut out.

  • geoffmichell Geoff Michell (@geoffmichell) reported

    @Shawhelp guys…..we’re trying to change our internet plan but having huge issues. Please Help!

  • davidmfisher Dave Fisher (@davidmfisher) reported

    @Shawhelp I live in the Sundance community of Calgary. Telus is currently installing Fibre optic cable. Is Telus impacting the performance & reliability of my Shaw internet & Wi-fi service? OR perhaps I should change my service to Telus.

  • feedjef Jeff (@feedjef) reported

    @Shawhelp @ShawInfo @Shawhelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.

  • ToddHeintz Reggiano’s Dad (@ToddHeintz) reported from Okanagan Falls, British Columbia

    @ShawInfo service is horrid. Outages 3x/day the past 10 days. Again now at 8:15 pm tonight

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • Phoenixx_w_r iSHAN (@Phoenixx_w_r) reported

    @ShawInfo @Shawhelp Can I please get some better internet services in Winnipeg. If I didn't had a need for 1gbps connection thenwould have never chose your services. Pathetic services with premium charges.

  • Benzo39083209 Benzo (@Benzo39083209) reported

    @Shawhelp is Shaw internet down in surrey?

  • rreillyy Rachel Reilly-Lilje (@rreillyy) reported

    @Shawhelp @ShawInfo shaw’s customer service has just continued to get worse. I can’t remember the last time I had a good exp w them. Almost ready to bite the $ bullet and cancel

  • WilliamDugas20 William Dugas (@WilliamDugas20) reported

    @Shawhelp internet outage in r2k area. Is there a eta to bring it back up