Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 02/28/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • michedits Michelle van der Merwe (@michedits) reported

    @ShawInfo Then why has my 79 yr old mother been left with no service, including her internet and phone, in a pandemic and the worst cold snap of the year, with no explanation?!? Four days and counting...🤯

  • moe_993 Moe (@moe_993) reported

    @ShawInfo @Shawhelp I don’t think I have seen such incompetence in service from a company like yours. You mess up my internet and it stops working yesterday and you want to send someone to me on Wednesday! How am I supposed to work? It’s been 2 weeks with this issue happening!

  • __Triish__ Sunaii (@__Triish__) reported

    @Shawhelp hello????? Why is there an hour+ long wait to get in touch with tech support???

  • miss_petulant Maria Myers (@miss_petulant) reported

    @Shawhelp - service completely down in Airdrie. No TV, phone or internet. And yes I checked the outage page, no there’s nothing there.

  • lynztay Lynzie Taylor (@lynztay) reported

    @Shawhelp Yes I called and they needed to send a technician which took 4 days and it’s still happening. He doesn’t know his account number and I can find it right now plus there’s a 2+ hour wait right now for technical support which I’m not waiting because last time they couldn’t help us

  • lisastylgrlecho LisaStyleGirl's Echo (@lisastylgrlecho) reported

    RT lisastylegirl "Hello @Shawhelp -- I am soooo frustrated with your technical people telling me they're not Mac experts! Half your customers use a Mac!!! Very disappointing. #gettingnoemail #gettingnohelp #help!"

  • d6rcy darcy 🖤🥀 (@d6rcy) reported

    I just lost ranked points on Apex because they deemed me not worthy to play because of my internet being absolutely terrible. Thanks @Shawhelp. I think I’ll go over to another service if you’re this slow with Fibre.

  • DerickEvolved Derick Campbell (@DerickEvolved) reported

    @ShawInfo @Shawhelp hey our Shaw bandwidth has really become terrible in the last 1-2 weeks here in Saskatoon. Is there something going on?

  • CDN_BRD Canadian Bird. (@CDN_BRD) reported

    @Shawhelp what's going on with the outage in Downtown/Exchange Winnipeg? We've been told "problems with a node" no ETA to fix. I have to log into work tomorrow. You must have some idea of when this will be resolved?

  • __Triish__ Sunaii (@__Triish__) reported

    @Shawhelp Instead of monitoring it just fix it. It has been out for quite a long time.