Shaw

Shaw Outage Report in Southbank, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 11/30/2025 20:45

November 30: Problems at Shaw

Shaw is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 1TGA I am Pro Democracy (@1TGA) reported

    @Shawhelp what's going on with the cable TV service in the r3m postal code? It's been more off than on. Rebooted the modem and all devices and still nothing. Internet has been working fine the whole time though.

  • bushpup88 VERNON SKLAR (@bushpup88) reported

    @ShawInfo FUKN HATE BILLIONIARE AGENDA **** ,I KNOW WHAT YOU THINK OF EVERYBODY THAT HAS NO CONNECTION TO YOUR ****** ROOTS ! YOU THINK WE ARE **** AND YOU ARE SOMETHING EH !! YOU FUKN PIEACE OF ****

  • heynicodee nico | in the dawn of light, to the blackest night (@heynicodee) reported

    @Shawhelp can’t find any outage info online - we’re in a blackout in Surrey BC - any news anywhere?

  • sidd_patel iamsidd (@sidd_patel) reported

    @Shawhelp Is it down again

  • kirstttalicia Kirstalicia (@kirstttalicia) reported

    @sidd_patel @Shawhelp Is there an outage in downtown Calgary?

  • _ClintB_ Clint (@_ClintB_) reported

    @Shawhelp is there an internet outage in Cranbrook? Been offline for about 30 minutes now

  • Deasmom LR🌵🐈🌈💉🧡🇺🇦AU (@Deasmom) reported

    @Shawhelp need help resetting Shaw mail password. I need to input security code but I’m on a cruise and can only have one device on wifi

  • heatherdb1 heather 💙💛 #nevervoteconservative (@heatherdb1) reported

    If @Rogers and @ShawInfo ever merge…it’s going to be baaaaaaaad. Outages all day in my neighbourhood and now outage for the next 4 hours for “maintenance”. Such bs.

  • BSnowsell Brandon Snowsell (@BSnowsell) reported

    Wow. Just wow. I hope @RogersHelps is able to fix the dumpster fire that is @Shawhelp. I have never experienced such incompetence at all customer facing levels as I did today.

  • BarryStrader Barry Strader (@BarryStrader) reported

    @Shawhelp It was far too late for help at that point. I was watching a recording of an event that happened many hours earlier. We have had many issues with our wireless Curve boxes and PVR recordings not working. The old Gateway boxes were much more reliable.