Shaw Outage Report in Southbank, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (11%)

3. 

   TV (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Producer Loops (@producerloops) reported 5 minutes ago

  @Shawhelp @spade360 I have the same issue!!!!

• Jennifer (@StellarPet) reported 6 minutes ago

  Hi @ShawInfo @Shawhelp - My grandma in her eighties in Langley BC has been without ANY phone service since last Tuesday (Nov 17). Can you give me an update?

• Steven D Rowe (@stevendrowe) reported 6 minutes ago

  @Shawhelp Trying to deal with it over live chat but I suspect the agent is dealing with multiple conversations using copy/paste from your database of phrases to use for plebs like me. Like subtitles not working over Blue Curve on Netflix this is another issue that will never be sorted.

• Jacques Khouri 🔹 (@jacquesk8) reported 8 minutes ago

  @Shawhelp Hi Shaw Help! We need a new remote for Shaw Service at a multi-unit family building located at 3433 Renfew Street, Suite 220. The existing old remote has stopped working. Can you please help with this?

• Miguel Carrasco (@miguelcarrasco) reported 8 minutes ago

  @xxhayleyyy @ufc @Shawhelp That was horrible. We purchased it on Apple TV it’s perfect on there. Assuming Shaw will refund this mess.

• TJM (@mathews_tj) reported 12 minutes ago

  @Shawhelp Was on chat for 30 min absolutely no help , booked an appointment for 4 days from now to get new router , hard for people to work from home........

• Jennifer (@StellarPet) reported 13 minutes ago

  @Shawhelp @ShawInfo @Shawhelp It's not my account. It's for my grandma in her eighties. And your phone service has been out since Tuesday of last week. I don't have her account number as I can't get a hold of her!

• Steven D Rowe (@stevendrowe) reported 15 minutes ago

  @Shawhelp Another sad Sunday trying to deal with slow Shaw internet speeds yet again. Not very happy for us.

• Shawn Nason (@ShawnNason) reported 19 minutes ago

  @MattCundill @Shawhelp Oh I was on with a tech( got thru to a real person....until the clock hit 11pm and the line went dead! Shaw has certainly gone down in terms of support in recent years

• OG Gamer (@OldGrouchyGamer) reported 20 minutes ago

  @Shawhelp For the past five days I've been seeing decreased quality in streamed videos. Is there a network wide issue since the GVRD windstorm on Nov 17?