Shaw

Shaw Outage Report in Southbank, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 03/16/2026 02:05

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrkaswa mr kaswa (@mrkaswa) reported

    Well @shawhelp at least you guys got it right for a day or two. Turned off the Superbowl before the trophy presentation to go get dinner. Came back, turned on the TV annnnnnnnnd the TV box told me it had no signal on that channel.......again.

  • adifood1234 Adi lally (@adifood1234) reported

    @TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.

  • benmistheman Ben the bounty hunter (@benmistheman) reported

    @Shawhelp hello there seems to be an issue with the connection

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 | 何令恒 (@yegventures) reported

    @TrevorBoller @Shawhelp Never with a website like that

  • BMadigin Barbara Madigin (@BMadigin) reported

    @ShawInfo @Forbes I spent a month on & off fixing your remote code issue with your techs, with no resolve. I consistently have one channel until I fix it. Your reply is back to sitting on the phone & a $11 movie ticket to watch on my TV which I can barely access one channel at times?

  • K_Kachhela Kirit L. Kachhela (@K_Kachhela) reported

    @Shawhelp Service outages and scheduled maintenance happen from time to time. We're currently experiencing a disruption in service in From Michipicoten to Wawa. Some customers located between Michipicoten to Wawa are experiencing an interruption to Internet, Television and Home Phone

  • Steve2635 Steve Cox (@Steve2635) reported

    @Shawhelp @brianmconkey Tuscany Calgary here, we’ve been offline since at least 6am, and have also tried all the troubleshooting in the support link. Still off.

  • oracleflwpg Frank Losier (@oracleflwpg) reported

    I am just getting set up on @Shawhelp again and already having issues with/internet TV cutting out?

  • MarriedWithMics 🎙️Andy & Tj Married With Mics🎙️ (@MarriedWithMics) reported

    Had @ShawInfo internet installed in August. Wrong cable used for installation + now @Shawhelp won't refund for their error! So much for being a loyal customer! #poorcustomerservice @TELUS looking better all the time

  • TheFollow42 The Follower (@TheFollow42) reported

    .@ShawInfo @ShawHelp as @CRTCeng mandates paper bills, I still haven't received the paper bills I've requested since June 2020, despite e-billing disabled, numerous customer support conversations and receiving Shaw paper bills for another account at the same address