Shaw

Shaw Outage Report in Southbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Southbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Southbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Southbank, British Columbia 02/21/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CCanadianAB ⚜CC⚜ (@CCanadianAB) reported

    @Shawhelp Still doesn't answer the question of why have the store when they don't actually do anything like that. Now instead of just getting my equipment switched in 5 min, I now have to fight again with your online service while my Internet is out, and then I'll have to have a tech

  • Damion_ST Scott (@Damion_ST) reported from Cochrane, Alberta

    @Shawhelp Cochrane outage not just around Sunridge areas. Bowcroft here. No TV. Internet and phone working. Just wanted to let you know.

  • MTBRiderSS MTBRider (@MTBRiderSS) reported

    The @TELUSsupport TelusOptik TV app is THE WORST! When is my @TELUS contract done so I can go back to @Shawhelp

  • koala33 Sherry Krinbill (@koala33) reported

    @Shawhelp anyone else having problems with the Shaw cable and internet tonight in the Courtenay BC area

  • dhabishop dee (@dhabishop) reported

    @Shawhelp shaws helpline go to Belize! These people speak with a heavy black accent that is not understandable. Is there any English speaking for help??

  • threelittlenuts Jane Canada (@threelittlenuts) reported

    @Shawhelp why is audible a “blocked for my safety” site? You won’t let me login to my account and I can’t download any books to use up my credits 🙄

  • Vegnadian 🌎 Ember The Earthling 👽 (@Vegnadian) reported

    Over 24 hours and still no update from @ShawInfo on the outage. And it's now been 34 hours with no internet. Seriously considering switching ISPs at this point

  • Gord_Gillies Gord Gillies (@Gord_Gillies) reported

    Anyone else having issues with Shaw Mobile today? Out in Canmore and have Lost all phone use. Seemed to have entered the twilight zone with @Shawhelp .

  • skinnygirl0589 Steph (@skinnygirl0589) reported

    @Shawhelp other than some unhelpful messages in here there’s no plan to fix this .. and no one has fessed up to trespassing and causing damage .. I want your wires off my property TODAY

  • janjette JanineGio (@janjette) reported

    @afterexposure @weathernetwork @ShawInfo That format is awful, don’t go near it anymore.