Shaw outages and service status in Springhill, Nova Scotia

Problems in the last 24 hours in Springhill, Nova Scotia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Springhill, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  axishairsalons.com (@axishairsalons) reported 4 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported 11 minutes ago

  Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable

• 
  Vanessa (@Noosiekins) reported 12 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  stacey brotzel (@staceybrotzel) reported 12 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  OC_2030 (@oc_2030_vision) reported 16 minutes ago

  @Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 19 minutes ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

• 
  Mark Banks (@markbanks6) reported 20 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Heldy (@HeldyCarvalho) reported 21 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  Alex Deggs (@Alex_Deggs) reported 23 minutes ago

  @Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap

• 
  OC_2030 (@oc_2030_vision) reported 23 minutes ago

  @Shawhelp No. It looks like someone found the issue when they came back to work on Monday … next time, please just have someone go to a TV and check for me please. Sometimes the easy way can be easy …