Shaw Outage Report in Springhill, Nova Scotia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Springhill, Nova Scotia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Springhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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JonyDice
(@mefisto82) reported
@Shawhelp the service is drops everyday. What should I talk to make improve my service? (I even made an upgrade) by the way the steps you send to check my service is a complete lost of time.
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Troy Reid Dhg.
(@troyareid) reported
@Shawhelp 😐 Ok so now we're back to sweep it under the carpet and I get screwed having played full premium price for sub par service and you accept no responsibility for it at all. Empty words on empty words. @DanPriceSeattle
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DW
(@leftwinger9) reported
@ShawInfo Very disappointed in the inability of your customer service team to help me remain a customer. Apparently 25 years of loyalty is worth much. #sorrycanthelpyou
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Shelby Lou Who
(@shelbyae) reported
@Shawhelp Did another power cycle & removed/put back coax cables. Seems to be working better for now. But if it keeps happening multiple times a week like it has been that’s gonna be an issue
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Dr. Charlene Kotze
(@Charlene_Kotze) reported
Would have been a 15 minute drive to pick it up. I will lose 20 hours of work. My daughter has been frantically seeking out friends’ wifi so she can attend her online university classes. After being a client for 20 years, this is pathetic customer service from @ShawInfo. 4/6
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Olivia Tefft
(@olivia_tefft) reported
@ShawInfo @Shawhelp No service for a complete internet shutdown until Wednesday? How many times are you going to tell me to unplug and plug back in before you send someone?
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Claire Kennedy
(@ClaireCentre) reported
@ShawInfo left Canada but called twice before hand about returning equipment. Rep said they were mailing return labels to me but never arrived before leaving. Now I’m charged $50. This is not acceptable
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Monika Sosnowska φ
(@msosnowska) reported
@Shawhelp @Dale23Rice Mine did as well - all day. I think there is an issue Shaw needs to investigate. Can’t access anything, even through online/Internet login.
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James McDonall 🔹
(@jmcdonall) reported
When did “we are really busy” become an excuse for lousy customer service?” @Shawhelp
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Marc Nolet
(@fedex182) reported
from
Coquitlam, British Columbia
@Shawhelp is internet service down in coquitlam? my internet has been out since 11am