Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/10/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ExceptionalEA Shelagh Donnelly (@ExceptionalEA) reported

    @ShawInfo I am very disappointed with Shaw's customer service. I had good service on my initial call. Now, more than half an hour into a call with one of your service reps, I have asked multiple times for the matter at hand to be escalated so I can speak with a supervisor,.

  • WayneFougere Wayne Fougere (@WayneFougere) reported

    @Shawhelp we haven’t had Saw Cable since sometime yesterday. When will the service be restored.

  • BettySun Betty Chong (@BettySun) reported

    @Shawhelp shaw internet is down Please help

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you

  • miketighe Michael Tighe (@miketighe) reported

    My cell phone port away from Shaw Mobile is complete. If you are an iPhone 12 user, buyer beware. This seems to be a known issue. Big fan of @ShawInfo still, I hope they get this worked out. The Shaw Support team is why I'm mainly sad to have to switch. Top notch support.

  • Teddy_Indo MOPS (@Teddy_Indo) reported

    @Shawhelp Hello Shaw .. no phone connection since noon at home .. no phone outage listed in my area at your website .. what's wrong.? Help please

  • kesslive Kesslive (@kesslive) reported

    @didiibear @Shawhelp I have Telus gig, never had any problems. Been using Telus for 6 years

  • gabec168 Gabe C (@gabec168) reported

    @GroseAndrew @ShawInfo @Shawhelp We switched to Telus around 10 years ago. I don’t know what took us so long. So far so good. The one thing about change, it’s never permanent. You can always go back to Shaw.

  • tsundokugames Jared Pachan (@tsundokugames) reported

    @ShawInfo We need better upload. I would much prefer 1GB up/down than any other features you've been working on. Restricting uploads is arbitrary and unnecessary.

  • thegooddadosaur CK (@thegooddadosaur) reported

    @Shawhelp okay, so I've been having internet connectivity issues in Beaumont. On two separate times I was told it was either my router or wifi interference. Just found out all my neighbors had this issue. It's happening at peak times during a heatwave. Is that a coincidence?