Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/27/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LukeFilipowicz Luke Filipowicz (@LukeFilipowicz) reported

    Hey @Shawhelp, Internet has been down for over an hour now. Any help would be appreciated!

  • lwideman7 LW (@lwideman7) reported

    @Shawhelp internet down North Langley BC since this afternoon. When will it be back?

  • DonJellico Don Porter (@DonJellico) reported

    @ShawInfo As a Shaw customer, I ask that you please remove RT from your cable packages

  • AntiVenom42420 daniel gibson (@AntiVenom42420) reported

    @TELUSsupport I just got disconnected again while waiting on hold for technical support to figure out why I have no internet all day. If I get disconnected while on hold again I will be cancelling my acount tomorrow and switching to @ShawInfo

  • Magsedoyle Margaret Doyle (@Magsedoyle) reported

    I’m resorting to Twitter to let @Shawhelp know I’ve been without internet since yesterday morning and been promised a tech is coming out. Now told not till Monday. This is not okay. #fail #CustomerService #shawcable

  • bobbeddowcomic bob beddow (@bobbeddowcomic) reported

    @Bell @Shawhelp After 18 years as a loyal #bellmobile customer, I made a move. The same #service now costs $150 per month less, and I got better cable and internet. @bell #CustomerSupport would do nothing try to keep me as a customer. I'll let you know how it goes.

  • VieiraZander Zander Vieira (@VieiraZander) reported

    @ShawInfo You guys say but the customer never get!!! Are sure?!!!

  • jut_ken_jus Gwaii Girl (@jut_ken_jus) reported

    @ShawInfo issues with bluecurve tv? Our internet's not working, shaw tv app, tv. In north burnaby

  • Belib16 Belibra (@Belib16) reported

    @Shawhelp I can't. The link doesn't work for me. Just sits on a loading page

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    I can't believe how horrible a company @Shawhelp has become since @Rogers took over. They have totally destroyed their business relationship with me. I guess loyalty means mouthing to these companies. Hopefully @TELUS can do better.