Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 03/28/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • menard_ray Ray (@menard_ray) reported

    Didn’t think it was possible, but I’m pretty sure I hate @TELUSsupport even more than I hated @Shawhelp. Apparently, my expectation of both consistently fast internet speeds & good customer service is completely unrealistic. I mistakenly thought that’s what I was paying for.

  • PoultryBadBoy CHICKENCHEF (@PoultryBadBoy) reported

    @Shawhelp DARREN YOU GUYS CUT ME OFF BECAUSE ID RATHER KEEP MY MONEY IN MY BANK ACCOUNT INSTEAD OF GIVING IT TO YOU. THEN YOU INCREASED MY RATE TO RECONNECT ME. EVEN THO I SQUARED UP INSTANTLY. I GOT THE MONEY, WHAT I DONT HAVE IS A SINGLE **** TO GIVE.

  • SaveWildBees Sheila Colla, Ph.D (@SaveWildBees) reported

    Ping @shawhelp please help rectify this!

  • vinydeon Viny (@vinydeon) reported

    @SaveWildBees @ShawInfo I’m pretty appalled by this. What an awful policy

  • KAS35403208 KAS (@KAS35403208) reported

    @Shawhelp Been talking to your reps for the last 3 months. No one has any idea. Keep telling to reset box. No one wants to look at a solution. Will deal with a manager to cancel account. Been with Shaw for 25 years. Paying fees for a service I’m not getting.

  • NetworkCanada Disruption Network Canada (@NetworkCanada) reported

    @vinydeon @SaveWildBees @ShawInfo Appalling policy by an awful company. Drop them well before you die...

  • Turd54 Ray Bailey (@Turd54) reported

    @Shawhelp. my main shaw box has no reception. unplugged for an hour still nothing please help. tech can't be here for days.

  • Albedofriend That person (@Albedofriend) reported

    @Shawhelp Hey. Still waiting to get a mobile phone taken off my account. I recieved a notification on 611 for the amount owing on the phone that I've been trying to cancel until November. Can I please get this escalated. This is very trying on one's nerves.

  • pond7 Brad Pond (@pond7) reported

    @LesIsMore1 @Shawhelp @TELUSsupport I’m all about Shaw. In my area, their options for service are superior, and I’ve had nothing but great luck with them for 5 years now. Any issue I had support was always fast via online chat

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp is prince george down again?