Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (10%)

3. 

   TV (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Wilson (@wilsons618) reported 2 minutes ago

  @shawhelp Hi! Just wondering if there has been changes to the Chinese customer service hotline. My parents mentioned they haven't been able to get in touch with a Shaw rep lately.

• Alison Clark (@AllyC1000) reported 4 minutes ago

  @ShawInfo I got this information from two separate support chat agents. I didn’t believe the first one could be correct (only 3?) so I tried again. So the source of info was Shaw.

• AiKO. ♥ (@AItotheKO) reported 5 minutes ago

  @mrjdlly @Shawhelp dude. right? wtf.

• Kevin Wasiluk (@WasilukKevin) reported 5 minutes ago

  @ShawInfo why can’t SHAW fix the BlueCurve issues? These issues in the backend (on the Cloud) have been going on for months and SHAW can’t fix. Every time I call support, I must escalate and waste hours of my valuable time. Should I just move to Telus????

• Jee Off (@Geoffers84) reported 10 minutes ago

  @ShawInfo shocked to learn you won’t match a Telus offer for a loyal customer.

• The Real Chris Ghost here!! (@ChrisGhost6) reported 10 minutes ago

  @staceybrotzel @Shawhelp shaw does not really help, so i figured it out myself

• Michael Donnelly (@mrjdlly) reported 13 minutes ago

  @Shawhelp wtf is with intrnet

• Smoke Eater (@dbrando11) reported 13 minutes ago

  @Shawhelp Sure no wifi is there problems

• Albert Michael (@Albsmignoli) reported 14 minutes ago

  @cbmas0n @Shawhelp I was getting like 10 a day in the SW. I unplugged it for an hour and plugged it back in, no issues since.

• Kevin Wasiluk (@WasilukKevin) reported 16 minutes ago

  @Shawhelp Will this ever be fixed? Believe had problems since March, when I moved to BlueCurve. Support told me 2 weeks ago they needed specific details of problem and they would call me back. Still waiting for their call back and when I call them, more promises but no call back