Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/13/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • kevbry Kevin Bryant (@kevbry) reported

    @Shawhelp @b_loring Down in erindale right now.

  • ZeegersTV Zeegers (@ZeegersTV) reported

    Legit so fkn angry at @Shawhelp and their lack of customer service - ruining my business revenue and making this a god damn headache I guess they’re checked out from @Rogers I don’t have time to do the Cx service BS every time this does down / lose upload connection. FIX IT

  • vShvtta ༒ (@vShvtta) reported

    @Shawhelp apps not working can’t upgrade box

  • lewyoung Lew Young (@lewyoung) reported

    @Shawhelp Never heard back. However I have seen shaw trucks on block. Imagine they have disrupted service for a hour. Have since came back on.

  • BlackBlazeE Resolution: Violate the TOS 2022 Times (@BlackBlazeE) reported

    @TELUS Do you have an ongoing bet with @ShawInfo to see who can provide the absolute worst internet quality in Canada, or is it just happenstance that you both suck?

  • Patches439 Zero439 (@Patches439) reported

    @Shawhelp Ok I’ll try just hope they don’t bounce me back to your side and back and forth those type games f issues are evil

  • LifeofJanine C’estMoi (@LifeofJanine) reported

    @Shawhelp Please bring back DIY. Magnolia Network is so American it’s painful to watch. We miss the Canadian content.

  • FrustrationIsle It is what it is (@FrustrationIsle) reported

    Wow, I have spent so much time with @Shawhelp trying to unlock my email account today. So useless. Waste my time and still don't get it unlocked. Forever to "chat" with support, probably somewhere overseas.

  • dmitrym dmitrym (@dmitrym) reported

    . @Shawhelp are there any outages in Vancouver area? Internet down but nothing on the outages list.

  • dalebutterfield Dale Butterfield (@dalebutterfield) reported

    @Shawhelp service is down in Nelson BC. Is this being fixed soon?