Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/03/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • happynigel_ happynigel (@happynigel_) reported

    I pay @ShawInfo 100% of the time for 90% service and they definitely don't care.

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    Hey @Shawhelp , and discounts for your internet service being out half the day in Edmonton? Most unreliable service

  • shelbyae ❄️Shelby Lou Who❄️ (@shelbyae) reported

    @Shawhelp any info on the cable/internet outage in central Edmonton?

  • bacon_darth 🇨🇦Chris🇺🇦 (@bacon_darth) reported

    @Shawhelp hi there. Just wondering if you are currently upgrading your network, requiring customers to upgrade equipment? Just had a phone call with someone claiming to be from Shaw. It seemed sketchy so I hung up. Thanks.

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp And I'm continuing to tweet as I believe the level of support that you've provided me today was unacceptable and Shaw needs to be publicly called out for this on the basis that public perception seems to be the only way to ever bring about change in 'too big' organizations!

  • Fermitthakrog8 Lance Leonard (@Fermitthakrog8) reported

    @Shawhelp That isnt wifi... it is your mobile network connection.

  • thelord187 TheLORD (@thelord187) reported

    @Shawhelp what is going on with the connections lately? Any issues NW Sandstone? Been dropping randomly for days #NotaRouterissue #ImaNetworkEngineer #Steamed

  • IRaiseUFacts Think B4U Tweet (@IRaiseUFacts) reported

    @Shawhelp My wife ordered a movie from Shaw, but it’s the French version, how do we cancel this request??

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp Yes I know there's an issue in my area that has come and gone multiple times and you aren't fixing it. Between Telus Ingress on the plant and a botched infrastructure leg somewhere... IT JUST NEEDS TO BE FIXED... I know this because I used to work for you guys. FIX THIS.

  • BrenaryMedia Brenary Media (@BrenaryMedia) reported

    @Shawhelp Yes, I did every step. Your website says nothing wrong. Outage page says you're working on it. Near by neighbour. Attempted chat, got nowhere fast, just looped back to troubleshooting page. Couldn't get to support.