Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 01/05/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ClintonLetain clinton letain (@ClintonLetain) reported

    @Leah_Holiove @Shawhelp Shaw offers complimentary service calls. Most other telecoms do not. Get a service technician to your house and have them fix the issue. Possibly swap the main router out if necessary. Don't give up quite yet. If they continue to fail you and let you down, then I would move on

  • kevinlovestech Kevin Lloyd🇨🇦 (@kevinlovestech) reported

    @Shawhelp Also got a credit for the months Visual Voicemail hasn't worked for me! $36, which nearly covers a month of service! Nice!

  • bag_cats Habby (@bag_cats) reported

    @Shawhelp @Leah_Holiove Ha....so after 9 hours, they finally acknowledged you! ....at least it wasn't ten hours! Reading your thread.....shaw and telus suck equally. Good luck with your issue! Cheers

  • greend01 dwgreen (@greend01) reported

    @Leah_Holiove @Shawhelp with Telus I have had good results by putting at @TELUSsupport when getting hardly any support on phone

  • JaysonAlgate Jayson Algate (@JaysonAlgate) reported

    @Leah_Holiove @brad_l28 @Shawhelp Good luck. If you need any help booking a call let me know

  • robertmcalaster Robert McAlaster (@robertmcalaster) reported

    @Leah_Holiove @Shawhelp Basically what I'm saying is...go where the best deal it. Customer care is going to be hit or miss, regardless. :(

  • DstarkStark DStarky (@DstarkStark) reported

    @Leah_Holiove @Shawhelp I Have never had a problem with Shaw and always great customer service. Sorry to hear you’re not receiving that

  • tdsin1974 TDSIN (@tdsin1974) reported

    @Leah_Holiove @Shawhelp That said, what is your issue and what have you done to try to resolve? I'm fairly techie..

  • Josephcouturie3 Joseph couturier (@Josephcouturie3) reported

    @robertmcalaster @Leah_Holiove @Shawhelp Problem on top of that is shortage of equipment so some faulty equipment gets recycled over and over

  • tdsin1974 TDSIN (@tdsin1974) reported

    @Leah_Holiove @Shawhelp Does it do that on every single TV or just one? Also when you say you need to 'unplug the box' is that just the little box or have you tried to cold reboot the main router? I find mine gets laggy at times and voice command/pvr sucks I have to hard reboot the main box.