Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 01/04/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MadameMoiselle3 Madame Moiselle (@MadameMoiselle3) reported

    @ShawInfo If is disgraceful how a customer is treated like a thief when your ppl have clearly made an error.Too bad $50 is now going to cost you our other account, our business account, and two family accounts that we manage. A customer of years has never felt soo disgusted.

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp We are experiencing more cable and internet issues. Is the network struggling in the Glendale area of Red Deer or is our hardware in need of replacement. These issues have been ongoing intermittently for weeks. Please advise.

  • Jacques_Putter Jacques Putter (@Jacques_Putter) reported

    @Shawhelp is there currently an internet outage in Sidney BC? I lost my connection a couple of minutes ago

  • VancouverRobby Robby (@VancouverRobby) reported

    @Shawhelp yall are horrible support, waited 90 mins yesterday no response, an hour today no response smh

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • Tools2uTracey Tracey (@Tools2uTracey) reported

    @Shawhelp Online help went for a break then cut me off mid conversation online. Great service.

  • dkim097 Daniel Kim (@dkim097) reported

    @Shawhelp cancelled our internet now it is absolute hot garbage for the next month while we have it :D

  • mikekellogg17 mike kellogg (@mikekellogg17) reported

    @ShawInfo your internet’s down again in callingwood, Edmonton... two hour wait on the phone. Think I’m switching to @TELUS

  • ryang3567 fishboi (@ryang3567) reported

    @Shawhelp I need help with my internet. It keeps going down

  • Slack_Daniels SlackDaniels (@Slack_Daniels) reported

    @Shawhelp Hi Shaw Help Team. Why do you have wait times spoken while going on hold when the times are not realistic? 35-45 has been 75 mins so far.