Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 01/31/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RietveltEric Eric Rietvelt (@RietveltEric) reported

    @Shawhelp That worked out well. I clicked on it and nothing happened. You guys really need to get your **** together.

  • kraftercrown Kathy Rafter🐾🇨🇦 (@kraftercrown) reported

    @Shawhelp had my email account 4 years. Today I have received in excess of 700 spam emails: different languages, nonsensical words, confirming fake subscriptions. Chat said I had to fix myself. There must be something you can do at source. I rarely got spam previously. HELP!

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp has got to be THE MOST INEPT company out there. Been 5.5 hours so far just trying to swap out equipment. Offering $25 credit. WTF?! #worstcustomerservice #badcustomerservice

  • chasejhandsome chase (@chasejhandsome) reported

    @fagofcolour @ShawInfo I'm taking away your Twitter license. Leave the poor social media teams alone!!

  • LeeLee19842 LeeLee1984 (@LeeLee19842) reported

    TV glitching again @shawinfo. Can’t watch the Olympics- we are calling again to get this resolved!! Constant problem.

  • vanlinks Kenny K (@vanlinks) reported

    @Shawhelp It seems like service was restored

  • leonard_hessels Leonard Hessels (@leonard_hessels) reported

    @Shawhelp Exactly why should I Pay more When this issue Is not new How is a new modem for extra money I do not have the solution You don't need information to answer that

  • leonard_hessels Leonard Hessels (@leonard_hessels) reported

    @Shawhelp why do I have to pay extra money, to get a new modem,in order to access my internet? The tech that is here said this is my ONLY solution #yourservicesucks

  • Blueseros Mike Sullivan (@Blueseros) reported

    @BACullenyyc @Shawhelp What was the problem?

  • shayrae_bae s (@shayrae_bae) reported

    Very disappointed in the customer service from @Shawhelp I have never had issues with cancelling services form Sasktel or Telus. Will definitely not be a returning customer