Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/30/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • lgman83 John (@lgman83) reported

    @Shawhelp @ShawInfo Arrived at property 1:59, your tech: Tony told me I was late for my 2:00, was rude & didn't follow covid safe distancing. All this after Apr12th no show made me wait 2h before calling back to cancel. #shawsucks #unprofessional

  • kevole Kevin Olenick (@kevole) reported

    @musicbaum @ShawInfo Awful. Sorry to hear that

  • hobomac5 S Mack (@hobomac5) reported

    @Shawhelp is Shaw mobile down? I can’t log on it says server error all day to add data to my phone.

  • whytestreak whytestreak (@whytestreak) reported

    @ShawInfo no cable service AGAIN in St Albert. This is the last straw. Hello @TELUS . Please contact me #telus

  • tinasvfx Tina (@tinasvfx) reported

    @Shawhelp the tech support issue was a temporary fix. its still glitching.

  • hooknshoot1 hook n shoot (@hooknshoot1) reported

    @ShawInfo @Shawhelp the Shaw TV app doesn’t seem to ever work anymore on any of my devices. No problems with the TV’s, just the Chromebook and iPhone isn’t working.

  • supes75 Neil Phillip (@supes75) reported

    @Shawhelp sent me a bill in the amount of $500 for not returning the equipment. Despite my loyalty as a customer for over 10 years and despite 4 attempts to return their equipment. You’ll never see my business again.

  • musicbaum Musicbaum 🤖🐶🇨🇦 aka Mr. Ovaltine (@musicbaum) reported

    @annettelabonne @ShawInfo This isn't so bad really. Mum had her **** together. I'm "it" so there's no big hassle but the Shaw thing is crazy. They should know better.

  • musicbaum Musicbaum 🤖🐶🇨🇦 aka Mr. Ovaltine (@musicbaum) reported

    My mum passed away. Called @ShawInfo to cancel her cable but wanted to keep internet at her place. No condolences. Said we had to cancel everything, so we did. And they wonder why they lose customers.

  • muditsaxena02 Mudit Saxena (@muditsaxena02) reported

    @ShawInfo A decent customer service would be better because you are a **** show on that side.