Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 11/23/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ChefMPhillips Matt Phillips (@ChefMPhillips) reported

    I haaaaaaaaaaate tech issues. @ShawInfo @TELUSsupport both of you have let me down today.

  • RheannaMike Mike and Rheanna Family Vlogs (@RheannaMike) reported

    @Shawhelp We sent over 9 DM’s to Shaw over 2 days ago and Not one responds back very poor response time back 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

  • CanadianWookeyz B Heine (@CanadianWookeyz) reported

    @Shawhelp thats to bad thought you would be like Telus

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “To win approval from both regulators and Canadian consumers, @Rogers and @ShawInfo are attempting to reframe the national conversation around #telecom, by getting the focus off cheap cellphone service for city dwellers.” 🤔 #competition #antitrust

  • jstagrlwithacat Alli (@jstagrlwithacat) reported

    @Shawhelp Is there something happening with Shaw internet today? I started not being able to send anything, pc or on webmail. incoming was ok. But now it's outright rejecting my password on both formats. Unsure whether to call in or just be patient if it's a known issue.

  • DiaMontgomery Dia Montgomery, Esq. (@DiaMontgomery) reported

    @Shawhelp My firm's internet was down most of the day yesterday (808 Nelson Street) and my phone line is still down.

  • Advanced_adhd Friendly Neighborhood Beardo (@Advanced_adhd) reported

    @ShawInfo I keep getting a call from 1-833-793-1026. Searches show this is from a Shaw loyalty department for a contract renewal. If true, why hang up when I answer. I would like to discuss my contract renewal rates.

  • CloverdaleGal Kathy (@CloverdaleGal) reported

    @ShawInfo how do we need to wait on the phone for tech support, this is a joke, Your TV service is terrible. Stalls, just stops and freezes, off and on all day. First call they say call back when it happens. Been happening the whole time while on hold. Pick up!

  • RheannaMike Mike and Rheanna Family Vlogs (@RheannaMike) reported

    @Shawhelp So you can put out tweets everyday but can’t respond to our 9 DM’s we have sent the last 3 days 😡😡😡😡😡 poor customer services for sure

  • wojecht Wojecht (@wojecht) reported

    Really Difficult to Stream with 92% Dropped frames, Wonderful internet Service! @ShawInfo