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Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 53% Internet (53%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cameronboyes
    Green Eggs and Cam 🇨🇦 (@cameronboyes) reported

    For what it's worth, the @Shawhelp person I was dealing with was quite rude

  • lorpap73
    Lori Papineau (@lorpap73) reported from Parkland County, Alberta

    @Shawhelp are there issues with internet in Stony Plain? Wifi keeps cutting in and out.

  • rgstone1
    Rob Stone 🇨🇦 (@rgstone1) reported

    Hey @Shawhelp too bad there’s no retailers handling your services anymore. I can’t get through on the phone line and the live chat recommends I call in. Need to replace a satellite on the outside of the house. This is ridiculous

  • eagleinbc
    Cameron M. (@eagleinbc) reported

    @Shawhelp Unfortunately that doesn’t help us now. We just transferred 5 lines over and it’s not working for us now. Future plans aren’t helpful to a today issue.

  • KimPigSquash
    Kim Goldberg (@KimPigSquash) reported

    I've got no dial tone on my landline phone in downtown #Nanaimo. Anybody else? My lights & internet are fine. Internet & phone are BOTH @Shawhelp. But Shaw piggybacks on Telus infrastructure for phone service I think. Is it possible phone line down but nothing else? Stormy.

  • EdmFLBfanatic
    Edmonton RotoFanatic (@EdmFLBfanatic) reported

    @Whofreak555 @Shawhelp Support lines busy with many calls causing long wait times? Sounds like a lot of customers are having the same issues. It’s almost definitely on their side. What city? My TV & Internet are both out in Edmonton

  • MikeFxd
    Mike Gallagher (@MikeFxd) reported

    @Shawhelp I have restarted all the network nodes still not coming up

  • fusspot39
    Carolyn S (@fusspot39) reported

    Help @Shawhelp we’ve lost all our TVs with a message “Sorry, there seems to be some trouble” I’ve unplugged and plugged in several times. No luck.

  • CameronNuttall
    Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported

    @Shawhelp My wife has been on with you for 3 hours! When they couldn’t solve the problem and we asked for a tech to come out they just reset the conversation back to the automated system! She will call tomorrow, someone’s probably going to have a grumpy customer to deal with!

  • MikeFxd
    Mike Gallagher (@MikeFxd) reported

    @Shawhelp internet down on 104th and 277 Maple Ridge