Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/17/2025 01:35

December 17: Problems at Shaw

Shaw is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • nikkleigh Nikki Stephens (@nikkleigh) reported

    @Shawhelp Hi, having a reoccurring issue where wifi just disappears - modem still shows white light like it is working but wifi is just gone, and have to wait a few minutes and it re-appears.

  • ozzman_66 Rob McKenzie (@ozzman_66) reported

    @Shawhelp my cable is not working

  • Av23_ Avery (@Av23_) reported

    @Shawhelp is there internet service outage NW Calgary right now?

  • The_Butte_Man Trevor Butte (@The_Butte_Man) reported

    @Shawhelp Thank you! Any ETA on a fix

  • 1of7billionOrSo || (@1of7billionOrSo) reported

    Thanks @Shawhelp for all the help today. 22 years with @telus and @TELUSsupport literally told me how to switch providers without even asking why. Now THATS how you retain customers. Will switch my wife’s plan from Telus too.

  • pgrundle Pat Grundle (@pgrundle) reported

    @Shawhelp Are you still having issues in White Rock?

  • chaosagent1 chaos agent (@chaosagent1) reported

    @Shawhelp - how long is internet going to be down in south Surrey?

  • Bluenoser4ever Jenn (@Bluenoser4ever) reported

    @Shawhelp is there an outage in SE Calgary currently?? I have no internet service.

  • The_Butte_Man Trevor Butte (@The_Butte_Man) reported

    @Shawhelp having issues in Abbotsford, BC. Every channel is distorted. Restarted system, no help

  • maple_wine 🍁 Nicole Marie 🍂 (@maple_wine) reported

    @Shawhelp You too, thanks for the reply. I never thought it could be limited to just my system, since I’ve never seen this before. It would be yet another weird one, but it could be that my receiver needs a forced reset. I hate doing it, though, when it’s nearly every day...