Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/28/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NorthernRiverC silly goose (derogatory) (@NorthernRiverC) reported

    @Shawhelp some guys came out to “fix” our internet, unannounced, now the internet doesn’t work and you can’t get someone out here until friday. I could get a different provider here faster than that. wtf

  • DavisMoors Leon Kisaragi (@DavisMoors) reported

    @Shawhelp Come on Shaw it 9pm I been resetting my modem all day, give me back my ******* wifi!, Every Saturday this happens, like seriously I'm getting tired of paying for a **** service, ******* overpricing me too, it getting too hard to keep up payment

  • lyn_murray Mad as hell in Calgary (@lyn_murray) reported

    @LHKirkland1 @ShawInfo We've had issues with our internet and some of our TV channels going out when it gets hot this summer and the past 2 summers. Everything has been rewired and it's still happening - just not as often as last year

  • JustCdnTrish Just_Trish (@JustCdnTrish) reported

    @Shawhelp is there wifi issues in Calgary now?

  • YYC_Corsola CalgarianCorsola (@YYC_Corsola) reported

    @Shawhelp Hi Shaw! Internet is down at Brentwood (NW Calgary) again. Any ideas as to when it will be fixed? It has been on and off for 3 days now

  • DracusSinn Dracus S'inn Chapter Master of the Iron Drakes (@DracusSinn) reported

    On top of this, the representative that I was speaking to was rude, almost no help at all, and hung up on me. They kept telling me I should have kept my tracking information (for 3 months ths???) And that if it can't be tracked that's on me and not @Shawhelp 3/...

  • Retrospect89 Rob Rollingson (@Retrospect89) reported

    @Shawhelp Hey, I just got home from work and my internet is still out. Says on the link provided this issue was resolved hours ago. I’m still having the same problem. Help?

  • DvoxtheGreat Dvox 🇨🇦 (@DvoxtheGreat) reported

    @Shawhelp @Chadrl Pay too much money for these constant technical issues And on a night like tonight Wtf

  • serenitynerd serenitynerd (@serenitynerd) reported

    @Shawhelp I subscribe to crave through you, but when I try to login to the app via my provider, you, I'm getting error message saying there's trouble connecting with my provider during the sign in. But if I go to your page I sign in to my account just fine. Can you help?

  • mrsunshinebaby Jasper Sunshine (@mrsunshinebaby) reported

    Hey @ShawInfo , why haven’t you been able to provide a stable internet connection in the past 2 weeks? Also terrible customer service..this is unacceptable