Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 11/25/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • nAuntie Nancy (@nAuntie) reported

    @Shawhelp I honestly don’t know why this was never a feature of Blue Curve which was an “upgrade” from the Gateway. If I’d known I probably would have kept the Gateway system we had.

  • Msifeoluwatobi . (@Msifeoluwatobi) reported

    @Shawhelp Not only have I been paying for a service I haven’t been getting, your employee lied as well to my ears! You record your phone conversations right? Go listen to it

  • Kevin09968274 Kevin (@Kevin09968274) reported

    @Shawhelp Internet outage yet again. Can’t wait to see my reduced bill! /s

  • liz_baskin Basking lizard (@liz_baskin) reported

    @Shawhelp hahahahaha amazing. My favourite thing about your **** service was paying your bills, getting cut off after speaking to your reps and then extorted for $215 reconnection and a contract for double the cost. .....@Bell_MTSHelps help daddy help.

  • liz_baskin Basking lizard (@liz_baskin) reported

    @Shawhelp Why don't you remove customers old account numbers and associated phone numbers? Just having people put cash into account profiles from 2005. Have some accountability for your database, your **** record keeping and stop extorting people for reconnection when you make mistakes.

  • rustysnack rustysnack (@rustysnack) reported

    Thanks @Shawhelp for calling and telling me you're going to suspend my account tomorrow. One day heads up and you want a credit card... thanks.i appreciate you giving a guy ... no time.. and require a credit card. I guess thats customer service anymore.

  • LindaSmithShpk LindaSmithShpk (@LindaSmithShpk) reported

    @Shawhelp why is my PVR recordings not working? I keep getting error X06014 on ALL my devices, including boxes, phone app and laptop. Tried resetting box and still not working. It was working fine 30 min ago and then just stopped

  • stickers66 Matt Lorenzi (@stickers66) reported

    @Shawhelp I can understand outages, but 3+ hours down and nothing on your outages page. Would be be nice to get updates.

  • AESTHETICWEEB69 Thisdobesomeunbasedshit (@AESTHETICWEEB69) reported

    @Shawhelp using new modem you provided and internet has been down for an hour white light blinking

  • rtiterle Robert Titerle (@rtiterle) reported

    @Shawhelp Hey @ShawInfo or @Shawhelp again, same location, same service, but the web site says it's not available in my area. But it clearly is. The packages it then offers are all similar but at a much higher price. Why not just be straight up? Why lie?