Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/11/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BAskari247 Bassem Askari (@BAskari247) reported

    @ClockSpin @ShawInfo My service has been appalling since renewing my contract. Unfortunately I’m locked into **** service for 2 years

  • eventbarters Matthew Fougere (@eventbarters) reported

    @shawinfo I called about my modem being set up wrong and when I called your support tech told me lies and I know they are lies and refused to help me. I owe you nothing I want you to make that collections agency stop calling me he yelled at me about it being a business account FU

  • eventbarters Matthew Fougere (@eventbarters) reported

    Youd think @shawinfo would be better at insuring that their employees are properly trained. I gave him many opportunities to come clean and be honest. He is a liar, I am sick of it. I know him from many phone calls, he is not a good person to help me and no one will because of it

  • TheFollow42 The Follower (@TheFollow42) reported

    .@ShawInfo @ShawHelp as @CRTCeng mandates paper bills, I still haven't received the paper bills I've requested since June 2020, despite e-billing disabled, numerous customer support conversations and receiving Shaw paper bills for another account at the same address

  • Marty_Chan Marty Chan (@Marty_Chan) reported

    Is there an outage in Edmonton? My internet is down. I’m in Forest Heights. @Shawhelp

  • adifood1234 Adi lally (@adifood1234) reported

    @TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.

  • avionicstree Ryan (@avionicstree) reported

    @snidclothing @Crackmacs @ShawInfo I switched my work phone back to Rogers as I found shaw mobile didn’t switch over to their partner networks very at all. I had a few sites that site just on the edge of the shaw network and I’d miss a lot of calls. My wife is still on shaw and it works great in town.

  • K_Kachhela Kirit L. Kachhela (@K_Kachhela) reported

    @ShawInfo What is going on with you network in Burnaby, British Columbia? Pathetic. Support says it will be off till Monday evening? What is going on with you people. I am chosing another service provider.

  • eventbarters Matthew Fougere (@eventbarters) reported

    @ShawInfo I do not appreciate making complaints towards your outfit as I am trying to be good. However when your employee is so rude to me by telling me your modem/router is incapable of remote admin and its function stopped my mail business about it, I am hurt you are collecting

  • eventbarters Matthew Fougere (@eventbarters) reported

    .Thankfully @shawinfo has seemingly sent a credit invoice. I still would have liked not losing a feature like remote admin through calling @shawhelp. I know that I would not like support agents on a phone using words to take services and support offered on my account away from it