Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Phill Gascon
(@Phill2theGascon) reported
@ShawInfo It's worth noting when a customer leaves your company, you file a claim with a collections agency and automatically charge $500 before you get the package sent to you. You already got your devices, I can't comprehend why you choose to do this. Customer loss = get harassed?
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Kathy Rafter🐾🇨🇦
(@kraftercrown) reported
@Shawhelp had my email account 4 years. Today I have received in excess of 700 spam emails: different languages, nonsensical words, confirming fake subscriptions. Chat said I had to fix myself. There must be something you can do at source. I rarely got spam previously. HELP!
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Brent Bernas
(@bubbaWpgRadio) reported
@Shawhelp None of this works. The service is awful
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Will
(@LurkingLogger) reported
@Shawhelp So, after all this down time I’m shocked you didn’t jump at the chance of patting yourself on the back for getting our service back up finally. Very glad it’s back but I’ll be switching to Telus at first opportunity and advising others to as well. #telus
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Real Robin Toupin
(@RealRobinToupin) reported
@shawhelp Still having issues with all phone calls showing "forwarded" on my Shaw mobile phones. Someone was supposed to get back to me.
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Matthew
(@MattTooSweet) reported
Called @Shawhelp to renew my internet+cable+cell. The "deal" for the EXACT same thing I got now was 30% higher than what I'm currently paying. Zero flexibility. Zero incentive to renew. Plenty of incentive to cancel everything and switch.
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Augustina
(@AugustinaStudio) reported
@YzabettaSativa @CRTCeng @ShawInfo Shaw wouldn’t let me take Fox out of my cable package - said there was nothing that could be done. So I told them, ‘oh yes there is, cancel my entire cable’. My media, my choice. And I hate when someone tells me I can’t do something. And I detest Fox.
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Bruce Cullen
(@BACullenyyc) reported
So. Over a day now without @Shawhelp fixing my Internet, TV, Wifi. Over 4h spent with live chat and a technician on the phone from Belize. They tried everything, “node” was down. Node is up, services still down. No physical technician for DAYS yet. I’ll be looking for a credit.
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Puffsley | #bucketsquad🍝
(@puffsley) reported
A new day which means yet another ******* service interruption from my ISP @ShawInfo @Shawhelp You useless pricks
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Red Diamond Gang
(@RedDiamondGang1) reported
@Shawhelp I have to say that not only have I had another horrible atrocious customer service issue again but I think this is going to be the camel that broke the straws back I have tried to call now for over a week the customer service agent to activate my sim cards for my wife