Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/26/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • vanryk_andre Andre Van Ryk (@vanryk_andre) reported

    @Shawhelp why does shaw continue to have unexplained outages and never explain what the reasons for outages? Why do they not simply give everyone credits?

  • jonnywmichel Jonny Michel (@jonnywmichel) reported

    @Shawhelp So frustrates right now. Been trying to speak to support via phone, chat, message, DM for 4+ hours!

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Almost 10pm PST, do you have an ETA for the Surrey outage?

  • Lindadewitt2009 Linda Dewitt (@Lindadewitt2009) reported

    @Shawhelp Our cable and internet stopped working last night around 9 pm and it's still not back up and it's been 24 hrs. I realize crews are working on the issue but seriously there needs to be some compensation for the disruption and the length it had taken to get it back up.

  • Bosman71 Shane Bos 🇨🇦 (@Bosman71) reported

    @MouthfulofTBO @TSN_Sports Yeah my @Shawhelp feed was absolute hot garbage. Screen was black during the third goal.

  • alliance_babu Alliancé ~aliya-n-say (@alliance_babu) reported

    @Shawhelp how long will it take for the service to be restored? My internet,TVs and phone have not been working since 11am Pacific time!!! Thanks

  • MarkHuynh7 Mark huynh (@MarkHuynh7) reported

    @Shawhelp bye bye unreliable terrible service Shaw. Its time to switch to @TELUS

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @im_andrewtodd @ShawInfo @Shawhelp Appears they've finally pissed enough people off they're walking away. Customer service doesn't exist with this company anymore -- I have two phones on hold waiting to see who picks up first. Maybe they'll take a call from my lawyer?

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @IanSeggie @ShawInfo @Shawhelp So glad I kept Telus mobility as my phone provider. Imagine all the people on their mobile service that are SOL again.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @im_andrewtodd @ShawInfo @Shawhelp Wicked, sorry to hear that. I will say Telus provides a more stable service. I'm going down a few notches in speed and other services just because you can RELY on them. Shaw is like that hemorrhoid that won't go away. I've had enough.