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Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dumptruckdylan
    dylan (@dumptruckdylan) reported

    dealing with @Shawhelp is awesome cause i can talk to 5 different reps who will all give me a different response and none of them fix my internet 👍

  • see_schell_
    Harrison S. Design (@see_schell_) reported

    @shawinfo your "free customer wifi" is a clear-as-day data harvesting scheme

  • Fighting_for_AB
    People over profits! (@Fighting_for_AB) reported

    @shawinfo sucks, because when they make a mistake for a customer of 20 years, instead of saying oops and making it right, they'd rather let the customer walk away unhappy. I work in tech. Countless people sent your way looking to me for a recommendation. Can't do it anymore.

  • sushantnayyar
    SUSHANT™️ (@sushantnayyar) reported

    @Shawhelp Your customer support is a joke no one is responding in chat. Shameless shaw Ironic I'm paying for services which you are not providing

  • 34R0CKETS
    34ROCKETS (@34R0CKETS) reported

    @Shawhelp And then it thanked me and asked me for a thumbs up or thumbs down lol.

  • CompAnimalPsych
    Dr Zazie Todd (PhD) (@CompAnimalPsych) reported

    @Shawhelp Are you having internet issues in Maple Ridge? Our internet has been dropping out on and off all day.

  • johnny199r
    Time Out (@johnny199r) reported

    @Shawhelp @Trevor_Moeller It’s not working for me either.

  • Gregorio99
    Greg Michetti (@Gregorio99) reported

    @Shawhelp Are you have internet problems around 156 street and 87 Ave on Edmonton?

  • KymberleyJules
    Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    Cancel ALL SEVICES WITH @SHAWHELP ALL SHAW COMMUNICATIONS THEY LIE AND THEY STEAL AND THEY TELL YOU YOU'RE GETTING THE BEST PACKAGE FOR YOUR MONEY ONLY TO FIND OUT THEY HAVE RIPPED YOU OFF HUNDREDS OF DOLLARS EVERY YEAR.

  • 34R0CKETS
    34ROCKETS (@34R0CKETS) reported

    @Shawhelp I’ve already updated it. It took 45 minutes. All because your website lacks the option to let me do it myself. An option offered by so so many other online account management tools and websites. Whats the problem here?