Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/27/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp I've been dealing with a long term disconnection of internet service due to increases in heat from weather at one of your taps outside of my property for three years. I need to speak with a head of customer service to get a detailed letter explainng the issue.

  • harvel1986 Cody Harvel (@harvel1986) reported

    @Shawhelp hey my internet and cable cut out and wont come back on. Whats the deal?

  • nekomajokko hi (@nekomajokko) reported

    @Shawhelp fix your damn **** in downtown edmonton

  • cursethewicked Exodus 22:18 (@cursethewicked) reported

    @ShawInfo 👈WTF is up with service on Vancouver Island?!?? It’s now 3:12 am and service has been interrupted since 10 pm last night!!!🤬🤬🤬🤬

  • Kassie_YEG Kassie (@Kassie_YEG) reported

    Looking at homes in Rundle and Beverly Heights in Edm. No Telus. What is @shawcable like over there. Dont want to have to call @Shawhelp . Come on #Yeg lets start calling out these internet providers if they offer horrible service #ShawCommunications #ShawCable

  • johnholmesyeg John Holmes (@johnholmesyeg) reported

    @Shawhelp internet seems to be down in downtown Edmonton 😭

  • NicaNessun Nicola Wright (@NicaNessun) reported

    @Shawhelp is there an outage in downtown YEG again? One week since the last time this happened...not impressed.

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp The lack of accountability to not fix a 3 year issue is horrible. Id like to have the contact information of someone in charge of customer service please.

  • chriscorrigan Chris Corrigan (@chriscorrigan) reported

    Hey @Shawhelp i have a question. Why do you keep phoning me and asking if I want a new package? I have said no. I appreciate the Internet service but your customer service has crossed the line into spam.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Terrible service as usual 👍