Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 03/13/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KatharineTodd_ Katharine Todd Millar (@KatharineTodd_) reported

    @Shawhelp any information on an outage in Vancouver (Arbutus Ridge area)?

  • TrishyLiz74 Tracy Kay (@TrishyLiz74) reported

    Looking for some tech help. Apparently there is a known issue for @Shawhelp emails not being compatible with the iOS mail app past 14.0. Just got a new phone through @RogersHelps and email won’t work. Have spent hours with Shaw trying to fix. Has anyone overcome this? #winnipeg

  • sheloveskhier1 lawrence (@sheloveskhier1) reported

    @Shawhelp why is my wifi down?

  • mrjdlly Michael Donnelly (@mrjdlly) reported

    @Shawhelp Frigging. Horrible

  • cindershad0w cindershadow (@cindershad0w) reported

    @xeviuss @ShawInfo It took months for them to fix mine. Got a large rebate on it too. Had to run my own router with the modem in bridge mode

  • newbornindie Leanne (@newbornindie) reported

    @Shawhelp sent a dm for some support on contacting someone

  • bouqounmie Oluwabukunmi (@bouqounmie) reported

    @Shawhelp i am this close to changing my internet provider. My modem suddenly won't boot despite troubleshooting and speaking to 2 different agents. Now they've concluded that it would require technical support but i can't get anyone until the 2nd of July.

  • therealb0wser The Rev. Jason Mitchell (@therealb0wser) reported

    Is it @TELUSsupport? Is it @Shawhelp? Who will be the winner in the Battle of the Bad Box?

  • MeowsMeoww MeowwMeows TL50 (@MeowsMeoww) reported

    @Shawhelp do you have an update on the internet outage in Surrey? Last updated at 6am

  • jeonnojen 🫰🏼noreen⁷💜ᴾʳᵒᵒᶠ🐰💜 (@jeonnojen) reported

    @Shawhelp The entirety of our business day has been severely affected by this outage. It’s unfortunate that, at 4:40 PM, there is still no resolution and our internet and phone lines are still down.