Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 03/24/2026 22:45

March 24: Problems at Shaw

Shaw is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Lee3767 Liana (@Lee3767) reported

    @Shawhelp #Mobil no sense of customer service. We did what rep said & still issues exist, rep & TeamLead Ian say hands r tied n Ian says we do not escalate customer issues higher than his position. He had no response to my question, what does he get paid for if he can't help us?

  • CottonDockers C.T. Dockers 👖 (@CottonDockers) reported

    I have 28 sports channels on @ShawInfo . I’ve never asked for sports channels.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @grambowpg @Shawhelp @TSN_Sports Not sure you’re missing much. It’s a watered down, highly compressed 4K signal. Was not impressed much when you compare to true 4K streams.

  • rtychonick 🔲 Russ T (@rtychonick) reported

    @Shawhelp Is there an outage in Transcona? No TV or internet here.

  • merryshari Shari parsons (@merryshari) reported

    @Shawhelp Good morning. My cable has been down since 1030 last night. Live in Cobble Hill BC. I saw a maintenance happening between 1200 and 0600 but it went off at 1030

  • Nate_DrDieless ๖̶̶̶ζ͜͡Nate DrDieless (@Nate_DrDieless) reported

    @Shawhelp When is your mobile service coming to Manitoba? Waiting patiently so I can switch.

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • RootBeerTuna RootBeerTuna (@RootBeerTuna) reported

    @Shawhelp how much longer will the internet be down in the lower mainland/Surrey area? This is ridiculous, i've had nothing but trouble with Shaw lately, think it's time to switch

  • gojetsgo85 Nicky (@gojetsgo85) reported

    @Shawhelp can my fiancé phone on my behalf? Our crave login isn't working and says we have to pay for it. We have the HBO package and that's included

  • WasilukKevin Kevin Wasiluk (@WasilukKevin) reported

    @Shawhelp Will this ever be fixed? Believe had problems since March, when I moved to BlueCurve. Support told me 2 weeks ago they needed specific details of problem and they would call me back. Still waiting for their call back and when I call them, more promises but no call back