Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/10/2025 01:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 123midnite Midnite (@123midnite) reported

    So my internet went down in the middle of three cards with no help from @Shawhelp and then my power went out @EPCOR LOL brown outs? Winter? Covid? Do I need to move somewhere else?

  • happiebean Michelle (@happiebean) reported

    How do I talk to someone in my local @Shawhelp office instead of people who don't want to help. I just got hung up on by @ShawInfo customer service for asking about my local office!!

  • sheaC_3 shea (@sheaC_3) reported from Burnaby, British Columbia

    I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

  • andrewds19 Andrew Stevenson (@andrewds19) reported

    @Shawhelp Some of the worst customer service I’ve ever endured. Pay ridiculous rates in the first place for a service. The service doesn’t work properly so we are told we need to buy pods after we are in a contract. So have to pay more to get the service we already pay for...

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp is the wifi down in McKenzie Lake?

  • Vixenoire Vixenoire "Fox" (@Vixenoire) reported

    Me: Hey I work from home and I’m having connection issues and drops in my bandwidth. Asking for a fix for 1 yr. @ShawInfo tech: OK let me reset your modem settings so you’ll have no internet for awhile. ... Did I not just say I’M WORKING?! Honestly unbelievable. #yyc

  • adolwyn Beth Allan (@adolwyn) reported

    Is anyone else in the Beltline #yyc having trouble with their @Shawhelp internet today? It’s been glitchy all day for me and now it seems to have gone down for real.

  • d6rcy darcy 🖤🥀 (@d6rcy) reported

    lmao I have 0 upload speed for the second week in a row. I guess I'll just switch to the other service in my area ahhaha @Shawhelp

  • Sidi_senpai Subsidium (@Sidi_senpai) reported

    Hello @Shawhelp, one of your support technicians decided it would be fine to reboot my connection without warning or saying anything first and caused me to disconnect from a lot of important things all at once. Really fantastic customer service thank you.

  • dasher_kcco Dash (@dasher_kcco) reported

    @Shawhelp we have had no phone service since yesterday in Nanaimo.