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Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • theharoonbutt
    Haroon Naseer Butt (@theharoonbutt) reported

    @ShawInfo Shaw internet is probably the worst thing happened to Canada. Worst customer service! Been with them 5+ years but so closed to moving to @bellcanada Keep getting internet interruptions while working from home. @Shawhelp you guys suck!

  • JaysonAlgate
    Jayson Algate (@JaysonAlgate) reported

    @brad_l28 @Leah_Holiove @Shawhelp Your main box probably needs to be changed. Book a service call, they’re free!

  • ClintonLetain
    clinton letain (@ClintonLetain) reported

    @Leah_Holiove @Shawhelp Shaw offers complimentary service calls. Most other telecoms do not. Get a service technician to your house and have them fix the issue. Possibly swap the main router out if necessary. Don't give up quite yet. If they continue to fail you and let you down, then I would move on

  • buenonote
    Danielle (@buenonote) reported

    @Leah_Holiove @Shawhelp Virgin has been Amazing.. if your looking for phone service, otherwise Novus for cable/internet

  • yah_but
    douglas brown 📷🦉🦅 (@yah_but) reported

    @followthetwitt @Leah_Holiove @Shawhelp Shaw used to be so fast and resolve issues, but something happened. They kept sneaking the prices up, so when a rep came by my door with that deal I switched and never looked back. Optik with fibre ✅ No matter though, both will always have issues trying to reach by phone.

  • Barry1966Nova
    Barry Smith (@Barry1966Nova) reported

    @Shawhelp It's just that your spam blocking is not working. Need to fix your algorithm.

  • ZepGuyPete
    Peter Corrin (@ZepGuyPete) reported

    @Leah_Holiove @Shawhelp I had Shaw for a week and the picture quality was so bad. They attempted to make everything better installing old wired equipment and that didn’t help. Went back to Telus again and all was good. I am having some router issues though now. Haven’t had time to call them.

  • bag_cats
    Habby (@bag_cats) reported

    @Shawhelp @Leah_Holiove Ha....so after 9 hours, they finally acknowledged you! ....at least it wasn't ten hours! Reading your thread.....shaw and telus suck equally. Good luck with your issue! Cheers

  • Barry1966Nova
    Barry Smith (@Barry1966Nova) reported

    @ShawInfo Help, we are being spammed by some fake Amazon caller. Can you add them to your spam blocker on the home phone please?

  • mischa198
    Mischa (@mischa198) reported

    @Leah_Holiove @Shawhelp I ditched Shaw 5 years ago…with Telus..no issues and I’ve been with Telus mobility for 20 years and always amazing service…Shaw sucks