Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/12/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Just gonna keep talking about how terrible shaw is from my seeing that's all I can do at the moment.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Wow it's been a whole 10 seconds. Lemme check something real quick. Yeah, Shaw is still terrible.

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp So is this month being discounted or are you intending on stealing from people still? You don't supply the fiber speeds you claim and the customer service is deplorable. Your phone assistants and techs are unreliable and just google for you, no knowledge at all.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Of all my years being forced to go with Shaw, I have never actually gotten a internet connection remotely close to what was advertised. If you live in an area where Shaw can gauge you, they will.

  • afivancouver アンソニー (@afivancouver) reported

    Hey @Shawhelp , I don’t suppose you’d care to speculate as to why my internet always seems to slooow down around this time every day?

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp It's not even that, your service department is so useless it's not worth paying them. They shouldn't have jobs. They sit there doing nothing keeping people on hold for almost an hour, and then look at the screen for 2 seconds to put them back on hold 'because they can't help'

  • Veldex Jordan (@Veldex) reported

    @Shawhelp estimated time on the fix for Winnipeg?

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp It's kinda hard with limited data and internet that doesn't work. Calling support and waiting for a call back, and then having them call back to leave you on hold for 40 minutes kind of defeats the purpose. The help line is worse than useless and this just seems like a ploy 1/2

  • lilspg Lil Spring (@lilspg) reported

    @Shawhelp hi. Need help with my blue curve tv on my iPad, called but on hold forever, please get back to me! Why do I always have to wait forever to talk to someone??

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is horrible and I wouldn't recommend them to anyone.