Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/06/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • whalespine Tim Beck (@whalespine) reported

    @Shawhelp Experiencing internet outage in Cochrane area. Rebooted everything but still no internet connection.

  • wendy_waters Wendy Waters (@wendy_waters) reported

    @Shawhelp any problems in East Van right now?

  • amandaburkebiz Amanda Burke (@amandaburkebiz) reported

    @Shawhelp we have had internet throughput / connectivity issues for at least 3 days now. We live in West End. Just called help line but auto response talks about issue in our area being worked on, so we hung up. Do you know if “area issue” has been going on for days as well?

  • CozmoFoundation The Cozmo Foundation (@CozmoFoundation) reported

    @Shawhelp For your information. Blair I will be sending a complaint to ccts and crtc these are government offices that will contact shaw cable with your lack of service.Have a good day.

  • graciestyle2 @graciestyle (@graciestyle2) reported

    So @shaw was supposed to be here today after the last tech & customer service rep lied and/or didn't read my file. This now day 5 with no apology or remorse. @Shawhelp #bcpoli but they'll invoice me ugh

  • DarbyCar Darbycar (@DarbyCar) reported

    @Shawhelp I had a problem with my new PVR, contacted Shaw, got great help. Agent arranged for a tech to visit on Tuesday between 1:00 and 3:00, but the problem seems to have been resolved remotely, and I want to cancel the appointment. Please advise; I'm in Victoria, BC.

  • Bowtiestillidie Zac Robinson (@Bowtiestillidie) reported

    @Shawhelp 1 month of connection issues and all your techs say is un plug it and plug it in useless information

  • diamondlegacy2 Katie Hall (@diamondlegacy2) reported from Calgary, Alberta

    @Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

  • realShadoroth Shadoroth (@realShadoroth) reported

    Yo @Shawhelp can I take a technical aptitude test that would allow me to talk directly to your NOC or provisioners whenever I have an issue? I am quite tired at having to explain to your tier 1 phone support my issue like I am talking to a layman.

  • BexFiya 🖤𝕽𝖊𝖇𝖊𝖈𝖈𝖆 𝕼𝖚𝖎𝖓🖤 (parody account) (@BexFiya) reported

    Just a heads up to anyone that deals with @ShawInfo do not deal with them they terminated our account without any notice what's so over go with someone else that won't **** you like this because this is a joke.