Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 03/07/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Slack_Daniels SlackDaniels (@Slack_Daniels) reported

    @Shawhelp Trying the chat help now but... it said Carlos is there but he will not answer. Anywhere else I can call? I waited almost 2 hrs earlier

  • ryang3567 fishboi (@ryang3567) reported

    @Shawhelp I need help with my internet. It keeps going down

  • callicod Dan (@callicod) reported

    @Shawhelp at 11:00pm (on the dot) every night I’m playing nhl on ps4 (happened all last year with 20 now with 21) my game disconnects online. Can you help troubleshoot this?

  • VancouverRobby Robby (@VancouverRobby) reported

    @Shawhelp yall are horrible support, waited 90 mins yesterday no response, an hour today no response smh

  • SHEESH21183369 SHEESH (@SHEESH21183369) reported

    @Shawhelp I am a new/returning customer and have yet to receive my hardware. (1 week) I have, however, received my bill. I have tried reaching you by phone and through your system MANY times but to no avail. Is this the service I can come to expect from Shaw? CANCELLING!

  • Rob_Reinhardt Robert Reinhardt (@Rob_Reinhardt) reported

    Working remotely is fantastic when the Internet is working. For this entire week, our @ShawInfo business class cable Internet has been dreadful. @Shawhelp tech support said it would be a week before a tech could be on site. Looking into alternative or backups...

  • Browner23K Browner (@Browner23K) reported

    @Shawhelp all systems down in Calgary S.E.?

  • mikekellogg17 mike kellogg (@mikekellogg17) reported

    @ShawInfo your internet’s down again in callingwood, Edmonton... two hour wait on the phone. Think I’m switching to @TELUS

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • wpgjets2point0 John Pauls (@wpgjets2point0) reported

    @Shawhelp please hire more customer service people