Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 01/19/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CathieCanada Cathie from Canada 🇨🇦 😷🏳️‍🌈 (@CathieCanada) reported

    @Shawhelp Why is the Search on the TV not working anymore? It has been frozen for a week

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp hey Shaw been having abit of internet issue because of the damaged. Cable in the manhole is there way to figure out when it will be fixed?

  • Clippernolan Rob Jones (@Clippernolan) reported

    Anyone in #NewWest experiencing internet disruption or outage, like me? @Shawhelp? Anything to report?

  • CChristineC Christine Curtis (@CChristineC) reported

    Anyone else having issues with Shaw this evening, or do I have to run around the house and check cables... @Shawhelp Couple of hours now.

  • MikeMcCready Mike McCready (@MikeMcCready) reported

    @TJAllred @ShawInfo I know. Terrible. Who do you use for Internet? I was thinking of switching to @TELUS, but so can’t get fast Internet packages where so live.

  • vincentzh306 Vince Zhang (@vincentzh306) reported

    @ShawInfo Hello, can anyone help me to find my enterprise acct manager? I signed buz contract back in August. I still waiting for the connection. Mr. Pocock can you see this?

  • 204TobaMan Wicker🇨🇦 (@204TobaMan) reported

    @Shawhelp I’m not really sure how many more times I can hear “we’re not sure what’s causing your problem. We’ve changed the modem and it looks like there’s an issue with the tap. We can’t fix it if we don’t know what’s causing it.”

  • Kas3er4 Kasper (@Kas3er4) reported

    @Shawhelp is there an outage in NE Calagary ?

  • consultify Nobody (@consultify) reported

    @Shawhelp we went through all the steps of enabling roaming for our son who is currently traveling on his own in a big US city and his phone service is not working and your company wanted us to chat with a bot about it all night. Unacceptable.

  • VelvetangelsV Velvetangels_vancity (@VelvetangelsV) reported

    @Shawhelp i have a 300mbps package but doing a speedtest all day, i barely get 10mbps. I work from home and i hjavent been able to log in to my work servers because its so slow