Shaw

Shaw Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 01/07/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sudsy23 jeff (@sudsy23) reported

    @Shawhelp Is there an outage here in bridlewood SW? Internets been out since 3:30. Nothing on website but my Shaw says there is with no details?

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp Oh you no longer have anyone at night. Kinda sucks having to wait til morning but it is what it is. Thanks.

  • karren_n Karen (@karren_n) reported

    @Shawhelp Why is my WIFI always out? I'm in Willow Park in Calgary. I'm always having to unplug my modem & plug it back in. That's not working tonight & I've used half my data for my phone because of it.

  • K_Kachhela Kirit L. Kachhela (@K_Kachhela) reported

    @Shawhelp Service outages and scheduled maintenance happen from time to time. We're currently experiencing a disruption in service in From Michipicoten to Wawa. Some customers located between Michipicoten to Wawa are experiencing an interruption to Internet, Television and Home Phone

  • collingoertzen the locksmith (@collingoertzen) reported

    @ShawInfo very unreliable internet can't get cisco or Arris to work with your network and is out 🙄 @sasktel will be a better option

  • wuzdken1k 𝗞ΞИ°ᵐᵃʳᵗⁱⁿ (@wuzdken1k) reported

    @Shawhelp — Hi customer support team, I sent you a DM.

  • aluuluu Amy Luu (@aluuluu) reported

    @Shawhelp @Jclynlrch I am having the same problem

  • adifood1234 Adi lally (@adifood1234) reported

    @TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.

  • BAskari247 Bassem Askari (@BAskari247) reported

    @ClockSpin @ShawInfo My service has been appalling since renewing my contract. Unfortunately I’m locked into **** service for 2 years

  • K_Kachhela Kirit L. Kachhela (@K_Kachhela) reported

    @Shawhelp Service outages and scheduled maintenance happen from time to time. We're currently experiencing a disruption in service in From Michipicoten to Wawa. Some customers located between Michipicoten to Wawa are experiencing an interruption to Internet, Television and Home Phone