Shaw

Shaw Outage Report in St. Paul, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Paul, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Paul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Paul, Alberta 09/14/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

  • JustBeing88 JustBeingHonest (@JustBeing88) reported

    @Shawhelp Nah, let’s keep this public, like I said, the community of Queensland in Calgary has had outages for 10 days now, your own support team told me I was wrong but then checked with your “other support team” who apparently do know about it and don’t have any idea when it will work

  • MikeJenkinson Mike Jenkinson (@MikeJenkinson) reported

    @Shawhelp I cleared cookies and it worked, so the problem was on my end. Thanks.

  • donmartiann Don Martian (@donmartiann) reported

    @Shawhelp yeah okay its been a almost two days... Been patient enough. My neighbors have Telus and someone else has Bell they still have internet. Im cancelling and anyone else who’s affected I suggest you do the same. Worst customer service can’t even speak to an operator on the phone

  • Drummerfy MatrX Drummer (@Drummerfy) reported

    @Shawhelp I’m bout to block you guys for this last years dumpster fire of service

  • tylerho20 tyler ho (@tylerho20) reported

    @Shawhelp says that they'll restore wifi once power is back. Its been 24 hours with power... At this point it wouldve been quicker to teach me how to fix it so I could fix it myself. Also idk how your the only isp down 🤔. Crazy

  • Rebeccachau Rebecca Chau (@Rebeccachau) reported

    @Shawhelp Our neighborhood has been without service for over 24 hours. Website tells us to check to Hydro outage for updates - but we all have power! #poorcustomerservice

  • careporsche Caroline Porsche (@careporsche) reported

    @Shawhelp hello my tv isn't working but my internet is. TV says no signal

  • Bratt_world Brattani 🧡🍁🎃 (@Bratt_world) reported

    @Shawhelp what’s the deal ? Langley no service for days. No cell, home phone, cable or wifi. It was 60km winds, not much of a storm. Not feeling very confident going forward (both rogers and shaw have shown they’re unreliable) powers been back on over 24 hours now.

  • YM_Blackrose YM Wicca (@YM_Blackrose) reported

    @Shawhelp Is internet in Coquitlam still down??? For how much longer the issue will be resolved????