Shaw Outage Report in St. Paul, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Paul, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Paul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (18%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Raquel
(@RaquelH_07) reported
@Shawhelp went from pixelated tv/bad sound (but apps worked) to our Netflix movie cutting out with an error to tighten cables. Cables tightened. Same error message. Now we can’t access the apps. Service doesn’t come for two days. Beyond frustrated. 2nd time in less than a month.
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꧁༒•Pat White•༒꧂
(@PatWhite1984) reported
@Shawhelp Hey @Shawhelp fix the freezing with Blue Curve. It’s supposed to make things BETTER. Not worse…..anyone else experiencing this?
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Кевін (Kevin Lloyd) 🇨🇦
(@kevinlovestech) reported
Just finished the most lovely tech support call with Diane in Victoria, BC at Shaw Mobile! They are so damn lucky to have her! Having Visual VM issues and she did what could to resolve them tonight. We had to hang up for me to test it. @Shawhelp
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Breadwarrd
(@BraedenJohnson7) reported
@Shawhelp Is there an outage in NW Calgary in the Citadel/Arbour Lake area
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Basking lizard
(@liz_baskin) reported
@Shawhelp I spoke to 3 representatives. They denied this mistake on behalf of shaw, denied the account mix up and denied the deal made in good faith. Why would I fall for it the 4th time? @Bell_MTSHelps hooked me up. I install both your products, and I will never use shaw service again 😒
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Rollie Woods
(@rollie_woods) reported
@PeterLepine @Shawhelp Last time I got frustrated with Shaw I called them and asked to cancel my service. When I explained why they fixed the problem right there and gave me a $25 credit. I told them I didn't want the credit, I just want them to answer the phone and fix the problem wo me waiting hours.
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Gerald's folly
(@schroepferg2) reported
@joehagg @Shawhelp @ShawInfo Don't know why, but on my phone I have this intermittent issue with twitter. This despite blistering speeds on the modem. And yet, I turn off the wifi on my phone and BOOM, no problems.
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Peter A. Lepine
(@PeterLepine) reported
Well, over the course of 5 days & with the assistance of 7 tech support people & one service tech who visited my home, & countless “back end” people, my internet modem is finally activated. One special shout out to Jesse at @shawhelp who stuck with me until the problem was fixed
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Rhyno®️©️
(@WRhyno) reported
@Shawhelp @ShawInfo why is it everytime I'm watching a show that is currently recording and I try to skip, it randomly sends me back to the beginning of the program? So bloody annoying. This needs to be addressed. And no it's not just me. Others have the same problem.
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꧁༒•Pat White•༒꧂
(@PatWhite1984) reported
@Shawhelp And the internet is slow too. Why did I upgrade internet 500 if it’s not doing me any good? You guys are the WORST!