Shaw

Shaw Outage Report in St. Paul, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Paul, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Paul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Paul, Alberta 01/11/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • turbulentio Digi (@turbulentio) reported

    @JulieRohrYEG @ShawInfo 5/ Run trial web casting sessions. If the signal is still poor. Switching ISPs might be an option. Pls keep in mind that the trial sessions need to closely resemble the traffic generated during the event. So you need a trial session w/ the same # of expected guests or greater.

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp TRY! to help. SMH. Somebody is in danger and you'll try to help. Your company literally has control over the person's services and you have the resources to move a mountain to make sure your customers are safe. But, please just try to help.

  • bluerhythmav Brad Mitchell (@bluerhythmav) reported

    Hey @Shawhelp - PVR gateway has been down for two days. Reset not working. DM sent, would appreciate a reply. Thanks!

  • BlakeMurdock69 Adam Holmes (@BlakeMurdock69) reported

    @Shawhelp Having some internet issues in Coquitlam, BC currently. Trying to get ahold of someone, but not having much luck!

  • dannyyo80475245 danny young (@dannyyo80475245) reported

    @ShawInfo your radio people are sounding stupid you cannot talk about things you do not have and tin can and string tech. a joke! pull up your socks!

  • nivende2 David Niven (@nivende2) reported

    @JulieRohrYEG @Shaybeerta @ShawInfo I have had problems when a neighbour is on the same Shaw or Telus channel as my router. Shaw would know how to fix that remotely by accessing your router .

  • ziegler__c Courtney (@ziegler__c) reported

    @Shawhelp MIL has a lifeline and her internet is down. Tech said they can’t get to her until the 23rd, then they said they’ll book her in the next day as an emergency (she’s blind,lives alone).They never showed up and said they never booked her in and she will have to wait, zero sympathy..

  • DwightLester ... (@DwightLester) reported

    @JulieRohrYEG @tish_A_tish @ShawInfo Cat 5 or cat 6 cable directly from modem to laptop. Problem fixed

  • wesburwash Wesley Burwash (@wesburwash) reported

    @Shawhelp is internet service down in Sherwood Park?

  • ChadOhman Not-in-Hawaii Chad 🌸 (@ChadOhman) reported

    @JulieRohrYEG @ShawInfo Get yourself a 50ft ethernet cable. Plug directly into Shaw's router. If it's not any better it's Shaw's problem. Next step? Ditch Shaw.