Shaw outages and service status in St. Paul, Alberta

Problems in the last 24 hours in St. Paul, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Paul, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Hoefgen (@Jelly_Canuck) reported 3 minutes ago

  @PaulDoroshenko @Shawhelp If you want you can take the Ferry to Nanaimo their tech call centre is right there it’s probably faster than getting @shaw to help over the phone :-)

• 
  Frannie (@fvmcgillicuddy) reported 4 minutes ago

  @PaulDoroshenko @Shawhelp Did he try to sell you cell service? I had a very specific issue with a modem they sent me (that I didn’t want or need and that didn’t work) and every phone call as I tried to get them to stop billing me for the faulty modem I’d returned they attempted to sell me more services.

• 
  Paula Bennett (@paulawhite45) reported 4 minutes ago from Didsbury, Alberta

  @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

• 
  Tim Goos (@goos_tim) reported 5 minutes ago

  @Shawhelp I was at the Citadel Theatre in Edmonton last night. Phone connected to the shaw pass point service. It was abysmally slow. Turned wifi off to use lte instead. Wifi Signal needs some help in that building.

• 
  James Crana (@james_crana) reported 7 minutes ago

  @Shawhelp I am expecting some form@of compensation for a service that I am paying for but I have not been able to use for the last 9.5 hours and counting .

• 
  bradholtXXIV (@bradholt24) reported 7 minutes ago

  @Shawhelp is there an outage in Cardston?

• 
  AM Friesen (@amfriesen) reported 8 minutes ago

  sadness @Shawhelp TV not working - TWO days tech help + many previous days w/o @weathernetwork wait SIX more days b4 physical tech help available - can record & watch things but major sadness for those who need live updates - gonna have to figure compensation once fixed @ShawInfo

• 
  Jim McLellan twice Vax! jab or slab people! (@jimmclellan23) reported 8 minutes ago

  @Shawhelp so extremely frustrated. Spent the last while talking to various help bots and a live agent. With no resolution. Sahe has a none issue and no time frame to a fix. And no management works on weekends? #corupt telecom.@CRTCeng

• 
  Erik Korhonen (@Korhonen_Erik) reported 8 minutes ago

  Hate good customer support, signed up for internet with @ShawInfo . They will lie to you, extort you based on those lies, hang up on you when you are upset about this , ever other person will waste your time , mock you, and blame you . It was a really great 3hr experience.

• 
  shoana harrower (@shoanah) reported 9 minutes ago

  @Shawhelp my 80 and 84 year old parents have been screwed over by Shaw! They had a technician in to switch to Shaw internet Thursday evening and as they began their remote worship their "new" modem worked for 1/2 hour and went down. They have had no TV or wifi since then!