Shaw

Shaw Outage Report in St. Paul, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Paul, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Paul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Paul, Alberta 11/19/2025 10:35

November 19: Problems at Shaw

Shaw is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_Reinhardt Robert Reinhardt (@Rob_Reinhardt) reported

    Working remotely is fantastic when the Internet is working. For this entire week, our @ShawInfo business class cable Internet has been dreadful. @Shawhelp tech support said it would be a week before a tech could be on site. Looking into alternative or backups...

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • ryantyke Wine Guy (@ryantyke) reported

    @Shawhelp Please help. Internet down at @BaselineWine

  • blazed383 blazed383 (@blazed383) reported

    @Shawhelp No thanks. I’ve called Telus. Switching should solve my issues that you haven’t fixed since March

  • mikekellogg17 mike kellogg (@mikekellogg17) reported

    @ShawInfo your internet’s down again in callingwood, Edmonton... two hour wait on the phone. Think I’m switching to @TELUS

  • Redgmc Gerry Minard (@Redgmc) reported

    @Shawhelp Ever since my iPad updated to 14.2 I am receiving an blue curve tv error message error TVApp 00200. I have taken a number of actions many of them suggested after numerous google searches. I still cannot connect. Is there a fix for this?

  • Mc3ain Mike Grimes (@Mc3ain) reported

    @Shawhelp seriously ticked off about how you have locked down WiFi settings in the blue curve gateways, some people need to be able to change these settings, I have customers calling me because their smart devices will no longer connect because we can't separate 2.4 and 5ghz...

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp We are experiencing more cable and internet issues. Is the network struggling in the Glendale area of Red Deer or is our hardware in need of replacement. These issues have been ongoing intermittently for weeks. Please advise.

  • rooshoff ROOSHOV (@rooshoff) reported

    @Shawhelp Suck a **** you useless ****