Shaw

Shaw Outage Report in St. Paul, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Paul, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Paul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Paul, Alberta 12/23/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp What I've done to date:Openened ticket with Shaw -- no issue found with network registration Had SIM Card replaced at the retail store (no improvement)Logged another ticket (no fault found) Swapped phones (current phone is a Samsung S21, swapped with my older S8) --

  • renawoss Rena Woss (@renawoss) reported

    @ShawInfo LOUSY CUSTOMER SERVICE!!! Automated !!! I want to talk to a REAL PERSON...not listen to a machine yapping at me about $$$$$ ...WTF!!!

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp just a heads up, 431 (Love Nature) is doing the audio and video skipping again. Not asking for help because I'm 99% sure it's the channel (it almost always is)

  • LGSentinel L Graves (@LGSentinel) reported

    @TheJenRollins @telusmobility I've found @Shawhelp was the best of the 3 major Cdn internet/phone providers because I could phone, quickly get a human who had the knowledge and was empowered to help. Actual internet service quickly became too $$$ & less reliable so–>Telus but phoning in is a 1.5 hr nightmare.

  • eman_elkadri Eman Elkadri (@eman_elkadri) reported

    @ShawInfo I am trying to get through to a supervisor and your customer service is not helping me out at all. How do I get through to somebody who can help me with my billing?

  • TheBebsMLC Bebs76 (@TheBebsMLC) reported

    @Shawhelp Thats freaky as ****...good work lol

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp I've been a Shaw mobile customer now for a few years and generally until the last 6 weeks I've been happy with the service. I'm noticing lately that the service has been absolutely brutal.

  • SuzKantner Suz Kantner (@SuzKantner) reported

    @Shawhelp - is the service down? I cannot log into MyShaw/Shaw.ca at all. Keeps saying "the site can't be reached/the connection was reset" no matter which way I try - on desktop, thru app, nada.

  • c1sand Christina Sand (@c1sand) reported

    @Shawhelp Still having spotty service in Maple Ridge Community Edmonton after no service 24+ hrs. Anyone else?

  • eman_elkadri Eman Elkadri (@eman_elkadri) reported

    @Shawhelp I have been on the phone for now over 20 min to try and speak with someone who has the authority to help me with my bill and the lady keeps telling me my request to speak with a supervisor is being denied. I am for real super confused here.Please help me understand this