Shaw

Shaw Outage Report in Stratford, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stratford, Ontario 11/19/2025 10:10

November 19: Problems at Shaw

Shaw is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Calgary_Bigfoot Calgary Bigfoot (@Calgary_Bigfoot) reported

    @Shawhelp anyone else in #Acadia reporting internet connectivity issues?

  • byers_halie halie paige (@byers_halie) reported

    @anelame @Shawhelp Mine was recovered back through the help of Dellycrack22 on Instagram Texthim or WhatsApp +14144854707

  • wpgguy **** Ferguson 🇨🇦 (@wpgguy) reported

    @3_putt @Shawhelp I think its in the main box outside. Others in the area same issues.

  • Huphoi1 Huphoi (@Huphoi1) reported

    @Shawhelp Your service members have admitted to coming and replacing our router, knowing it won’t fix the issue. That’s not “wanting to help”

  • deestazzy Dee Duquette (@deestazzy) reported

    @Shawhelp Outage in Drayton Valley how much longer? And don't give me the white wash talk. Be real and explain what's occurred and why it's taking so long to repair? Thank you

  • reidgm reidgm (@reidgm) reported

    @ShawInfo @Shawhelp So again a problem with Shaw. Haven’t been able to login to My Shaw for weeks now. Just spent another hour with two different techs and still no resolution. And then was disconnected from the last tech while still trying to troubleshoot. Frustrating!!!!

  • jzj1990 Jake O' Lantern 🎃 (@jzj1990) reported

    @shawhelp our internet is down in V5V. A little help?

  • DeadmanEmsland 👻DeadmanEmsland (@DeadmanEmsland) reported

    @Shawhelp Been down that route already this last month. All I hear is more “sorry our techs are working on it” and “ we’ve sent an email out to them to get back to you”. Time and time again. Still nothing.

  • Sayshal Sayshal (@Sayshal) reported

    @Shawhelp 4 years as a shaw customer and I upgrade to Fibre+ only to find out port forwarding is basically not possible anymore. Tech support said they won't help. Very unimpressed.

  • abhishekshaw401 Abhishek (@abhishekshaw401) reported

    @Shawhelp is there an internet outage in Calgary SW?