Shaw outages and service status in Stratford, Ontario

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stratford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 7 minutes ago

  @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?

• 
  TC-VAN (@RageGeist) reported 8 minutes ago

  @Shawhelp Yes I am still without service

• 
  Jenn (@jskapin) reported 8 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 9 minutes ago

  I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄

• 
  Sean Bonner🔥 (@seanbonner) reported 11 minutes ago

  So everyone with @Rogers @RogersHelps @Shawhelp home internet in Vancouver has no connection and none of their service outage reports are even mentioning it.

• 
  Lori Bird (@lorianebird) reported 13 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  Mark Banks (@markbanks6) reported 14 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  We Talk Wrestling (@WeTalkWrestling) reported 15 minutes ago

  @Shawhelp hey shaw is your internet down in calgary SE? Got no internet for the last 45mins

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 15 minutes ago

  Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

• 
  Guzzzi (@__guzzzzi) reported 19 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here