Shaw Outage Report in Summerside, Prince County, Prince Edward Island
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Summerside, Prince Edward Island
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Summerside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Tim J
(@TimJ72371546) reported
@Shawhelp Very dissapointing service, is it the customers job to remind you to update the page? There still isn't service it's been over 14 hours now. There wasn't any bad weather or anything. What's the process to cancel the service. As I will be filing a complaint with the CRTC as well.
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Pat Grundle
(@pgrundle) reported
@Shawhelp Again on hold tonight and the service went down at least half dozen times in the last three hours. I cannot keep calling in anymore. Have a shaw tech call my number you have on file.
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Dustin
(@Dustin93802773) reported
@Shawhelp Do you know about any time frame this outage will be fixed. And if it's gonna be all night do us customers get some sort of discount on our services because of the inconvenience
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Marcy Kain
(@marcykain) reported
@Shawhelp I called your tech support earlier today for some help with my VOIP service for my business. I didnt catch his name, but he was kind and patient with me, and was a great help. I wanted to spread some kindness on twitter today - and say thank you.
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🐮CowtownGirl🐮she/her🇫🇷🇮🇪🏴= 🇨🇦
(@CowtwnMama) reported
@Shawhelp is there an internet outage in/around Nanaimo? Two different wifi routers in one location are giving messages of not connecting to internet. Power cycled one router twice to check.
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MrJTKeller
(@keller_jt) reported
So, @shawhelp, if there has been an outage for two mornings in a row because it is "complex", do we get a break on our bill? We are not getting what we paid for.
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R. Craig Vroom, CD
(@CraigVroom20) reported
from
City Centre, Manitoba
@ShawInfo great customer service from Shaw today. Called to cancel tv and internet because we got a super deal from another provider at the home show. Their counter? Full price internet package AND cancelation penalty for cutting cable. #goodriddancecable #shawsucks
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Hales
(@claytonhales83) reported
@Sportsnet your 4k feed for the Leafs game in unwatchable on @Shawhelp .. always freezing and pausing. Its terrible.
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Paul Michna
(@MichnaPaul) reported
@Shawhelp @Miradart How about some more info? Where is the outage? What is the explanation for the delay? And why has our phone, internet and cable gone off, on and back off this evening after this morning's outage?
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Allye
(@merhaylamlee) reported
@Shawhelp Curious if there is any way to reach Billing support? I sat in line for two hours via online chat, it disconnected and won't reconnect (on a pc, hardwired to your modem!) ..I waited yesterday as well on a different browser & still couldn't reach anyone.