Shaw Outage Report in Sundre, Alberta

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Richard (@RichardOtt60) reported 2 minutes ago

  @Shawhelp I have 2 transcripts with what the reps told me and when I logged in today to change the plan it was denied, not the best customer service for a long time customer.

• Trina M. Lee (@TrinaMLee) reported 2 minutes ago

  @Shawhelp My Rogers Xfinity box keeps dropping the Wi-Fi signal almost every day. Sometimes unplugging it and plugging it back in fixes the problem, but not today. The Wi-Fi itself is working just fine.

• K Wright 🇨🇦 (@NascarWeeWee) reported 4 minutes ago

  @Shawhelp are there issues at your end with servers? I'm trying to connect to On Demand and I keep getting the H1.401 error. TIA

• Lindsay I.R Wiebe (@LindsayWiebeRD) reported 5 minutes ago

  @Shawhelp At this point, I’m going to look at other providers. Our modem has been one of the worst ones, that I’ve experienced and has become louder.

• Lindsay I.R Wiebe (@LindsayWiebeRD) reported 9 minutes ago

  @Shawhelp Maybe, but I haven’t been happy since the crossover of Shaw and Rogers merged. Service isn’t as good.

• Trey (@AuntieCherry72) reported 10 minutes ago

  @Shawhelp is service down in Langley due to the fire early this morning?

• Virtual Assistant Networking Association (VANA) (@vanetworking) reported 10 minutes ago

  One very frustrated customer @Rogers @RogersHelps @ShawInfo I've now spent over 3 HOURS trying to get basic customer support. Here's how that time has gone: 🕟 Called at 4:20 PM 📞 On hold for 95 minutes, then disconnected 💬 Switched to live chat — was #23 in the queue ⏳ Waited over an hour, finally reached someone... 👎 Only to be told I was in the wrong department 🔁 Trying AGAIN — now I’m #35 in queue It’s now 7:26 PM. This is a massive waste of time and completely unacceptable. How are customers expected to get help when even your agents say the system routes us wrong? Fix the support system. Please.

• Lindsay I.R Wiebe (@LindsayWiebeRD) reported 10 minutes ago

  @Shawhelp I was just on with an agent and then my iPad crashed and now I can’t get back on to have help with my modem that seems to make a loud buzzing noise like a vibration with a warping like sound. Can you help me instead?

• Colin Newell (@coffeecrew) reported 11 minutes ago

  Good chat with @Shawhelp today when we reported the Rogers/Shaw login portal was not working. At last check web site was “down for maintenance ”.

• Steve 🇨🇦 (@opiatedforty9) reported 13 minutes ago

  @Shawhelp The app keeps telling me to sign in. I sign in, and it takes me right back to the sign in page. Fix this @RogersHelps