Shaw

Shaw Outage Report in Sundre, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sundre, Alberta 02/05/2026 02:25

February 05: Problems at Shaw

Shaw is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ChangeMakersXX ChangeMakers (@ChangeMakersXX) reported

    @lunacentreyyc @ShawInfo @ShawClassic Haha what a joke. Do not donate. There are many other worthy organizations not staffed by rude, judgmental and uncaring workers.

  • McTrotszky Jason Duncan Keith (@McTrotszky) reported

    @GlenMah @ShawInfo @Shawhelp My parents were a 20 year customer. Switched to #Bell for rural satellite. Excellent customer service. Shaw had basically mailed it in.

  • IslandLooter 🇨🇦 Failed Saving Throw (@IslandLooter) reported

    @gingrbredbeauty @ShawInfo Can verify @shawinfo seeing her connection go down regularly. I remember having the same when I was a customer previously and it was your installers draping cables over fences in people's yards and leaving them.

  • seesthedanger SteveO (@seesthedanger) reported

    @Shawhelp My connection has been awful for over a week now bouncing from 144.4 Mbps if I'm lucky to 7 Mbps then suddenly just disconnecting. You said to call 1-888-472-2222 which I did & the recorded message says it will be 45 minutes before anyone will talk to me. Seriously? 😡

  • Jamiedaughter Juke Lame-ieson (@Jamiedaughter) reported

    @Shawhelp are you able to tell me why it will take 10 days to get a technician out to Langley to help my retired parents get their internet and TV working again? 10 days seems like an awfully long time.

  • FionaLangSharpe Fiona Lang-Sharpe (@FionaLangSharpe) reported

    @Shawhelp is there an outage in Dunluce #Yeg?

  • drgitakruger Gita Kruger (@drgitakruger) reported

    @Shawhelp . Outage in Springbank Hill this AM. Any news on this? Happened for a few minutes a couple days ago as well but resolved quickly. This time is longer. Thank you.

  • IanGFoss Ian Foss (@IanGFoss) reported

    @Shawhelp I did that before I asked here… I can tell you my share internet is not working.

  • chelle_jp Rochelle (@chelle_jp) reported

    I can't believe how terrible @ShawInfo is as an internet provider. 6 days to get a tech out to fix out internet connection, and I work from home and need internet to do so... told them as much, apparently nothing they can do. Cool, I'll just go **** myself then.

  • Michael50706655 Michael Swain (@Michael50706655) reported

    @Shawhelp @IslandLooter Funny, I'm sure I saw his tweet read "when I was a customer." Past tense, meaning he's probably not a customer now. Here's hoping your tech skills are better than your reading comprehension.