Shaw

Shaw Outage Report in Sundre, Alberta

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sundre, Alberta 03/19/2026 05:30

March 19: Problems at Shaw

Shaw is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • titansandyotes Titansandyotes (@titansandyotes) reported

    @Shawhelp is your website down?

  • theteapixie 🌬 😷 shot up 💙inexplicabiliTEA💛 (@theteapixie) reported

    @Shawhelp tv down, 6:45pm. Same thing happened last night. Not exactly a trend, but not necessarily a coincidence.

  • aftsmt Arian (@aftsmt) reported

    @ShawInfo Could you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families? @Rogers and @TELUS have already done that!

  • phoenixtg8 Phoenix Boyer (@phoenixtg8) reported

    @Shawhelp - HI, there seems to be a terrible lag time while on the internet today. Slow uploading pages etc. Any reason why in Williams Lake area? Aliens? Thanks for help.

  • Mr_Smokey_Joe MrSmokeyJoe (@Mr_Smokey_Joe) reported

    @Shawhelp Okay, so you want me to download the bluecurve home app to set up the modem you sent me. But i need wifi to download the bluecurve app? WTF?

  • Zanjandro Zan (@Zanjandro) reported

    Why is my Shaw internet this bad? #YYC For two nights it's been less than the less they lie about. @ShawInfo

  • Zak_M2904 Zak.M (@Zak_M2904) reported

    @TELUS @ShawInfo We expect the same support from you

  • megstoll Megan Stoll (@megstoll) reported

    @JockCartier @Shawhelp @TELUS Yeah, it’s insane how horrible the service is. My parents have faster internet on a farm in the middle of nowhere, Saskatchewan. Brutal.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp The details are well known by your technical team. Unless the entire system has been borked, like last year, selecting "OK", changing channels away and back fixes the issue. As stated, I've had it with Shaw's inability to fix it or their indifference.

  • philthyfilament Phil フィル (@philthyfilament) reported

    Shaw Business internet is down. @shawhelp won’t help because I’m business account. Their business supports phone hangs up on me while on hold. I’m screwed. I’m pissed.