Shaw

Shaw Outage Report in Sundre, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sundre, Alberta 01/24/2026 17:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SighmanCanada Simon (@SighmanCanada) reported

    @Shawhelp Tried watching 'Great Escapes with Morgan Freeman' on demand last night, what is with the forced advert for the same 2 nat geo shows, like 15 times during it, one being the show I'm watching?!? The other a show about Tuna I would never now watch as the ads annoyed me so much...

  • KWerzun K. J. Werzun 🐾🐾 (@KWerzun) reported

    @Shawhelp So now, during the World Junior Hockey championships, with Canada playing tonight, no less, the cable is down…since 4:30 pm PT and wifi is down again. Really?!?!?

  • shoanah shoana harrower (@shoanah) reported

    @Shawhelp Please don't let our service go down do a bunch of updating and repatch work and blame extreme weather. I trust you are prepared to not have to..... like Telus.

  • ParkesKimL Kim Parkes (@ParkesKimL) reported

    @Shawhelp you’re help isn’t very helpful. A part you supplied malfunctioned and I have to pay to replace it. A service you say you provide doesn’t work and customer service gives me the runaround…. Telus is starting to look like a good option right now.

  • marleytweet2 marley (@marleytweet2) reported

    @Shawhelp I did send two messages, is there an outage in North west edmonton now?

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    @Shawhelp Here's a suggestion, eliminate the online live chat. Communication is much simpler and more effective via voice. Also, train your people to resolve problems, not just book service appointments.

  • MapleSoupNL Matt (@MapleSoupNL) reported

    @M_Sallis @ShawInfo Have you considered maybe #starlink as your service provider?

  • YEGonewheel Enn (@YEGonewheel) reported

    @Shawhelp Any update on the cause or duration of the current outage in Edmonton?

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    New Rule: Internet providers must actually hire technical support specialists who actually know how to troubleshoot your internet, not people who steamroll you into booking a service appointment, potentially leaving you a week without internet. CC: @Shawhelp

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @TELUS any chance you have better customer service? Getting the run around with @ShawInfo is starting to ruin my day.