Shaw

Shaw Outage Report in Sundre, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sundre, Alberta 01/16/2026 11:00

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • failb8 Jake (@failb8) reported

    So my @ShawInfo technician calls me 30 minutes before my scheduled appointment, saying there’s a larger outage in my city caused my “something unknown, possibly weather”. Really upsetting to get told there’s nothing he can do and that I’m going to be waiting *longer*.

  • failb8 Jake (@failb8) reported

    Showed up to confirm everything at least, but still nothing he could do. Please @ShawInfo, listen to customers, especially when they try to tell you there’s a larger issue than just me. I’ve burned through a ton of data because of this and now just really don’t feel great about..

  • NeroZero06 marvin vargas (@NeroZero06) reported

    @Shawhelp having issues with internet and cable any updates?

  • RickKletke Jesus H Murphy (@RickKletke) reported

    @ShawInfo outage in southern Alberta. No internet since 8pm. Fix it?

  • mgcanmore Mike Gilchrist (@mgcanmore) reported

    @Shawhelp Are you having issues in Springbank? Signal is broken up-

  • husbandofsharon Moar Vinyl Less UCP (@husbandofsharon) reported

    @Shawhelp Bad channel reception in medicine hat

  • CanadaEos Team Canada Eos (@CanadaEos) reported

    @ShawInfo 4th time being disappointed by rude and unhelpful CSR on Shaws chat George S80T and Alia made changes to 2 different accounts without notification, one isnt mine . My problem wasn't even related to the issue, but 1min after my conversation i'm dropping 5-6 day feb 3-9

  • aches63 Alan (@aches63) reported

    @Shawhelp I just received the XB6 Gateway and installed it. It has rebooted itself about 3 times randomly since we started using it. This never happened with the old Motorola modem. What could be the problem?

  • celtic_juanjo Juan Martinez (@celtic_juanjo) reported

    @ShawInfo Lol. Fast in disconnecting and not working. Their call center is awful. Just by disconnecting the cable and connecting it back it's their solution. Gimme a break!

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    @shawhelp, I am getting more confused about the technology available to me. On the website, I can see that the wireless boxes are available to me but when I log in and chat, they aren't. Please help.