Shaw

Shaw Outage Report in Sundre, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sundre, Alberta 01/20/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • janicenikkel j a n i c e nikkel (@janicenikkel) reported

    @Shawhelp I signed up for Shaw last week but keep getting bumped off internet. I'm on chat for help and I've been on here over 45 min but 2 agents have had to go off their shift or on their breaks. So I'm not getting helped. I don't get this service.

  • Mario_723 Mario (@Mario_723) reported

    @Shawhelp my bluecurve modem keeps rebooting itself. Issue started last night. 3 times today. Unplugged and plugged back in hoping to resolve issue. Did not work. I am not in ranchlands (prior outage)

  • MaysyMan Maysy Man 🇨🇦 (@MaysyMan) reported

    @Shawhelp there seems to be an internet service disruption in the Blackburn area of Edmonton’s, Alberta. Are technicians aware and looking into the issue?

  • ehud42 Alex Wiebe (@ehud42) reported

    @Shawhelp What is current ETA for customer support? Been on hold for a while now.

  • Uncle_Ron91 Uncle Ron (@Uncle_Ron91) reported

    @Shawhelp @ShawInfo 's chat support on the website has to be the worst think I've ever experienced. Requested to restart modem, asked if it'll auto reconnect to us, they reply yes. Come back and agent closed conversation. Open with new agent, ask if he can read the previous convo

  • therealDJ13 DJ AB (@therealDJ13) reported

    @ShawInfo has the worst customer service I’ve ever seen. Cannot call anyone and have been passed around to 4 different reps over the last 3 hours online. Still no fix.

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp The issue is not account specific.

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported

    @Shawhelp if I access BLUECURVE thru Safari I get closed captioning I cannot turn off. Thru Google Chrome - no problem. Your techs might like to check (MacBook Pro early ‘14. Safari 14.0.1)

  • Lycansshadow Pup Shade The Mutt (@Lycansshadow) reported

    @ShawInfo what ******** shaw! Been on hold AFTER CALL BACK FOR A ******* HOUR!